how to write a letter of enquir

1. LETTER
OF
ENQUIRY

2.  A letter of enquiry is written to enquire about products
and services.
 The format is similar to that of a formal letter.
 The language used should be appropriate to the enquiry.
LETTER OF ENQUIRY

3. Points To Remember
Identify yourself.
State the purpose of writing the letter clearly.
Be brief and to the point.
Be positive and polite.
LETTER OF ENQUIRY

4. FORMAT OF THE LETTER
Sender’s address The address and contact details of the sender are written here.
Date The date is written in the format – 15 July, 2020
Receiver’s address The address of the recipient of the mail (the officer / principal / Editor) is
written here.
Salutation (Sir/ Madam)
Subject The main purpose of the letter forms the subject. It must be written in
one
line.
Body The body of the letter must be written in 3 – 4 paragraphs.
LETTER OF ENQUIRY

5. FORMAT OF THE LETTER (Contd.)
LETTER OF ENQUIRY
Body - 1st
Paragraph should provide the source of information and introduction
as to why you are writing the letter
2nd
Paragraph should talk about the product/service being enquired
about
The details enquired must be written in points.
3rd
Paragraph should request the receiver to send the information
desired
by you followed by conclusion.
Complimentary Closing Thanking you, Yours sincerely
Sender’s name, signature and designation (if any)
Enclosed : Self addressed envelope

6. WHILE ENQUIRING ABOUT A COURSE
INCLUDE THESE POINTS OF ENQUIRY
 Eligibility criteria
 Admission procedures (admission tests/ entrance tests, if any)
 Duration of the course
 Fee details (mode of payment, whether it can be paid in instalment)
 Prospectus
 Any other relevant information

7. WHILE ENQUIRING ABOUT A PRODUCT
INCLUDE THESE POINTS OF ENQUIRY
 Price
 Discount
 Offers
 Range / Accessories
 Terms and conditions
 Other relevant information

8. LETTER OF ENQUIRY
SOME USEFUL LANGUAGE EXPRESSIONS
 We are interested in… and would like you to…
 Would you please tell me…/send me the information…
 I shall be obliged if you let me have the following information…

9. SAMPLE QUESTION
LETTER OF ENQUIRY
You are Rajat Kumar, a resident of 67, Friends Colony New Delhi. You are interested in
joining the course in Communication Skills advertised by British Council Library, New
Delhi. Write a
letter of enquiry for the same.
67, Friends Colony
New Delhi – 110036
10th April 20XX
The Director
British Council Library
South Extension – II
New Delhi – 110048

10. LETTER OF ENQUIRY
SAMPLE QUESTION (Contd.)
Dear Sir / Madam
Subject: - Require details of Course in Communication Skills
This is with reference to your advertisement in the Times of India dated 8th April, 20XX
announcing the new course in Communication Skills that you have introduced. I am a high
school graduate and plan to take up a part-time job as a customer care executive in a reputed
Call
Centre.
For this I shall need to improve my communication skills and would appreciate it if you could
forward me the following details of the course –

11. LETTER OF ENQUIRY
SAMPLE QUESTION (Contd.)
 Duration & Timings of the course for beginners
 Advanced course (if any)
 Eligibility (for both the courses)
 Fee schedule (for both the courses)
 Diploma or Degree Course
 Whether recognised by a University
Kindly furnish the details at the address mentioned above at the earliest, so that I can decide
about enrolling myself for one of them. Also find enclosed herewith self addressed envelope for
your convenience.
Thanking you
Yours sincerely
Rajat Kumar
Enclosed : Self addressed & duly stamped envelope.

12. PRACTICE QUESTIONS
LETTER OF ENQUIRY
Q.1. Shikha Jain, a Class XI student, resident of 15 MG Road, Bengaluru desires to be
a fashion Designer. She writes to the National Institute of Fashion Technology,
Ahmedabad seeking information about their courses, admission procedure,
eligibility criteria, fee structure, placement opportunity etc. Write her letter.
Q.2. You are Vivek / Varsha Malhotra, Head Boy/Girl of Zenith Public School, Ashok
Vihar, New Delhi. You have to organize short tours to Agra, Jaipur and
Chandigarh. Write a letter to Globe Tours and Travels, 235, Nehru Palace, New
Delhi, enquiring about their terms for tours conducted by deluxe buses. Also ask about
all other
necessary details including mode of payment.

13. THANK YOU!