7. “Dealing with people is probably the biggest
problem you face, especially if you are in
business.”
-Dale Carnegie
7
Assumption #2
8. “A number of empirical studies of on-the-job
excellence have clearly and repeatedly established
that emotional competencies —communication,
interpersonal skills, self-control, and so on —
‘play a far larger role in superior job performance
than do cognitive abilities and technical
expertise’.”
8
Assumption #3
Source: Unwritten Laws of Engineering: Revised and Updated Edition, by W.J. King, James G. Skakoon.
Interior quote: Working with Emotional Intelligence, by Daniel Goleman
10. 1. You are good at your job.
2. People are hard to deal with.
3. Dealing with people is critical to our success now, and
in the future.
4. There is rarely a clear path to leadership.
10
Summary: 4 Assumptions
18. Feature #1
Teach people how to treat you.
How you treat someone you don’t “need” shows
us who you really are.
18
19. Feature #1
Teach people how to treat you.
How you treat someone you don’t “need” shows
us who you really are.
How you treat yourself tells us how to treat you.
19
21. Feature #2
“Belonging is being somewhere where you want
to be, and they want you. Fitting in is being
somewhere where you want to be, but they don’t
care one way or the other.”
21
-Brené Brown
22. Feature #3
Deliver good news and bad news at the same
velocity.
Bad news gets worse with age.
22
35. Homework
Keep a running list of your accomplishments.
Ask those you trust to tell you what you are
good at.
35
36. The Leadership MVP
1. Teach people how to treat you (and your team).
2. Create understanding and belonging.
3. Deliver good news and bad news at the same velocity.
4. Communicate with context and clarity.
5. Don’t suck time.
6. Have the courage to stand alone.
7. Take note of the leaders around you.
8. Lead first, title second.
9. Profit!
36