This document discusses limitations of subscription billing and recommendations for more flexible billing solutions. It suggests that subscription models are basic and inflexible. Next-generation billing solutions should integrate usage-based and elastic pricing models to offer more transparency and flexibility to customers. The document recommends fully-functional and adaptable billing solutions that can support any combination of monetization methods and allow companies to rapidly change their services and business models in response to market demands.

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Limitations of Subscription Billing
September 2013
Research Report from Saugatuck

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Business 101
If you can’t bill for it…
…you can’t monetize it!

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How do you see your customers?

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How do THEY want to be seen?

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How flexible is your billing system?
Usage All you can eat Custom packages

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What can your cloud billing platform do?

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All Service Providers need to offer…
Transparency
Flexibility

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Subscriptions are basic
Rudimentary model

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Next…

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Integrate or move to…
Usage-based Elastic pricing Relationships

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Billing solution recommendations
Fully-Functional
Adaptable
Support any combination
of monetization methods:
* Elapsed-time rates * Tiered rates
* Bracketed rates * Metered-usage rates
* Day-of-week rates * Time-of-day rates

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From the expert

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Move at the pace of business!
“MetraTech is the only billing provider that makes it easy for
customers to model services and introduce new services or
business models, and then change them rapidly in response to
market demands or customer behavior.”
-Esmeralda Swartz, CMO, MetraTech

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What can your billing solution support?
Service Personalization
Cookie-Cutter Subscription
and / or

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Want to find out more?
Download full report: http://hub.am/1c8zddp
Visit our website: www.metratech.com