Makers and menders - Finding Talent for Legacy Code Projects

•

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Slides for a talk I gave at RVATechX FinTech on May 4, 2020 via Zoom. Also given at Futureproof IT Virtual Summit May 19, 2020.

Software

@mscottford
MAKERS AND MENDERS
BY M. SCOTT FORD
CO-FOUNDER & CHIEF CODE WHISPERER, CORGIBYTES
FINDING TALENT FOR LEGACY CODE PROJECTS

@mscottford
HI.
I LOVE TO FIX BUGS.
I’M SCOTT.

@mscottford
“FEATURES ARE
MORE IMPORTANT
THAN BUGS”
- ALL MY FORMER BOSSES

@mscottford
ARE THEY?
BOTH CHANGE BEHAVIOR.
FEATURE BUG
ADDS
NEW
CAPABILITY
CORRECTS
EXISTING
CAPABILITY

@mscottford
WHAT HAPPENS IF
WE DEFER MAINTENANCE?
NO UPGRADES CRASHES DATA LOSS
WORK STOPPAGESLOWER PRODUCTIVITY
SECURITY VULNERABILITIES BREACHES
FRUSTRATING UX ANGRY CUSTOMERS
BAD PRESS MARKET SHARE LOSS
• •
•
•
•
•

@mscottford
FIXING BUGS IS GOOD
FOR BUSINESS
FEATURES BUG FIXES
ATTRACT
NEW
CUSTOMERS
RETAIN
EXISTING
CUSTOMERS

@mscottford
HEALTHY
SOFTWARE
PROJECTS
NEED MORE
THAN ONE
TYPE OF
DEVELOPER

@mscottford
MAKER (ADDING)
MENDER (CORRECTING)
HEALTHY
SOFTWARE
PROJECTS
NEED MORE
THAN ONE
TYPE OF
DEVELOPER

@mscottford
MAKER (ADDING)
MENDER (CORRECTING)
HACKER
(SPEED)
CRAFTER
(QUALITY)
HEALTHY
SOFTWARE
PROJECTS
NEED MORE
THAN ONE
TYPE OF
DEVELOPER

@mscottford
FEATURE
BUILDER
MAKER (ADDING)
MENDER (CORRECTING)
HACKER
(SPEED)
CRAFTER
(QUALITY)
HEALTHY
SOFTWARE
PROJECTS
NEED MORE
THAN ONE
TYPE OF
DEVELOPER

@mscottford
FEATURE
BUILDER
MAKER (ADDING)
MENDER (CORRECTING)
HACKER
(SPEED)
CRAFTER
(QUALITY)
RAPID
PROTOTYPER
HEALTHY
SOFTWARE
PROJECTS
NEED MORE
THAN ONE
TYPE OF
DEVELOPER

@mscottford
FEATURE
BUILDER
MAKER (ADDING)
MENDER (CORRECTING)
HACKER
(SPEED)
CRAFTER
(QUALITY)
RAPID
PROTOTYPER
EMERGENCY
RESPONDER
HEALTHY
SOFTWARE
PROJECTS
NEED MORE
THAN ONE
TYPE OF
DEVELOPER

@mscottford
FEATURE
BUILDER
MAKER (ADDING)
MENDER (CORRECTING)
HACKER
(SPEED)
CRAFTER
(QUALITY)
RAPID
PROTOTYPER
SOFTWARE
REMODELER
EMERGENCY
RESPONDER
HEALTHY
SOFTWARE
PROJECTS
NEED MORE
THAN ONE
TYPE OF
DEVELOPER

@mscottford
FEATURE
BUILDER
RAPID
PROTOTYPER
SOFTWARE
REMODELER
EMERGENCY
RESPONDER
• NEW CONCEPT
• MANY UNKNOWNS
• REQUIRES MARKET
VALIDATION
• HIGH RISK OF
CANCELATION
• SHORT SHELF-LIFE
• TIGHT DEADLINE
PROJECT TRAITS
• VERY ADAPTABLE
• OPTIMISTIC
• INVENTIVE
• EXPERIMENTATIVE
• THRIVES UNDER
PRESSURE
• “JUST SHIP IT”
MENTALITY
PEOPLE TRAITS
NEW IDEAS
IN A HURRY
MAKER / HACKER

@mscottford
FEATURE
BUILDER
RAPID
PROTOTYPER
SOFTWARE
REMODELER
EMERGENCY
RESPONDER
• ESTABLISHED
MARKET
• USERS NEED MORE
• MEASURABLE ROI
• FEWER UNKNOWNS
• STABILITY MATTERS
• GROWING
USERBASE
PROJECT TRAITS
• DETAILED
• QUALITY-FOCUSED
• DELIBERATE
• USER-FOCUSED
• EXCITED BY
BUILDING NEW
THINGS
• PRAGMATIC
PEOPLE TRAITS
NEW THINGS
BUILT WELL
MAKER / CRAFTER

@mscottford
FEATURE
BUILDER
RAPID
PROTOTYPER
SOFTWARE
REMODELER
EMERGENCY
RESPONDER
• FREQUENT OUTAGES
• SITE CRASHES
• LOSS OF BUSINESS
FUNCTION
• FREQUENT
CUSTOMER
COMPLAINTS
• POOR NPS
PROJECT TRAITS
• VERY ADAPTABLE
• THRIVE UNDER
TIME PRESSURE
• DEFER ROOT CAUSE
INVESTIGATIONS
• INVESTIGATE FAST
• EXPERIMENT WITH
SOLUTIONS
PEOPLE TRAITS
TRIAGE AND
FIX IT FAST
MENDER / HACKER

@mscottford
FEATURE
BUILDER
RAPID
PROTOTYPER
SOFTWARE
REMODELER
EMERGENCY
RESPONDER
• LEGACY SYSTEM
• UNADDRESSED
VULNERABILITIES
• RISKY DEPLOYMENT
• HIGH TECH DEBT
• CHANGE REQUIRES
IMMENSE EFFORT
• HUGE BUG LIST
PROJECT TRAITS
• DELIBERATE
• QUALITY FOCUSED
• PATIENT
• PERSISTENT
• DETERMINED
• GOOD AT POLISHING
• IDENTIFY ROOT
CAUSES
PEOPLE TRAITS
BETTER BIT
BY BIT
MENDER / CRAFTER

@mscottford
FEATURE
BUILDER
RAPID
PROTOTYPER
SOFTWARE
REMODELER
EMERGENCY
RESPONDER
BETTER BIT
BY BIT
MENDER / CRAFTER
https://legacycode.rocks https://softwarecrafters.org
https://maintainerati.org http://themaintainers.org

@mscottford
CONTACT INFO
M. SCOTT FORD
scott@corgibytes.com
@mscottford
in/mscottford
804-596-2375 x701

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Makers and menders - Finding Talent for Legacy Code Projects

1. @mscottford MAKERS AND MENDERS BY M. SCOTT FORD CO-FOUNDER & CHIEF CODE WHISPERER, CORGIBYTES FINDING TALENT FOR LEGACY CODE PROJECTS

2. @mscottford HI.

3. @mscottford HI. I’M SCOTT.

4. @mscottford HI. I LOVE TO FIX BUGS. I’M SCOTT.

5. @mscottford “FEATURES ARE MORE IMPORTANT THAN BUGS” - ALL MY FORMER BOSSES

6. @mscottford ARE THEY? BOTH CHANGE BEHAVIOR. FEATURE BUG ADDS NEW CAPABILITY CORRECTS EXISTING CAPABILITY

7. @mscottford WHAT HAPPENS IF WE DEFER MAINTENANCE? NO UPGRADES CRASHES DATA LOSS WORK STOPPAGESLOWER PRODUCTIVITY SECURITY VULNERABILITIES BREACHES FRUSTRATING UX ANGRY CUSTOMERS BAD PRESS MARKET SHARE LOSS • • • • • •

8. @mscottford FIXING BUGS IS GOOD FOR BUSINESS FEATURES BUG FIXES ATTRACT NEW CUSTOMERS RETAIN EXISTING CUSTOMERS

9. @mscottford

10. @mscottford

11. @mscottford HEALTHY SOFTWARE PROJECTS NEED MORE THAN ONE TYPE OF DEVELOPER

12. @mscottford MAKER (ADDING) MENDER (CORRECTING) HEALTHY SOFTWARE PROJECTS NEED MORE THAN ONE TYPE OF DEVELOPER

13. @mscottford MAKER (ADDING) MENDER (CORRECTING) HACKER (SPEED) CRAFTER (QUALITY) HEALTHY SOFTWARE PROJECTS NEED MORE THAN ONE TYPE OF DEVELOPER

14. @mscottford FEATURE BUILDER MAKER (ADDING) MENDER (CORRECTING) HACKER (SPEED) CRAFTER (QUALITY) HEALTHY SOFTWARE PROJECTS NEED MORE THAN ONE TYPE OF DEVELOPER

15. @mscottford FEATURE BUILDER MAKER (ADDING) MENDER (CORRECTING) HACKER (SPEED) CRAFTER (QUALITY) RAPID PROTOTYPER HEALTHY SOFTWARE PROJECTS NEED MORE THAN ONE TYPE OF DEVELOPER

16. @mscottford FEATURE BUILDER MAKER (ADDING) MENDER (CORRECTING) HACKER (SPEED) CRAFTER (QUALITY) RAPID PROTOTYPER EMERGENCY RESPONDER HEALTHY SOFTWARE PROJECTS NEED MORE THAN ONE TYPE OF DEVELOPER

17. @mscottford FEATURE BUILDER MAKER (ADDING) MENDER (CORRECTING) HACKER (SPEED) CRAFTER (QUALITY) RAPID PROTOTYPER SOFTWARE REMODELER EMERGENCY RESPONDER HEALTHY SOFTWARE PROJECTS NEED MORE THAN ONE TYPE OF DEVELOPER

18. @mscottford FEATURE BUILDER RAPID PROTOTYPER SOFTWARE REMODELER EMERGENCY RESPONDER • NEW CONCEPT • MANY UNKNOWNS • REQUIRES MARKET VALIDATION • HIGH RISK OF CANCELATION • SHORT SHELF-LIFE • TIGHT DEADLINE PROJECT TRAITS • VERY ADAPTABLE • OPTIMISTIC • INVENTIVE • EXPERIMENTATIVE • THRIVES UNDER PRESSURE • “JUST SHIP IT” MENTALITY PEOPLE TRAITS NEW IDEAS IN A HURRY MAKER / HACKER

19. @mscottford FEATURE BUILDER RAPID PROTOTYPER SOFTWARE REMODELER EMERGENCY RESPONDER • ESTABLISHED MARKET • USERS NEED MORE • MEASURABLE ROI • FEWER UNKNOWNS • STABILITY MATTERS • GROWING USERBASE PROJECT TRAITS • DETAILED • QUALITY-FOCUSED • DELIBERATE • USER-FOCUSED • EXCITED BY BUILDING NEW THINGS • PRAGMATIC PEOPLE TRAITS NEW THINGS BUILT WELL MAKER / CRAFTER

20. @mscottford FEATURE BUILDER RAPID PROTOTYPER SOFTWARE REMODELER EMERGENCY RESPONDER • FREQUENT OUTAGES • SITE CRASHES • LOSS OF BUSINESS FUNCTION • FREQUENT CUSTOMER COMPLAINTS • POOR NPS PROJECT TRAITS • VERY ADAPTABLE • THRIVE UNDER TIME PRESSURE • DEFER ROOT CAUSE INVESTIGATIONS • INVESTIGATE FAST • EXPERIMENT WITH SOLUTIONS PEOPLE TRAITS TRIAGE AND FIX IT FAST MENDER / HACKER

21. @mscottford FEATURE BUILDER RAPID PROTOTYPER SOFTWARE REMODELER EMERGENCY RESPONDER • LEGACY SYSTEM • UNADDRESSED VULNERABILITIES • RISKY DEPLOYMENT • HIGH TECH DEBT • CHANGE REQUIRES IMMENSE EFFORT • HUGE BUG LIST PROJECT TRAITS • DELIBERATE • QUALITY FOCUSED • PATIENT • PERSISTENT • DETERMINED • GOOD AT POLISHING • IDENTIFY ROOT CAUSES PEOPLE TRAITS BETTER BIT BY BIT MENDER / CRAFTER

22. @mscottford FEATURE BUILDER RAPID PROTOTYPER SOFTWARE REMODELER EMERGENCY RESPONDER BETTER BIT BY BIT MENDER / CRAFTER https://legacycode.rocks https://softwarecrafters.org https://maintainerati.org http://themaintainers.org

23. @mscottford THANK YOU!

24. @mscottford CONTACT INFO M. SCOTT FORD scott@corgibytes.com @mscottford in/mscottford 804-596-2375 x701

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