A package specially designed for Singapore SME to help them : - MANAGE their Customer/Member Database - INFORM their Customer/Member of upcoming promotions - ENGAGE their Customer/Member by sending special birthday greetings SMS, hosting SMS surveys/contests, claiming SMS eVouchers, etc - HANDLE their business operations by managing Accounts and printing invoices - ENHANCE their social media presence Package is claimable using PIC and/or ICV What is PIC (Productivity & Innovative Credits) ? - A government scheme that gives Singapore's SME significant tax reductions and payouts for their investments in research & development (R&D), innovation, automation and training. - 60% Cash Payouts or 400% Tax reductions - PIC Bonus: Dollar-to-Dollar matching cash bonus, up to $15,000 for 3 YAs (Year of Assessments) - Criteria: (i) Active business operations in Singapore (ii) At least 3 local employees (Singapore citizens or Singapore PR with CPF contributions) excluding sole-proprietors, partners under contract for service and shareholders who are directors of the company. A business is considered to have met the 3-local-employee condition if it contributes CPF on the payroll of at least 3 local employees What is ICV (Innovation & Capability Voucher) ? - S$5000 Voucher claimable for Technical Solutions and other 7 areas - Criteria: (i) Registered and operating in Singapore (ii) Minimum 30% local shareholding (iii) Have group annual turnover of not more than $100 million OR group employment size not more than 200 employees

1. SME Technical Solution
Package
Prepared by Lexel Technologies Pte Ltd

2. Package Overview
 A package specially designed for Singapore SME to
improve their productivity by :
 MANAGE their Customer/Member Database
 INFORM their Customer/Member of upcoming promotions
 ENGAGE their Customer/Member by sending special
birthday greetings SMS, hosting SMS surveys/contests,
claiming SMS eVouchers, etc
 HANDLE their business operations by managing Accounts
and printing invoices
 ENHANCE their branding with better customer relationship
management
 Package is claimable using PIC and/or ICV

3. What is PIC?
 PIC (Productivity & Innovative Credits)
 A government scheme that gives Singapore's SME significant
tax reductions and payouts for their investments in research &
development (R&D), innovation, automation and training.
 60% Cash Payouts or 400% Tax reductions
 PIC Bonus: Dollar-to-Dollar matching cash bonus, up to $15,000
for 3 YAs (Year of Assessments)
 Criteria:
 Active business operations in Singapore
 At least 3 local employees (Singapore citizens or Singapore PR with
CPF contributions) excluding sole-proprietors, partners under
contract for service and shareholders who are directors of the
company. A business is considered to have met the 3-local-
employee condition if it contributes CPF on the payroll of at least 3
local employees

4. What is ICV?
 ICV (Innovation & Capability Voucher)
 S$5000 Voucher claimable for Technical Solutions and other 7
areas
 Criteria:
 Registered and operating in Singapore
 Minimum 30% local shareholding
 Have group annual turnover of not more than $100 million OR group
employment size not more than 200 employees

5. SME Technical Solution Package (Only S$5,000)
PIC and ICV Claimable! (Totally FREE if claiming under ICV)
MoCo Professional / Dental Edition
4-in-1 Customer Relationship Management (CRM), Accounts
Management, SMS Marketing and Reminder System
Hassle-Free! Our Chartered Accountant will handle your PIC
and/or ICV claims for you.
Email us at dennis@lexeltech.com or call us at 6241 3575.
Complimentary Goodies:
• 2500 Free SMS over our Internet Gateway
• Membership Form Template
Comes Fully Integrated with the hardwares:
• Dell Laptop preloaded with Windows 8.1, MoCo Professional / Dental edition
and Microsoft Office Home & Student edition
• Canon Laser Multi-Function Printer
• USB GSM modem and prepaid SIM card

6. MoCo Professional Features Summary
 Customer/Membership Management System
 Accounts Management and invoice printing with
customizable letterhead
 Send Automated & Personalised Birthday / Festive SMS
to clients
 Inform clients/members of your latest promotion via SMS
 Allow clients/members to claim SMS eVouchers
 Conduct private FREE SMS Surveys to find out
customers’ preference
 Send SMS Appointment Reminders to your clients

7. MoCo Dental Features Summary
 Clinic Management System (CMS)
 Patient Registration and Label Printing
 6-monthly Patient Callback via SMS
 SMS Appointment Reminder System
 Accounts System and Invoice Printing
 Medical / X-Ray record management
 MC / Time Chit Printing
 Medical Labels Printing
 Information Dissemination via SMS

8. Why use SMS / MoCo ?
EFFECTIVE :
 SMS Message is 100% guaranteed to reach your customers
 In comparison, Facebook page reaches less than 16% of its
fans. Marketing Emails mostly ended up in Spam folder.
EFFICIENT :
 Reach your customers instantaneously
CHEAP :
 Only $0.04 per customer. Sending a promotion SMS to 1000
customers cost only S$40, and it is 100% reach.

9. Why use MoCo™?
 4-in-1 Solution: Customer Relationship
Management, Accounts Management, SMS
Marketing & SMS Reminders in one solution
 Cheapest rate in SG: About $0.04 per SMS
 Proven solution.
 Successfully deployed in various sectors like dental /
specialist clinics, education institutes, spa, bridal studio,
churches/temples, retailers, restaurants, insurance,
property, etc

10. How does DNC (Do-Not-Call) affects ME?
No need to check DNC if :
 You have ongoing commercial or member relationship
with the recipient
 You have the recipients’ clear and unambiguous
consent in written or other accessible form for sending
the marketing message to him/her
 You are sending reminder messages
 You are doing market survey
 You are promoting religious or charitable causes
 You are sending messages to businesses
 MoCo is equipped to import / export the exact
file format required by DNC Registry checking

11. Suitable Industries
Small Businesses
Dental / Specialist clinics
Private / Public schools
Religious or Charitable organizations
Associations, Alumnus or Societies
Event or Survey Companies

12. Useful Links
 PIC Scheme Information
 http://www.lexeltech.com/singapore_pic_scheme.html
 SMS Marketing Guide
 http://www.lexeltech.com/sms_marketing.html
 SME IT Package Page
 http://www.lexeltech.com/sme_package.html
 Case Studies of MoCo in different sectors
 http://lexeltech.com/blog/category/case-study/

13. Some of our clients

14. Contact us now for a Free Consultation
and Demo!
Lexel Technologies Pte Ltd
 Email: info@lexeltech.com
 Web: www.lexeltech.com
 Tel: +65 6241 3575
 H/P: +65 9118 1254