Outsourcing is no longer just about cost saving; it is a strategic tool that may power the twenty-first century global economy. More than 90% of companies say that outsourcing is an important part of their growth strategy. Companies worldwide use it as a common business model, while seeking efficiency in managing its essential processes. In a word the trend towards outsourcing has exploded.

1. www.pecb.org
Make Outsourcing deals a success with
PECB’s Certified Outsourcing
Manager training course

2. Outsourcing is no longer just about cost saving; it is a strategic tool that may power the twenty-first century
global economy. More than 90% of companies say that outsourcing is an important part of their growth strategy.
Companies worldwide use it as a common business model, while seeking efficiency in managing its essential
processes. In a word the trend towards outsourcing has exploded.
While relying on someone else outside of the company to run certain business functions, there is an important
issue that you cannot outsource, Risk!
Companies choosing to outsource its activities must weigh the risks carefully; take measures to manage the
associated risk.
Guidance on recognising and addressing the risks involved, enabling a mutually beneficial collaborative working
relationship are all included in the new ISO standard for outsourcing that has just been published.
Outgoing chair of ISO/PC 259 Adrian Quayle said: “Experience has shown that many of the problems arise from
the lack of, or poor, governance practices.”
ISO 37500 is a new international standard that will enable the participants to gain a thorough understanding how
to enter into, and continue to sustain, successful outsourcing arrangements throughout the contractual period.
Parallel with the ISO 37500 development, PECB’s outsourcing industry experts developed the Certified
Outsourcing Manager training course which will help participants to make outsourcing deals a success.
Certified Outsourcing Manager training and certification can assist and support persons of different industries
involved in outsourcing tasks prove that they own the following skills and knowledge to:
• Perform On-time delivery
• Meet customer satisfaction by offering the desired level of quality work
• Describe the concepts, methodologies, and specify the common outsourcing terminology which will avoid
misunderstandings that might affect both parties expectations
• Define the actors and their roles in outsourcing lifecycle and governance, provide an industry generic
foundation which can be tailored to suit sector specific requirements
• Describe the processes necessary to fit the outsourcing strategy and increase business efficiency
• Deliver value and achieve business objectives
Zana Aqifi is the Marketing Coordinator at PECB. If you have any questions, please do not hesitate to contact
her at: marketing@pecb.org
For more information about this training course, please visit: https://www.pecb.org/en/training/certified-
outsourcing-manager
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