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Under the influence: Building successful brand collaborations with content creators

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Under the influence: Building successful brand collaborations with content creators

Presentation from NRF 2023: Retail's Big Show

Jacob Hawkins, Forever 21
Jacee Scoular, Hollister Co.
Mario Moreno Sears, Moonrise Social Club LLC

Brand and content creator collaborations can drive big results but authenticity must lie at the heart of the relationship. Finding the right partner with shared ideas, goals and expectations, but also able to meet key performance expectations is crucial. In this session we talk to Hollister and Forever 21 about their experiences of what makes a successful brand collaboration.


Presentation from NRF 2023: Retail's Big Show

Jacob Hawkins, Forever 21
Jacee Scoular, Hollister Co.
Mario Moreno Sears, Moonrise Social Club LLC

Brand and content creator collaborations can drive big results but authenticity must lie at the heart of the relationship. Finding the right partner with shared ideas, goals and expectations, but also able to meet key performance expectations is crucial. In this session we talk to Hollister and Forever 21 about their experiences of what makes a successful brand collaboration.


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Under the influence: Building successful brand collaborations with content creators

  1. 1. Under the influence: Building successful brand collaborations with content creators JACEE SCOULAR Sr. Director, Brand Strategy & Communications Hollister Co. MARIO MORENO SEARS CEO | Marketing Professional Moonrise Social Club LLC JACOB HAWKINS Chief Marketing, Digital and Omni Officer Forever 21
  2. 2. Jacob Hawkins Chief Marketing Omni & Digital Officer
  3. 3. Gen Z is expected to make up 20% of US population in 2022, accounting for 68 million tweens, teens and young adults Gen Z is more racially and ethnically diverse than previews generations One-in-four Gen Zers are Hispanics. GEN Z’ERS Gen Z on track to tbe the best-educated generation yet Gen Zers are much more likely than those in older generations to say they personally know someone who prefers to go by gender-neutral pronouns. Gen Z is reported to use social media 4+ hours per day, almost double the US adult rate OUR AUDIENCE
  4. 4. OUR APPROACH Surround our Gen Z customers with a tops-down and bottoms-up approach to social Tops down we integrate mega and macro influencers into seasonal campaigns and brand collaborations Bottoms up we work with micro and nano influencers to drive key outfitting, shopping hauls, etc.
  5. 5. Barbie X Forever 21 launched on May 19th and is F21’s most successful Barbie collection ever. The Campaign features major TikTok influencers including Livvy Dunne and Brook Monk to drive excitement around the collection and launch. The campaign included a major launch party with influencers and press hosted in LA. Livvy Dunne 6.7M TikTok 2.7M Instagram F21 X BARBIE Ashley Moore 862K Instagram Brooke Monk 27M TikTok 2.9M Instagram Brynne Rosetta 1.5M TikTok 98K Instagram INFLUENCER AND PRESS EVENT EXCLUSIVE COLLECTION FT INFLUENCERS METAVERSE COLLECTION AND EXPERIENCE ORGANIC AND PAID SOCIAL PRESS RETAIL EXPERIENCE

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