This document summarizes actions being taken by a company called SB to improve business performance and team morale. At the business level, they will provide strategy, communications, and branding updates. For the team, they will offer more flexible working, team discussions, clear expectations on projects, and improved IT support. Actions for individuals include performance reviews, mentoring, and training. Overall, the goal is to continue what's working while introducing new initiatives like quarterly financial reports, defining their company purpose, photo shoots, extended flexible working, and redesigning their office space.

2. We’re in a good place... We’re in a good place...
Majority of people:-
Most people:-
Are proud to work for SB
• Are proud to work for SB
Feel working here makes them want to do the
• Feel working best work they can
here makes them want to do the
best work they can
Still want to work here in 2 years time
• Still want to work here in 2 years time
*Care about SB*
• Care about SB
*Would recommend working here*
• Would recommend working here
...but why not make it even better?

3. Action updates: Business,
Team & Me

4. Business Actions:
• Strategy updates
• Communications
• Values
• Brand

6. Team Actions:
• Flexible Working
• Team buzz sessions
• WEb Dev - deadlines & expectations
• IT SLAs

7. LOVE Shortbreaks
Web Delivery team

8. Expectations are set based on
Planned Activities
i.e. what we can see coming...

9. Unplanned Activities
• Bug Fixing
• Maintenance
• BAU (business as usual)
• Tacticals
• Changing priorities

10. Unplanned activities make it difficult...
•To plan ahead
•To measure our capacity

11. Our expectations are set
against incomplete data

12. We must stop doing
unplanned activities!
Of course, this would be ridiculous...

13. We need to find a different way to
manage our activities

14. Nothing - we're still going Agile...
•Collaboration
•MoSCoW
•EDUF

15. But...
Timboxing only works when
everyone is focused on one
project
And on the Legoland Integration project, we have seen that
it really does work

16. Over the road...
Kanban
The way forward?

17. Watch this space...

18. Team Actions:
• Flexible Working
• Team buzz sessions
• WEb Dev - deadlines & expectations
• IT SLAs

19. Actions for Individuals:
• PDPs; 360s
• 121s
• Internal Experts / mentors
running training sessions

20. Also to look forward to...
New Office re-work

21. Quick Summary of actions
Continuing: New:
• Ad hoc strategy updates from Simon • Quarterly financial report from Mel
• Buzz sessions - hopefully more • Work on reason for being - 1 liner!
interactive! • Photo shoot
• Simon’s weekly email • Extend Flexible Working
• Continue Flexible working • 121s
• Monthly team buzz sessions • office re-design
• IT SLAs
• Performance reviews
• 121s
• Mentoring Sessions