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Arthur Doler
@arthurdoler
arthurdoler@gmail.com
Slides:
Handout:
LET’S TALK ABOUT MENTAL
HEALTH
Because it’s about @%#*& time!
http://bit.ly/art-mental-
deck
http://bit.ly/art-mental-
handout
Arthur Doler
@arthurdoler
arthurdoler@gmail.com
WHAT’S THIS TALK EVEN ABOUT?
The Reality
What IS a mental health challenge?
The most common mental health challenges
Who is Art?
How to talk about mental health at work
Some methods for good mental hygiene
REALITY CHECK
Changes in energy level and sleep patterns
Loss of interest or pleasure in usual activities
Difficulty with concentration or decision-making
Feeling sad, empty, hopeless, worthless, or guilty
Extreme or unusual mood swings
Feeling like your brain is playing tricks on you
http://www.mentalhealthamerica.net/mental-health-screening-tools
CDC Mental Illness Surveillance Fact Sheet (https://www.cdc.gov/mentalhealthsurveillance/fact_sheet.html)
CDC Mental Illness Surveillance Fact Sheet (https://www.cdc.gov/mentalhealthsurveillance/fact_sheet.html)
THIS DOES NOT INCLUDE SUBSTANCE USE
NUMBERS
CDC Mental Illness Surveillance Fact Sheet (https://www.cdc.gov/mentalhealthsurveillance/fact_sheet.html)
Mental health challenges are associated
with:
•Increased occurrence of chronic diseases
•Decreased use of medical care
(especially preventative)
•As much as a 25-year decrease in
lifespan for SPMI sufferers
https://www.nimh.nih.gov/health/publications/chronic-illness-mental-health/index.shtml
OSMI 2016 Survey General Report (https://osmi.typeform.com/report/Ao6BTw/U76z)
NIMH / NIH - https://www.nimh.nih.gov/health/statistics/disability/us-leading-categories-of-diseases-disorders.shtml
MENTAL DISORDER
MENTAL ILLNESS
PSYCHIATRIC DISORDER
NEUROPSYCHIATRIC DISORDER
MENTAL HEALTH ISSUE
MENTAL HEATH CHALLENGE
BUT WHAT ARE THEY?
WHAT IS THE ESSENCE OF A DIAGNOSIS?
Diagnostic and Statistical Manual of Mental Disorders, 5th Edition
Diagnostic and Statistical Manual of Mental Disorders, 5th Edition
DIAGNOSES ARE NOT PRESCRIPTIVE
THEY ARE DESCRIPTIVE
Kaplan and Sadock's Synopsis of Psychiatry: Behavioral Sciences/Clinical Psychiatry (9th ed.)
Diagnostic and Statistical Manual of Mental Disorders, 5th Edition
OSMI 2016 Survey General Report (https://osmi.typeform.com/report/Ao6BTw/U76z)
REMEMBER – DIAGNOSES ARE DESCRIPTIVE,
NOT PRESCRIPTIVE
JUST BECAUSE YOU KNOW ONE PERSON’S
EXPERIENCE DOESN’T MEAN YOU KNOW
ANOTHER’S EXPERIENCE
SO…
WHO IS ART?
WHO AM I?
It’s
clinical
versus
experiential
language
SO…
HOW DO WE TALK ABOUT MENTAL
HEALTH AT WORK?
EXPERIENTIALLY!
YOU ARE NOT A PROVIDER OF CARE.
DO NOT USE CLINICAL LANGUAGE.
A CONVERSATION ABOUT MENTAL HEALTH
NEEDS SOME GUIDELINES
NOTE:
THE SITUATIONS HERE ARE HYPOTHETICAL
THE ADVICE IS REPRESENTATIVE
DO NOT ASSUME IT’S THE CORRECT ADVICE
TYPE IA
Jordan Asks Taylor for Future Support
ASKING SCRIPT
“I could really use some support. Can you
please [helpful action here]?”
OR
“I don’t know if you knew this, but I deal
with (or am having problems with) [a specific
kind of experience]. You’ve been helpful to
me in the past; would it be okay in the future
if ask you to [actionable thing] when [event
happens]?”
“Hey, I’ve been having a tough
time with my mood lately. If you
see me starting to isolate myself,
can you take me out for a cup of
coffee?”
Ideally, Jordan:
• Is clear and direct in both what they’re
asking Taylor to do, and when
asking Taylor to do it
Ideally, Taylor:
• Doesn’t problem-solve
• Doesn’t promise anything they’re
uncomfortable doing
TYPE IB
Jordan is in Crisis and Asks Taylor for Support
WHAT DOES A MENTAL HEALTH CRISIS LOOK
LIKE?
“Um, you might not know this but
I deal with some mood issues…
and… I need some help telling
which emotions are real right
now.”
Ideally, Jordan:
• Will ask for whatever they need right now,
as specifically as possible
• Will explain that they need to leave if they
feel like they need to exit the situation
Ideally, Taylor:
• Remains calm
• Doesn’t take Jordan’s leaving as an insult
TYPE IIA
Jordan Offers Future Support to Taylor
OFFERING SCRIPT
“I noticed that [behavioral observation
here].
Can we talk about it?”
THEN
“Do you think you could use [action
here]? Can I help provide that?”
“Hey, Taylor. I noticed that when
someone disagrees with you in a
meeting you stop talking and
shut down, even though you
clearly care a lot about what
you’re saying.
Would you like me to help back
you up when that happens?”
Ideally, Jordan:
• Accepts a “No” answer gracefully (and
doesn’t take it personally)
• Keeps their judgements and opinion out
it
Ideally, Taylor:
• Will only talk about their mental state if
they want to
• Will provide clear guidance for what
can do
TYPE IIB
Taylor is in Crisis and Jordan Offers Support
“It seems like you’re going through
a rough moment. If you want, I can
cover for you if you need to step
out.”
Ideally, Jordan:
• Will keep their judgements and opinion out
of it
• Will follow the safety guidelines, unless
they’ve prearranged a support response
Taylor
Ideally, Taylor:
• Will be honest about what they need, even
if it’s nothing
• Won’t assume they’re being a waste of
TYPE III
Taylor Explaining to Jordan What They Feel
EXPLANATION SCRIPT
“When [event happens], I [sometimes,
often, always] feel like [insert feelings
here]. To cope with that, I [insert
behavior here].”
“When I’m in a meeting and
someone asks me a question, my
brain freezes and all I can think
about is what happens if I screw
up and answer incorrectly. To
cope with that, I spend time
before the meeting obsessing
over all the things people could
ask me, so I’m not very
responsive.”
Ideally, Jordan:
• Will listen respectfully
• Won’t problem-solve
Ideally, Taylor:
• Will avoid blaming or ranting
• Won’t apologize for their feelings
TYPE IV
Taylor Checking In with Jordan
CHECK-IN SCRIPT
“Hey, how are you doing?”
“Good morning, Taylor. How’re
you feeling today?”
Ideally, Jordan:
• Will answer as with much depth as they
feel comfortable – including not at all
Ideally, Taylor:
• Will legitimately care about how Jordan is
doing
• Will consider setting up a check-in
schedule or recurring appointment with
Jordan
TYPE V
Jordan and Taylor Talking Like Normal Humans
“Hello fellow human! It is a good
day to enjoy things like oxygen
and carbon, is it not?”
“It is! Since I am also clearly a
human I too enjoy those things,
as well as making pleasant
conversation through my mouth-
parts.”
Ideally, Jordan:
• Will talk with Taylor like they are a fellow
human being who has varied attributes
interests
Ideally, Taylor:
• Will talk with Jordan like they are a fellow
human being who has varied attributes
interests
THEN DON’T!
MOST IMPORTANTLY
OKAY. TAKE A DEEP BREATH.
TIME FOR SOME ARTTRUTH™.
IF YOU ARE DIAGNOSED WITH A MENTAL
HEALTH ISSUE…
WITH THAT OUT OF THE WAY…
Book cover from Amazon, Fair Use
Brad Warner by Doubtboy - Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=8034985
The Neurobiology of Meditation and Mindfulness, Tobias Esch
http://mentalhealthrecovery.com/wrap-is/
Wellness Recovery Action Plan (WRAP) Workbook
Wellness Recovery Action Plan (WRAP) Workbook
Wellness Recovery Action Plan (WRAP) Workbook
Source: Mary Ellen Copeland, mentalhealthrecovery.com
https://www.nimh.nih.gov/health/topics/psychotherapies/index.shtml
https://en.wikipedia.org/wiki/List_of_psychotherapies
MENTAL HEALTH CHALLENGES PROBABLY
MATTER MORE TO YOU THAN YOU SUSPECT
DIAGNOSES DON’T MATTER AS MUCH AS YOU
THINK THEY DO
BEING ABLE TO DISCUSS ISSUES WITH
COWORKERS (AND OTHERS) IS IMPORTANT
ENABLE THESE DISCUSSIONS BY:
1. Using experiential language
2. Being descriptive, not prescriptive
3. Being compassionate
4. Recognizing that just because you
know for one person doesn’t mean
you know for everyone
RESOURCES
• osmihelp.org
• Largest nonprofit
dedicated to mental
health in tech
• Annual survey
• Free guidebooks for
employees and HR
OPEN-SOURCING MENTAL
ILLNESS (OSMI)
• mentalhealthfirstaid.org
• 8 hour course
• Literally teaches first aid for
acute psychiatric symptoms
• Includes things like how to
actually ensure someone is
safe if they’re contemplating
MENTAL HEALTH FIRST AID
TRAINING
• mentalhealthamerica.net
• Self-screening tools for
potential mental health
issues
• Excellent collection of
other resources to learn
about and deal with
MENTAL HEALTH
AMERICA
• suicidepreventionlifeline.
org
OR 1-800-273-8255
• Free and confidential
support, 24/7, for people
in distress
• NOT just suicide – any
NATIONAL SUICIDE
PREVENTION LIFELINE
meetup.com/Omaha-Mental-Health-User-
Group
@oma_mhug
PLEASE TWEET ME FEEDBACK!
What’s one thing I did well?
What’s one thing I could do better?
@arthurdoler
Slides:
Arthur Doler
@arthurdoler
arthurdoler@gmail.com
Handout:Handout:
http://bit.ly/mental-kcdc-
deck
http://bit.ly/mental-kcdc-handout

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Let's Talk About Mental Health

Editor's Notes

  1. Sometimes they don’t quite work the way we want. When that happens we often say that there’s a “mental illness”
  2. But often really what’s going on is that your brain is kind of fighting itself – its internal physical and psychological structures aren’t playing together nicely and we see this as behavioral symptoms
  3. What makes all of this worse is two things: a social stigma against “crazy people”…
  4. …. Which makes it impossible to develop an actual language to talk about our experiences.
  5. Add 2 of 10 image
  6. Add 5 of 10 graphic This means that mental health issues can come and go! i.e. episodic or chronic.
  7. DALYs = Disability-Adjusted Life Years – the # of years lost to the illness/disability for that population
  8. They have a lot of different names!
  9. Ask this question out loud
  10. The DSM V is the “Diagnostic and Statistical Manual of Mental Disorders”, 5th edition. It’s the Big Book of the Ways Your Brain Breaks
  11. But it’s not focused on WHY something is happening – it’s focused on diagnostic criteria… aka, symptoms. Each diagnosis in the DSM is basically just a checklist of symptoms. If you have 5 of 8 of the symptoms, or 6 of 9, or whatever, you qualify as having the diagnosis. And really it’s been criticized as more like a field guide to birds – something that’s more useful for categorizing and logging crazies in your spotting book than for actually helping anything
  12. In fact, many of the more common diagnoses require the effects to have a minimum duration or intensity before the clinician can diagnose it
  13. Some of the diagnoses are really just extensions of normal human experiences into places where they start to dramatically and negatively effect the person’s daily life
  14. mood disorders are characterized by difficult or impossible to regulate mood
  15. anxiety disorders are characterized by difficult or impossible to regulate anxiety
  16. The human brain is the most complex system we’ve ever encountered
  17. Talking about reality/truth
  18. Clinical language seeped its way into popular culture because there was a void of any actual discussion about it
  19. Jordan approaches Taylor
  20. Put type descs above these slides
  21. “I” statements
  22. You are in control here.
  23. Include relationships?
  24. What feelings are happening in this moment?
  25. What thoughts are happening in this moment?
  26. This fits in with a lot of modern neurobiology & psychology about unconscious systems
  27. Yeah, I know.
  28. Basically a workbook version of figuring out what support you need and when
  29. Not just Freud anymore
  30. Anyone who is dealing with problems they feel are bigger than them can use therapy
  31. It’s a whole toolbox of techniques Add peer support