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Let’s take that call!

The Calltaker / A Fiori-like app
Wim Snoep & Leo van Hengel
SAP Inside Track NL 2013
User is frustrated

Challenge
Create failure notification in SAP
Basis steps for creating a
notification in SAP PM
1. First step is to enter a reference
object
2. Enter coding or damage report
3. Fill a description
4. Extra information in long text
5. Optional entry if there is a
failure.

1
2

3
4

optional
Challenge

Bad User Interface design

How to design a better UI?
Solution
User in the center!
Ideal image creating a notification
• Quick access to information based on entered
address
– Enter postalcode and housenumber
– Based on housenumber search for a reference
object in SAP
– Display all open and in progress notifications
based on the found object via address search
– Display damage report for notifications and
history when these notifications were created
Prototype
Fiori or Custom Fiori-like
Architecture

Standard
Fiori apps

Custom Fiori
like apps
SAPUI5

SAP NetWeaver
Gateway
SAP Business
Suite
NetWeaver Gateway - Option A
Transaction ‘segw’ on gateway
system, map and build
services
Optionally use Eclipse oData
modeler and import data

For stack level reasons we
used option A.
NetWeaver Gateway - Option B
• IW_BEP add-on in
backend.
• Build via ABAP OO.
Only add the service
in gateway.
Demo
Let’s build a Fiori-like App with SAPUI5

It even gets better!
Cooking a Fiori-like app with blue
crystal (theme)
Best Practice for Building Mobile
Applications
Demo
SAPUI5 Open Source!

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SAP Inside Track Netherlands 2013, The Calltaker, building a fiori like app

  • 1. Let’s take that call! The Calltaker / A Fiori-like app Wim Snoep & Leo van Hengel SAP Inside Track NL 2013
  • 3. Create failure notification in SAP Basis steps for creating a notification in SAP PM 1. First step is to enter a reference object 2. Enter coding or damage report 3. Fill a description 4. Extra information in long text 5. Optional entry if there is a failure. 1 2 3 4 optional
  • 4. Challenge Bad User Interface design How to design a better UI?
  • 6. Ideal image creating a notification • Quick access to information based on entered address – Enter postalcode and housenumber – Based on housenumber search for a reference object in SAP – Display all open and in progress notifications based on the found object via address search – Display damage report for notifications and history when these notifications were created
  • 8. Fiori or Custom Fiori-like Architecture Standard Fiori apps Custom Fiori like apps SAPUI5 SAP NetWeaver Gateway SAP Business Suite
  • 9. NetWeaver Gateway - Option A Transaction ‘segw’ on gateway system, map and build services Optionally use Eclipse oData modeler and import data For stack level reasons we used option A.
  • 10. NetWeaver Gateway - Option B • IW_BEP add-on in backend. • Build via ABAP OO. Only add the service in gateway.
  • 11. Demo
  • 12. Let’s build a Fiori-like App with SAPUI5 It even gets better!
  • 13. Cooking a Fiori-like app with blue crystal (theme)
  • 14. Best Practice for Building Mobile Applications
  • 15. Demo

Editor's Notes

  1. Handover to Leo