Ramesh bought a coffee table book for his son and shipped it to Bangalore through City Express courier. The package was not delivered and went missing. Ramesh demanded compensation but City Express refused citing a term limiting liability to Rs. 100 per package. This term is one of the issues to consider regarding City Express' liability for the lost package.

2. ABOUT THE CASE
• Ramesh bought coffee table book for his son
of Rs. 2500
Many days passed but courier did
• He courier it to Bangalore through City
not get delivered
Express – a courier company
It either got pilfered in transit or got
• Exchanging of necessary information at the
misplaced
desk
Ramesh demanded the value but
courier company refused to pay
BUT

3. TERMS AND CONDITIONS
• In the case of a consignment which is not a
document, the sender will provide the
description of the goods and itsdeal in the
These terms and condition are value
• The liability ofcontext of the case any loss or
City Express for
These condition are (2) and (5) respectively
damage to the shipment is limited to Rs. 100/-
for each consignment. Further , city Express
will not be responsible for any consequential
losses.
These terms and condition are deal in the context of the case
These condition are (2) and (5) respectively

4. ISSUES FOR EXPLORATION
1. Who has set the terms of offer?
 Here, courier company set the all the terms of
the offer.
 Ramesh was offer first to courier his consignment
and the term was already define by the courier
company

5. ISSUES FOR EXPLORATION
2. Who makes the offer?
 Ramesh was make the offer first
“I want to send this packet containing a book to Bangalore”

6. ISSUES FOR EXPLORATION
3. Who accept it?
 City Express – a courier company accept the
offer made by the Ramesh

7. ISSUES FOR EXPLORATION
4. What are the liability of the courier company
for the lost packet?
 As per the condition no. 5
The liability of City Express for any loss or damage to
the shipment is limited to Rs. 100/- for each
consignment. Further , city Express will not be
responsible for any consequential losses.

8. ISSUES OF EXPLORATION
5. Would it make any different to the liability of
the courier company if clause 5 were not
there in the above term and condition?

10. ABOUT THE CASE
• Rajan was interested in life insurance
• He took a help of an agent
• He completed necessary formalities and drew
the cheque
• Three week later insurance company
encashed the cheque
A WEEK LATER

11. ABOUT THE CASE
• Rajan died in an accident
• Rajan’s wife claim for money
• Insurance company decline by saying
that process is not completed yet
• Rajan’s wife claim that the encashing of
cheque amount to acceptance of the
proposal

12. ISSUES FOR EXPLORATION
1. Who makes the offer?
 Rajan was making the offer

13. ISSUES FOR EXPLORATION
2. Who has set the terms of offer?
 Insurance company has set the terms of offer

14. ISSUES FOR EXPLORATION
3. To whom has the offer been communicated?
 Offer been communicated to the agent

15. ISSUES FOR EXPLORATION
4. Who should communicate the acceptance of
offer?
 Agent should communicate the acceptance of
offer

16. ISSUES FOR EXPLORATION
5. To whom Should the communication of offer
be made?
 To Rajan

17. ISSUES FOR EXPLORATION
6. Has the acceptance of offer been
communicated?
 No, the acceptance of the offer has not been
communicated

18. ISSUES FOR EXPLORATION
7. Has the offer been accepted?
 No, the offer has not been accepted

19. ISSUES FOR EXPLORATION
8. Has a contract been formed between the
parties?
 Yes