The document discusses strategies for companies to better support causes important to Millennials and gain their loyalty. It notes that Millennials care deeply about social and environmental issues and consider a company's corporate social responsibility before making purchases. The document proposes a new type of cause marketing called LOYOL that would allow customers to directly donate a portion of their purchase amount to a cause of their choice. LOYOL presents itself as a trusted intermediary that facilitates donations from customers to non-profits in order to better meet Millennials' expectations of cause marketing campaigns.
13. Now that Millennials
have sufficient
economic power &
cultural influence,
have you begun to
shift your
messaging?
14. Cause Related
Marketing (CRM)
Commercial activity by which businesses
and charities (or causes) form a
partnership for mutual benefit. Millennials
have grown with CRM campaigns.
15. But CRM campaigns does not
fully match with millennials
expectations
16. 1. They never choose the
cause
2. They have no feedback on
the use of funds.
3. CRM remains a privilege of
large organizations, and
forget the local issues.
17. I want
to give
where I live
44% said “national”
38% said “local”
while only 18% indicated “global”
“A Canadian View on Cause Marketing” a study by Ipsos Reid in 2014
20. is a vision
If you give
your customer
the opportunity to
chose his causes
when you call on his generosity
you win his loyalty, market share, reputation … and more
21. change the rule
Non profitsPeople
Business Non profits
From a CRM where
Business is the donor
To a CRM where
People are the donors
People
Business
22. is value centric
Marketing 1.0 Marketing 2.0 Marketing 3.0
Product Consumer Value
Sell product
to the masses
Satisfy customers
& brand loyalty
Meet emotional &
rational needs
23. is a promise
Wherever you buy a product referenced on LOYOL, a
donation is immediately completed to your NGO…
… and in your name
24. is a conversion
We convert rebates into donations
And all donations comply with local tax deduction
Customer pay the price
and give to his cause
Customer pay the
price with a rebate
LoyolCoupon & Promo code
25. is mobile
You deliver a seamless
experience to your customers
See Buy Give
Brand efforts As usual Your causes
26. is a network
You are connected in real time with your qualified and
engaged customers. If they like your social involvement,
they will share it with their tribes.
29. A trusted intermediary
Every registered brand
dynamically manages its
portfolio of products &
services triggering a donation
on each notified purchase
30. A trusted intermediary
Participating vendors
retailers are commissioned
to upload all proofs of
purchase relative to
products registered on loyol
31. A trusted intermediary
Every uploaded proof is controlled by LOYOL
before being converted into donation and credited
to the NGO account selected by the client and
identified by his email address or his loyalty card
32. A trusted intermediary
Every registered Non profit accesses its outstanding
account and get credit on each end of quarter.
All free of charges
33. A trusted intermediary
Every consumer accesses his dashboard of donations,
and his inbox of personalized messages sent by his
brands and his NGOs to continue the relationship.
34. Your benefits
Boosted image CSR
Increased market share
Improved customer’s loyalty
Higher ROI
Connection with consumers with better knowledge
Marketing tool for flexible campaigns
Opportunity for new strategies
35. Customer benefits
More meaningful in purchase
On-line and in-store
An act for a better world, for global and local causes
An opportunity for tax reduction
36. Non profit benefits
Increase raised funds
Access to new donors (Millennials generation)
Continuous relationship
Communication on use of funds
Costs killer
Efficient response to the decrease of public dotation
37. The “big” challenge
The net value of all coupons issued in France is worth
more than €3.000.000.000 (1)
How many rebates could you switch into donations?
(1) High-co data estimation 2014 : 3,2b coupons with an average value 0,9€
38. Pricing (1)
Management
fee
120€/day for each
registered product
Incentive
fee
6% donation
Commission
fee (2)
Each uploaded proof
of purchase
(1) No entry fee until September 2015 (2) Agreement between producers & retailers
42. Rules may vary from one retailer to another
with or without exclusive agreement
Agile
The Big Shops Smart Stores
43. Knowledge of donor’s profile and history with the product regardless of the
vendor. Ideal to reward differently customers and prospects
High memory