Louise Mallam is a speaker and leadership consultant who gives talks on driving employee engagement. Her talks focus on quantifying the costs of disengagement, transforming engagement through her FIERCE Loyalty model, pushing people's capabilities, leading by example from the top, managing emotions, understanding leadership biases, and creating stimulating workplaces where people grow. She has worked with many large organizations and her goal is to provide leaders with tools to improve engagement.

1. Louise Mallam
Speaker Pack
www.leadingedgeperformance.org

2. 7 Mistakes Most Leaders Make
TALK ONE: The Silent Profit Killer
Why businesses are overlooking a major financial risk
In this talk, Louise uncovers the true cost of disengagement to organisations,
including the cost of losing people and the cost of the disengaged workforce
who remain. Louise shares best practice calculation methods to help leaders
to finally wrap a financial price tag around the issue of disengagement. Once
this is surfaced, leaders can have more meaningful conversations and take
necessary steps to crack the engagement puzzle in their organisation.
TALKS
TALK TWO: Inspiring Fierce Loyalty
How to transform employee engagement and keep talent
Every organisation is first and foremost its people. Organisational health,
performance, results, customer service and brand reputation are in their hands.
Organisations that engage and keep their people thrive. The rest barely survive.
Louise shares her unique FIERCE Loyalty® engagement model and stories from
her own career as a leader and leadership development consultant to illuminate
its practical usage.
www.LeadingEdgePerformance.org

3. 7 Mistakes Most Leaders Make
TALK THREE : Raising the Bar
Pushing people to the very edges of their capability
Once people believe in themselves, and believe the leader believes in them also,
their true potential can begin to surface. Not only do they want to succeed, they find
they can. Louise shares inspirational stories and techniques to show how with a few
simple steps, leaders can help people to take massive leaps in performance that
almost defy logic.
TALKS
TALK FOUR : Starting At The Top
Engagement filters down, not up
To drive engagement across an organisation, the entire senior leadership team
must stand firmly behind it and consistently role model the behaviours they wish to
see. There is no other way. Louise illuminates this through key insights and
experiences of working with leadership teams where the ‘do as I say, not as I do’
style of leadership was a significant barrier to engagement.
www.LeadingEdgePerformance.org

4. 7 Mistakes Most Leaders Make
TALKS
TALK FIVE : The Emotional Hijack
How the biggest thing standing in our way is usually hidden
What if by mastering just one key aspect of self-management, leaders could see
dramatic improvements in engagement almost overnight? Brought to life with
powerful stories, Louise shares the difference that makes the difference and how
leaders can surface vast reservoirs of talent, creativity and performance locked up
with their teams.
TALK SIX : The Leadership Map
The map is not the territory - how bias influences leadership
In this insightful talk, Louise explores how the way we see the world influences how
we show up in the world, and how the natural bias that all humans have holds us
back. This expanded understanding leaves leaders with renewed understanding and
optimism about why they lead and the positive impact they can have on people’s
lives.
www.LeadingEdgePerformance.org

5. 7 Mistakes Most Leaders Make
ABOUT
LOUISE MALLAM
Louise Mallam is an engaging speaker and thought
leader on numerous topics related to leadership
capability and driving employee engagement.
She is the founder of Leading Edge Performance
and the author of Fierce Loyalty®. She draws her
experience as much from her years as a leadership
development expert as from being a successful
leader.
She has worked with hundreds of leaders in
dozens of leadership teams all over the world, from
global giants such as Amazon and American
Express, to UK financial services and utilities
companies.
Her goal is to give leaders the tools and ambition to create stimulating and engaging
workplaces where people grow and thrive.
www.LeadingEdgePerformance.org

6. 7 Mistakes Most Leaders Make
TESTIMONIALS
“It’s rare to come across a standout teacher like Louise. I was
particularly impressed by Louise’s theoretical and practical
knowledge about driving engagement and helping teams and
individuals to improve performance. As a leader, teacher and
keynote speaker Louise earns my highest recommendation.”
Christian Riedhammer, Team Manager, Amazon
“I would recommend Louise to any team or organisation
looking to significantly enhance performance and
engagement.”
Des Ryan, HR Manager, Apple
“Louise is a master at what she does. Her way of engaging
leaders is inspiring: she’s bold, direct, and on point with her
observations and recommendations. She creates
environments that bring out the best in people. For any
individual or organization looking to make real changes in
their way of leading, Louise will be an exceptional partner on
that journey.”
Stephanie Seracka, Talent Manager, Amazon

7. 7 Mistakes Most Leaders Make
CONTACT INFORMATION
www.LeadingEdgePerformance.org
P: 07547 532 528
E: louise@leadingedgeperformance.org
W: www.leadingedgeperformance.org

8. 7 Mistakes Most Leaders Make
Louise Mallam © 2017 All rights reserved.
Under no circumstances should this document be sold,
copied, or reproduced in any way except when you
have received written permission.
The author does not accept any liability or responsibility
for any loss suffered from the reader’s use of the
advice, recommendation, information, assistance or
service, to any extent available by law.