The document analyzes search trends for luxury hotels from 2012-2017 using Google Trends data. It finds the highest search volumes come from the UK, Australia, and Germany for terms like "small luxury hotels." Review sites like TripAdvisor and aggregators are commonly used in the early search process. The top cities searching for small luxury hotels are Zurich, London, Singapore, and Sydney. Disruptors like AirBnB are emerging as alternatives to traditional hotels.
Smarter meetings: a revenue generator for the hospitality industryBarco
More than mere places to stay, “business hotels” have transformed into “business facilitating venues”. Business people prefer to meet or attend a conference in a hotel in the city, rather than travelling many miles to the place where the factory is located. This has been the subject of a true revolution in the hospitality market: business hotels generally earn 40-50% of their total revenue through non-room related revenue. Not only the meetings are charged, also food and beverage sales spice up the total tab. What’s more, business people prefer to stay in the hotels where they have their meetings. In other words, meetings also account for part of the room revenue, making them additionally important for the hotel’s profitability.
In order to attract people to your hotel, your meeting services must excel. This means an excellent environment, good food, perfect location, and also the right meeting room infrastructure. But how can you really differentiate from the competition?
This presentation will give you some ideas how to do this.
TRI Hospitality's Revenue Optimization Metamorphosis contains five steps to revolutionize revenue management in your hotel: Demand Optimization, Strategic Pricing, Strategic Channels, Superior Customer Service and Monitor & Report.
Hotels724 is real time booking platform for hotel sub-facilities like SPA, Restaurants and Meeting Halls. In hotels724, hotel profile is divided into facility specific sub-profiles which provides access to photos, description, terms of use, service portfolio, service prices, availability and user reviews and reservation of that sub-facility.
Currently hotel SPA facilities are accepted to create and manage their profiles. Hotels724's business model depends on commision fees charged from facilities for each booking done.
Smarter meetings: a revenue generator for the hospitality industryBarco
More than mere places to stay, “business hotels” have transformed into “business facilitating venues”. Business people prefer to meet or attend a conference in a hotel in the city, rather than travelling many miles to the place where the factory is located. This has been the subject of a true revolution in the hospitality market: business hotels generally earn 40-50% of their total revenue through non-room related revenue. Not only the meetings are charged, also food and beverage sales spice up the total tab. What’s more, business people prefer to stay in the hotels where they have their meetings. In other words, meetings also account for part of the room revenue, making them additionally important for the hotel’s profitability.
In order to attract people to your hotel, your meeting services must excel. This means an excellent environment, good food, perfect location, and also the right meeting room infrastructure. But how can you really differentiate from the competition?
This presentation will give you some ideas how to do this.
TRI Hospitality's Revenue Optimization Metamorphosis contains five steps to revolutionize revenue management in your hotel: Demand Optimization, Strategic Pricing, Strategic Channels, Superior Customer Service and Monitor & Report.
Hotels724 is real time booking platform for hotel sub-facilities like SPA, Restaurants and Meeting Halls. In hotels724, hotel profile is divided into facility specific sub-profiles which provides access to photos, description, terms of use, service portfolio, service prices, availability and user reviews and reservation of that sub-facility.
Currently hotel SPA facilities are accepted to create and manage their profiles. Hotels724's business model depends on commision fees charged from facilities for each booking done.
Hotel Yearbook 2013 Working the Crowd: Crowdsourcing for Hotels by S. HolversonSonja Holverson
Crowdsourcing is a relatively new technique for tapping into the vast pool of talent and labor available via the Internet. It particularly offers small independent hotels and small tourism businesses an alternative approach to marketing success, writes Sonja Holverson, Professor of Marketing at Switzerland's Ecole hôtelière de Lausanne, Switzerland. After researching the existing literature and working on a live case study with Matthew Barker, Founder of Hit Riddle, a crowdsourcing specialist in tourism for small businesses, Ms. Holverson noted there was a significant positive impact on the performance of a small eco-lodge from the crowdsourcing business model created by Mr. Barker.
The purpose of this presentation is to present the major industry and consumer trends affecting the hotel industry, specifically with respect to the digital evolution and online booking.
The project is on digital marketing for hospitality industry with main reference to hotels. The project also looks into keeping track of generation Y and Z, also understanding their importance.
Mastering the Hotel Marketing Ecosystem at the Property LeveleCornell
Today’s hotel visitors have never been more connected. With multiple devices and countless online resources to consult during each phase of the guest lifecycle – from the point they make their booking decisions to well after they check-out – travelers’ hotel expectations have shifted.
Long gone are the days when the hotel marketing tactics were all deployed pre-stay and offline. Today, easier access to guest preference data, past purchase behavior and social media profiles has made the hotel marketing discipline a multi-phase and multi-channel practice that requires involvement from many different key stakeholders at the brand and hotel-property level.
In this webinar, Greg Bodenlos, social media and digital marketing hospitality consultant, walks us through this complex hotel marketing ecosystem. In the process, Greg reveals strategies and tactics for mastering the innumerable amount of hotel marketing priorities. The following are just a few of the questions that will be addressed:
- What are the most important marketing focus areas at the property level?
- How has the definition of hotel marketing evolved in the hospitality industry?
- Where should hotel marketing live in the overall hotel operation ecosystem?
- Who are the various key stakeholders to involve in hotel marketing initiatives?
- What new hotel marketing challenges are on the horizon?
Greg Bodenlos is a passionate hospitality marketing consultant and HSMAI leader based in Boston, Massachusetts. With a passion for digital trends, social media and innovation – and over five years of hotel and technology work experience – Greg possesses a unique perspective on the hospitality digital marketing landscape. Playing digitally-focused marketing roles at the destination resort, luxury independent property, and now city center hotel has allowed Greg to play an active role in shaping hotel marketing best practices at the property-level as well as help bring hoteliers closer to creating more meaningful, personalized travel experiences for their guests. It was in his marketing role at Revinate – a SaaS start-up in Silicon Valley that designs and develops technology to improve the guest experience – where Greg was able to help hoteliers and academics better understand the power of leveraging consumer intelligence to drive better service and maximize revenue streams across the entire guest lifecycle.
Greg is a proud graduate of Cornell University’s School of Hotel Administration and has been featured as a hotel marketing expert on National Public Radio. Greg has been featured as a contributor in Crowdcentric Media’s Social Media Week New York blog, eCornell’s Blog and HotelMarketing.com, as well as played a co-authored role in an award-winning piece for Cornell University’s Center for Hospitality Research with Chris Anderson entitled Best Practices in Search Engine Marketing and Optimization.
Greg can be reached by phone at +1 781 686 2177, email at gr
Comparison of Hilton, Sheraton, Hyatt, Marriott and Other Top Hotels on FacebookUnmetric
Unmetric took a look at the social media habits of the top upscale hotel chains to uncover which hotel is creating the best engagement and value with its Facebook community
Whitepaper: Top hotel industry trends to look out for in 2016Iconsulthotels
An interesting white paper produced by the organisers the Hotel 360 - The Hotel Business Conference about hotel industry trends to watch out for in 2016.
Fastrack Group - Hotel Marketing Must Do's 2013-14 WebinarKen Jones
Adrian Caruso & James Hacon from Fastrack Group share their must do tactics for Hotel Marketing in 2013 & 2014.
The tactics discussed include:
How to cash in on the increase in mobile & tablet bookings.
Using your website to target Chinese travelers.
The do's & don'ts of hotel distribution.
Attracting more direct bookings with paid advertising.
Pre- and Post-stay contact for marketing & customer service.
Social media marketing.
Where are other hotels spending their marketing dollars?
www.fastrackg.com
U.S. Travel and Hospitality: Embracing a SMAC-Driven FutureCognizant
Airlines, hotels and travel agents are driven to holistically embrace social, mobile, advanced analytics and cloud to boost business performance and retain share of wallet.
UGA Marketeers - 2015 Terry Digital Marketing CompetitionTeresa Caro
UGA Terry College of Business each year runs a Digital Marketing Competition where student teams are required to create a digitally focused integrated marketing campaign. Students are asked to use their creativity and ability to think strategically and analytically to create a campaign that ensures the client achieves its desired objective.
The client case study for the 2015 Digital Marketing Competition centered around the re-launch of Crowne Plaza Hotel and its "Always On" platform. This presentation is the 2nd place winner by Team Teresa: UGA Marketeers (Grace Hulett, Erin Miller, Christy Waldrop, Lindsey Wesloski).
Curious about the future of hospitality marketing and distribution? This presentation to HSMAI's Washington, DC chapter explains why the future of hospitality marketing for independent hotels and brands alike starts this year.
Hotel Yearbook 2013 Working the Crowd: Crowdsourcing for Hotels by S. HolversonSonja Holverson
Crowdsourcing is a relatively new technique for tapping into the vast pool of talent and labor available via the Internet. It particularly offers small independent hotels and small tourism businesses an alternative approach to marketing success, writes Sonja Holverson, Professor of Marketing at Switzerland's Ecole hôtelière de Lausanne, Switzerland. After researching the existing literature and working on a live case study with Matthew Barker, Founder of Hit Riddle, a crowdsourcing specialist in tourism for small businesses, Ms. Holverson noted there was a significant positive impact on the performance of a small eco-lodge from the crowdsourcing business model created by Mr. Barker.
The purpose of this presentation is to present the major industry and consumer trends affecting the hotel industry, specifically with respect to the digital evolution and online booking.
The project is on digital marketing for hospitality industry with main reference to hotels. The project also looks into keeping track of generation Y and Z, also understanding their importance.
Mastering the Hotel Marketing Ecosystem at the Property LeveleCornell
Today’s hotel visitors have never been more connected. With multiple devices and countless online resources to consult during each phase of the guest lifecycle – from the point they make their booking decisions to well after they check-out – travelers’ hotel expectations have shifted.
Long gone are the days when the hotel marketing tactics were all deployed pre-stay and offline. Today, easier access to guest preference data, past purchase behavior and social media profiles has made the hotel marketing discipline a multi-phase and multi-channel practice that requires involvement from many different key stakeholders at the brand and hotel-property level.
In this webinar, Greg Bodenlos, social media and digital marketing hospitality consultant, walks us through this complex hotel marketing ecosystem. In the process, Greg reveals strategies and tactics for mastering the innumerable amount of hotel marketing priorities. The following are just a few of the questions that will be addressed:
- What are the most important marketing focus areas at the property level?
- How has the definition of hotel marketing evolved in the hospitality industry?
- Where should hotel marketing live in the overall hotel operation ecosystem?
- Who are the various key stakeholders to involve in hotel marketing initiatives?
- What new hotel marketing challenges are on the horizon?
Greg Bodenlos is a passionate hospitality marketing consultant and HSMAI leader based in Boston, Massachusetts. With a passion for digital trends, social media and innovation – and over five years of hotel and technology work experience – Greg possesses a unique perspective on the hospitality digital marketing landscape. Playing digitally-focused marketing roles at the destination resort, luxury independent property, and now city center hotel has allowed Greg to play an active role in shaping hotel marketing best practices at the property-level as well as help bring hoteliers closer to creating more meaningful, personalized travel experiences for their guests. It was in his marketing role at Revinate – a SaaS start-up in Silicon Valley that designs and develops technology to improve the guest experience – where Greg was able to help hoteliers and academics better understand the power of leveraging consumer intelligence to drive better service and maximize revenue streams across the entire guest lifecycle.
Greg is a proud graduate of Cornell University’s School of Hotel Administration and has been featured as a hotel marketing expert on National Public Radio. Greg has been featured as a contributor in Crowdcentric Media’s Social Media Week New York blog, eCornell’s Blog and HotelMarketing.com, as well as played a co-authored role in an award-winning piece for Cornell University’s Center for Hospitality Research with Chris Anderson entitled Best Practices in Search Engine Marketing and Optimization.
Greg can be reached by phone at +1 781 686 2177, email at gr
Comparison of Hilton, Sheraton, Hyatt, Marriott and Other Top Hotels on FacebookUnmetric
Unmetric took a look at the social media habits of the top upscale hotel chains to uncover which hotel is creating the best engagement and value with its Facebook community
Whitepaper: Top hotel industry trends to look out for in 2016Iconsulthotels
An interesting white paper produced by the organisers the Hotel 360 - The Hotel Business Conference about hotel industry trends to watch out for in 2016.
Fastrack Group - Hotel Marketing Must Do's 2013-14 WebinarKen Jones
Adrian Caruso & James Hacon from Fastrack Group share their must do tactics for Hotel Marketing in 2013 & 2014.
The tactics discussed include:
How to cash in on the increase in mobile & tablet bookings.
Using your website to target Chinese travelers.
The do's & don'ts of hotel distribution.
Attracting more direct bookings with paid advertising.
Pre- and Post-stay contact for marketing & customer service.
Social media marketing.
Where are other hotels spending their marketing dollars?
www.fastrackg.com
U.S. Travel and Hospitality: Embracing a SMAC-Driven FutureCognizant
Airlines, hotels and travel agents are driven to holistically embrace social, mobile, advanced analytics and cloud to boost business performance and retain share of wallet.
UGA Marketeers - 2015 Terry Digital Marketing CompetitionTeresa Caro
UGA Terry College of Business each year runs a Digital Marketing Competition where student teams are required to create a digitally focused integrated marketing campaign. Students are asked to use their creativity and ability to think strategically and analytically to create a campaign that ensures the client achieves its desired objective.
The client case study for the 2015 Digital Marketing Competition centered around the re-launch of Crowne Plaza Hotel and its "Always On" platform. This presentation is the 2nd place winner by Team Teresa: UGA Marketeers (Grace Hulett, Erin Miller, Christy Waldrop, Lindsey Wesloski).
Curious about the future of hospitality marketing and distribution? This presentation to HSMAI's Washington, DC chapter explains why the future of hospitality marketing for independent hotels and brands alike starts this year.
Behold, 17 daring pieces of content centered around what the hotel industry will look like in the year 2020. Regretably, no word on whether the no-closet trend will continue.
By the year 2020, Marriott International will have acquired Airbnb; Hilton Worldwide Holdings will have embarked on a new strategy to go asset heavy; and millennials will demand closets be added back to hotel rooms. Oh, and space hotels. There should totally be space hotels by then. As you can see, we here at Hotel News Now are downright terrible when it comes to predicting the future of an industry as dynamic as the hotel sector. Luckily for us, we have an army of sources we can call on and force into giving their opinions on an impossible question such as: “What will the hotel landscape look like in 2020?" - See more at: http://www.hotelnewsnow.com/Article/15005/The-2020-hotel-trend-report#sthash.j1ztJbgB.dpuf
Digital Marketing Directions 2016: HSMAI NYCTim Peter
Tim Peter's presentation to HSMAI's New York City chapter about trends shaping digital marketing and distribution for travel executives. Covers mobile, OTA's, and key trends for 2016.
Meta-search engines provide consumers a time-saving solution for searching for the best deal, through aggregation of multiple hotel, flight and other travel sources into one website. With new competitors leveraging data at the top of the funnel, meta-search engines turn to new services and monetization strategies.
The power shift in travel: How hotels can get back on top with their online d...SiteMinder
After 26 years in the travel technology industry, David Chestler, SiteMinder's EVP of Global Enterprise Sales & Business Development, is perfectly placed to present on the topic of the power shift in travel covering everything from Airbnb, to the user economy, and how hotels can take back control. This presentation was originally delivered at World Travel Market in London on 3rd November 2015. You can view more content at: www.siteminder.com/blog
Hotel Digital Marketing Trends Presentation - Best Stay Croatia 2015 Conference - 20 November 2015.
identify any key area where you are able to provide added value to the traveler across the path to purchase, whether by personalizing, providing the best instant service, offering better value for money, saving time or providing a stress-free experience to consumers, or connecting them to other consumers. Then, decide which tools or devices will enable you to respond to these needs across the traveler’s path to purchase.
In 2014, they are looking at 14 trends they think it will drive travel industry and consumers this year and beyond. Design, user experience, data, and ease of travel will define travel trends in 2014, and the14 trends reflect that.
EyeforTravel Travel Distribution Summit Europe 2013; 2 fantastic days with a combination of a great speaker line-up, high quality travel industry case studies and plenty of time for networking.
Here our notes and learnings.
The primary objective of the presentation is to summarise the Ebay methodology for an experiment. Titled “Consumer Heterogeneity and Paid Search Effectiveness: A Large Scale Field Experiment”
Designed to measure the causal effectiveness of paid search ads. The premise of the experiment is encapsulated by the Null Hypothesis.
Null Hypothesis: Ho: β≥0
There is “hidden value” in “non-branded” user searches.
The Alternative Hypothesis: Ho: β<0
There is no “hidden value” in “non-branded” user searches.
The second objective is the adaptation of a series of experiments conducted by eBay in 2014 for GoCity.
Reject the null hypothesis as there is limited value hidden in non-branded searches
Invenio Business Solutions Corporate Presentation 2016Kofo Are
Invenio Business Solutions is an award-winning Business System Provider, headquartered in Reading, UK. The company supports customers in the government, media and manufacturing segments, in areas that include industry-specific enterprise resource planning (ERP), tax and revenue management, business intelligence, big data, mobility, CRM and integration solutions.
Formed in 2006, the company has subsidiary offices in India, Germany, Mauritius, Saudi Arabia, Dubai and the U.S.A. Throughout its history, Invenio has grown rapidly, organically and profitably. Invenio is a constituent of The Sunday Times Tech Track 100 for 2012, 2013 and 2014.
Invenio is a SAP Gold partner and recipient of numerous awards from SAP including EMEA Regional Partner Excellence Award 2014 in the category “Database & Technology” for its work with SAP HANA®, we have also won an excellence award for our implementation in The Standard Group in 2016. Invenio is also accredited for SAP’s global partner quality program for the 5th year running.
London Business School, Search Trends, Keyword and Content Research Kofo Are
The use of Google Trends to identify
Demand for new fields of study
Key competitors
Geographical sources of demand
Search trends over a given time horizon.
Factors that may impact purchasing decision
of consumers considering postgraduate business, education over the past 5 years
Wayanad-The-Touristry-Heaven to the tour.pptxcosmo-soil
Wayanad, nestled in Kerala's Western Ghats, is a lush paradise renowned for its scenic landscapes, rich biodiversity, and cultural heritage. From trekking Chembra Peak to exploring ancient Edakkal Caves, Wayanad offers thrilling adventures and serene experiences. Its vibrant economy, driven by agriculture and tourism, highlights a harmonious blend of nature, tradition, and modernity.
BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. Get information in this PDF and simplyfy your visa process.
Assessing the Influence of Transportation on the Tourism Industry in Nigeriagsochially
This research dissertation investigates the complex interplay between transportation and the tourism industry in Nigeria, aiming to unravel critical insights that contribute to the enhancement of the overall tourist experience. The study employs a multi-faceted approach, literature review establishes a robust theoretical framework, incorporating The Service Quality and Satisfaction Theory to guide the research questions and hypotheses.
The methodology involves the distribution of a structured questionnaire, ensuring a representative sample and facilitating a comprehensive analysis of the gathered data.
Key findings include the nuanced perceptions of transportation infrastructure adequacy, safety and security concerns, financial influences on travel decisions, and the cultural and ecological impacts of transportation choices. These findings culminate in a comprehensive set of recommendations for policymakers and practitioners in the Nigerian tourism industry. The findings contribute to the existing literature by providing actionable insights for policymakers, stakeholders, and researchers in the Nigerian tourism sector.
The recommendations encompass gender-sensitive planning, infrastructure enhancements, safety measures, and strategic interventions to address financial constraints, ensuring a holistic and sustainable development of the tourism industry in Nigeria.
Author: Imafidon Osademwingie Martins
Hidden Gems of Europe - DISCOVERING THE CONTINENT'S BEST-KEPT SECRETSKamil Uğraş TÜRKOĞLU
Europe, continent rich in history, culture, and natural beauty, is often synonymous with famous cities like Paris, Rome, and London. These iconic destinations attract millions of tourists every year, captivating them with their renowned landmarks, vibrant culture, and bustling urban life. However, beyond these well-trodden paths lie countless hidden gems waiting to be discovered. These lesser-known destinations offer unique experiences, authentic encounters, and breathtaking landscapes that often surpass the allure of their famous counterparts.
In "Hidden Gems of Europe," we embark on a journey to uncover these secret spots, exploring the heart and soul of Europe through its quaint villages, charming towns, and secluded natural wonders. This book aims to inspire travelers to look beyond the obvious and venture into the lesser-explored corners of the continent, where true adventure and discovery await.
The Power of a Glamping Go-To-Market Accelerator Plan.pptxRezStream
Unlock the secrets to success with our comprehensive 8-Step Glamping Accelerator Go-To-Market Plan! Watch our FREE webinar, where you'll receive expert guidance and invaluable insights on every aspect of launching and growing your glamping business.
Antarctica- Icy wilderness of extremes and wondertahreemzahra82
In this presentation, we delve into the captivating realm of Antarctica, Earth's southernmost continent. This icy wilderness stands as a testament to extremes, with record-breaking cold temperatures and vast expanses of pristine ice. Antarctica's landscape is dominated by towering glaciers, colossal icebergs, and expansive ice shelves. Yet, amidst this frozen expanse, a rich tapestry of unique wildlife thrives, including penguins, seals, and seabirds, all finely attuned to survive in this harsh environment. Beyond its natural wonders, Antarctica also serves as a vital hub for scientific exploration, providing invaluable insights into climate change and the Earth's history
During the coldest months, Italy transforms into a winter wonderland, providing visitors with a very unique experience. From the Settimana Bianca ski event to the lively Carnevale celebrations, Italy's winter festivities provide something for everyone. Enjoy hot cocoa, eat hearty comfort foods, and buy during winter deals. Explore the country's rich cultural past by participating in Settimana Bianca, and Carnevale, sipping hot chocolate, shopping during winter deals, and indulging in winter comfort foods. Visit our website https://timeforsicily.com/ for more information.
How To Talk To a Live Person at American Airlinesflyn goo
This page by FlynGoo can become your ultimate guide to connecting with a live person at American Airlines. Have you ever felt lost in the automated maze of customer service menus? FlynGoo is here to rescue you from endless phone trees and automated responses. With just a click or a call to a specific number, we ensure you get the human touch you deserve. No more frustration, no more waiting on hold - we simplify the process, making your travel experience smoother and more enjoyable.
2. Objective of Mini Research
Objective
The objective of this exercise is to demonstrate through utilising “Google Trends”, over a time horizon of 5 years. To identify insights that may be gained in relation to where demand for the unique experience,
associatedwith “luxury hotels”is originatingfrom worldwide.
Theidentificationof themost popularonlinetravelagencies (OTA), andaggregatorsincorporatedbypotentialcustomersinto theircustomerjourney
Theidentificationinthe riseof consumerssearchingfor alternativestohotels fortheirluxury holidays
SecondaryObjectives
Understandthe earlystagesof the customerjourney,of consumerswith no priorexperiencein usinga luxury hotel.Or at leasttheymay havenever useda luxury hotel,in theirintendedholiday
destination..
Trendsin thecategoryof hotels,that areof interestto consumersintentonholidayingat a luxury hotel
NB: The searchterm“TopLuxury Hotel europe”presented“0” data andthereforeisnot mentionedin the analysis
Write your Title Here
Google Trends: LuxuryHotel Brands
Duration: Jun2012– Jun2017
Google Trends
Googletrendsprovidesinreal-timea time seriesindexof the volumeof queriesusersenterinto theGoogle searchengine, withina given geographicarea.
Thequeryindexis basedonqueryshare: thatis thetotal queryvolume forthe searchterm in questionwithina particulargeographicregion
dividedby the totalnumberof queriesin thatregionduringthe time periodbeingexamined
Theindex measures thefractionof queriesthat includetheterm in thequestionin the chosengeographyat a particulartime relativeto the totalnumberof queriesat the time. Themaximum valueof the indexis set
to be 100.
4. 0
20
40
60
80
100
120
UnitedKingdom Australia Germany France UnitedStates
Geo Map:By Regionforthesearch terms:Top 10 luxury hotels, Topluxury hotels, SmallLuxury hotels:
(WorldWide)June 2012- June 2017
top 10 luxury hotels: (04/07/2012 - 04/07/2017) Top luxury hotels: (04/07/2012 - 04/07/2017) Small Luxury hotels: (04/07/2012 - 04/07/2017)
TheUnitedKingdom, Australia,andGermanyare thecountrieswith the highestvolume of searchresults. Thissuggests
thattheremay be a change in thepreferencesof consumers,and thattheyare seekingmore intimateexperiencesthrough
the useof smallluxuryhotels.
Inrelationto thesearchterm“top luxury hotels,” the high searchvolumes impliesthatconsumersare utilising“earned
media”to quickly findlistsof potentialbrands.Indicting thattheymay be unfamiliarwith luxury hotelbrandsin the
geographiesthat theyintendto travelto.
Forthesearchterm“Small Luxury Hotel” over the last5 years theUK hada queryindexvalueof [100]which is nearly2x
the valueforAustraliaat [53] and 5x thevalue fortheUSA at [20]
Thereisnocity data, thiscould dueto the fact thatsearchvolumeswere toolow.
5. 0
20
40
60
80
100
120
top 10 luxury hotels in the world top 10 hotels in the world top 10 luxury hotels in india
GeoMap:TopRelatedQueriesWorldWidefortheSearchTerm"top10 luxuryhotels" (04/07/2012 - 04/07/2017)
Indiaseemsto be a populardestinationforconsumers,when combiningtravel
destinationsworldwideand top10 luxury hotels
6. 0
20
40
60
80
100
120
United Kingdom United States
Geo Map: Top luxuryhotels Search Volume by Region: (04/07/2012 - 04/07/2017) Worldwide
TheUK andUSA arethe countrieswith the biggestsearchvolumesforthesearchterm“Top
Luxury Hotels”
7. 0
20
40
60
80
100
120
top luxury hotels in the world tripadvisor four seasons smallluxury hotels top 10luxury hotels in the
world
trip advisor top secrethotels expedia top 10luxury hotels in india lastminute booking.com luxury link
Top Related Queriesfor the Category "Top Luxury Hotels" (04/07/2012 - 04/07/2017, Worldwide)
UtiliseReviewsTo Drive SearchEngine Optimisation
Factorsthe will enhanceSEO include: -
Diversityof third-partysitesonwhich reviewsarepresent
Authorityof third-partysitesonwhich reviewsare present
Quantityof ReviewsbyAuthorityReviewers(e.g..Yelp Elite,
GoogleLocal Guides,etc)
PositiveSentimentin Reviews
Overall Velocityof Reviews(Native + Third-Party)
Quantityof Third-PartyTraditionalReviews
Product/ServiceKeywordsin Reviews
8. 0
20
40
60
80
100
120
top luxury hotels in
the world
tripadvisor four seasons small luxury hotels top 10 luxury hotels
in the world
trip advisor top secret hotels expedia top 10 luxury hotels
in india
last minute booking.com luxury link
Top Related Queriesfor the Category "Top Luxury Hotels" (04/07/2012 - 04/07/2017, Worldwide)
Consumersinterestedin “TopLuxury Hotels”are utilisinghotelaggregators, suchasTrip advisor,top secrethotels“secret
escapes”, expedia,booking.com, lastminuteandluxury linkduring theearlystatesof theircustomerjourney.
TheImpact of ReviewsonConsumerDecisionMaking
Increasing numbers of consumers are utilising reviews as part of their decision making process. Consumers trust traditional
advertising far less than they do social recommendations and the review sites. Trip advisor and Yelp have 270 million
combinedreviews
“74%of customerstrustonlinereviewsas muchas personalrecommendations” Vendasta
As social media becomes more ubiquitous, the power to influence brand perception, has shifted from a small number of
elitestoconsumers.
This shift is termed the “inversion of influence”, and the ability of an organisation to harness “social capital” that is “earned”
mediais oneof key driversof growth, forbrandsonsocialmedia.
9. 0%
20%
40%
60%
80%
100%
120%
140%
tripadvisor top 10 luxury hotelsinindia top 10 luxury hotelsin the world top secrethotels
RisingRelatedQueriesfortheSearchTerm"TopLuxuryHotels"(04/07/2012 -04/07/2017, Worldwide)
Thereview site“trip advisor”andthe brandsecretescapesare featuredasthetop rising queries.Thisindicatesthat
thesebrandsare becomingwell establishedaspartof thecustomerjourney. Whensearchingforpeerto peer
informationregarding topluxury hotels
10. 0
20
40
60
80
100
120
UnitedKingdom Australia Germany France UnitedStates
Search Volumes by Region for the Search Term "Small Luxury hotels": (04/07/2012 - 04/07/2017) WorldWide
UnitedKingdom, AustraliaandGermanyare thebiggest marketsforthe searchterm “SmallLuxury Hotels”
13. 0%
1000%
2000%
3000%
4000%
5000%
6000%
airbnb secret escapes trivago skyscanner booking tripadvisor booking.com easyjet small luxury hotels of
the world uk
british airways small boutique hotels
Top Rising Queries for the search term "Small Luxuryhotels": (04/07/2012 - 04/07/2017, Worldwide
Arecent survey carried out by Search Engine Land; foundthat 88% ofpeople surveyed now trust
online reviews as much as personal recommendations.
Big online travel agency [OTA]sites such as Holiday Check, Booking.com, andTrivagocan offer
travellers tens ofmillions ofhotel reviews tolook at.In March 2013 Trip Advisor announced it had
100 million reviews uploaded to its site.
Aggregators such as secret escapes feature strongly as a brandused by consumers to source luxury
hotels.
Also, organisations such as Airbnbaredisrupting the business model ofthe hotel industry.
Consumers ofluxury hotels seem tobe considering Airbnbas an alternative totraditionalhotels.
Consumers booking hotels andflights separately may be less concerned regardingthe type of
airline used fortheir flights. Furthermore, they may be seeking low cost fares, as easyjet a [lowcost
brand]andBritish Airways[apremium brand]were considered duringthe customer journey.