The letter recommends Mr. Robb Karcsay for employment. It states that he has worked as a consultant for the Collins Companies since 1999, initially providing recommendations for implementing telecommunication services and continuing to support billing auditing, trouble tickets for outages, and advising on network changes. The author found Mr. Karcsay to be reliable, professional, trustworthy, able to complete projects, and remain calm under pressure. He would be an excellent addition to any company.