The document discusses enhancing project performance by leveraging behavioral assets and cultural differences. It emphasizes understanding how behaviors and attitudes influence team dynamics and stakeholder engagement through metaphorical tools. Key strategies include aligning project roles to team member behaviors and creating an organizational culture that promotes effective collaboration.

1. Boost Project Performance by Leveraging Behavioral Assets Arthur Shelley Founder, Intelligent Answers Author, The Organizational Zoo, Being a Successful Knowledge Leader

2. Desired Outcomes Learn how to leverage cultural differences to find creative solutions Understand how behavior, attitudes and environmental aspects influence culture and decisions Explore cultural impacts on decisions and performance outcomes Discuss the practical implications of successful cultural interactions

3. Research Questions How is the stakeholder engagement process enhanced through the use of metaphor tools? How can project team members influence outcomes more effectively by better targeting stakeholder behaviours? How does the team operate more effectively by using metaphor to help align roles or tasks to team member.

4. Getting Started with Knowledge

5. Reflective Impact Diary

6. Behavioural diversity and Matching

7. Example outcome 1/6 Perceived negative outcome 6 Collected impact reflections 5/6 Perceived positive outcome 0/6 Not attempted 6/6 Attempted a technique with team

8. Behaviour drives Performance

9. All behaviours have a niche Not right and wrong behaviours but there are misplaced behaviours Target right animal in the right context to get the optimal outcome Change animals consciously & proactively rather than subconsciously in reaction

10. Choose your ANIMALS appropriately Behaviour is YOUR choice The more versatile you can be and the better you understand and relate to others, the more successful you will be.

11. Creating the right culture: A First, Understand your Organizational Zoo and how your project benefits the creatures within - from their perspective

12. Creating the right culture: B Second, Understand your Project Zoo and how the project benefits the creatures within - from their perspective

13. Creating the right culture: C Third, Understand how to match business stakeholders to project members based on behavioural compatibility

14. Behaviours drive culture/social capital Shelley (2009)

15. Zoo Role Play: Cards exercise Set out a role play sequence (in your culture) Think about the behavioural characteristics Write the most probable interaction Write at least two alternative outcomes Write a title which reflects each outcome Act out the role play with your partner Think about body language and tone What most impacted the (un)desired outcome What can be learnt from your mini-play? ! ? ? ?

16. Contact and Services Arthur Shelley [email_address] FREE behavioural profile www.organizationalzoo.com Consulting and mentoring Organizational Zoo Ambassadors Network http://www.organizationalzoo.com/zoo-ambassadors/ Ph +61 413 047 408 Tweeting as Metaphorage