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LOOK ATTHE (WO)MAN INTHE MIRROR -
THE SMART WAY FOR CHANGE
MANAGEMENT
Devopsdays Amsterdam 24th - 26th, June 2015
@SabineBendixen
www.sof-it.de www.project-laas.com
Donnerstag, 25. Juni 15
ABOUT ME:
FREELANCE CONSULTANT
MAIN TOPICS: COMMUNICATION, TEAM &
CULTURE, LEADERSHIP, CHANGES
Donnerstag, 25. Juni 15
WHAT DEVOPS IS IMHO:
- a cultural mindset which offers plenty of opportunities
for improving organizational structure
- the possibility to find / develop the most fitting set
up for your team, your work & company
Donnerstag, 25. Juni 15
CHANGE HAPPENS ANYWAY-
• day by day
• with or without you
• But no matter which way
you choose - it will always
affect your life, your work -
your success
• So better give changeYOUR
direction!
Donnerstag, 25. Juni 15
“IF YOU CAN´T SEE HOWYOUR INDUSTRY
WILL BE AFFECTED BY UPCOMING IDEAS,
CHANGE WILL HITYOU FROM BEHIND!“
Shai Agassi, Founder of Better Place
at CeBIT Global Conferences 2015
Donnerstag, 25. Juni 15
SOME GIFTS FORYOU!
Donnerstag, 25. Juni 15
“LIFE IS LIKE A BOX OF CHOCOLATE,YOU
NEVER KNOW WHATYOU´RE GONNA GET!“
From Forrest Gump (Tom Hanks)
Donnerstag, 25. Juni 15
THE HEART AS A SYMBOL...
- for life (the organ which is pumping the blood through our
bodies)
- for LOVE
Donnerstag, 25. Juni 15
TIMETO SAY:
I LOVE YOU
• for being here
• for being interested in sharing ideas
• for being curios about other people and their
opinions
Donnerstag, 25. Juni 15
SPECIALTHANKSTO
ANDREI SERDELIUC
@EXTRAORDINAIRE
FOR HIS INSPIRATIONAL BLOGPOST
“I LOVEYOU!“
HTTP://EXTRAORDINAIRE.ME/POST/
117195963323/I-LOVE-YOU
Donnerstag, 25. Juni 15
DOYOU LOVE...
• what you do
• how you do it
• with whom you are doing it
• ?
Donnerstag, 25. Juni 15
YES OR NO:
BOTH IS GREAT!
• changes are important to
keep what you love!
If YES: If NO:
• Changes are necessary
to return / come to love
what you are doing!
Donnerstag, 25. Juni 15
PLEASE NOTE:
CHANGE IS NOT AUTOMATICALLYTHE SAME
AS PROGRESS!
VERY OFTEN CHANGE IS NEEDEDTO KEEP AT
LEASTTHE STATUS QUO!
Donnerstag, 25. Juni 15
WE ARE ABLE TO
CHANGE!
Donnerstag, 25. Juni 15
SO,WHYTHE HELL DO
WETALKTHAT MUCH ABOUT
THE DIFFICULTIES OF
CHANGING
INSTEAD OF SIMPLY
DOING IT?
Donnerstag, 25. Juni 15
...BECAUSE OF EXPERIENCES,
FEARS, LAZINESS,WRONG WAYS,
LACK OF MOTIVATION..
Donnerstag, 25. Juni 15
ONE BIG MISTAKES: STEP 4
AND 5 BEFORE 1 AND 2
organiza-
tional
change
changing
tools
cultural
change
individual change
S
T
A
R
T
Donnerstag, 25. Juni 15
BETTER:
THE MORE SUSTAINABLE WAY...
personal
change
cultural
change
organizational
change
changing
tools
Start Goalprocess & progress
closing ranks / merging
Donnerstag, 25. Juni 15
ANOTHER PROBLEM:
SOMETIMES BIG NAMES
ARE FRIGHTENING!
With giving the baby of change for e.g.
the big name “devops“,
this cute, little thing may turn into
a scary beast
in another´s eyes!
Donnerstag, 25. Juni 15
THE BIGGEST MISTAKE:
WANTING TO CHANGE
EVERYONE AND
EVERYTHING AT ONCE!
Donnerstag, 25. Juni 15
PLEASE RETURNTHE BOXES!
Donnerstag, 25. Juni 15
THE SYMBOL OFTHE BOX...
• our own limitations
• We are living in a box!
Donnerstag, 25. Juni 15
INTRODUCING 3 QUOTES:
• “Example is not the main
thing in influencing others. It is
the only thing!“ Albert Schweitzer
(1875-1965)
• “We are who we choose to
be!“ Green Goblin from Spider-Man
• “You cannot live your life to
please others.The Choice
MUST beYOURS!“
White Queen from Alice in Wonderland
Albert Schweitzer
Donnerstag, 25. Juni 15
YOU CAN´T CHANGE
ANYBODY ANYWAY -
EXCEPT YOURSELF!
Donnerstag, 25. Juni 15
START WITHTHE (WO)MAN
INTHE MIRROR
• I´m starting with the man in
the mirror - I´m asking him
to change his way and no
message could have been
any clearer,
• if you wanna make this
world a better place - take a
look at yourself - and then
make a change!
Michael Jackson, Man in the mirror, 1987
Donnerstag, 25. Juni 15
FIRST STEPS FORYOUR OWN
CHANGE:
Donnerstag, 25. Juni 15
HAVE A LOOK AT YOUR
OWN BOX - YOUR
LIMITATIONS!
private life workinfluencing
A holistic approach
Donnerstag, 25. Juni 15
1. IDENTIFYYOUR OWN GOALS
2.Which are the main and important
skills to reach these goals?
from BILD Zeitung, Summer 2000
Donnerstag, 25. Juni 15
SELF-PERCEPTION AND
FEEDBACK
Analyze your self-
perception!
Get feedback!
Ask questions & listen!
Ask many - questions & people!
Make a comparison
between:
self-perception : feedback : what
you need to reach your goal!
=
What you have to work
on!
Not known
to others
Known to
others
Known to self Not known to self
OPEN BLIND
HIDDEN
UN-
KNOWN
johari-window, 1955 by Joseph Luft &
Harrington Ingham
Donnerstag, 25. Juni 15
AREYOU REALLY READY FOR IT?
Are you willing to leave your comfort zone?
comfort
zone
where the
magic
happens
Trust
Courage
your way
Donnerstag, 25. Juni 15
Donnerstag, 25. Juni 15
ONE DECISIONTO BE DONE:
• “Do, or do not. There
is no ´try`!“ Yoda from Star Wars
Donnerstag, 25. Juni 15
Slight steps of personal change - huge effects
YOU
the actual
´you`
a good range
of change
a small step for you
a huge effect on others
too big
much too big
Donnerstag, 25. Juni 15
ONLY 1 OR 2 STEPS AT ONCE
few steps at once
lead to success
success motivates
you
others will
recognize it
it will motivate &
encourage them
they will follow
in gentle steps
that will
motivate you
Donnerstag, 25. Juni 15
trans-
parency
Donnerstag, 25. Juni 15
YOU
realizing that smth.
isn´t ok!
Thinking about what is to
change and how!
Starting the process!
The time lag
Others
hear you
talk about it! start realizing it!
start thinking
about it!
The time lag
Be patient!
Donnerstag, 25. Juni 15
BE AWARE:
“Don´t ever let somebody tell you you can´t do something, not
even me.You dream, you gotta protect it! People can´t do
something themselves, they wanna tell you you can´t do it. If you
want something, go get it. Period!“
Chris Gardener (Will Smith),
The Pursuit of Happyness
Donnerstag, 25. Juni 15
WITHTHE
FIRST
MULTIPLIERS
THE
INFLUENCE
ON OTHERS
WILL
INCREASE
RAPIDLY!
Donnerstag, 25. Juni 15
NEVER EVER PUSH - ALWAYS
PULL!
PRESSURE CAUSES COUNTER-PRESSURE!
Donnerstag, 25. Juni 15
“ WE CANNOTTEACH
PEOPLE ANYTHING;WE CAN
ONLY HELPTHEMTO
DISCOVER IT WITHIN
THEMSELVES!“
Galileo Galilei
Donnerstag, 25. Juni 15
WITH DEVELOPING AND
IMPLEMENTING A NEW ART
OF BEHAVIOR, A NEW
MIND SET AND CULTURE -
A STRUCTURAL /
ORGANIZATIONAL CHANGE
WILL ALWAYS BE WELCOME!
Donnerstag, 25. Juni 15
This slight way of change
needs to be prepared very
well and it takes some time -
like building up
a strong fundament -
but in the end it will work
and be sustainable!
80:20 principle
PARETO
pers-
onal
ch.
cult-
ural
ch.
organizational
change
changing
tools
Start Goalprocess & progress
merge
Donnerstag, 25. Juni 15
“ALL WE HAVETO DECIDE IS WHATTO DO WITHTHE
TIMETHAT IS GIVENTO US.“
from Lord of the Rings:The fellowship of the Ring
Stop talking about something has to be changed;
take a risk and
start with yourself!
Because someone has to!
Donnerstag, 25. Juni 15
THANKYOUVERY MUCH &
Donnerstag, 25. Juni 15
FROMTERMINATOR 2: JUDGEMENT DAY
Follow me on twitter:
@SabineBendixen
www.sof-it.de
www.project-laas.com
“Hasta la vista, Baby!“
Donnerstag, 25. Juni 15
SPECIALTHANKSTO...
• Maik Wojcieszak @tmlsoftware
• Katy Beveridge
• Picture: Change http://forevertwentysomethings.com
• Picture: Shai Agassi www.cebit.de
• Picture: Albert Schweitzer www.wikipedia.org
• Picture: Man in the Mirror www.genius.com
• Picture: Football BILD Zeitung 6/2000
• Book: Our Iceberg is melting John Kotter / Holger Rathgeber
www.panmacmillan.com; 9/2006
• Picture: Fundament www.gartenhaus.org
Donnerstag, 25. Juni 15

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Look at the man in the mirror - the smart way for change management in personality

  • 1. LOOK ATTHE (WO)MAN INTHE MIRROR - THE SMART WAY FOR CHANGE MANAGEMENT Devopsdays Amsterdam 24th - 26th, June 2015 @SabineBendixen www.sof-it.de www.project-laas.com Donnerstag, 25. Juni 15
  • 2. ABOUT ME: FREELANCE CONSULTANT MAIN TOPICS: COMMUNICATION, TEAM & CULTURE, LEADERSHIP, CHANGES Donnerstag, 25. Juni 15
  • 3. WHAT DEVOPS IS IMHO: - a cultural mindset which offers plenty of opportunities for improving organizational structure - the possibility to find / develop the most fitting set up for your team, your work & company Donnerstag, 25. Juni 15
  • 4. CHANGE HAPPENS ANYWAY- • day by day • with or without you • But no matter which way you choose - it will always affect your life, your work - your success • So better give changeYOUR direction! Donnerstag, 25. Juni 15
  • 5. “IF YOU CAN´T SEE HOWYOUR INDUSTRY WILL BE AFFECTED BY UPCOMING IDEAS, CHANGE WILL HITYOU FROM BEHIND!“ Shai Agassi, Founder of Better Place at CeBIT Global Conferences 2015 Donnerstag, 25. Juni 15
  • 7. “LIFE IS LIKE A BOX OF CHOCOLATE,YOU NEVER KNOW WHATYOU´RE GONNA GET!“ From Forrest Gump (Tom Hanks) Donnerstag, 25. Juni 15
  • 8. THE HEART AS A SYMBOL... - for life (the organ which is pumping the blood through our bodies) - for LOVE Donnerstag, 25. Juni 15
  • 9. TIMETO SAY: I LOVE YOU • for being here • for being interested in sharing ideas • for being curios about other people and their opinions Donnerstag, 25. Juni 15
  • 10. SPECIALTHANKSTO ANDREI SERDELIUC @EXTRAORDINAIRE FOR HIS INSPIRATIONAL BLOGPOST “I LOVEYOU!“ HTTP://EXTRAORDINAIRE.ME/POST/ 117195963323/I-LOVE-YOU Donnerstag, 25. Juni 15
  • 11. DOYOU LOVE... • what you do • how you do it • with whom you are doing it • ? Donnerstag, 25. Juni 15
  • 12. YES OR NO: BOTH IS GREAT! • changes are important to keep what you love! If YES: If NO: • Changes are necessary to return / come to love what you are doing! Donnerstag, 25. Juni 15
  • 13. PLEASE NOTE: CHANGE IS NOT AUTOMATICALLYTHE SAME AS PROGRESS! VERY OFTEN CHANGE IS NEEDEDTO KEEP AT LEASTTHE STATUS QUO! Donnerstag, 25. Juni 15
  • 14. WE ARE ABLE TO CHANGE! Donnerstag, 25. Juni 15
  • 15. SO,WHYTHE HELL DO WETALKTHAT MUCH ABOUT THE DIFFICULTIES OF CHANGING INSTEAD OF SIMPLY DOING IT? Donnerstag, 25. Juni 15
  • 16. ...BECAUSE OF EXPERIENCES, FEARS, LAZINESS,WRONG WAYS, LACK OF MOTIVATION.. Donnerstag, 25. Juni 15
  • 17. ONE BIG MISTAKES: STEP 4 AND 5 BEFORE 1 AND 2 organiza- tional change changing tools cultural change individual change S T A R T Donnerstag, 25. Juni 15
  • 18. BETTER: THE MORE SUSTAINABLE WAY... personal change cultural change organizational change changing tools Start Goalprocess & progress closing ranks / merging Donnerstag, 25. Juni 15
  • 19. ANOTHER PROBLEM: SOMETIMES BIG NAMES ARE FRIGHTENING! With giving the baby of change for e.g. the big name “devops“, this cute, little thing may turn into a scary beast in another´s eyes! Donnerstag, 25. Juni 15
  • 20. THE BIGGEST MISTAKE: WANTING TO CHANGE EVERYONE AND EVERYTHING AT ONCE! Donnerstag, 25. Juni 15
  • 22. THE SYMBOL OFTHE BOX... • our own limitations • We are living in a box! Donnerstag, 25. Juni 15
  • 23. INTRODUCING 3 QUOTES: • “Example is not the main thing in influencing others. It is the only thing!“ Albert Schweitzer (1875-1965) • “We are who we choose to be!“ Green Goblin from Spider-Man • “You cannot live your life to please others.The Choice MUST beYOURS!“ White Queen from Alice in Wonderland Albert Schweitzer Donnerstag, 25. Juni 15
  • 24. YOU CAN´T CHANGE ANYBODY ANYWAY - EXCEPT YOURSELF! Donnerstag, 25. Juni 15
  • 25. START WITHTHE (WO)MAN INTHE MIRROR • I´m starting with the man in the mirror - I´m asking him to change his way and no message could have been any clearer, • if you wanna make this world a better place - take a look at yourself - and then make a change! Michael Jackson, Man in the mirror, 1987 Donnerstag, 25. Juni 15
  • 26. FIRST STEPS FORYOUR OWN CHANGE: Donnerstag, 25. Juni 15
  • 27. HAVE A LOOK AT YOUR OWN BOX - YOUR LIMITATIONS! private life workinfluencing A holistic approach Donnerstag, 25. Juni 15
  • 28. 1. IDENTIFYYOUR OWN GOALS 2.Which are the main and important skills to reach these goals? from BILD Zeitung, Summer 2000 Donnerstag, 25. Juni 15
  • 29. SELF-PERCEPTION AND FEEDBACK Analyze your self- perception! Get feedback! Ask questions & listen! Ask many - questions & people! Make a comparison between: self-perception : feedback : what you need to reach your goal! = What you have to work on! Not known to others Known to others Known to self Not known to self OPEN BLIND HIDDEN UN- KNOWN johari-window, 1955 by Joseph Luft & Harrington Ingham Donnerstag, 25. Juni 15
  • 30. AREYOU REALLY READY FOR IT? Are you willing to leave your comfort zone? comfort zone where the magic happens Trust Courage your way Donnerstag, 25. Juni 15
  • 32. ONE DECISIONTO BE DONE: • “Do, or do not. There is no ´try`!“ Yoda from Star Wars Donnerstag, 25. Juni 15
  • 33. Slight steps of personal change - huge effects YOU the actual ´you` a good range of change a small step for you a huge effect on others too big much too big Donnerstag, 25. Juni 15
  • 34. ONLY 1 OR 2 STEPS AT ONCE few steps at once lead to success success motivates you others will recognize it it will motivate & encourage them they will follow in gentle steps that will motivate you Donnerstag, 25. Juni 15
  • 36. YOU realizing that smth. isn´t ok! Thinking about what is to change and how! Starting the process! The time lag Others hear you talk about it! start realizing it! start thinking about it! The time lag Be patient! Donnerstag, 25. Juni 15
  • 37. BE AWARE: “Don´t ever let somebody tell you you can´t do something, not even me.You dream, you gotta protect it! People can´t do something themselves, they wanna tell you you can´t do it. If you want something, go get it. Period!“ Chris Gardener (Will Smith), The Pursuit of Happyness Donnerstag, 25. Juni 15
  • 39. NEVER EVER PUSH - ALWAYS PULL! PRESSURE CAUSES COUNTER-PRESSURE! Donnerstag, 25. Juni 15
  • 40. “ WE CANNOTTEACH PEOPLE ANYTHING;WE CAN ONLY HELPTHEMTO DISCOVER IT WITHIN THEMSELVES!“ Galileo Galilei Donnerstag, 25. Juni 15
  • 41. WITH DEVELOPING AND IMPLEMENTING A NEW ART OF BEHAVIOR, A NEW MIND SET AND CULTURE - A STRUCTURAL / ORGANIZATIONAL CHANGE WILL ALWAYS BE WELCOME! Donnerstag, 25. Juni 15
  • 42. This slight way of change needs to be prepared very well and it takes some time - like building up a strong fundament - but in the end it will work and be sustainable! 80:20 principle PARETO pers- onal ch. cult- ural ch. organizational change changing tools Start Goalprocess & progress merge Donnerstag, 25. Juni 15
  • 43. “ALL WE HAVETO DECIDE IS WHATTO DO WITHTHE TIMETHAT IS GIVENTO US.“ from Lord of the Rings:The fellowship of the Ring Stop talking about something has to be changed; take a risk and start with yourself! Because someone has to! Donnerstag, 25. Juni 15
  • 45. FROMTERMINATOR 2: JUDGEMENT DAY Follow me on twitter: @SabineBendixen www.sof-it.de www.project-laas.com “Hasta la vista, Baby!“ Donnerstag, 25. Juni 15
  • 46. SPECIALTHANKSTO... • Maik Wojcieszak @tmlsoftware • Katy Beveridge • Picture: Change http://forevertwentysomethings.com • Picture: Shai Agassi www.cebit.de • Picture: Albert Schweitzer www.wikipedia.org • Picture: Man in the Mirror www.genius.com • Picture: Football BILD Zeitung 6/2000 • Book: Our Iceberg is melting John Kotter / Holger Rathgeber www.panmacmillan.com; 9/2006 • Picture: Fundament www.gartenhaus.org Donnerstag, 25. Juni 15