The document discusses the impact of digital transformation on CIOs, highlighting that while 83% of LOB departments now employ their own IT staff, CIOs still struggle to allocate time towards strategic initiatives, with only 14% achieving their goal by 2016. Security remains a major challenge for 78% of them, particularly concerning cloud services and data regulations. The adoption of service-enabling technologies and the Internet of Things (IoT) is increasing, with 19% of businesses already utilizing IoT to enhance customer interaction.

1. The age of digital transformation
And the challenges facing CIOs

2. DIGITALLY ENABLED BUSINESSES
Decentralisation of IT
Line of Business
(LoB) departments
now employ their
own IT staff
83% 41%
And 41% say they
work with LoB
IT staff at least
weekly

3. Apps are now central to the business
for improving customer experience,
developing new revenues and streamlining
business processes.
77% of firms are developing apps – with 64% of those firms having internal developers
Apps are central to transformation
77%
64%

4. We are experiencing an
accelerated pace of adoption
of digital technologies
The acceptance of a digital age for businesses

5. The majority of CIOs’ time is
still taken up by day-to-day tasks
20162013
50% 14%
Slow shift towards strategic initiatives
THE CHALLENGES FACING CIOS
In 2013, 50% wanted to
focus 70% of their time on
strategic initiatives – by 2016
only 14% have achieved it

6. report the balance of IT
decision-making is now
shared equally between
themselves and LoB
now report that
LoB buy technology
without involving
IT at all
23% 39%
IT decision-making

7. reported LoB involvement
in data analytics
reported board level
involvement in data analytics
7%23%
Delivering analytics still regarded as an IT problem

8. 78% indicated that security is their biggest challenge in
relation to increased use of cloud services
Data sovereignty (47%)
and local data regulations (37%)
are the second and third biggest
threats
A perfect security storm
78%
47%
37%Local data
Data sovereignty
Security

9. OUT
OUT
OUT IN
INOUT
OUT IN
INOUT
60% outsource up to 30% of the provision and/or management of IT* *Including the Cloud
47%
in 2015
Increase in outsourcing

10. Adoption of Cloud has
increased the most
since last year
Security of these technologies
is more complex than ever ...
2015 2016
54%
47%
Service-enabling technologies are
more important than ever
THE FUTURE OF DIGITAL

11. 19% of businesses already make use of the
Internet of Things (IoT) to change the way
they interact with customers and citizens to
deliver services, gather and use data
think it will affect
them in the next
two years
59%
19%
I.O.T
Internet of Things – another consequence
of the digitalisation of everything

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