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Live Web Usability Lab April 28, 2008 Connecticut Library Association  ,[object Object],[object Object],[object Object]
Session based on Marty, Paul F. and Michael Twidale, “Usability@90mph:  Presenting and Evaluating a New, High-Speed Method for  Demonstrating User Testing in Front of an Audience.”  FirstMonday . July, 2005:  http://www.firstmonday.org/issues/issue10_7/marty/
Paul Marty: ,[object Object],Marty, Paul + Michael Twidale, “Usability@90mph”  FirstMonday , 2005
Please identify the woman  on the next slide. Session will not continue until  you have identified her.
 
Are you still waiting? It’s  Lydia Maria Child , 1802-1880. Abolitionist and supporter of the Underground Railroad. Frustrated? That’s how our users feel! We make them answer a question that makes NO SENSE to them before we let them continue
Act Like a User:  Find Information about Diabetes ,[object Object],[object Object],[object Object],[object Object]
http://www.lib.utexas.edu/
http://denverlibrary.org
http://libweb.uoregon.edu/
What *is* Usability? ,[object Object],[object Object]
Components of Usability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thinking Like a User ,[object Object],[object Object]
Consistency ,[object Object],[object Object],[object Object]
Yipes!  Why was that screen so different? It had a point:  don’t change the look-n-feel  without a good reason Users will notice and wonder.
Reading Online is Like ?? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Reading Online … Proust ,[object Object],Swann’s Way / Marcel Proust
Reading Online … Skimming Citations ERIC search: African Americans & mathematics
Jargon for Librarians ,[object Object],[object Object],[object Object],[object Object],[object Object]
That question was taken from Jared Spool’s 1999 book  Web Site Usability / a Designer’s Guide. What’s the answer?  3 Best Itineraries Did you get it?!  Confused? That’s what happens to our patrons
Library Jargon to Students ,[object Object],[object Object],We must be  very careful of  jargon !  Think of that Gary Larson  cartoon, where all the dog hears is her name, Ginger
Usability Testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Volunteer Required ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
@ iCONN  ,[object Object],[object Object],[object Object],[object Object]
Usability Test Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Live Test @ iCONN
You really had to be there. If you’re interested in usability @ 90mph, please read … Marty, Paul F. and Michael Twidale, “Usability@90mph:  Presenting and Evaluating a New, High-Speed Method for  Demonstrating User Testing in Front of an Audience.”  FirstMonday . July, 2005:  http://www.firstmonday.org/issues/issue10_7/marty/
For More Information ,[object Object],[object Object],[object Object],[object Object]
Questions?  Keep in Touch ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Live Web Usability Lab @ Connecticut Library Association

  • 1.
  • 2. Session based on Marty, Paul F. and Michael Twidale, “Usability@90mph: Presenting and Evaluating a New, High-Speed Method for Demonstrating User Testing in Front of an Audience.” FirstMonday . July, 2005: http://www.firstmonday.org/issues/issue10_7/marty/
  • 3.
  • 4. Please identify the woman on the next slide. Session will not continue until you have identified her.
  • 5.  
  • 6. Are you still waiting? It’s Lydia Maria Child , 1802-1880. Abolitionist and supporter of the Underground Railroad. Frustrated? That’s how our users feel! We make them answer a question that makes NO SENSE to them before we let them continue
  • 7.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Yipes! Why was that screen so different? It had a point: don’t change the look-n-feel without a good reason Users will notice and wonder.
  • 16.
  • 17.
  • 18. Reading Online … Skimming Citations ERIC search: African Americans & mathematics
  • 19.
  • 20. That question was taken from Jared Spool’s 1999 book Web Site Usability / a Designer’s Guide. What’s the answer? 3 Best Itineraries Did you get it?! Confused? That’s what happens to our patrons
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. Live Test @ iCONN
  • 27. You really had to be there. If you’re interested in usability @ 90mph, please read … Marty, Paul F. and Michael Twidale, “Usability@90mph: Presenting and Evaluating a New, High-Speed Method for Demonstrating User Testing in Front of an Audience.” FirstMonday . July, 2005: http://www.firstmonday.org/issues/issue10_7/marty/
  • 28.
  • 29.

Editor's Notes

  1. Start with some questions about creating / using web sites Ever had a problem using a web site? Your fault? Theirs? Important strategy to improve web sites is usability – and the focus of today’s talk… But first Who has a sense of what usability is? Anyone done any usability testing? Steve and Carol and I developed this presentation to show the value of usability testing and how important it is to good design. We based this on a paper I read and presentation I saw by Paul Marty, Assistant Professor in the College of Information @ Florida State. He assumes audience understands the value of good design, and I’ll review some design issues in the beginning of this presentation. I’ll also briefly define usability and the process of usability testing. Marty adds …