2. • Meaning of business – an individual or group of individuals
who are engaged in the buying and selling of goods or
products.
• - A business is defined as an organization or enterprising
entity engaged in commercial, industrial, or professional
activities. Organized and planned activities of individuals to
produce n sell goods n services for a profit.
• Nature – the overall activities a company does to create,
market n sell a product or service. Which area the company is
mainly focussing on in bus is called its nature of business.
3. • Role of bus -The role of a business is to produce and
distribute goods and services to satisfy a public need
or demand. For eg. CSR activities to help weaker
sections of society.
• Businesses are also expected to maintain a certain
level of responsibility in the way they run their
operations. A company can be viewed as ethically
irresponsible if it knowingly brings harm to the
environment or if its business tactics cause
employees to be treated unfairly.
4. • Any business is a risky endeavour with an uncertain
life expectancy. It has been, and should remain, a
driver of innovation, a creator of wealth, a harbinger
of economic freedom. The core mission of a profit-
driven enterprise is not to fulfil some philanthropic
duty. But neither is it solely to maximize short-term
shareholder value.
• Fundamental role of business remains the same.
Expectations from business has changed.
• People lost trust in business because of fraud,
corruption and poor performance.
• For eg. Henry Ford once told, ‘making money for
shareholders is not the be all and end all of business.’
5. • He said, ‘Businesses employ large armies of people at
high wages and reduce the selling price of the car. So
that lots of people can buy the car at cheap rates.
And in the process of doing that, money will fall into
your hands.
7. Operations
• Key function of business.
• Concerned with producing goods and services.
• Both tangible and intangible products
• Aim of business is to produce and supply to meet
customer demand.
• To manage and control the supply chain
• Need the support of marketing and finance
8. Finance
• To get financial resources and allocate it to different
parts of the organization.
• Managing cash flow, budgeting, asset management
and financial statements.
• Critical function – determine success of the
organization.
9. Marketing
• Promotion of goods and services
• To ensure it is available to all customers
• First, need to understand requirement of customers.
• Making sure products meet the standards
• Develop strategies – marketing, advertising etc.
• To increase awareness, promotion etc.
10. Business function vs business process
• Business function is a key organizational unit to, has
responsibilities and performs activities to carry out the
business’s mission.
• Each function is an organizational unit and performs a
type of activities.
• Business process is a set of activities using the business
functions to carry out the organization's mission.
11. Business process
• Is a series of interrelated steps performed by
stakeholders to achieve a business goal.
• Each step in a business process is a task assigned to
an employee.
• For eg. Business process management, process
automation etc.
12. Importance of business process
• Needed in large organizations
• A process is a lifeline in any business helps to
streamline individual activities, makes sure resources
are used in the optimum way.
13.
14. • A well defined business process –
• Helps to identify which tasks are important to
achieve your business goals
• Increases efficiency
• Improves communication amongst people,
departments and functions
• Makes people accountable
• Optimum use of resources
• Reduces chaos in day-to-day operations
• Standardizes the tasks
15. • Example of a business process:
• Hiring process of an HR department
16. Benefits of applying business process
• Reduces risks – helps to fix errors
• Reduce duplication of tasks
• Minimizes costs – zero wastage
• Improved teamwork
• Makes organization dynamic
• Improves productivity
• Higher efficiency and makes organization more
adaptive
• Optimal use of resources
18. The environment
• Organizations cannot exist and operate in a vacuum.
They are a part of the larger business environment.
• This environment is divided into two categories –
micro and macro environment.
20. Macro environment
• 8 different forces are there in macro environment
which indirectly affect business and company has no
control over them.
• Economic factors, demographic factors, technological
factors, natural factors, political factors, legal factors,
socio-cultural factors, ethical factors
21. • Macro environment is more general environment. It
affects all business groups, how they perform, make
decisions, make strategies.
• It is a dynamic environment. Keeps on changing.
Company has no control over these factors but it is
affected by these factors.
22. • Economic factors – have affect on company’s
production and on the decision-making process of
your customers.
• Interest rates
• Exchange rates
• Recession
• Inflation
• Taxes
• Demand/supply
23. • Demographic forces –
• Market is affected by demographic forces. These are
age, education level, cultural characteristics, country,
region, lifestyle etc.
• Income
• Age
• Geographic, region
• Educational level
24. • Technological factors –
• Related to skills and ability applied in production.
• Materials and technology a particular product
requires.
• Essential factor and has a huge impact on how your
business is run.
• Affects tools, equipment, maintenance etc.
• Internet
• Automation
• 3D technology
• Engine performance
• Security
• Power of computers etc.
25. • Natural/ environment – business must take into
account the planet and its resources.
• Some resources can be renewed- forests, agricultural
products
• Some resources cannot be renewed – coal, minerals,
oil etc. both are needed in production.
• Climate change
• Pollution
• Weather
• Availability of resources
• Environmental laws
• Survival of animals and plants
26. • Political and legal factors –
• Market develops according to the political and legal
environment.
• Business has to make decisions as per the political and
legal situation in their regions.
• Copyright law
• Employment law
• Fraud law
• Discrimination law
• Health and safety law
• Import/export law
27. • Social and cultural forces –
• Business produces products that can have a strong
impact on society. For eg. Your production has to
remove all harmful practices that is harmful to society.
It must become socially responsible.
• Purchasing habits
• Religion and beliefs
• Awareness about health
• Level of education
• Size of family
• Growth rate of population
• Life expectancy
• lifestyles
28. • Ethical factor-
• People are more educated, more aware of what is
right and what is wrong.
• They are demanding business do its business
activities in an honest way.
• Laws, rules and regulations have become more strict.
• Punishments are more severe now.
• Business cannot escape from being unethical in
todays world.
31. Micro environment factors
• Are those factors are within the immediate
environment around the company.
• Company has control over these factors and are also
affected by them.
• They directly influence the company.
32. • Customers –
• The kind of customers a company has will affect the
marketing campaigns produced by business.
• Your customers can be B2C,B2B, international, local
etc.
• Customers affect – stability of demand
• Sales growth
• Profits
• Intensity of competition
• Today, it is easy to manufacture product, but difficult
to sell.
33. • Suppliers – suppliers can affect business. They can
influence how successful your business will be.
• They are a key link in the delivery of product.
• Provides resources to business – raw materials,
inputs, parts, tools etc.
• Supplier’s or vendor’s quality and reliability is a must
for smooth running of business.
• Help to determine price – increase or decrease
• Resellers – when business sells its product through a
reseller or middlemen like wholesaler, retailer, than
success of your marketing depends on them.
• They are the link between you and customer.
• They determine – promotion, sale, distribution,
marketing etc.
34. • Competitors – what competitors do in the market affect
your business.
• Their products, marketing strategies all matter to you
because it will affect your product sales.
• What kind of product they sell, at what price etc. will
affect you.
• Product competition
• Marketing strategy
• Brand competition
35. • General Public – means the general group of people.
• Public opinion is important for a company. It can be a
threat or an opportunity for the company.
• Public opinion about a company or its brand can
spread very fast from person to person.
• Public opinion or consumer publics can make or mar
a business.
36. • Media publics – various media like broadcast or print
or internet media can public negative news about
company. This can affect company negatively, tarnish
its reputation. Its share price may come down.
• Local publics – are the local people in a particular
areas or around factories. They usually take up issues
of environmental pollution. Like river water gets
polluted with discharge from factories, smoke from
chimneys pollutes the air etc. such issues can lead to
closing of factories or stricter environmental laws.
37. • Marketing Intermediaries-
• Are those firms or individuals who help the company
in the promotion, selling and distribution of their
goods to final buyers.
• Middlemen – agents/brokers who help the company
get customers.
• Physical distribution (warehousing and distribution)
firms that help the company to stock and move their
products from origin to their destination.
• Marketing service agencies like advertising agencies,
market research firms etc help the company to target
and promote their products in the right markets.
38. • Company –
• Means the employees, stakeholders, unions, board
of directors.
• How the employees perform their work, how the
BOD functions affects the business.
• Trade unions with their demands can affect business.
• People within the company can also affect the
business.
39. Different forms of enterprise
• 6 forms of enterprise
• Sole proprietorship firm
• Partnership firm
• Company
• Limited liability partnership
• One person companies
• Small companies
40. • Sole proprietorship firm-
• Simplest and easiest way to start an enterprise.
• A single owner starts the enterprise. Not much
documentation is required to start.
• The sole owner employs people, buys assets, buys
intellectual property and opens bank account etc.
• This kind of enterprise has not much chance of growth. It is
a one-man show and if any partners are taken than there is
chance of growth. Than its structure changes into
partnership firm.
• Lenders are not ready to lend money to a sole
proprietorship firm as more risk is there when a single
person is running the firm.
• If any losses arise, the owner has to repay from his
personal funds.(unlimited liability)
41. • Partnership firm-
• When one or more partners enter into a partnership to
start an enterprise it is called partnership firm.
• A partnership deed is signed by the partners. The deed
should clearly state the name of the firm, what business
it is, names of the partners, how much capital each
partner has contributed, how the profits or losses will be
shared amongst them, the duties, the rights, powers and
obligations of each partner etc.
• One of the partners will be the managing director and
the particulars of salaries and other payments to the
partners are mentioned in the deed.
• The advantage of partnership is that risk is shared
amongst the partners but if losses arise all the partners
have to repay creditors.
42. • Company –
• A company is a legal entity formed by the association of
a group of people. It can be a natural or legal association
formed with a objective. All the members have a
common objective.
• A company may be private limited company or public
limited company.
• A public limited company is a company listed on the
stock exchange and the stocks are traded publicly.
• A private limited company is not listed in the stock
exchange and neither are the shares traded. It is held
privately by its members.
• The members of the company appoint directors to
manage the company, they are called Board of Directors
(BOD).
43. • A private limited company can be formed with a
minimum of two members and maximum of fifty
members.
• For public limited company a minimum of seven
members is required and no limit to maximum
members.
• To register a company, a memorandum of association
has to be filed with the Register of Companies.
• The memorandum should have details like name of
the company, what is its business activities, details of
its members, its address etc.
• The articles of association should mention the rules
and regulations, the rights, duties and liabilities of its
members.
44. • When members increase, a private limited company
can turn into public limited company.
• The major advantage of company is that the members
liability is limited to how much he invests in the
company. His personal property is not affected.
• For todays modern times, company form of
organization is most suitable because ownership
(members) is separated from management (BOD).
• The members can become directors and also outsiders
can become directors.
45. • Limited liability partnership –
• Limited liability partnership (LLP) is a company formed
with limited liability but its members can change it into
traditional partnership company.
• In LLP, the liability is for the full assets of the company.
But individual liability is limited. That means personal
assets of members are protected from liability.
46. • One-person company (OPC) –
• Entrepreneurial ventures will become a corporate
with the one-person company.
• It can be registered with a single member and at
least one director.
47. • Small companies –
• Are usually small businesses, which cannot grow into
large companies because of strict regulations and high
fees to register.
48. Types of productive systems
• Two categories –
• Intermittent production system
• Continuous production system
49. Intermittent production system
• Project production flows
• Jobbing production flows
• Batch production flows
Intermittent means something that starts and than stops. It
may be at regular intervals or irregular intervals.
Goods are produced based on customer’s orders on a small
scale and it can large varieties of products.
The design of product goes on changing as per order. So
this system is flexible. General purpose machines are used.
For eg. A goldsmith ‘s job
50. Project production flows
• The company accepts a single project or contract.
• The order has to be completed in a particular time
period and at an estimated cost.
• For eg. Construction of airports, dams, roads etc
• Features –
• The resources required changes with the project.
• Many agencies are involved and their jobs are
interrelated.
• Delays can happen in completion of the project.
• The schedule of the project changes, so inspection is
required.
51. Jobbing production flows
• In jobbing production flows, the company accepts the
job of producing one or few units of the product
strictly as per the customer’s specifications.
• The job is done in a given time period and at a fixed
cost. The cost is fixed at the time of signing the
contract.
• For eg. Services given by repair shops, tailoring shops,
manufacturer of special machine tools etc.
• Features – production takes place in small lots.
• Production is done as per customer’s expectations.
• Highly skilled labour is required for these specialized
jobs.
52. Batch production flows
• Here the production happens according to specific orders
or as per demand forecast.
• Production of items takes place in batches.
• Manufacturing of product is divided into different jobs.
• All the jobs of one batch of production must be
completed before starting the second batch.
• For e.g. Manufacture of drugs, medicines etc.
• Features – products are made and stocked till demand
arises.
• General purpose machines are used.
• Detailed production planning and control is required.
53. Continuous production system
• Mass production flows
• Process production flows
• Continuous production means it happens constantly
without much halts.
• Standardised goods are produced constantly as per
demand.
• They are not produced as per the customer’s orders.
• They are produced in large scale and stocked for
selling.
• The input, output, production process is
standardized.
54. • Examples – production of food industry happens on a
large scale.
• Production and processing of crude oil into fuel is also an
example.
• Features – flow of production is continuous and not
intermittent.
• Standardized products as per quality standards.
• Produced as per demand
• Standardized production process and schedule
• Types – Mass production flows
• Process production flows
55. Mass production flows
• Many companies follow this type of production. They
produce different varieties of products in large scale and
stores them in warehouses till demand arises.
• Mass production of toothpastes, soaps etc
• Very little supervision is required and very few
instructions too
• Materials are mostly handled by machines and the flow
of materials is continuous.
56. Process Production Flows
• Here single product is produced and stored in the
warehouse till demand arises
• Flexibility is not there.
• Highly mechanized production system
• Examples of plants producing cement, paper, sugar, steel
etc.
• Single product is produced.
• Low-skilled labour
• Materials flow is continuous usually on conveyor belts
• Production has to be planned and scheduled before.
• Full production system produces one product.
57. Feudal system
• A feudal system (also known as feudalism) is a
type of social and political system in which
landholders provide land to tenants in
exchange for their loyalty and service. In
Europe it was between nobles and peasants.
58. • Guilds were the association of craftsmen or
merchants who followed same craft and
profession. Guilds usually existed in the
medieval period. The main aim of forming
guilds was to protect the interests of the
members.
59. The domestic/putting-out/outsourcing systems
• Domestic system, also called putting-out
system, production system widespread in
17th-century western Europe in which
merchant-employers “put out” materials to
rural producers who usually worked in their
homes but sometimes laboured in workshops
or in turn put out work to others.
60. • The putting-out system is a means of
subcontracting work. Historically, it was also
known as the workshop system and
the domestic system. In putting-out, work is
contracted by a central agent to subcontractors
who complete the work in off-site facilities,
either in their own homes or in workshops with
multiple craftsmen. It was used in
the English and American textile industries, in
shoemaking, lock-making trades, and making
parts for small firearms from the Industrial
Revolution until the mid-19th century. After the
invention of the sewing machine in 1846, the
system lingered on for the making of ready-
made men's clothing.[1]
61. • The domestic system was suited to pre-urban
times because workers did not have to travel
from home to work, which was quite unfeasible
due to the state of roads and footpaths, and
members of the household spent many hours in
farm or household tasks. Early factory owners
sometimes had to build dormitories to house
workers, especially girls and women. Putting-out
workers had some flexibility to balance farm and
household chores with the putting-out work, this
being especially important in winter.
62. • The development of this trend is often
considered to be a form of proto-
industrialization, and remained prominent until
the Industrial Revolution of the 19th century.
• At that point, it underwent name and
geographical changes. However, bar some
technological advancements, the putting-out
system has not changed in essential practice.
Contemporary examples can be found in China,
India, and South America, and are not limited to
the textiles industry.
63. • The factory system is a method of
manufacturing using machinery and division
of labour. This is because of the high capital
cost of machinery
and factory buildings, factories were typically
privately owned by wealthy individuals who
employed the operative labour.
64. Causes and Consequences of industrialization
• Industrialization is the transformation of a society from
agrarian to a manufacturing or industrial economy.
• Industrialization is characterized by manual individual
labour being replaced by mechanized mass production
and craftsmen are replaced by assembly line.
• Economy is transformed from mainly agricultural goods
to manufactured goods.
• Leads to more economic growth, more efficient use of
labour and more use of technological innovations to
solve problems.
• Industrialization leads to increased incomes and rise in
living standards.
65. • Early Industrialization started in Europe and North
America and slowly spread to other countries.
• The second world war also led to industrialization.
• Than Industrial revolution happened. What
manufacturing that used to take place in people’s
homes started happening in factories.
• Manufacturing facilities, fabrication and processing all
started.
• Different types of machinery was invented, steam
engine was a key invention.
66. • Industrialization contributes to negative outcomes
such as environmental pollution.
• Leads to differences in income between labour class
and owners.
• Industrialization also contributes to the deterioration
(reduces) of health among workers, crime and other
societal problems.
• IT industrialization means where IT services become
more standardized.
• Services become highly automated, repeatable,
scalable and reliable, and that meet the needs of
many organizations.
• IT services grew and was a link between agriculture
and manufacture.
67. Evolution of Business & Industry in India
• Structure of Indian society-
• Society- a group of people living in a region or country,
sharing common customs, laws and organizations.
• Indian society is ancient – began in Indus valley
civilization.
• Early dark skinned people – Dravidians who build
temples, cities and art works.
• Than came fair skinned people – Aryans who gave India
Vedic literature, Sanskrit epics, Hinduism, caste system
and founded small kingdoms.
68.
69. • India is a secular democracy and is home to many
religions – Hinduism, Islam, Christianity, Buddhism,
Jainism, Sikhism etc.
• Most religions have many rituals and customs and
celebrate festivals with music, dance and feasting shared
by all communities.
• Indian society today is multi-ethnic, multi-cultural, multi-
lingual and multi-religious.
70. • Present Indian Society –
• Indian culture is a mix of many cultures influenced and
shaped by our ancient history.
• Modern society people have knowledge of and use
advanced technology. Modern society is characterized
by many sub cultures.
• Knowledge is shared through books, internet, films etc.
• People are mostly literate and modern society is more
complex, individuals have specialized roles and well
connected.
• Multi-cultural – food, dress, arts, music & dance forms,
crafts, different type of houses, different building
materials etc. art of pottery, city culture, Vedic
literature etc.
• Multi- religions and multi- religious beliefs exist.
71. • Demographic details of Indian society –
• 17.5% of the world population
• 60% of Indian population lives in UP, West Bengal,
Maharashtra, Bihar, MP & Tamil Nadu.
• 50% is below 25 years and 65% is below 35 years of age.
• Most Densely populated state is UP, than Maharashtra,
and followed by Bihar
72. Linguistic Diversity
• 1652 languages are there but Constitution only
recognizes 22 major languages.
• Indo-Aryans are found mainly in Northern & Western
India.
• Dravidians are found many in South India.
• Tribals – primitive tribes, art of pottery, uncivilised,
example-Santhals of Nagpur, Bhils of Rajasthan, Todas of
Nilgiris etc.
73. • Infrastructural development is less in transport,
communication and banking especially in BIMARU
states.
• Unemployment rates are high especially in Kerala, Goa
and Tamil Nadu.
• Industrialization is picking up in most states but weak in
Kerala and Andhra.
• Income inequalities seen more in Bihar, MP, Rajasthan,
UP
• Gender ratio unequal, mostly in favour of males. In
Kerala females are more in number than males.
• Life expectancy rates – is low in UP, Bihar & MP
especially for females. In Andhra, TN & Karnataka life
expectancy rates are high.
74. • High birth rates and death rates especially in BIMARU
states.
• Urbanisation – rapid urbanisation in Goa, Mizoram
and less of urbanisation in Bihar, MP
• Poverty – was high more than 35% now reduced to
20%. But still high in MP, Orissa and Bihar.
• Regional variations are high – literacy rates are high
in Kerala, Mizoram, Tripura & Goa and low in Bihar,
Rajasthan, Jharkhand.
75. Glimpse of Economic activity in ancient times
• Ancient Indian Economy-
• Indus valley civilization – Bronze Age, Urban
economy
• Gangetic civilization/ Vedic civilization- Iron Age,
agricultural economy
76. • Indus Valley civilization –
• More importance to overseas trade. Seen in the canal
and docking facilities in coastal city of Lothal.
• In the Indus valley civilization, main economy was trade
because of major advancements in transport technology.
• Many boats and bullock carts were used.
• Large sea-going boats and flat-bottomed boats were
used.
• Bullock cart shows they were used for inland trade as a
mode of transport.
• Many trade networks were there.
• Like Afghanistan, coastal areas of Persia, northern and
central India, Egypt
77. • The Indus valley people mainly traded with Sumerian
merchants.
• Many items were exported like surplus grains,
pottery, ivory combs, pearls, and semi-precious
stones.
• Indus valley farmers grew wheat, barley, peas,
melons, sesame and dates.
• Cotton was first developed in 2000 BC and Indus
valley people were the first to convert cotton into
yarn and weaving it into cloth.
78. Vedic civilization
• Aryans entered northern part of India in 1500 BC.
• They started a new economy on the banks of Ganges
river.
• Aryans are nomadic and cattle rearing is their chief
occupation.
• Cattle and cows were considered sacred and appeared
in Rig Veda. Goddesses was compared to cows and
Gods to bulls.
• They learned to use iron. As they settled down, they
started agriculture. They learned rice cultivation.
• So, they become a more settled society
79. • And Aryan society became organised on the caste
system.
• In their economy division of labour also happened as
per the caste system.
• Aryans became educated and became priests, rulers,
peasants, warriors, merchants and lower rank
became shudras.
• Occupations were based on the caste system.
• Their food was mainly grains, milk and milk products,
cakes and fruits and vegetables.
80. • Meat mainly eaten by upper class of people.
• Rig Veda mentions animal sacrifices and meat being
offered to Gods.
• Horses and chariots were introduced.
• Aryans lived in wooden and straw huts.
• Yagnas were important.
• Money was unknown. Trade was done mainly by
bartering in cow and other valuables.
• Became a highly civilized society with agricultural
economy and surplus is traded.
81. Maurya Empire
• Under Chandragupta Maurya, the Maurya empire
flourished.
• Internal and external trade, agriculture and economic
activities flourished and expanded in India.
• There was an efficient system of finance, security
and administration.
• Under Ashoka’s reign, half a century of peace and
security was there.
• In South Asia, political unity and military security was
there. Trade, commerce and agricultural productivity
increased.
82. • Farmers were free from paying taxes and giving
harvests to regional kings.
• Instead, a fair and strict national system of collecting
taxes was there as per the principles of Arthashastra.
• There was a single currency established. A network
of governors and administrators were there. A civil
system was set up to provide security and justice to
traders and farmers.
83. British Raj
• It was the rule of the British Crown on the Indian
subcontinent from 1858 to 1947.
• The British East India company set up trading posts in
Bombay, Calcutta and Madras.
• At first, Mughal rulers kept these European traders
under control.
• But by 1707, Mughal empire started collapsing. Many
small states with their own rulers broke away from
Mughal control.
• Robert Clive was the main British soldier who
established the military and political supremacy of the
East India company in south India and Bengal. He
secured India’s wealth for the British crown.
84. • Robert Clive defeated Sirajudaula in the Battle of
Plassey and became governor of Bengal.
• He launched military campaigns against the French
and prevented them from expanding.
• Slowly, British East India company took control over
India.
• As the Mughal empire became weak, the British East
India company became strong economically and
politically.
• Started their own military force with Indian soldiers
as sepoys led by the British.
85. • 96% of the company’s force were Indian sepoys. They
were given less salary and treated badly. They were
given no promotion. British considered themselves
superior and did not respect Indian cultures and
religious beliefs.
• The British took many raw materials produced in India
like sugar, jute, tea, cotton and spices. Shipped them to
England made finished goods from them. And sold it to
Indians at high prices.
86. • Sepoys revolted against the British in 1857. The
British suppressed the rebellion and abolished the
British East India Company.
• India became a British colony and the Queen Victoria
became Empress of India.
• Turning point in Indian history.
87. • Mughal rulers became puppets in the hands of the
British.
• India produced raw materials for British manufacturing
and to buy British manufactured goods.
• For example, India’s handloom industry was put out of
business because of British Textiles. Indian market was
flooded with cheap readymade cloth.
• Indian farmers forced to grow cash crops to pay for
British imports like tea, coffee, pepper and cotton. As
Indian farmers grew less food, famines became
frequent.
88. • A lot of economic restrictions happened. Small states
forced to pay dues to the British for military
protection.
• Peasant landowners had to pay tax in cash. They were
forced to take money from moneylenders, who seized
their lands for non-payment.
• Indian economy suffered, local businesses collapsed.
• Transport advanced under the British. World’s third
largest rail network was set up.
• Rail was used to transport raw material from interior
to the ports and manufactured goods back.
• Plantation crops were tea, coffee, indigo, cotton and
opium. British shipped opium to China exchanged it
for tea which they sold in England.
89. • Along with railroads, road networks, telephone,
telegraph, dams, bridges and irrigation canals helped
Indian economy to modernize.
• The British brought about social changes. They build
schools and colleges especially for higher caste
Indians. More stress to learn English language.
• They improved health and sanitary conditions too.
• They abolished social evils like child marriage, sati
etc.
90. Swadeshi Movement
• The Swadeshi movement was an economic strategy
which was aimed at removing the British from India
and to improve the economic conditions in India.
• Swadeshi movement started in 1852 till 1911.
• It was part of Indian Independence movement and
was one of the most successful movements against the
British rule.
• The movement began in 1905, August, when some
Indians opposed the partition of Bengal.
• Swadeshi movement was the focus of Mahatma
Gandhi.
91. • The Swadeshi movement was started as a movement to
boycott all foreign goods and buy only Indian made
goods.
• On 7th august, 1905 a massive meeting was held in
Calcutta to boycott foreign goods, salt, sugar.
• The movement spread to Poona, Bombay, Punjab and
Madras.
• Swadeshi movement laid stress on ‘self rule’ or ‘self
reliance’.
• Also, Indian children were not allowed to British schools
and lead to the boycott of the British education system.
92. • During this time many National schools were set up
including national college of Bengal was founded.
• More Indians turned into entrepreneurs during this
time. Many textile mills, soap factories, tanneries,
banks, insurance companies, shops etc came up.
• Swadeshi movement encouraged mass participation
by society. First time women took part in this boycott.
• It was an extremist movement lead by Bal Gangadhar
Tilak.
• Swadeshi movement became extremist movement
because of the misery and suffering caused due to the
famines and the plague.
93. • Gandhiji’s vision of Swadeshi movement was
1. Force British to quit India
2. By using only nonviolent means
3. Train people to practice self control
4. Make people more responsible and practice self
governance.
5. To make society and economy of India more
organized so that basic needs like food, clothing,
shelter, health, education are all met satisfactorily.
The Swadeshi movement united people against British
rule.
Made Indians more self reliable.
94. Post Independence Era
• Since 1947, India had progressed a lot and incomes,
growth and standards of living has increased.
• Since 1951, India had grown as a planned economy.
• At the time of independence, India’s population was
340 million but its literacy rate was very low only
12%.
• In 1947, India’s GDP was only 3% of the world’s GDP.
• By 2018, India overtook France to become the 5th
largest economy in the world. Today, India is only
behind USA, China, Japan and Germany.
95. • Landmark changes happened
• Focus of planning was on agriculture and social
development – reduce poverty and provide housing.
• Also focus on manufacturing industries, especially heavy
industries to form backbone of our economy.
• Over the years, there has been a change in Indian
economic structure, agriculture contribution to GDP
reduced from 60 to 26%. Service sector’s contribution to
GDP increased from 30 to 75%.
96. • In 1991, India came under the pressure of IMF and
World Bank to open its economy.
• It saw de-licensing, massive reduction in tariffs etc. FDI
limit was relaxed. The liberalization process started in
the nineties, which saw massive growth in the services
sector.
• The Industrial policy 1991, was a major economic
reform and opened the sector to private sector
participation and foreign investment.
• Till 2019, India has been consistently growing at the
rate of 6%.
• Liberalization has increased growth and boosted
foreign exchange reserves. India has become one of
the world’s top three preferred investment
destinations.
97. • To provide food at affordable rates, the Food
Corporation of India and the public distribution system
was formed. The PDS system got food grains at pre-
determined prices from farmers and supplied it
through ration shops. The government also build stock
of food to tide over emergency situations like famine,
floods etc.
• By increasing foreign exchange reserves and by
increasing food grains, employment will increase and
poverty can be reduced.
• The poor face the problem of financial inclusion, credit
is not available for them. Informal credit systems are
there but charge a high rate of interest. This leads to
farmer deaths and puts the poor into debt and bonded
labour.
98. • Average Indian’s income also grew.
• It was around Rs.7500 during 1950-51, grew to Rs.
41,000 during 2011-12 and further to Rs. 96,000
during 2018-19.
• The agriculture sector continues to be an important
sector and provides food to more than half of the
population. The value of agriculture, forestry and
allied sectors increased from 1950s to 2011-12.
• The Green revolution during the 1960’s was a game
changer. Their was adoption of modern technology,
modern methods of farming. Use of fertilizers and
high yielding seeds increased agricultural
productivity and food grain production.
99. • In the 50s, it was 48 million tonnes and by 2017 it
had increased to a massive 241 million tonnes.
• India continues to be the largest producer of wheat,
rice, various fruits and vegetables in the world and
also a leader in milk production.
• Till the present, unemployment and poverty remain
chronic problems.
• Government has implemented many anti-poverty
programs.
• GOI has started programs in the following:
100. • Self employment program – skill India program
• Wage employment program – fair wages
• Food security program – PDS system
• Social security program – Pension, Health Insurance
and Medical Benefit, Disability Benefit, Maternity
Benefit and Gratuity.
• Urban poverty alleviation program
The most important is the PDS from the time of
independence. Sampoorna Grameen Rozgar Yojana
(1997), Integrated Rural Housing program, Pradhan
Mantri Gram Sadak Yojana and the most recent one
National Rural Employment Guarantee Act
(NREGA,2006).
101. • The social security schemes benefitted only the
organized employees. Most of the Indian population
is in the unorganized sector, who did not benefit
from these schemes.
• In India, social security schemes are non-institutional
because of its caste system, self sufficient village
economy, joint family system, religious background
and because of its charitable nature.
• In India, 90% of the families earn their living from the
unorganized sector. So they need social security.
• Protection from sickness, old age, maternity,
accident, death and from unemployment.
102. • Social assistance – giving benefits to weaker sections of
the society (mothers, disabled, old people etc). For
example – national old age pension scheme, national
maternity benefit scheme etc.
• Social insurance – financed by contributors, provided by
State. To help workers to plan for their future, to have
reserves for any emergencies. For eg. LIC schemes, ESI
scheme, contributory PF scheme.
103. • Post liberalization era, economic inequality had
increased, corporates became richer and poor
became poorer.
• An initiative undertaken has been adoption of
backward villages by corporates to develop them.
• For example – Maan School by Infosys
• Corporates develop local areas around the factories,
can access cheap resources and hire local talent and
lower their costs of operations too.
104. • Unorganised sector Rashtriya Swasthya Bima Yojanna
• It includes BPL families, construction workers, auto
drivers, licensed railway porters, domestic workers,
mine workers, rag pickers etc.
• Rs 750 per member in each family to be borne by
Central & state governments. Covers cashless
attendance for all covered ailments, hospitalization
expenses and to cover pre-existing diseases.
• For organised sector – Employee State insurance, PF
for employees, workmen’s compensation act,
maternity benefit etc.
105. License Permit Raj
• In 1947, India became a new country after partition but
there was a lot of poverty. The Indian Constitution gave
the right to vote to all adults. And it was the first
democracy to give the right to vote to all Indians. This
was a big achievement. India was a Constitutional
republic or a liberal democracy right from birth.
• For its economic development, India undertook central
planning of it’s economy with a lot of controls on prices
and quantities to achieve a socialist pattern of society.
• Rajagopalachari who founded the Swatantra party,
coined the term Quota-Permit-Licence Raj to describe
the Indian model of socialism.
106. How Licence Raj developed in India?
• In 1948, Industrial policy, the government established
its monopoly in defence, railroads, atomic energy,
minerals, iron & steel industries, aircraft
manufacturing, ship building, telephone and telegraph
industries.
• In 1956, industrial policy, the government’s monopoly
was further extended to 17 industries.
• In 1956, Life Insurance business became nationalised.
• In 1969, large commercial banks became nationalised.
107. • In 1970, the Monopolies and Restrictive Trade Practices
Act was introduced. This restricted the businesses of
firms with more than Rs 200 million assets. This was
done to control the concentration of economic power in
the hands of private business men and to protect public
interests.
• In 1973, General Insurance Business was nationalised.
• Many public sector companies came about like Hindustan
Insecticides, SAIL, ONGC, Air India, Ashoka Hotel
corporation etc.
108. Key Features of Licence Raj
• New companies required licences to start new
companies either to increase production or come out
with new products.
• They had to get approval from government for laying off
workers or to close down operations.
• The government did not allow imports with high tariffs
and banned the import of certain products. For e.g. the
import tariff for cars was 125% in 1960. in 1985, India
has the highest level of tariffs in the world.
• The government overregulated the private sector,
nationalized the heavy industry and build state-owned
enterprises in jute mills to hotels to steel plants.
109. • Impact of Licence Raj affected India’s growth. When
compared to other developing countries, India’s growth
rate was the least in the 60s and slightly better in the
80s.
• The GDP growth rate improved in the 80s because of
the 1980s reforms – liberalisation of industry and trade
and because of more borrowing from abroad.
• This external borrowing bridged the gap between
exports and imports but increased foreign debt.
• Balance of payments problem occurred.
110. Impact of Licence Raj
• The impact of Licence Raj was very bad on India. India’s
growth rate of industrial production was the lowest
compared to South Korea, Taiwan, Singapore, Thailand,
Pakistan, Hong Kong and Indonesia.
• India’s GDP was also the least from 1960-80 when
compared to all of these countries. India’s was 3.5 less
than that of Pakistan’s 4.4. all the other countries was 9
or 8
111. 1980 - 1990
• GDP improved to 5.6% during the 1980s. Because of the
1980s reforms
• The external .orrowing bridged the gap between exports
and imports and helped raise the GDP. It also contributed
to overall growth.
• But, India went into more foreign debt.
• By 1985, India’s BOP crises increased.
• In 1979, the second shock was the oil crises. This
happened because of Iran-Iraq war, oil production
decreased and led to an increase in oil prices.
• This crises was severe, and the value of India’s imports
doubled during 1978-82. 1980-1983 global recession
happened and India’s exports suffered because of this.
•
112. Major reforms of 1980
• The number of items in OGL (open general list) had been
Increased. Items like sewing machines, food preparations,
chocolates etc. From 79 capital goods in the OGL list in
1976 to 1320 items in 1990.
• The monopoly of government in imports was reduced.
(canalised imports).Due to increased domestic
production of POL (petroleum, oil, lubricants), success of
Green revolution reduced import of grains and
decanalisation of certain items. Decanalisation means
items which only government could import were no
longer government’s monopoly. Earlier, crude oil, petrol,
cement, rubber were canalised- only imported by
government.
113. • This decanalisation was good for Indian businessmen
and entrepreneurs, they could import machinery and
materials. Export incentives were given. Industrial
controls were relaxed.
• REP licenses were given to exporters, they could
freely import without restrictions.
• In spite of all measures, external borrowing was
increasing and pushing India into more debt.
Resulted in large fiscal deficit. Led to the June 1991
crises.
114. June 1991 crises
• BOP crises happened because of too much borrowing
and uncontrolled expenditure. The main causes of the
BOP crises are
• Break up of Soviet – India had rupee trade with the
Soviets. This stopped when the Soviet broke up.
• Iraq – Kuwait war – when Kuwait was captured by Iraq in
1990. Iraq and Kuwait were major source for Indian
imports. Oil production stopped in Iran and Iraq's oil
supply was cut. Pushed up oil prices.
• Slow growth of important trading partners – world
growth slowed down, this slowed growth of India’s
important trading partners. Exports reduced especially
in US.
115. • Political uncertainty and instability – period from
November 1989 to May 1991, lot of political
uncertainty and instability was there. Because of three
coalition governments and three Prime Ministers.
Delay in handling BOP crises.
• Loss of investors confidence – foreign investors not
ready to invest in India because of the political
uncertainty and because of BOP crises.
• Fiscal indiscipline – throughout the 80s the
Government could not balance revenue and
expenditure. This reduced rupee value and led to
inflation in the economy.
116. • Increase in non-oil imports- trend was imports
increased more than exports.
• Rise in external debt – more of borrowing led to
critical situation in India. India’s foreign exchange
reserves greatly reduced.
• India had to emergency loan from IMF and World
Bank. This temporarily reduced BOP crises.
• Led to P.V Narasimbha Rao’s economic reform process.
118. • The economic reforms of 1991 was introduced to
stabilize the macroeconomic environment and to make
adjustments in India’s economic structure.
• Short run objectives were to balance the BOP and to
control inflation. Long run objectives were to change the
structure of institutions. Structural reforms were made
in trade, industry and the public sector.
119. Objectives of reforms
• To bring about rapid improvement in the quality of the
people.
• Rapid growth in incomes and productive employment.
• To reduce poverty and to increase growth, invest in
roads, farms, irrigation, industry, power and people.
120. Major reforms of 1991
• Fiscal reforms
• Monetary and financial sector reforms
• Reforms in capital markets
• Industrial policy reforms
• Trade policy reforms
• Promote foreign investment
• Improve exchange rate policy
121. Major reforms of 1991
• Fiscal reforms – to reduce the fiscal deficit by
controlling expenditure and increasing revenues of the
Government. Reduce too much consumption.
• Some of the initiatives in the budget of 1991-92 was
reduce fertilizer subsidy, remove subsidy on sugar, and
to accept the Tax reforms recommended by Raja
Chelliah Committee.
• Tax reforms were better compliance in case of Income
tax, excise duty and customs duty. To make tax
structure more transparent and stable. Basically, to
increase revenues.
122. • Monetary reforms –
• To improve the interest rates and lending rates and
to make the banking system more efficient.
• Reduce Statutory Liquidity Ratio (SLR rate) and Cash
reserve ratio (CRR rate) as per the Narasimham
committee.
• Interest rates were decontrolled – earlier RBI used to
control interest rates. Rates used to vary depending
on the size of the loan and for which sector it was
used. Now interest rates were liberalised.
• Greater competition among the public sector, private
sector and foreign banks were encouraged. And
administrative restrictions were reduced.
123. • Banks were given freedom to relocate branches and
open specialized branches.
• Guidelines given to open new private sector banks.
• Capital market reforms –
• As per the recommendations of the Narasimham
committee many reforms were introduced in capital
markets.
• To remove direct government control and have a
transparent regulatory system.
• Securities and Exchange Board of India (SEBI) was
given statutory recognition.
• SEBI was supposed to create an environment
wherein adequate resources can be raised through
the securities market and efficiently allocated.
124. • Industrial Policy reforms –
• To make the domestic industry more competitive,
these reforms were introduced.
• To deregulate industry and make the industrial
economy more efficient and competitive.
• Licensing was completely removed in almost all
industries except 18 industries.
• The MRTP act was taken back so that large
companies need not approval of government for
diversification or expansion.
• In public sector, private sector participation was
allowed. Only in strategic industries, government
control remained like atomic energy, defence, etc.
125. • The public sector was given greater autonomy and
professional management in order to generate
profits.
• An MOU was made between the public enterprise
and the concerned Ministry, wherein the targets
which the enterprise had to achieve were set up.
• Government’s share in PSE were disinvested.
126. • Trade policy reforms –
• Main focus was to bring more openness in trade.
• New initiatives taken in trade policy was to increase
exports and reduce restrictions and licensing on foreign
trade.
• Imports and exports were made more free from
restrictions.
• The list of freely importable items was made longer. All
intermediate and capital goods were made free from
import restrictions. Only for 71 items import restrictions
were there.
• As per Chelliah Committee report import duties were
drastically reduced.
127. • Customs duties and tariffs were reduced too.
• Trading houses – the 1991 policy allowed export
houses and other trading houses to import a wide
range of items.
• To promote exports, Government allowed trading
houses to be set up with 51% foreign equity.
128. • Promoting foreign investment –
• In post-reform period many measures were taken to
promote foreign investment.
• Government announced a specified list high
technology and high priority industries where
automatic permission was given for foreign
investment up to 51%. Later limit was raised to 74%
and than 100% for most industries.
• Foreign Investment Promotion Board (FIPB) was set
up to negotiate with international firms and approve
FDI in select areas.
• Steps were taken to promote Foreign Institute
Investment (FII) in India.
129. • Improve exchange rate policy –
• One of the important measures to improve BOP
crises was to devalue the rupee.
• First, in July 1991, rupee was devalued by 20%.
• This was to reduce inflation and make exports more
competitive.
• So, 1991 reforms benefitted the formal sector
greatly. We see significant boom in many sectors.
• Like civil aviation and telecom have benefitted from
deregulation reforms.
130. • But economic reforms and liberalization is still to be
carried out for the informal sector. Which includes
the urban poor like rickshaw pullers, street vendors,
agricultural sector, MSMEs- Micro, Small & Medium
enterprises and tribal.
• Their has been slow growth and stagnation in these
sectors.
• So, more need of reforms in informal sector.
131. Impact of Reforms
• Positive impact-
• With reforms, India overcame its worst economic
crisis in just two years.
• By rupee devaluation and other structural reforms
BOP crisis got over and FDI and FII inflows increased
into India.
• India also integrated its economy to the global
economy.
• Exports have doubled also from 1990 to 2000.
• Reforms led to increased competition in sectors like
banking, more customer choices and increased
efficiency too.
132. • Many private companies entered various sectors.
• Due to reforms, production of goods and services
increased, this reduced inflation.
• Poverty reduced from 36% in 1993 to 26% in 2000.
rural areas and urban areas poverty declined.
• Increase in air travel as civil aviation sector expanded
due to reforms.
133. • Government adopted ‘Open Skies Policy’ to promote
competition in civil aviation and private players
entered aviation industry in 1991.
• India developed a name in the global market and
number of foreign tourists to India increased.
• Many sectors became internationally competitive like
auto components, pharmaceutical, software,
telecommunications, professional services,
biotechnology etc.
134. • Because of these reforms, more of foreign goods entered
India and also foreign technology came into India too.
For example – cell phone technology.
• Evolution of cell phones
135. • The automobile industry expanded, almost all
brands of motor vehicles were available and
prices of motor vehicles reduced too.
• The biggest beneficiary of the economic reforms
is the telecommunication sector. Vast expansion
is seen in this sector. Earlier, too much regulation
and government monopoly was there in there in
this sector. Now it is one of the most competitive
sectors. The National Telecom Policy of 1994,
opened up this sector.
136. • Negative impact –
• These economic reforms were mainly for the formal
sector. Agriculture, urban informal sector, forest
dependent communities (tribal) did not benefit from
these reforms.
• This led to uneven growth and unequal distribution
of wealth among the people.
• The gap between the rich and poor increased.
• The organized manufacturing sector achieved
economic liberalization because of these reforms.
But the additional employment generated was very
little.
137. • Infrastructure development was more in the
developed states but less in the backward states.
• Social sectors like education and health were
neglected. Though they are important, no focus was
on them. Result, low level of growth in education
and the health sectors.
• Economic reforms have increased growth in the
country but failed to generate more employment.
Unemployment is still a chronic problem in India.
Rural unemployment rate and urban unemployment
rate has increased.
139. • Getting new ideas about something and expressing a
desire to do something about it.
• It is the process of creating something new by
devoting the necessary time, money and effort to it.
• Ready to take the financial, psychological and social
risks and receive the resulting rewards of monetary,
personal satisfaction and independence with it.
140. • Entrepreneur:
• To employ the economic resources properly.
• To establish institutions
• And, to make the institutions profitable, maintain it
properly.
• Ready to take risks
• Definition: Entrepreneur
• Derived from French word,
• Means to take responsibility or initiative of doing
something.
• Utilizes capital, labour, and other wealth in such a
way that its price increases more than before.
141. • So entrepreneur is considered as an agent of
production and use all the factors of production. He
should provide continuous management, must have
judgement, persist also and should have knowledge
of the world and of the business.
142. Elements of Entrepreneurial culture
• People are more focused and empowered.
• Through innovation and change they want to create
something of value.
• They give more attention to details.
• Believe in hands on management
• Believe in doing the right thing
• Freedom to grow and to fail
• Commitment and personal responsibility
• Emphasis on the future and to better it.
143. Is entrepreneur a manager?
• An entrepreneur is a person who wants to do
something new to help society.
• A manager supervises daily activities of an
institution.
• Time consideration – manager wants to do
everything immediately. He uses daily, weekly or
yearly reports to evaluate the results of his work.
• An entrepreneur works for longer period of time. He
develops policies to achieve long term growth of his
organization.
144. • Risk – manager avoids risk and is conservative but
still he wants growth of his organization.
• Entrepreneur is ready to take medium risk. He
evaluates the risk and sees what opportunities he
has to get more profits.
• Structure – a manager depends on the organizational
structure to conduct his activities.
• Entrepreneur always wants to improve the structure.
He keeps trying to adjust the structure to the
changing business environment.
145. Entrepreneurship Culture in India
• Entrepreneurship culture means when a group of
individuals suppressed their individual interests in
order to achieve group success. Group success will
eventually help to achieve individual interests too.
146. Entrepreneurship culture in India
• India’s entrepreneurial spirit is quite strong as it is the
third country amongst the fastest growing start-up
countries in the world.
• First country is US than UK.
• Digitalisation has greatly helped in developing the
entrepreneurial spirit in India. As we see so much
growth in India’s online market.
• The focus is to make ‘Bharat’ self sufficient.
• With more focus on the semi-urban and rural areas.
147. Government Initiatives
• To develop an entrepreneurial culture, Government
has started many initiatives.
• ‘Start Up India’ campaign is to start start-ups in all
districts, panchayats, small towns etc.
• Atal Innovation Mission (AIM) which includes Self
Employment and Talent Utilization (SETU) to provides
a platform to promote world-class innovation Hubs,
start-up businesses and other means of self
employment.
• With main focus on technology-driven businesses.
148. • Such initiatives are bringing together academicians,
entrepreneurs and researchers to collaborate and
come out with innovations which will drive economic
growth and motivate more people to become
entrepreneurs.
149. Changing Economic Landscape
• With more and more developments in digitalisation,
there is increased usage of internet and digital
penetration has increased.
• Both in rural India and urban India, consumers are doing
online purchases and online transactions.
• This has opened up many opportunities for technology
driven start-ups.
• Not only e-commerce, banking, finance, retail, logistics,
rural education, consulting and many other fields are
getting benefitted.
150. • Banks are developing more and more consumer
friendly simple tools to encourage online
transactions.
• Many easy interfaces like BHIM, UTI, Paytm etc. are
being used by consumers today.
• Plenty of opportunities are there to encourage
entrepreneurs like educating rural India. Online
education is going to become more and more strong
in coming years.
151. Women entrepreneurs
• With the right environment and tools, it is predicted
that the next generation will be the generation of
entrepreneurs.
• More and more women are becoming entrepreneurs
today.
• Many successful women-run start ups are LimeRoad,
Kaaryah, Zivame, YourStory etc.
• Nidhi Agarwal, founder of Kaaryah, a fashion portal
for women’s wear raised funds from Tata Sons
Chairman Ratan Tata during 2016.
152. • The greatest driver of entrepreneurial growth has
been the mental courage of Indians to go for
ventures, risk taking capability, innovative thinking,
and the passion to improve with trial and errors.
153. The Major Challenge
• The major challenge for start ups is raising funds or
finding investors.
• Entrepreneurs should not run after investors. Instead
they should focus on developing a good product
with a right business plan.
• Investors always look for viable and scalable plans
with low risks. But they also look for people who
have done the groundwork well.
• The second major challenge is to get the right set of
people to work on your plan. Planning for the human
resource with the required finance, administration
and marketing skills.
154. • For technology-based start ups, technology is the
biggest challenge for them.
• Technology is developing at such a rapid pace that
companies need to update all the time and keep
improving their products.
• Start ups are increasing shifting their focus from
developed markets like US,UK. Instead, they are
exploring Asian countries like Vietnam, Thailand,
Indonesia as the new consumer markets.
155. • To create an effective conducive environment for
entrepreneurs , it is better for educational
institutions especially those institutions that offer
technology and management education should train
their students to become job creators and not only
job takers.
• Angel investors support research driven innovations.
156. Current trends in Indian Entrepreneurship culture
• In todays dynamic, thriving Indian economy, the
SMME’s, Start ups, first generation entrepreneurs,
and family run businesses are looking to expand their
businesses.
• In the last decade, major transformations have
happened in Indian entrepreneurship segment.
• Which has been the rise of technology enabled
systems and services, business friendly approach of
Government, stable taxation policies, GST, better
access to FDI, easy access to investments etc.
157. • The top 5 trends are –
• Digitalisation & Automation
• Business Collaborations
• Focus on Customer service
• Diversification
• More focus on R&D
158. Digitalisation & Automation
• Digitalisation and automation is affecting many
sectors, but it has affected even small start ups and
entrepreneurs too.
• Earlier, adopting the latest technology business
processes was considered to be done by big players
only.
• But now digitalisation and automation is going to a
part of every business operations, even small start
ups and small entrepreneurs are adopting modern
technology.
159. Business Collaborations
• Nowadays, consumers have so much choice with
both Indian and International brands being available.
• Consumers can now easily access products both
offline and online. This means more competition for
entrepreneurs and start ups to survive.
• To beat the competition they go for business
collaborations. Through collaborations, companies
get the additional competence and resources and
more business opportunities for entrepreneurs. This
has resulted in a win-win situation for both
customers and companies.
160. Focus on Customer service
• Because of competition, modern entrepreneurs and
businesses have realised that they must provide
focused customer service. They should engage more
with customers, to build more loyalty among them.
• To stand out amongst competition, businesses have
realised that customer service approach to expand
and grow.
• This trend is favourable for customers, changed their
buying patterns and has increased growth.
161. Diversification
• To beat competition, entrepreneurs and businesses are
diversifying more into related and unrelated areas of
their business.
• Entrepreneurs have focused more niche products and
service offerings, gone for collaborations, done
outsourcing in non-core areas of their business.
• Companies are diversifying into areas not related to
their main business. Also, companies are going for
multiple businesses. This has given more opportunities
to entrepreneurs.
• Helps business people to handle risks like when there is
slowdown in economy. Diversification can give more
returns too.
162. More focus on R&D
• Businesses today have realised that they have to be
continuously learning and innovating. As they can
access the latest technology like digitalisation,
automation, global knowledge etc.
• This trend will increase as more and more companies
are investing time and resources to study, implement
and improve their product and service offerings. This
helps entrepreneurs to grow and expand.
163. • India has shown more entrepreneurial potential in
recent years than other countries.
• It started from IT outsourcing in 1990s to the recent
successful technology start ups like Flipkart, Oyo, Ola,
Paytm etc.
• India has become a start up hub and a breeding
ground for innovative entrepreneurs.
164. Industrial Policy 2014
• Objectives –
• On a priority basis promote the manufacturing sector.
• To develop Chhattisgarh same as the ‘Make in India’
campaign. ‘Make in Chhattisgarh’
• To bring Chhattisgarh state on par to other developed
states of the country by 2024.
• To encourage the states to go for entrepreneurship and
provide them more opportunities for employment.
165. • To bring about industrial development in the new
sectors.
• To promote exports and to attract foreign
investments, set up Special Economic zones and the
required infrastructure.
• To provide economic incentives to backward
industries in order to achieve balanced industrial
development.
• To set up industries which are environment friendly
and which use skilled manpower like IT, Bio
technology, agriculture & food processing, new &
renewable energy etc.
166. • To provide more economic benefits to weaker
sections like SC,ST, differently abled persons, retired
soldiers etc.
• To allow participation of private sector in
construction and maintenance of industrial
infrastructure.
• To ensure industries participate in skill development
of locals.
• To make use of available mineral and forest
resources.
• To increase warehousing facilities for agricultural
products especially in rural areas.
167. Strategy
• Actions undertaken ‘Under Ease of Doing Business’
• Simplify the application process and documents
required.
• Wherever possible promoting ‘self certification’ of
documents.
• Giving time lines for completion of a set of
procedures.
• Wherever possible doing online execution of
approvals and permits.
• State wise PMG (project monitoring group) web
portals set up to solve any issues regarding setting up
of industrial and infrastructural projects.
168. • Setting up ‘Land Bank’ to provide 10,000 hectares of
land for various industries.
• Industries like bicycle manufacturing,
pharmaceuticals, textiles, electronic industries etc.
were included as ‘Priority’ under this policy.
• The chief minister cluster development scheme was
started under this policy to provide 5 crore subsidy
to set up industrial parks in private sector.
• Same as ‘Make in India’ campaign ‘make in
Chhattisgarh’ was started to give priority to
manufacturing units.
• More employment opportunities would be provided
in Chhattisgarh.
169. • Special incentive schemes were set up to rehabilitate
sick and closed industries.
• Fiscal incentives given to promote investments in
industries, to strengthen SMME’s in product quality,
technological up gradation, for marketing facilities
etc.
• To set up Single Window System for approvals and
clearances at the state level and district level. It was
called ‘Mitaan’ to get clearances for industrial
investments like certificates, NOC, approvals etc.
• Establish effective systems at State and district levels
for monitoring, evaluation and grievance redressal.
170. • Departmental officers would be nominated as
‘Udyog Mitra’ for individual industrial units at State
and district level with an investment of more than
INR 10 crores.
• These officers provide guidance and support to get
the benefits of various schemes right from initial
stage to establishment stage.
171. • Labour laws were simplified.
• Industries in Special Economic zones are exempted
from the labour laws.
• To implement the labour reforms, Task force
meetings used to be held regularly. Officials from
labour department, department of Industries and
from Industrial associations used to represent these
meetings.
172. • Number of labour courts was increased in those
districts where rapid industrial development was
taking place.
• To develop HR, ‘Right to Skill Development Act 2013’
was implemented for the youth. Some of the
initiatives was to get placements for vocationally
trained youth, diploma holders and graduate
engineers.
173. • Marketing assistance was given to micro and small
enterprises under this policy. To protect the
marketing interests of MSMEs.
• For entrepreneurship development, state level
entrepreneurship programs were organized.
• A new course on Entrepreneurship was developed
which provided practical training and industrial tours.
174. • Entrepreneurs were supported in getting training
from prestigious institutes like “Entrepreneurship
Development Institute” Ahmedabad.
• To promote direct exports, Export facilitation centres
were established. Air cargo facility was also set up for
customs clearances.
• Focus was on developing Karnataka, Telangana, Tamil
Nadu and Chhattisgarh by this policy to achieve rapid
industrial development in these states.
175. Bagedari sector
• Is the unorganised sector.
• Consisting of mostly small partnership and
proprietorship firms and self employed persons.
• largely ignored sector
• Example of Bagedari – your neighbourhood kirana
shop.
176. Reforms process
• Liberalization happened in 1991.
• Focus was more on the corporate sector and public
sector.
• But a major portion of national income and national
savings is generated by the non-corporate sector or
bagedari sector.
177. • Bagedari sector consists of the partnership and
proprietorship firms.
• Reforms have to focus on issues of this sector too.
• Contribution of Bagedari sector to national income –
• 1980-81 31.92%
• 1990-91 32.34%
• 1994-95 31.5%
• 1996-97 34.83%
• So, bagedari sector plays a major role in Indian
economy.
178. • The activities of the Bagedari sector is dominant.
• It is one of the fastest growing sectors in the Indian
economy.
• They contribute more than 40% to national savings
and pay their taxes too.
• They contribute 35% to the National income and
have a share of more than 75% in the service sector.
• Like trade, transport, hotel, restaurants,
construction, and services like doctors, lawyers,
architects, accountants etc.
• But focus has been only on government and
corporate sector.
179. Importance of Bagedari sector
• Unorganised sector forms a large part of the
Bagedari sector.
• In US, major portion of the national income comes
from the corporate sector.
• But in India, 50% of the total manufacturing activities
is carried out by the Bagedari sector.
• This sector is the largest segment in terms of national
income, savings and employment.
180. • The Bagedari sector experiences fluctuations in
income because of competition from the organised
sector, government rules and regulations.
• Experts have said pension and social security
benefits should be provided to this sector.
• But sadly, Government has not focused on this
sector.
• But this sector is subject to same regulations as the
corporate sector.
181. • So, “Bagedari sector” means unincorporated
firms or non-corporate sector or unregistered
sector.
• Which consists of partnership or
proprietorship firms, HUFs (Hindu Undivided
Families), and the self employed.
• Sole proprietorship is a single business unit
owned and controlled by a single person. Also
called sole trading concern.
182. • The person who manages the business unit is called
a sole trader.
• The single entrepreneur alone enjoys both profits
and losses in the business.
• He is the founder and controller of the business.
• It is easy to set up and manage as no legal formalities
are there.
183. Share of Bagedari sector in Service sector
• In wholesale and retail activities, hotels and
restaurants, road transportation, real estate, and in
business services like medical, legal, architects etc.
generated more than 80% of the national income.
• In the last few years, organised retail and organised
food industry has been growing very fast.
• This has affected the Bagedari sector.
184. Savings from Bagedari sector
• 80% of the savings in India comes from household
sector. Which includes the wage earning households
and mixed income.
• 44% of household savings comes from farm
households.
• So bagedari sector provides a lot of savings to the
Indian economy.
• Money from this sector, can be used in other sectors.
• Savings from Bagedari sector accounts for 10% of the
total domestic capital formation.
185. A major wealth creator
• Bagedari sector generates around 35% of the
national income and around 35% of the national
savings.
• Therefore, the small unregistered small partnership
and proprietorship firms is a major wealth creator in
our economy.
• In spite of all these benefits from the bagedari sector,
the reforms process has ignored this non-corporate
sector.
186. Focus of Reforms
• Mainly on governments and corporates and their
interfaces
• On Industrial policy( licensing, monopolies and
restrictive trade practices and foreign investment)
• Foreign exchange & trade policy ( negative list for
imports/exports, imports and tariffs)
• Capital markets ( pricing of shares, regulations on
merchant banking/ mutual funds/ foreign
institutional investments)
187. • Banking ( interest rates deregulation, policy for
capital formation, private banks deregulated)
• Tax structure ( reduction in tax rates, tax incentives
for FDI, reduction in exemptions)
• Foreign investments ( 100% or 50% allowed + equity
allowed, technology imports, usage of foreign brands
etc.)
• Investments ( privatisation, tariffs)
188. Two major areas of the reforms process
• Government is controlling only strategic industries
and allowing private sector to enter most of the
other sectors because of market reforms.
• Focus on foreign firms and domestic firms ( family
owned) and to create level competitive field for both.
• So, even through Bagedari sector is contributing to
national income and national savings and is a major
wealth creator but its name is not mentioned in the
reforms agenda.
189. What needs to be done for this sector?
• Identify what needs to be done for largest
unorganised sector.
• What are the relevant issues affecting this sector?
Which is very important to make this sector efficient
and productive.
• And which will help to modernize our economy.
190. Financing the Bagedari sector
• Bagedari financing is a big problem.
• Usually, get funds from private money lenders. Who
charge a high rate of interest. At least twice that of
commercial banks.
• That is why wholesalers and retailers have large
margins. They borrow funds at open market interest
rates.
• Especially, seen in the case of FMCG products.
• Manufacturers earn more profit than retailers.
191. • In the case of cash crops and vegetables, the gap
between producer’s prices and consumer’s prices is
70 – 80%.
• To the producer’s prices the trader’s margin,
warehousing costs, transportation cost – all such
financial costs are added.
• So trade, transportation and other professional
services conducted in the bagedari sector have to
borrow funds at very high rate of interest.
192. • In spite of these burdens this sector is still profitable.
• That shows how the single owners are very
entrepreneurs.
• The reforms should solve the problem of financing
for trade, transport, hotels, dhabas, restaurants
spread throughout India and other activities in the
bagedari sector.
193. • Governments and banks are not ready to finance
such bagedari activities because they do not have
enough marketing information and knowledge of the
bagedari sector.
• The non-banking finance companies (NBFCs) are the
best organizations to finance the bagedari sector. As
they are market savvy and they know about the
bagedari customers and how to recover money from
them.
194. • If commercial banks lend credit to NBFCs at 18%
interest. These NBFCs can give funds to bagedari
sector at 22%.
• Which is very less compared to the market rate of
interest of 30 to 36%.
• The government banks also can provide funds to
NBFCs. Who in turn can give credit to Bagedari
sector.
195. • The reforms have not focussed on such issues.
• Instead, they have tried to regulate the NBFCs more
in order to make sure adequate capital is available.
• They have not realised the contributions of NBFCs
and how much market information they have.
• Too much of regulations on NBFCs have driven most
of them to extinction.
• Example of NBFCs – Bajaj Finance, LIC housing
finance, Muthoot finance, Shriram transport finance
etc.
196. • Global companies like GE Capital, Citibank are taking
care of retail financing of automobiles and also the
white goods trade.
• Global companies have deep pockets so can take of
premium customers too.
• But retail traders, wholesalers, distributors of FMCG
products, distributors who distribute white goods
have to depend on private money lenders who
charge a high rate of interest.
197. Social security benefits for Bagedari sector
• State provides no social security benefits to the
Bagedari sector.
• Even when the bagedari sector’s firm contributes to
pension scheme like Jeevan Suraksha for their
employees. Their contributions are not considered
tax deductible.
• Whereas, government and corporate sector ( which
generates much less wealth) contributes to their
employees retirement funds. Their contributions are
considered tax deductible!
198. Legislation & Regulation in Bagedari sector
• Bagedari sector’s activities are mainly regional and it
is mainly regulated by the state government.
• A list of regulations are applied on this sector.
• Commercial taxes, road tax, entertainment tax,
excise duty on liquor, urban land ceiling, shops and
establishment act, laws governing the educational
and medical institutions, money lending and
contracts.
• Most of these regulations are forced upon the
bagedari sector and is unfriendly and disrupts the
working of this sector.
199. • The street corner groceries shop has to keep the
following people happy. Municipal authorities, food and
adulteration officers, local police, telephone and
electricity company people, sales tax, factory inspectors
etc.
• A transporter of goods from one location to another,
sends money through drivers and cleaners to pay bribes
at check posts.
• Restaurants like Darshinis of Bangalore, the Udupis of
Mumbai, and the dhabas spread all over India must cater
to the demanding officials.
• The entrepreneurial spirit of this sector has been
controlled to much by central, state and local
governments.
200. Slow Indian Legal System
• That, this sector survives and contributes a lot of
wealth shows the strong will to succeed of this sector.
• There is too much delay in the Indian Legal system. Lot
of time and money is wasted because of these delays.
• Two million cases are pending in Supreme court, High
court and in the lower courts.
• One long pending case has entered the Guinness Book
of Records as the longest pending case.
• A keeper of a temple filed a case in 1205 AD and the
case was settled in 1966- 761 years later.
201. • This is not all the time. Generally, Indian courts settle
cases within five to fifteen years.
• In such a situation, the Bagedari sector which has
very less financial flexibility suffers the most.
• It cannot think of filing cases because of lack of
funds, and because of the legal delays.
• So, the bagedari sector tries to get things done by
force. Takes law into their hands to get their rights.
• When the bagedari sector is at fault it is also treated
in the same way by the law.
202. • Reforms should have taken care of this issue.
• Like creating courts which only deal with the
problems of the Bagedari sector.
• These courts should be fully computerised and
function like family courts.
• Another alternative, is to involve communities to
resolve problems of this sector through arbitration.
• Arbitration is a procedure where disputes are settled
through private resolution. The dispute is submitted
by the concerned parties to arbitrators who make a
203. • Final decision on the dispute. Instead of going to the
court the parties go to arbitrators.
• For example – in stock exchanges disputes among
member brokers are settled through arbitration. The
concerned parties have to accept the final decision.
204. Child labour and Reforms
• Children and women packing matchsticks in Sivakasi (
Tamil Nadu),
• preparing slates and pencils in Mandsur (MP),
quarrying in Haryana, or washing in the tanneries of
Ambur (Tamil Nadu), rolling beedies in Belgaum and
Mangalore (Karnataka), helping diamond cutters in
Surat, constructing buildings in urban and semi
urban areas, washing plates and serving customers in
restaurants all over India and working as mechanics
and helpers in automobile garages – all this
employment comes under the Bagedari sector.
205. • Reforms are silent on these activities.
• Offers simple solution like abolish child labour or
increase government funding for primary education.
• Government does not discuss alternatives like giving tax
holiday to the Bagedari sector which sponsors part time
education of the child labour.
• Local schools can offer evening classes to such children.
• This is one way how government can provide educational
opportunities to such children without affecting their
employment without spending of much money.
206. MNCs and Bagedari sector
• Many items are manufactured by small and tiny
sectors.
• Like soaps, toothpaste, shoes etc. are made by the
small sectors.
• But MNCs have taken up these businesses right from
the time the States reorganization happened in 1956.
• Like Hindustan Lever is into soaps, Colgate Palmolive
is into toothpastes, Bata is in shoes etc.
• This has not allowed even Tata company from
entering into these business activities.
207. • And also, Bagedari sector has to face competition
from these global companies too.
• The crucial issue in the reforms process is what will
be the future of the Bagedari sector when the
economy has opened up to global companies in
manufacturing, transport, trade, construction, hotels
and restaurants etc.
208. • In the future, should the small partnership/
proprietorship firms become corporates?
• Will the future make the self-employed wage
earners?
• Like street cobblers being employed by Adidas and
Nike.
• And roadside tailors being employed by Van Heusen,
• And mom and pop readymade stores being
employed by Walmart, J C Penny.
• Is it fair competition? Because of globalisation and
• FDI Bagedari sector has to compete with MNCs?
209. What could happen in the future
• Udupis and Iranis and other such small restaurants
and dhabas run by Bagedars will have to face
competition from MacDonald’s and KFC’s.
• Street corner grocers and wholesale dealers will have
to compete with Wal-Mart and Sears.
• Small contractors doing road construction work will
have to compete with global construction firms.
• Transport operators having a fleet of one to five
trucks will have to compete with Federal Express and
Greyhound.
• Local fishermen with their small boats have to
compete with global fishing companies with their
trawlers.
210. • Bagedars are not afraid of competition.
• But if they have access to bank funds and are subject
to cleaner control by regulators they can give stiff
competition to the big companies.
• In the developed world, many examples are there
where small companies have succeeded in
competing with global companies.
• It should be a level competition for all.
• But political parties are silent on this issue.
• None of the political parties have thought about the
future role of Bhagidar sector.
211. • There is no debate even on this issue by the political
parties.
• Government sponsored and lobby favoured seminars
and debates are common.
• But what about the bagedari sector which provides a
third of national savings and national income?
• Lobbying – means big companies who have huge
resources and wealth influence the government to
get favourable prices for their products.
• For example - Reliance
212. • This sector cannot be ignored as it is the most
productive and efficient in the private sector.
• This sector was doing well even in the sixties and
seventies.
• By focussing only on the corporate sector, the
government thinks it can modernise the Indian
economy.
• But if they should focus on the Bagedari sector than
only will the Indian economy become modernised.
213. • Instead of listening to the complaints of the
associations of the corporates.
• They should listen to the complaints of the
associations of the Bagedari sector like Nasik Vyapari
Mandal, Tindivanam Transport operators, Renigunta
restaurant owners etc.
• For example a small village Kadavari in between the
borders of Tamil Nadu and Kerala – in 1998, the 80
odd families in the village set up their own power
station. With their hard earned resources and they
did not take help of the government. The state
electricity board declared that they had broken the
law!
214. Start ups and MSME sector
• What is a Start up?
• When business is started on a new idea it is called a
start up. It would be an innovative idea.
• They get funds from investors only.
• What is a SME?
• Small Medium Enterprises have traditionally helped
to run the service sector and manufacturing sector.
• SMEs are started to get profit. They get funds from
banks and NBFCs.
• There is no innovation in SMEs.
215. • SMEs business is started based on the need in the
market and on the number of customers.
• Definition of Start up – a start up is a unit of business
and will be considered a start up for ten years from
its registration.
• Any innovative technology will be considered a start
up, in development and processing business, or
production of commercial products due to some
latest technology.
• Turnover of the financial year does not exceed 100
crores.
216. • Definition of SMEs –
• Small enterprise – an industry with an investment of
10 crores and an annual turnover of 50 crores is
considered to be a small enterprise. Applicable for
both manufacturing and service sectors.
• Medium enterprise – an industry with an investment
of 30 crores and an annual turnover of 100 crores is
considered a medium enterprise.
217. • Start ups are started to bring a new business idea
into existence.
• First idea is to start the business profits are thought
later.
• Whereas, SME is started for profit only.
• SME can be just setting up a shop or setting up a
medium level plant.
• From day one you expect profits from SMEs.
• But from start ups you can’t expect profits from day
one.
218. • Start ups are labour-intensive. And joint work has to
be done by a number of people.
• An SME can be a shop or a medium level factory.
• In SME a person can work alone and make profits.
• But not in a start up. Because start up is not a shop.
219. Fund raising
• Both SME and start ups require money.
• Start ups can get funds from private investors and
also from government up Start-Up India.
• SMEs are started with own funds. To start a business,
loans can be taken from Mudra Loan scheme of
government.
• But most of the money SME has to invest itself.
• When SMEs want to expand, they can get loans from
many financial institutions.
220. Large scale enterprise
• Large scale enterprise can range from a single
proprietor business to a large corporation that
employs thousands of people across different
countries.
• Based on the scale of business, organisations can be
classified as micro enterprise, small scale enterprise,
large scale enterprise, public enterprise and
multinational corporations.
221. • Industries which require huge amount of
infrastructure, manpower, capital and other assets is
called large scale enterprise.
• In India, large scale enterprise are those with fixed
assets of more than Rs 10 crores.
• The Indian economy relies heavily on these large
scale enterprises for the growth of economy, for
generation of foreign money and for creation of jobs
opportunities.
222. Large scale industries
• In India, large scale industries includes different
types of industries.
• Following heavy industries fall under large scale
industries –
• Iron & Steel industry
• Textile industry
• Automobile industry
• Telecom industry
223. • Over the past two decades, Information and
Technology industry has developed into an industry
which generates huge amount of revenues and also
provides job opportunities. So, some economists
consider it as large scale industry.
• Some other manufacturing industries which use
native and imported technology are considered as
large scale industries like fertiliser, natural gas, coal,
metal extraction, tourism, engineering etc.
224. • Globalization has been good for some large scale
industries which have attracted international
customers, increased foreign trade and gone for
technology tie ups.
225. Export oriented companies
• Export oriented companies are mainly concerned
with the export of goods and services.
• Export oriented units (EOU) export their entire
production of goods.
• EOUs can engage in manufacturing, services,
development of software, repair, remodelling,
reengineering, include making of gold/silver/
platinum jewellery and articles.
226. • The Export Oriented Scheme (EOU) was introduced
in 1981.
• It is complementary to SEZs.
• EOUs follow the same production style as SEZ. But
they offer more facilities like source of raw materials,
ports of export, facilities in remote areas, availability
of technological skills, provides more land for
projects.
227. Objectives of EOUs
• The main objective is to increase exports, earn
foreign exchange, transfer of latest technology, get
foreign direct investments, generate more
employment.
• Major sectors in EOUs – granite, textiles/garments,
food processing, chemicals, computer hardware,
coffee, pharmaceuticals, gems & jewellery,
engineering goods, electrical & electronics, aqua and
pearl culture.
228. • EOU activities – in the beginning EOUs mainly
concentrated in textiles and yarns, food processing,
electronics, chemicals, plastics, granites and mineral
ores.
• Nowadays, EOUs are also into manufacturing,
services, development of software, trading, repair,
remodelling etc. also into agro processing, aqua
culture, animal husbandry, floriculture etc.
229. • Need for special licence – in the following sectors, an
EOU owner needs to take a licence.
• Arms and ammunition
• Explosives and allied items of defence equipment
• Defence aircraft and warships
• Atomic substances
• Narcotics and hazardous substances
• Distillation and brewing of alcoholic drinks
• Cigarettes/cigars and manufactured tobacco substitutes
230. Choosing the EOU location
• EOUs can be set up anywhere in the country and do
manufacturing and production of software,
floriculture, horticulture, agriculture, aquaculture,
pisciculture, poultry etc.
• But in large cities, where the population is more than
one million like Bangalore, Cochin the proposed EOU
location should be at least 25 km away from the
standard urban area limits unless the area has been
labelled as an “industrial area”
231. • But non-polluting EOUs like electronics, computer
software and printing are exempt from these
restrictions when choosing their location.
• Apart from these location restrictions from the local
zonal office and state government EOUs also have to
fulfil environmental rules and regulations.
• If the new EOU unit is not suitable from
environmental point of view. Than the Ministry of
Environment, Government of India has the right to
cancel this proposal.
232. EOU unit has some obligations
• EOU has to achieve the minimum NFEP (Net Foreign
Exchange Earnings as a percentage of Exports) and
the minimum EP ( Export Performance) as per the
provisions of the EXIM policy which varies from
sector to sector.
• That means the units with investment of plant and
machinery of Rs 5 crore and above are required to
achieve positive NFEP and export goods which are
worth US$ 3.5 million or 3 times the CIF value of
imported capital goods, which ever is higher for a
period of 5 years.
233. • CIF – Cost, Freight, Insurance which is the expense
paid by the seller.
• The seller has to cover the costs, insurance and
freight of the buyer’s order when it is in transit.
• The seller has to export the goods to the port
mentioned in the sales contract.
• NFEP is calculated together for 5 years from the start
of commercial production.
234. • For electronics hardware sector minimum NFEP has
to be “positive” and minimum EP for 5 years is US$ 1
million or 3 times the CIF value of imported capital
goods whichever is higher.
235. Bonding period of EOU
• The EOU units are licensed to manufacture the goods
within a bond period.
• As per the EXIM policy, the bond period is initially for
a period of five years.
• Which can be extended to another five years by the
Development Commissioner.
• On the request of an EOU unit, the bond period can
be further extended for five years by the Chief
Commissioner of Customs.
236.
237. Changes in EOU scheme from April 7th 2006
• Covers the export of goods which is one and half
percent of FOB value
• To help in the smooth operations of EOUs, the
Development Commissioner has fixed time limits to
deal with the matters of the EOUs.
• The EOU units in the textile sector can dispose of left
over material up to 2% of CIF (Cost, Insurance,
Freight) value of imports.
• For every consignment it is time consuming and
complex to dispose left over material. Now they have
allowed disposal of leftover material on the basis of
previous years imports.