Liberty Global is an international cable company that provides television, broadband internet, and telephone services through its networks across Europe and Latin America. It connects over 20 million customers through its networks in 13 countries. Liberty Global focuses on building and upgrading its hybrid fiber-coaxial networks to deliver innovative digital services like high-speed broadband, IPTV, video-on-demand, and mobile services. It invests in research and development to continually improve its networks and rollout new technologies to enhance the customer experience.

1. Connect
Discover
Be Free
Endless horizons

2. 1 Foreword
2 Liberty Global at a glance
4 Our role in the new multimedia world
10 Infrastructure & technology
14 The world of Liberty Global
16 Content & investments
18 Public policy
22 Corporate responsibility
24 Working at Liberty Global

3. At Liberty Global, we believe that everyone should be able to
explore the amazing but often complex digital world in a safe and
responsible way. That’s why building digital confidence is at the
heart of our corporate responsibility initiatives. We’re convinced
that making the most of the opportunities and benefits that our
products and services create is good for our business and good
for society.
Country operations Other operations
Austria Hungary Romania Chellomedia
Belgium Ireland Slovakia UPC DTH
Chile Netherlands Switzerland UPC Business
Czech Republic Poland Liberty Global Ventures
Germany Puerto Rico
Our main brands
liberty global 3

4. Foreword
We work in one of the most dynamic industries in We’ve grown organically and through mergers &
the world. Digital technology has fundamentally acquisitions while maintaining a sound capital
changed the way people around the globe structure. We remain committed to driving
communicate, receive information and access technological change in our industry – to the benefit
entertainment. of customers and shareholders alike.
At Liberty Global, we connect people to the Over the past two decades, we’ve been at the
digital world – a world of convenience and forefront of technological innovation. Both in
infinite choice. Our market-leading broadband, high-speed broadband and in interactive digital
voice, and video services put millions of television, our mission has remained the same:
customers in control, enabling them to discover to find innovative ways to improve our customers’
the full potential of this exciting new world. lives. For example, this year we launch Horizon: our
We are constantly striving to improve their lives revolutionary media, and entertainment platform,
through meaningful innovation and enhanced which will transform the way you watch TV and
entertainment experiences. As we say in our enjoy multimedia content on a range of devices
vision statement, we offer our customers the in the home. With Horizon, we’re quite literally
opportunity to ‘Connect’, to ‘Discover’ and reinventing television.
‘Be Free’ – to experience and enjoy the digital
world on their own terms, and at their own pace. We are truly excited about the future of our
company, as we continue to offer our customers
the Endless Horizons of a digital world.
Michael T. Fries
President and Chief Executive Officer
liberty global 1

5. Liberty Global television services provider and Liberty Global Ventures –
at a glance
our investment fund.
Our headquarters are located in Denver, Colorado, Amsterdam
and London.
Liberty Global shares are traded on the NASDAQ Global Select
Leading cable company Market under the symbols “LBTYA”, “LBTYB”, and “LBTYK”.
Liberty Global is the leading international cable company and Liberty Global is a Fortune 500 and Forbes Global 2000
one of the fastest-growing cable companies in the world. company, and we are listed on the FTSE4GOOD Index, as well
We have operations in 13 countries, with a strong focus on as on the NASDAQ Composite and Industrial indices.
Europe. We connect people to the digital world and enable
them to experience its amazing potential. Our market-lead- Our strategy
ing television, broadband internet, and telephony services Our business strategy is based on creating superior organic
are delivered through next-generation networks and innova- growth, pursuing beneficial mergers and acquisitions, and
tive technology platforms that connect 20 million customers a commitment to equity returns through a combination of
who subscribe to 34 million services. We employ 21,000 appropriate leverage and consistent equity repurchases. We are
people. internationally focused and well-positioned to capitalize on the
growing demand for our services in our key markets.
Our products and services
• nnovative digital TV services including Video on Demand,
I Our vision
H
­ igh Definition TV, and Digital Video Recorders. We anticipate a world in which consumers are able to “Connect,
• ext-generation broadband internet services with
N Discover, and Be Free”. Our broadband internet, voice, and video
d
­ ownstream speeds of up to 150 Mbps. services, as well as our innovative products empower millions of
• eature-rich VoIP telephony services that include unlimited
F people to discover and experience the endless possibilities
usage and complimentary voice services. of the digital world. We’re constantly striving to enhance and
s
­ implify people’s lives via meaningful innovation. Through
Our consumer brands include UPC, Unitymedia, Kabel BW, s
­ ignificant investment in our networks and the further develop-
Telenet, VTR and Liberty. Our operations also include ment of our advanced services, we intend to bring a rich enter-
C
­ hellomedia – our content division, UPC Business – tainment experience to even more customers.
our ­ ommercial services division, UPC DTH – our satellite
c
2 liberty global

6. Our role this market still needs further consolidation to compete
in the new
effectively.
Innovative digital services
Consumers can see the potential of new digital services,
multimedia world
yet they will only really be convinced if they have tried them
out and experienced the benefits first-hand. This is why we
offer our customers new products and services as rapidly
as possible. We were among the first in Europe to introduce
cable-based broadband internet. Other innovations soon
followed including large-scale digital telephony (VoIP) and
International scale ultra-high speed broadband internet services with speeds
At Liberty Global our networks span many countries. ­­­ up to 150 Mbps. We call this “Fiber Power.” We’re investing
The benefits of scale allow us to compete with traditional in the migration to digital television, including Digital Video
telecom providers, which often operate at the national Recording (DVR), Video on Demand (VoD), HDTV, and 3D TV
level and wield considerable market power. By contrast, throughout our footprint. And we are also launching Horizon,
our cable networks are regional – mainly in large cities. our revolutionary media, and entertainment platform, which
It‘s this ­ dvantage that enables us to apply proven best
a
practices from one region to others. Our size makes us a
strong partner for the best media technology companies Our innovative products provide
in the world. We work closely with them to build a range of
advanced products and services. consumers with information
In recent decades we’ve been an important market and entertainment on multiple
c
­ onsolidator, especially in Europe. Scale also allows us
to create sustainable businesses in a world increasingly
devices, whenever they want.
dominated by large international media players. The world is
changing rapidly, with disruptive technologies and demanding
consumers forcing providers to innovate at breakneck speed.
With for example 7.000 cable operators in Europe today,
4 liberty global

7. liberty global 5

8. 6 liberty global

9. will transform the way our customers watch TV and enjoy simple intuitive interface, consumers will be able to share
multimedia content on a range of devices in the home. and view content on multiple screens and devices wirelessly
In the years ahead we will continue to improve our digital anywhere in the home.
services and introduce new ones.
Horizon puts a smart server at the heart of the digital home.
Triple play This multimedia gateway sets up a wireless network that
At Liberty Global, triple play stands for more than digital connects the TV to devices such as computers, tablets and
t
­ elevision, internet, and telephony in a single subscription smartphones. The TV interface uses 3D graphics and images
from a single provider. Of course, the ease of receiving a that bring content to life and make navigating simple, fast,
single bill and installing the system in one go is important. and seamless. It also integrates access to personal media
However, today’s consumers – and certainly future content such as photos, music and movies stored in the
g
­ enerations – also want ease of use, simplicity, and comfort. home or in the cloud, enabling a rich media experience on
devices both in and outside the home.
A new horizon
Product innovation is a core focus to strengthen our Horizon does for TV what apps have done for smartphones
l
­eadership position in digital video products and services. and tablets. It’s an open, scalable, future-oriented platform.
Our next-generation Horizon video platform will be launched We’re working with content providers such as YouTube,
in the Netherlands and Switzerland in 2012, with other Facebook and Twitter to develop applications for our App
markets soon to follow. Horizon is an elegant media and Store, where subscribers will be offered a full range of web-
entertainment platform for the home, which seamlessly based apps and widgets that will be seamlessly integrated
integrates cable, web-based and personal content. Using a via the TV user interface.
We developed Horizon with world-class technology partners,
Horizon puts a smart server at including Samsung, NDS and Intel®.
the heart of the digital home. Mobile
In an increasing number of markets, we offer mobile
s
­ ervices. In Germany, the Netherlands, Belgium, Poland
and Hungary, this is done through a mobile virtual network
operator (MVNO) agreement with mobile network operators.
liberty global 7

10. In Chile, our VTR operation is building its own mobile kilometers of fiber, advanced data and IP network platforms,
network. Mobile services typically include telephony, SMS, and a VoIP switching system.
and internet, and customers can combine these with one
or more of our other services. Bundled services are referred Customer care
to as double-play for two services, triple-play for three Excellent customer care is key to our success, which is why
services and quadruple-play for four services. we put so much emphasis on service innovation. We believe
that by selling and marketing our services in a fair and trans-
Business solutions parent way, and by making sure our customer care service is
Besides consumer products and services, we also offer a high quality, we can retain and grow our customer base. We
range of voice, broadband internet and data services to were one of the first companies to introduce web-care teams,
business customers in most of our service areas. Our B2B which monitor social media, including web forums, blogs, and
services are designed with a wide variety of options to Twitter for questions and possible complaints. These teams
meet the specific demands of the business customer. Our are proactive and interactively responding to the growing
b
­ usiness customers range from SoHo (Small Office Home number of consumers searching online for information. This
Office) to medium and large enterprises. The SoHo segment, service is personal and fast, often exceeding consumers'
a key growth area, offers core broadband, voice and video expectations.
services, combined with value added (cloud) services and
dedicated business class support.
Our advanced digital media
For medium to large enterprises, we offer network solu-
tions that meet their individual voice, data, and connectiv- facility specializes in multi-lingual
ity needs. We are strongly represented in the government,
public, and healthcare sectors, for example serving many
and multi-platform broadcasting
hospitals.
in standard and high definition.
In addition to providing B2B services over our networks, we
also have agreements to offer a complete range of access,
voice, and internet services to carriers, Internet Service
Providers and mobile operators in Europe. We provide these
services over our own networks, based on thousands of
8 liberty global

11. liberty global 9

12. Infrastructure industry standards. We prefer to work in an open environment
technology
as it makes our solutions more future-proof.
Working with first-class technology partners such as Cisco,
Samsung, Ericsson, Intel, NDS, Nagravision, Pace, Accenture
and Oracle requires considerable technological expertise,
because these suppliers’ new technologies are often not
The Digital Home directly suitable for a mass market. We have our own labs at
Consumers use digital services (television, internet, and our Amsterdam headquarters, where new technologies are
telephony) more and more in a ‘triple-play bundle’ that is tested. After rigorous testing, these new technologies are
often provided by a single cable or telecom company. In the integrated into existing networks by our operating companies.
future, competition will intensify. Infrastructure providers
are investing heavily in the quality of their networks, with Increasing the intelligence of networks
important consequences for the economy and for society. In the past decade, the intelligence and capacity of our
At Liberty Global, we’ve invested billions of euros to ensure cable networks have increased dramatically. We believe, in
that our networks and support systems are future-proof. The all of our markets, these truly next-generation networks are
Digital Home requires a reliable two-way infrastructure that secure and future-proof. The vast majority of our networks
has high capacity for broadband services. Most of our hybrid are composed of glass fiber and, in most cases, fiber is less
fiber-coax networks are superior to existing DSL, terrestrial than 100 meters from the customer’s premises. Only the last
or satellite infrastructures, particularly with regards to high part that connects the home to the network is coaxial cable
-speed broadband. (coax). We call these networks ‘hybrid fiber/coax’. As most
of our networks consists of fiber, there's no need to replace
Technological excellence the last length of coax with glass fiber to further increase the
At Liberty Global we develop a lot of our own technology. capacity.
The speed at which new products can be launched is
crucial, and our strength lies in bringing together the right
technology ­ anufacturers and jointly developing, integrating
m We deliver products and services
and testing new applications and devices. We develop new
p
­ roducts and applications with multiple suppliers using via innovative networks that
we’ve built up over the years.
10 liberty global

13. The capacity of our cable networks
has increased dramatically.
Most of our networks are composed
of glass fiber.
liberty global 11

14. 12 liberty global

15. Since 2008, DOCSIS 3.0 next-generation broadband technology make the networks more user-friendly and gear them more
has been introduced by cable operators across the world and to the needs of customers. For example, users can install
successfully tested at internet speeds of over 1 Gbps, more new services without calling in a technician and the network
than 50 times faster than the top broadband speeds over is suitable for two-way-services, such as Video on Demand
ADSL. Our networks are fast and extremely reliable. In the (VoD).
event of a failure in one part of the network, there are several
options for rerouting signals. Technology development and labs
The design and architecture of the network are developed
The networks of our country operations are connected centrally. Activities in our labs vary from high-level design,
to our ‘Aorta’ backbone, a Tier 1 Carrier that is one of the which focuses on the longevity, consistency and capacity
top-class telecom networks in the world. Over 90% of our of the network as a whole, to the low-level design needed
networks are fully equipped for two-way traffic and suitable to create cable connections. We also translate new product
for carrying television, data and telephony simultaneously concepts, which we develop in cooperation with leading
using a variety of transport protocols. Software is added to technology suppliers, into technical requirements and then
test them using open industry standards.
We monitor our networks, Network monitoring center
We monitor our networks, 24 hours a day, 7 days a week, for
24 hours a day, 7 days a week example like in our European central Network Monitoring
– keeping the network future- Center in Amsterdam. Keeping the network future-proof is
a priority. This ensures that capacity is sufficient for future
proof is a priority. requirements and that new services can be rolled out quickly
and smoothly. We centrally implement new software and
technology and coordinate the integration of newly-acquired
cable networks into our networks.
liberty global 13

16. The world of Liberty Global
Denver Headquarters Liberty Global
33.6 million
18.3 million
8.7 million
6.8 million
21,000
No.2 cable operator (world)
Liberty Cablevision
353,500 UPC Ireland
79,800
89,200 865,200
52,900 456,000
450 283,400
No.1 multi-channel operator 205,800
800
No.1 cable operator
VTR
2,790,300
923,100
805,100
674,500
3,450
No.1 multi-channel operator
homes passed
video subscribers
broadband internet subscribers
telephony subscribers
employees (FTEs)
14 liberty global As of June 30, 2012

17. Unitymedia Kabel BW UPC Czech Republic
12,551,900 1,338,300
6,739,600 583,800
UPC Netherlands 2,016,900 443,100
2,816,300 2,045,200 198,500
1,781,300 2,550 800
1,003,800 No.2 cable operator No.1 cable operator UPC Poland
901,600 2,636,700
1,700 1,327,600
No.2 cable operator 809,600
417,400
1,700
No.1 cable operator
London Headquarters
Amsterdam Headquarters UPC Slovakia
485,700
255,500
95,600
54,900
250
No.1 cable operator
Telenet
2,856,300
2,152,200
1,339,200
920,200
2,300
No.1 cable operator
upc cablecom UPC Austria UPC Hungary UPC Romania
2,111,800 1,249,500 1,514,300 2,076,600
1,501,800 506,800 862,600 1,142,000
575,200 475,000 468,800 306,400
385,900 369,200 359,500 206,600
1,550 950 850 1,650
No.1 cable operator No.1 cable operator No.1 cable operator No.2 cable operator
liberty global 15

18. Content As of August 1, 2012, Chellomedia reaches 382 million
investments
households worldwide. The channels are produced, pro-
grammed and scheduled for local audiences, languages and
markets. Many are enhanced with additional features such
as HD, on-demand services, internet, and access via mobile
devices.
While most of our business is cable-related, we also have Chellomedia’s main offices are in London, Amsterdam,
a content division that offers the widest range of local, Budapest, Madrid, and Buenos Aires, and there are regional
national and international channels. Furthermore, we have offices plus a network of international agents in Europe,
an investment fund that invests in promising companies. China, and South East Asia. It runs its businesses through
the following operating companies and units: Chello On
Chellomedia Demand, Chello Zone, Chello Benelux, Chello DMC, Chello
This is our international content division. It’s a leading Multicanal, Chello Central Europe, and Chello Latin America.
international producer and distributor of TV channels and
advanced digital services, such as ad sales and broadcast Liberty Global Ventures
solutions to a portfolio of international channel operators. This is our global investment fund, which is dedicated to
Chellomedia’s portfolio includes 66 channels, 50 of which making minority investments in high-growth companies
are 100% owned and 16 are joint ventures and programming with a focus on content, emerging market distribution,
partnerships with leading media companies such as AE and and ­ echnology. Liberty Global Ventures actively leverages ­
t
CBS, as well as the leading platform businesses Polsat and operating resources from the Liberty Global group of
Zon Multimedia. c
­ ompanies through all aspects of the investment life cycle.
The fund is managed by a dedicated team of professionals
Chellomedia offers something for the whole family, from located in Denver, London and Amsterdam.
children to sports fans and movie enthusiasts. It also
provides a full range of TV services through its business-
to-business operations, At Media and Chello DMC (Digital Our channels are produced,
Media Centre), including channel management, production,
c
­ reative, sales and marketing, uplink, and playout. These programmed and scheduled
s
­ ervices for international channel brands are managed
and distributed in 27 languages through 116 feeds and for local audiences, languages
­multiplexes.
and markets.
16 liberty global

19. liberty global 17

20. Public policy As a pan-European operator, we contribute actively
to achieving the political growth, liberalization and
harmonization objectives of the EU communication
The importance of dialog markets and firmly believe in the positive effects of
Governments and European (EU) institutions closely follow creating an internal digital market in Europe. Cable is
the fast-moving developments in the communications and delivering on ambitious broadband targets set by the
broadcasting industry and may affect this sector through European Commission’s Digital Agenda for Europe and we
a range of regulations and policy initiatives. In order to are demonstrating the benefits of market consolidation
ensure that political and regulatory decisions are taken on and infrastructure competition, which deliver the next-
an informed basis and with due account for the ­ndustry’s
i generation broadband infrastructures Europe needs and the
i
­nterests, we talk to policy-makers at the EU level and innovative services that European consumers want.
­nationally.
We are also an active member of Cable Europe, the Brussels-
Partner to governments and EU institutions based trade association which represents the interests of
We have long-term relationships with national governments the entire European cable sector and various other high
and with the European institutions. In order to fully understand profile trade associations and organizations such as the
the environment in which we are investing and to explain the American Chamber of Commerce and the European Internet
benefits we bring to consumers, national- and local economies, F
­ oundation. In addition to our representation to the EU,
we engage with regulators and government officials in an in almost every country in which we operate we have staff
on-going, constructive dialog. who are dedicated to public policy and government affairs –
people who are firmly rooted in local communities.
Dedicated EU and national presence
We aim to be a credible partner in public policy discussions
with national governments, the European Commission, and We have long-term relationships
Members of the European Parliament. Since 1999, we have
a permanent representative office close to the European with national governments and
institutions in Brussels. In 2012, we have also opened a
representative office in Berlin, as Germany has become one key European institutions.
of our most important markets.
18 liberty global

21. liberty global 19

22. 20 liberty global

23. Liberty Global Public Policy Series
In 2006, we initiated a thought leadership program designed Bringing growth to the European economy
to actively contribute to policy and regulatory debates at the With cable introducing ultra-high-speed broadband
EU and national levels by commissioning objective research internet over next-generation fiber networks, a new
projects. These ‘Liberty Global Policy Series’ studies, which boost to the digital economy can be expected. In order
are published on a regular basis, are typically based on to deliver the sustainable economic and social benefits
in-depth analysis of ­ndustry and consumer trends and
i ­ of broadband, the European Commission – with its
developments in our sector, ­ ighlighting various future
h 2010 ‘Digital Agenda’ – aims to achieve broadband
scenarios involving policy and regulation. The series has access for all European households by 2013. By 2020,
so far included studies on Digital TV Migration Strategies, all European households should have access to much
Triple Play competition for the Digital Home, Infrastructure higher internet speeds (download rates of 30 Mbps) and
Competition between Next-­ eneration Networks in Europe,
G 50% or more should have access to internet connections
Transformation of the European Video Content Market, above 100 Mbps. Cable companies will be able to meet
Digital Confidence, ­ ext-Generation Competition in
N these goals for 2013 – and for 2020 and beyond – well
Telecommunications, The New Rules of Openness, and the ahead of time. Infrastructure competition is delivering
latest study: The Value of Our Digital Identity. significant tangible benefits to consumers such as ever-
increasing broadband speeds at affordable prices.
New television channels and
innovative interactive applications
are being launched through
competing digital TV platforms
that include cable, IPTV, terrestrial,
and satellite.
liberty global 21

24. Corporate Building trust with our customers
responsibility
We know from our customers that we win their trust by
protecting their privacy and keeping their personal information
safe. We go beyond compliance in this respect, building
safeguards into the design of our products and working
alongside governments to call for protective legislation.
We will not compromise on the privacy and security of our
One company, one responsibility customers.
At Liberty Global, we believe that corporate responsibility
(CR) is good for our business and good for society. We enable Managing our environmental impact
people to connect, discover, and be free in an ever-changing When it comes to building a sustainable future, the main ­
digital world. These activities generate a responsibility to environmental priorities we’ve identified are managing­
understand the impacts, both positive and negative, that our e
­ lectronic waste and reducing our carbon footprint. ­
products have on the communities in which we operate, and For instance, we’re working on eliminating “e-waste” by
to act accordingly. r
­ efurbishing customer set-top boxes and modems, and
donating office equipment to community groups. And we’re
Our CR strategy has been grouped into four areas – promoting optimizing the performance of our networks and buildings
a digital society, building trust with our customers, managing so we can drive down our energy consumption and achieve
our environmental impact, and being a responsible business. efficiency savings.
Our CR framework, that results from transparent engagement
with our stake­ olders, integrates this strategy into our
h Being a responsible business
operations through a range of programs. At Liberty Global, corporate responsibility means being
honest, open and collaborative. It’s about being committed
Promoting a digital society to our people – creating a culture of innovation by devel-
We believe that digital access should be available to everyone.
­ oping, supporting and listening to our employees. It’s also
That’s why we’re removing barriers and thus enabling more about building partnerships across our global supply chain
and more people to participate in the digital society. From to address labor, health and safety challenges, as well as
e-safety toolkits for children to free computer courses for tackling environmental issues. Of course we can’t do this on
senior citizens, we’re making digital literacy our responsibility. our own. Being a responsible business involves joining forces
with governments and civil society to create safe, enriching
We also invest in communities directly via employees’ digital societies far into the future.
d
­ onations and volunteering, as well as via corporate
c
­ ontributions to charitable organizations.
22 liberty global

25. liberty global 23

26. Working at Looking for talent
Liberty Global
Often it’s our creative imagination that defines the limits of
new developments. That’s why we’re always on the lookout
for talented people, for example in sales and marketing,
customer care, product development, multimedia services,
technology, programming, and finance.
The place to be
We operate in a complex, competitive market. Our response Over 50 different nationalities
to the challenges of this market is to ensure that we employ
the best talent in our industry. Liberty Global is the place to make up a truly diverse
be for those who are eager to work with the latest technolo-
gies, combined with a strong focus on customers. international workforce.
Committed to our people
Our company is all about our people. Their development,
motivation, health, and wellbeing are critical to our business.
We aim to create dynamic, talented workplaces that reflect
our diverse customers – a culture of innovation in which
around 21,000 employees grow and feel supported.
Truly international
Over 50 different nationalities make up a truly diverse inter-
national workforce at our headquarters in Denver, London,
and Amsterdam, where we work closely together with our
country operations. The innovative nature of our company
creates numerous opportunities for people with the right
skills and experience.
24 liberty global

27. liberty global 25

28. 26 liberty global

29. Developing our employees Employment (FTEs)
We provide our employees with the skills, opportunities, Liberty Global Headquarters 1,100
and encouragement they need to help them reach their (Denver, London, Amsterdam)
full potential through development programs, ranging Cable operations Europe 14,700
from leadership development to training for graduates. We Cable operations the Americas 3,900
provide mentoring, coaching, and competency modeling. Other (incl. Chellomedia) 1,300
Total 21,000
We see leadership development as a top priority. We need
leaders who enable growth, are comfortable with innovation,
and able to embrace the opportunities and challenges of
this amazing industry. Our Fast Forward program, which
prepares key employees for challenging roles in the future,
is designed to identify such leaders. This program focuses
on skill development, and deepens these individuals’
understanding of the different elements that make up
our diverse company, while strengthening their industry
knowledge.
We create numerous
development opportunities
to help us attract and
retain a diverse group of
talented people.
liberty global 27

30. Liberty Global
Denver office Austria Hungary Puerto Rico VTR Chile
12300 Liberty Boulevard UPC Austria UPC Magyarorszag Liberty Cablevision Reyes Lavalle 3340, Piso 9
Englewood, Colorado, 80112 Wolfganggasse 58-60 30-36 Kinizsi str. Luquillo Industrial Park Los Condes
USA 1120 Wien Budapest H-1092 Road 992, km 0.2, Santiago 5623101
T +1 303 220 6600 Austria Hungary PO Box 719 Luquillo Chile
F +1 303 220 6601 T +43 1 960 68 0000 T +36 1 456 2600 Puerto Rico 007730719 T +56 2 310 1107
F +43 1 960 68 2070 F +36 1 216 0058 USA www.vtr.cl
London office
www.upc.at www.upc.hu T + 1 787 657 3050 ext. 3000
Michelin House UPC DTH
www.libertypr.com
81 Fulham Road Belgium Ireland 2, Rue Peternelchen
London SW3 6RD Telenet NV UPC Ireland Romania L-2370 Howald
United Kingdom Liersesteenweg 4 Building P2 UPC Romania Luxembourg
T +44 207 838 2000 2800 Mechelen Clontarf, Dublin 3 62 D, Nordului St. District 1 T +352 26 84 7021
F +44 207 838 2110 Belgium Ireland 014104 Bucharest www.upcdirect.com
T +32 15 333 000 T +353 1 245 8419 Romania
Amsterdam office UPC Business
F +32 15 333 999 F +353 1 245 8242 T +40 31 101 8100
Boeing Avenue 53 Boeing Avenue 53
www.telenet.be www.upc.ie F +40 31 101 8101
1119 PE Schiphol-Rijk 1119 PE Schiphol-Rijk
www.upc.ro
The Netherlands Czech Republic The Netherlands The Netherlands
T +31 20 778 9400 UPC Ceská Republika UPC Nederland Slovak Republic T +31 20 778 8555
F +31 20 778 8419 Závišova 5 Kabelweg 51 UPC Broadband Slovakia www.upcbusiness.com
140 00 Praha 4 1014 BA Amsterdam Sevcenkova 35
EU Representation Chellomedia
Czech Republic The Netherlands Bratislava
Avenue des Arts 41 Michelin House
T +420 2 6110 7111 T +31 20 775 5731 Slovak Republic
1040 Brussels 81 Fulham Road
F +420 2 6110 7100 F +31 20 775 6724 T +421 2 5942 2704
Belgium London SW3 6RD
www.upc.cz www.upc.nl F +421 2 5942 2200
T +32 2 739 1433 United Kingdom
www.upc.sk
Germany Poland T +44 207 838 2000
Berlin Representation Unitymedia Kabel BW UPC Polska Switzerland F +44 207 838 2110
Leipzigerplatz 1 Aachener Straße 746-750 al. Jana Pawla II 27 upc cablecom www.chellomedia.com
101117 Berlin 50933 Cologne 00-867 Warszawa Zollstrasse 42
Germany Germany Poland CH-8021 Zürich
T +49 221 3779 2201 T +48 22 241 6900 Switzerland
E communications@lgi.com www.unitymedia.de F +48 22 241 6901 T +41 44 277 9999
W www.lgi.com www.kabelbw.de www.upc.pl F +41 44 277 9588
www.upc-cablecom.ch
28 liberty global

31. We’ve come a long way…
Just 10 years ago, who could have imagined the rich ­
variety of information we would have at our fingertips as
we move into the second decade of the 21st century? ­
D
­ igital technology has become an integral part of our daily
lives. All over the world TV, telephone, and internet are
connecting people and ideas. The boundaries between
media are fading fast, and consumer choice is redefining the
way we access information and communicate. Nowadays,
consumers decide what they want, when, and where. Our
vision at Liberty Global is to provide the tools which enable
everyone to access this amazing digital world. That's why
we say: Connect. Discover. Be Free.
This brochure is qualified in its entirety by our that are not historical fact. These forward-
public filings, available on our website or through looking statements may involve certain risks
the U.S. Securities and Exchange Commission. and uncertainties that could cause actual results
You are encouraged to read these materials for to differ materially from those expressed or
further information. implied by these statements. These risks and
uncertainties include the continued use by
© 2012, Liberty Global subscribers and potential subscribers of the
All rights reserved. Reproduction or publication Company’s services, continued growth in services
in whole or in part is prohibited without approval for digital television, changes in technology,
of Liberty Global. While every reasonable care is regulation and competition, our ability to achieve
taken in compiling this publication, Liberty Global, expected operational efficiencies and economies
the author(s), editor(s) or publisher(s) do not of scale, our ability to generate expected revenue
accept any liability whatsoever for possible errors and operating cash flow and achieve assumed
or omissions or the consequences thereof. margins, as well as other factors detailed from
time to time in the Company’s filings with the U.S.
Forward-Looking Statements Securities and Exchange Commission including
This document may contain forward-looking our most recently filed Form 10-K. These forward-
statements within the meaning of the Private looking statements speak only as of the date of
Securities Litigation Reform Act of 1995, this brochure. The Company expressly disclaims
including our insights and expectations regarding any obligation or undertaking to disseminate any
competition in our markets, the impact of our updates or revisions to any guidance and other
MA activity on our operations and financial forward-looking statement contained herein to
performance, our expectations with respect reflect any change in the Company’s expectations
to the timing and impact of our introduction with regards thereto or any change in events,
of advanced products and services such as conditions or circumstances on which any such
Horizon and other information and statements statement is based.
Information presented as of June 30, 2012
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