HY Tso worked as a Junior Accountant for LUMENROCK from July 2015 to May 2016. Her director found her to be honest, reliable, hard-working, conscientious and courteous. She always completed her work to a high standard. The director has no hesitation recommending HY for any position based on her satisfactory job performance at LUMENROCK.
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CALL PATHS are a structured way to handle inbound calls. They have many benefits to the phone rep and to the organization. This presentation gives the framework for why call paths are important from a customer service prospective, then describes Gary S. Goodman's "Universal Call Path."
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1. Testimonial: HY Tso
I.D. 8405280945182
5th May 2016
To Whom it may Concern
Dear Sir / Madam,
I have known HY Tso since their company merged with LUMENROCK during July 2015. She worked as
Junior Accountant at the LUMENROCK Somerset West, Cape branch, where she soon became one of
the trusted members of the team. We do understand that she wants to carry on with, and focus on her
studies and we wish her well.
During her time working for LUMENROCK we have found HY to be honest, reliable, hard working,
conscientious and courteous. HY dedicated her time always leaving her workplace with a job well done.
I do, without hesitation, recommend HY for any job she may wish to apply for and do trust her to deliver
the expected and satisfactory performance.
I trust that the information provided will be of assistance and I will be happy to provide any further
information, if required.
__________________
Japie J Breedt PhD
Director / Direkteur
LUMENROCK
Professional Financial Solutions
Cell: +27 (82) 324 6186
Main Switchboard: +27 (86) 187 3255
Web: www.lumenrock.co.za
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