NRF 2024 Presentation
Sunday, January 14 2024
Darin Detwiler, Detwiler Consulting Group, LLC
Dean Hornsby, BluLine Solutions, LLC
Rick Schlenker, Logile, Inc.
Christopher Schlichting, Coborn’s Inc.
Presentation at NRF Nexus 2023
July 11, 2023
Debjani Deb, CEO & Co-Founder
Session AI
Amanda Hall, Director of Pricing Strategy & Analytics
Ashley Global Retail
NRF 2024 Presentation
Sunday, January 14 2024
Darin Detwiler, Detwiler Consulting Group, LLC
Dean Hornsby, BluLine Solutions, LLC
Rick Schlenker, Logile, Inc.
Christopher Schlichting, Coborn’s Inc.
Presentation at NRF Nexus 2023
July 11, 2023
Debjani Deb, CEO & Co-Founder
Session AI
Amanda Hall, Director of Pricing Strategy & Analytics
Ashley Global Retail
Presentation from NRF 2023: Retail’s Big Show.
Michelle Evans, Global Lead of Retail and Digital Consumer Insights, Euromonitor International
Get a first look at the top consumer trends with the biggest implications for retailers and brands. In this session, retail expert Michelle Evans reveals the latest insights from Euromonitor’s annual global consumer trends report. She examines the behaviors and motivations that will drive shopping habits next year so you can meet new demands.
Data-driven site selection: How understanding consumer movement drives Little...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Brad Puckett, Little Caesars
Cate Zovod, Near
When it comes to opening a new QSR location, the decision around site selection is critical — and the wrong decision can be extremely costly. For a QSR looking to significantly expand to new locations, the stakes are even higher. Founded in 1959, Little Caesars has been a popular pizza chain in the U.S. for decades. Having successfully responded to new consumer behavior in recent years, the chain is poised for rapid expansion across the U.S. and other growing markets like Canada and Mexico. With a goal to maximize ROI on the new locations, the company had to identify and prioritize sites for their new stores in a smart and scalable way. Learn how they turned to human movement data to empower teams in the U.S. and internationally to create a strategic expansion plan.
Presentation from NRF 2023: Retail's Big Show
Lee Peterson, WD Partners
Seana Strawn, IKEA US
Resale is ecologically beneficial, applies to many types of merchandise and is on-trend, but we are finding that the resale of goods online isn't as profitable as in store--think photo shoot, double ship and repackaging of items. So if done right at store level, can resale be more profitable, increase foot traffic with unique offerings, and boost customer loyalty? Learn from IKEA about their in-store resale experience, hear exclusive research from WD Partners and see visual renderings that show how areas of resale can be executed in several types of merchandise categories.
Presentation from NRF 2023: Retail's Big Show
Cam Avent, Union Square Hospitality Group
Kelly MacPherson, Union Square Hospitality Group
Morgan Wiley, Union Square Hospitality Group
In this session, we will have an interactive discussion outlining best practices for infusing data-driven decision making into an organization’s DNA: driving bottom-line results, personalizing and elevating the guest experience, and creating a workplace that inspires and retains high performers. We will share best practices on how to put the right numbers with the right context in the right hands, and how to craft optimal employee and guest experiences by leveraging analytics.
Presentation from NRF 2023: Retail's Big Show
James Boushka, Aramark
Time. The precious resource so few restauranteurs and hospitality veterans have. From preparation and production to serving guests to paying invoices, there are no shortage of mundane tasks essential to a well-functioning restaurant. Rising labor costs, guest demand for speed, and shrinking profit margins are propelling the industry to embrace automation as a marker for impactful success. Discover the trends and challenge your operational model to create experiences where humans and automation work together.
Retail Media Networks: How the physical store will power their next phase of ...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Kristi Argyilan, Albertsons Media Collective
Aaron Dunford, Nordstrom
Andrew Lipsman, Insider Intelligence
Retail media is disrupting the digital advertising industry and creating new high-margin revenue streams for retailers. The opportunity behind this fast-growing $40 billion US market is significant, with brands eager to capitalize on retailer first-party data to reach shoppers with relevant advertising experiences. In this session with retail media leaders, we examine how retail media networks are evolving to meet consumers shopping behaviors wherever they are, whether that be in-store or online.
Presentation from NRF 2023: Retail's Big Show
Adam Braun, Illinois Attorney General's Office
David Johnston, National Retail Federation
Millie Kresevich, EssilorLuxottica
Maria Michel-Manzo, Homeland Security Investigations
Organized retail crime (ORC) is a growing threat to retailers of all sizes, is imperiling employee and customer safety, and is hurting companies’ financial performance. This session will highlight how ORC threats are evolving, how law enforcement and retailers can work together more effectively on ORC investigations, and what NRF is doing to support legislation and industry initiatives that will help to counter ORC.
Voice in retail: It speaks, it listens, it’s impacting our real world businessesNational Retail Federation
Presentation from NRF 2023: Retail's Big Show
Glenn Allison, Tractor Supply Company
Donald Buckley, Lullaboo Studios,
Treehouse Consulting, LLC
Vicki Cantrell, Vendors in Partnership LLC
Mirko Saul, Schwarz Digital GmbH & Co. KG
You may know it as smart speaker, or the voice that tells jokes to your kids. You may think it’s a marketing channel, or only available through Big Tech.
Think again. A number of leading retailers know conversational artificial intelligence – voice assistance -- as a technology that is creating operational efficiencies (from warehouse to store), aiding employee retention, and lifting brand affinity. A technology that’s not only on the roadmap, but in implementation. (And in ways you may not expect.)
Join industry leader Vicki Cantrell and top executives from retail and entertainment as she pulls back the covers on the value of voice and retail, and explores the questions you’d ask: what’s real, what’s not, and what’s next? Where and how is this better than what we’re doing now? How do we protect the privacy of our customers – and our own data? How do we get started, and with whom?
Presentation from NRF 2023: Retail's Big Show
Ira Kalish, Deloitte Touche Tohmatsu Ltd.
In 2022, the world has faced significant challenges that have continued to disrupt the retail industry. We have seen inflation, war, the pandemic, climate change, supply chain challenges, changing government policies, and even increased talk about deglobalization. In this presentation, Dr. Ira Kalish, Deloitte’s Chief Global Economist, will discuss these issues as he offers his view on continued evolution and what retailers can expect in 2023 and beyond.
Presentation from NRF 2023: Retail's Big Show
Joe Smirlies, Invafresh
Attend this session to learn first-hand how prescriptive analytics can help you solve the Fresh challenges you face as a grocery retailer. You’ll learn about the increasing importance and applicability of real-time analytics and data-driven decision-making in successful grocery retail operations. And how a single platform for your entire perimeter store will help you deliver the freshest experience possible for your customers.
Presentation from NRF 2023: Retail's Big Show
David Helms, Flybuy by Radius Networks
Bryan Myers, City Barbeque
Join us as we explore innovative technology solutions that enhance the employee and guest experience, boost off-premise sales, increase staff efficiency, and reduce food waste. Letting customers decide how they want to enjoy their meal is key, whether it be picking up in-store, curbside, or drive-thru, dining in at the restaurant, or delivering to their door. Honing in on technology that reduces friction and increases convenience is essential for long-term success and growth.
The risks of operating in silos in fresh: How to unify operations, merchandis...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Maria Latushkin GVP, Albertsons Companies
Matt Schwartz, Afresh Technologies
In Fresh, all teams must work together to drive profit and meet customer demand. Problems occur when operating in silos, but a connected software can eliminate this risk and lead to smarter decisions.
Fueling fulfillment: American Eagle Outfitters’ quiet platform levels the pla...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Jon Gold, National Retail Federation
Shekar Natarajan, Quiet Platforms (a wholly-owned subsidiary of AEO Inc.)
Shivi Shankaran, Saks OFF 5TH
Dom Strada, Fanatics
A challenging goal for any retailer, increasing speed, efficiency and sustainability while reducing cost, time and waste remains elusive for many smaller enterprises. President, Quiet Platforms (a wholly-owned subsidiary of AEO, Inc.) Shekar Natarjan, will share his insights about creating an open-source supply chain platform to help simplify retailers’ logistics and delivery networks. Join this conversation to hear perspectives from Shekar and retailer partners on managing performance at the shipment level, and ensuring the best decision is made for each parcel to be shipped, based on delivery commitment, quality of service and delivery cost.
Presentation from NRF 2023: Retail's Big Show
Leslie J Ghize, DONEGER | TOBE
Kristin Patrick, Claire's
What can retailers expect as Gen Z passes the baton to Gen A? New generations prove more difficult to define than older ones. Inconsistencies, anomalies, and contradictions abound in a worldview that must reconcile physical and digital, local and global, commercial and social. Boxing and bowing an understanding of the incoming consumer requires flexibility and creativity. Learn how to navigate this emerging young cohort from experts who are already leading the charge.
Presentation from NRF 2023: Retail's Big Show
Ira Gleser, Microsoft
Bruce Hoffmeister, Cracker Barrel Old Country Store
Colin McGuire, Chipotle Mexican Grill
Digital transformation is having an impact on the restaurant industry like never before. Your customers are driving the customer journey, and they are embracing technology to decide what they want, where they want it and when they want it, which has created significant changes in marketing, loyalty and operations as restaurant chains pivot to meet their guests where they are. What about digital transformation in the back of the house? How do you leverage technology to take friction out of the daily tasks performed by your front line workers? How do you equip your store managers with data that will help them be more efficient and effective in doing their jobs, and free them up to focus on their team members and delivering a great guest experience? In this panel discussion with members of the Microsoft Restaurant CIO Council, we will explore these topics and what restaurants might look like in the next five years.
The store of the future is less about the store and more about the business m...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Roberto Funari, Alpargatas (Havaianas & Rothy's)
Giorgio Pradi, Sunglasshut
Alberto Serrentino, Varese Retail
Physical stores will stay relevant and become more strategic for retail organizations if they are no longer managed as points of sale. Stores are the most effective tool to acquire and engage customers. They have also been transformed into logistics, service, and experience hubs. Retail organizations need to shift from a product & operations focus into truly customer-centric business models that will demand new KPIs, and new ways to measure the contribution of the stores in attracting, retaining, and engaging more customers, increasing their lifetime value.
Under the influence: Building successful brand collaborations with content cr...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Jacob Hawkins, Forever 21
Jacee Scoular, Hollister Co.
Mario Moreno Sears, Moonrise Social Club LLC
Brand and content creator collaborations can drive big results but authenticity must lie at the heart of the relationship. Finding the right partner with shared ideas, goals and expectations, but also able to meet key performance expectations is crucial. In this session we talk to Hollister and Forever 21 about their experiences of what makes a successful brand collaboration.
Presentation from NRF 2023: Retail’s Big Show.
Michelle Evans, Global Lead of Retail and Digital Consumer Insights, Euromonitor International
Get a first look at the top consumer trends with the biggest implications for retailers and brands. In this session, retail expert Michelle Evans reveals the latest insights from Euromonitor’s annual global consumer trends report. She examines the behaviors and motivations that will drive shopping habits next year so you can meet new demands.
Data-driven site selection: How understanding consumer movement drives Little...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Brad Puckett, Little Caesars
Cate Zovod, Near
When it comes to opening a new QSR location, the decision around site selection is critical — and the wrong decision can be extremely costly. For a QSR looking to significantly expand to new locations, the stakes are even higher. Founded in 1959, Little Caesars has been a popular pizza chain in the U.S. for decades. Having successfully responded to new consumer behavior in recent years, the chain is poised for rapid expansion across the U.S. and other growing markets like Canada and Mexico. With a goal to maximize ROI on the new locations, the company had to identify and prioritize sites for their new stores in a smart and scalable way. Learn how they turned to human movement data to empower teams in the U.S. and internationally to create a strategic expansion plan.
Presentation from NRF 2023: Retail's Big Show
Lee Peterson, WD Partners
Seana Strawn, IKEA US
Resale is ecologically beneficial, applies to many types of merchandise and is on-trend, but we are finding that the resale of goods online isn't as profitable as in store--think photo shoot, double ship and repackaging of items. So if done right at store level, can resale be more profitable, increase foot traffic with unique offerings, and boost customer loyalty? Learn from IKEA about their in-store resale experience, hear exclusive research from WD Partners and see visual renderings that show how areas of resale can be executed in several types of merchandise categories.
Presentation from NRF 2023: Retail's Big Show
Cam Avent, Union Square Hospitality Group
Kelly MacPherson, Union Square Hospitality Group
Morgan Wiley, Union Square Hospitality Group
In this session, we will have an interactive discussion outlining best practices for infusing data-driven decision making into an organization’s DNA: driving bottom-line results, personalizing and elevating the guest experience, and creating a workplace that inspires and retains high performers. We will share best practices on how to put the right numbers with the right context in the right hands, and how to craft optimal employee and guest experiences by leveraging analytics.
Presentation from NRF 2023: Retail's Big Show
James Boushka, Aramark
Time. The precious resource so few restauranteurs and hospitality veterans have. From preparation and production to serving guests to paying invoices, there are no shortage of mundane tasks essential to a well-functioning restaurant. Rising labor costs, guest demand for speed, and shrinking profit margins are propelling the industry to embrace automation as a marker for impactful success. Discover the trends and challenge your operational model to create experiences where humans and automation work together.
Retail Media Networks: How the physical store will power their next phase of ...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Kristi Argyilan, Albertsons Media Collective
Aaron Dunford, Nordstrom
Andrew Lipsman, Insider Intelligence
Retail media is disrupting the digital advertising industry and creating new high-margin revenue streams for retailers. The opportunity behind this fast-growing $40 billion US market is significant, with brands eager to capitalize on retailer first-party data to reach shoppers with relevant advertising experiences. In this session with retail media leaders, we examine how retail media networks are evolving to meet consumers shopping behaviors wherever they are, whether that be in-store or online.
Presentation from NRF 2023: Retail's Big Show
Adam Braun, Illinois Attorney General's Office
David Johnston, National Retail Federation
Millie Kresevich, EssilorLuxottica
Maria Michel-Manzo, Homeland Security Investigations
Organized retail crime (ORC) is a growing threat to retailers of all sizes, is imperiling employee and customer safety, and is hurting companies’ financial performance. This session will highlight how ORC threats are evolving, how law enforcement and retailers can work together more effectively on ORC investigations, and what NRF is doing to support legislation and industry initiatives that will help to counter ORC.
Voice in retail: It speaks, it listens, it’s impacting our real world businessesNational Retail Federation
Presentation from NRF 2023: Retail's Big Show
Glenn Allison, Tractor Supply Company
Donald Buckley, Lullaboo Studios,
Treehouse Consulting, LLC
Vicki Cantrell, Vendors in Partnership LLC
Mirko Saul, Schwarz Digital GmbH & Co. KG
You may know it as smart speaker, or the voice that tells jokes to your kids. You may think it’s a marketing channel, or only available through Big Tech.
Think again. A number of leading retailers know conversational artificial intelligence – voice assistance -- as a technology that is creating operational efficiencies (from warehouse to store), aiding employee retention, and lifting brand affinity. A technology that’s not only on the roadmap, but in implementation. (And in ways you may not expect.)
Join industry leader Vicki Cantrell and top executives from retail and entertainment as she pulls back the covers on the value of voice and retail, and explores the questions you’d ask: what’s real, what’s not, and what’s next? Where and how is this better than what we’re doing now? How do we protect the privacy of our customers – and our own data? How do we get started, and with whom?
Presentation from NRF 2023: Retail's Big Show
Ira Kalish, Deloitte Touche Tohmatsu Ltd.
In 2022, the world has faced significant challenges that have continued to disrupt the retail industry. We have seen inflation, war, the pandemic, climate change, supply chain challenges, changing government policies, and even increased talk about deglobalization. In this presentation, Dr. Ira Kalish, Deloitte’s Chief Global Economist, will discuss these issues as he offers his view on continued evolution and what retailers can expect in 2023 and beyond.
Presentation from NRF 2023: Retail's Big Show
Joe Smirlies, Invafresh
Attend this session to learn first-hand how prescriptive analytics can help you solve the Fresh challenges you face as a grocery retailer. You’ll learn about the increasing importance and applicability of real-time analytics and data-driven decision-making in successful grocery retail operations. And how a single platform for your entire perimeter store will help you deliver the freshest experience possible for your customers.
Presentation from NRF 2023: Retail's Big Show
David Helms, Flybuy by Radius Networks
Bryan Myers, City Barbeque
Join us as we explore innovative technology solutions that enhance the employee and guest experience, boost off-premise sales, increase staff efficiency, and reduce food waste. Letting customers decide how they want to enjoy their meal is key, whether it be picking up in-store, curbside, or drive-thru, dining in at the restaurant, or delivering to their door. Honing in on technology that reduces friction and increases convenience is essential for long-term success and growth.
The risks of operating in silos in fresh: How to unify operations, merchandis...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Maria Latushkin GVP, Albertsons Companies
Matt Schwartz, Afresh Technologies
In Fresh, all teams must work together to drive profit and meet customer demand. Problems occur when operating in silos, but a connected software can eliminate this risk and lead to smarter decisions.
Fueling fulfillment: American Eagle Outfitters’ quiet platform levels the pla...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Jon Gold, National Retail Federation
Shekar Natarajan, Quiet Platforms (a wholly-owned subsidiary of AEO Inc.)
Shivi Shankaran, Saks OFF 5TH
Dom Strada, Fanatics
A challenging goal for any retailer, increasing speed, efficiency and sustainability while reducing cost, time and waste remains elusive for many smaller enterprises. President, Quiet Platforms (a wholly-owned subsidiary of AEO, Inc.) Shekar Natarjan, will share his insights about creating an open-source supply chain platform to help simplify retailers’ logistics and delivery networks. Join this conversation to hear perspectives from Shekar and retailer partners on managing performance at the shipment level, and ensuring the best decision is made for each parcel to be shipped, based on delivery commitment, quality of service and delivery cost.
Presentation from NRF 2023: Retail's Big Show
Leslie J Ghize, DONEGER | TOBE
Kristin Patrick, Claire's
What can retailers expect as Gen Z passes the baton to Gen A? New generations prove more difficult to define than older ones. Inconsistencies, anomalies, and contradictions abound in a worldview that must reconcile physical and digital, local and global, commercial and social. Boxing and bowing an understanding of the incoming consumer requires flexibility and creativity. Learn how to navigate this emerging young cohort from experts who are already leading the charge.
Presentation from NRF 2023: Retail's Big Show
Ira Gleser, Microsoft
Bruce Hoffmeister, Cracker Barrel Old Country Store
Colin McGuire, Chipotle Mexican Grill
Digital transformation is having an impact on the restaurant industry like never before. Your customers are driving the customer journey, and they are embracing technology to decide what they want, where they want it and when they want it, which has created significant changes in marketing, loyalty and operations as restaurant chains pivot to meet their guests where they are. What about digital transformation in the back of the house? How do you leverage technology to take friction out of the daily tasks performed by your front line workers? How do you equip your store managers with data that will help them be more efficient and effective in doing their jobs, and free them up to focus on their team members and delivering a great guest experience? In this panel discussion with members of the Microsoft Restaurant CIO Council, we will explore these topics and what restaurants might look like in the next five years.
The store of the future is less about the store and more about the business m...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Roberto Funari, Alpargatas (Havaianas & Rothy's)
Giorgio Pradi, Sunglasshut
Alberto Serrentino, Varese Retail
Physical stores will stay relevant and become more strategic for retail organizations if they are no longer managed as points of sale. Stores are the most effective tool to acquire and engage customers. They have also been transformed into logistics, service, and experience hubs. Retail organizations need to shift from a product & operations focus into truly customer-centric business models that will demand new KPIs, and new ways to measure the contribution of the stores in attracting, retaining, and engaging more customers, increasing their lifetime value.
Under the influence: Building successful brand collaborations with content cr...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Jacob Hawkins, Forever 21
Jacee Scoular, Hollister Co.
Mario Moreno Sears, Moonrise Social Club LLC
Brand and content creator collaborations can drive big results but authenticity must lie at the heart of the relationship. Finding the right partner with shared ideas, goals and expectations, but also able to meet key performance expectations is crucial. In this session we talk to Hollister and Forever 21 about their experiences of what makes a successful brand collaboration.