The document summarizes an internship at the Hatcher Graduate Library at the University of Michigan in Ann Arbor. It provides details about the library's resources including 19 libraries, 8 million volumes, and digital collections through HathiTrust. It also discusses the library's use of new technologies like tagging, chat, Facebook, and an Espresso Book Machine. The library focuses on information literacy through programs like a Knowledge Navigation Center and copyright specialists.

1. Let's go blue!
Internship at the Hatcher Graduate Library, University of
Michigan, Ann Arbor
Lunchtalk @ UB Ffm
12/09/2008
Fabienne Kneifel, Frankfurt Public
Library

2. Have you ever wondered...
• ...what an Espresso Book Machine does?
• ...how libraries can literally be 'ugly'?
• ...what patrons can do in a Knowledge
Navigation Center?
• ...why (and how!) we would let an elephant
into the library?

3. Have you ever wondered...
• ...how many square feet a library needs to
have in order to be called the largest public
library in the world?
• ...how libraries can be innovative with the
help of Facebook, Twitter, MTagger and the
SOPAC?
• ...what a wolverine is and why it is so
important for a2?

4. Overview
• U-M, U-M Library, Hatcher Graduate
Library
- Quick facts & pictures
- Web 2.0
- Digital library
- Information literacy
• Ann Arbor District Library
• Chicago Public Library
• Ann Arbor: Let's go blue!

5. U-M, U-M Library – Quick facts
• University of Michigan (U-M):
- One of the original eight „Public Ivys“
- 41.000 students
• U-M Library:
- 19 libraries
- 8M volumes, 72.000 serials
- 4M users/year
- 1M circulations/year
- 9 independent libraries, affiliated with the U-M

6. U-M, U-M Library, Hatcher
Graduate Library
• U-M Library:
- Hatcher Graduate Library
- Health Sciences Library (HSL)
- Art, Architecture and Engineering Library
- Law Library
- Clements Library
- Shapiro Library (Askwith Media Library,
Science Library, UGLi)

7. U-M, U-M Library, Hatcher
Graduate Library

8. U-M, U-M Library, Hatcher
Graduate Library

9. Hatcher Graduate Library –
Quick facts
• Hatcher Graduate Library:
- 3.5M volumes (11.000 serials, 20.000
eJournals, 500 databases, 1.5M microforms)
- 500.000 circulations/year
- Two separate but connected buildings
- 95 staff members, 26 Subject specialist
librarians
- Library automation system = ALEPH 500
- Federated search product = Metalib
- OpenURL Link resolver = SFX

10. U-M, U-M Library, Hatcher
Graduate Library

11. U-M Library – Web 2.0
• MLibrary 2.0
• MTagger
• Chat & E-Mail
• Second Life & Facebook
• MLibrary Labs
• Next gen catalog a.k.a. OPAC 2.0

12. U-M Library – Web 2.0
• MLibrary 2.0
- 2007 Forum series
- Explore new directions for access & services:
library 2.0, social networking, future of
searching
- Wide range of activities:
• Presentations
• Interactive workshops
• Hands-on experiences
• Discussions

13. U-M Library – Web 2.0
• MLibrary 2.0
- Outcome:
• Library-wide enthusiasm for „Library 2.0“ concepts
and technologies
• Basic grounding in those concepts and technologies
• MLibrary 2.0 Website & Wiki
• Staff bloggers (including Dean of Libraries)
• Monthly Brownbag session
• Services like MTagger, MLibrary Labs, Facebook
pages

14. U-M Library – Web 2.0
• MTagger
- Tagging tool
- „Find It. MTag It. Share It.“
- Save and label things
• Library web pages
• Items in the library catalog
• Digital images
• Any other web page
- Build online collections
- Explore collections of others
- Discover library tag clouds

15. U-M Library – Web 2.0

16. U-M Library – Web 2.0
• Chat & E-Mail
- Chat via IM and Meebo
- E-Mail via web form
- Integrated into almost all online services (web
pages, catalog, databases, ...)
- 7 days a week
- 40 staff members
- 80 hours/week during semester
- 270 chat session/month
- 270 e-mails/month

17. U-M Library – Web 2.0

18. U-M Library – Web 2.0
• Second Life & Facebook
- Second Life (SL):
• „Wolverine Island“
• HSL librarians answer questions and help w/ getting
around in SL
- Facebook (FB):
• Search box
• Library hours
• Subject guides
• FB page (w/ basic info, news, chat, ...)

19. U-M Library – Web 2.0

20. U-M Library – Web 2.0
• MLibrary Labs
- Some tools that are not quite ready for „prime
time“
- Users are asked to try them out and submit
feedback
- Current „experiments“:
• Library RSS Feed Browser
• iGoogle Gadget
• Interactive Maps
• Browser Plug-Ins

21. U-M Library – Web 2.0
• Next gen catalog a.k.a. OPAC 2.0
- Usability Group discusses software products
- Currently tested: VuFind
- VuFind offers:
• Drilldowns
• Tagging
• Display of „Similar items“
• Reviews & Ratings
• Personalization („Add to favorites“, „Save this“, ...)
• Mash-ups w/ external sources (Google Book Search,
LibraryThing, Amazon)

22. U-M Library – Web 2.0

23. U-M Library – Digital library
• „There's an elephant in the library“:
HathiTrust
• Espresso Book Machine

24. U-M Library – Digital library
• „There's an elephant in the library“:
HathiTrust
- Started off as „MBooks“
- Goal: Digitize the entire print collection of the
U-M Library
- Now: HathiTrust
• Collaboration of various US-University Libraries
• Digital repository of their digitized collections
• Hathi = Hindi word for elephant
• Experimental Search (+ access via Library catalog,
„Public collections“, Google Book Search)
• „PageTurner“

25. U-M Library – Digital library

26. U-M Library – Digital library
• Espresso Book Machine
- Book-making machine
- Automatically prints, binds, and trims on
demand library-quality paperback books in
about 7 minutes
- Currently on sale: small stock of popular items
from the digital collections
- In the future: e.g. printing and binding course
materials and self-publishing for Ann Arbor
authors
- $6 - $10

27. U-M Library – Digital library

28. U-M Library – Information literacy
• Reference Service
• Knowledge Navigation Center & Faculty
Exploratory
• Usability
• Copyright
• Computer and Video Game Archive

29. U-M Library – Information literacy

30. U-M Library – Information literacy
• Knowledge Navigation Center (KNC) &
Faculty Exploratory (FE)
- Centers for learning about technology
- One-on-one consultation over the phone, in
person, or over e-mail on a variety of
technology issues
- KNC = for all users of the U-M Library
- FE = designed specifically for U-M faculty to
enhance lecturing, research and publishing
skills
- FE also provides hands-on workshops

31. U-M Library – Information literacy

32. U-M Library – Information literacy

33. U-M Library – Information literacy
• Usability
- User feedback and usability studies are highly
important
- Usability Group constantly guides and
implements usability testing of the Library's
web resources and services
- Projects:
• VuFind
• MTagger
• MBooks
• Library Gateway
• SFX Label & Menu

34. U-M Library – Information literacy
• Copyright
- „University Library Copyright Specialist“
- Provides basic information about copyright and
scholarly publishing
- Offers presentations and workshops on
copyright, publishing, and Creative Commons

35. U-M Library – Information literacy
• Computer and Video Game Archive
- Academic research collection of computer &
video games
- Usable archive with hands-on access to the
broad and diverse history of video games
- Inventory includes:
• Classic consoles & controllers (e.g. Atari, Sega, PS2)
• Classic computers (e.g. Commodore Vic20)
• Games (e.g. Space invaders, Tetris)
• Books & Magazines

36. U-M Library – Information literacy

37. Ann Arbor District Library
• AADL:
- 5 libraries
- 340.000 volumes
- 3M circulations/year
• AADL 2.0:
- SOPAC
- Website = „one stop shop“
- Twitter & MySpace
- Gaming
- „pictureAnnArbor“

38. Ann Arbor District Library

39. Ann Arbor District Library

40. Ann Arbor District Library

41. Chicago Public Library
• 79 libraries
• 9M volumes
• 7.5M circulations/year
• Harold Washington Library Center is
„largest Public Library building in the world“
- 10 floors
- 756.640 square feet (70.294 m2)
- Winter garden
- 385-seat auditorium
- Includes a Popular and a Children's Library

42. Chicago Public Library

43. Chicago Public Library

44. Ann Arbor: Let's go blue!

45. Ann Arbor: Let's go blue!
© http://a2asart.blogspot.com

46. Ann Arbor: Let's go blue!

47. Ann Arbor: Let's go blue!
© http://en.wikipedia.org/wiki/Image:Annarborskyline.jpg

48. Ann Arbor: Let's go blue!

49. Ann Arbor: Let's go blue! –
Conclusion
• Lots of impressions in just 4 weeks
+ Various events at the U-M Library
+ Tours through various libraries
+ Courses at the School of Information
• Helpful for the Frankfurt Public Library's
discussion about a next gen catalog
• MLibrary 2.0 Forum Series might serve as
basis for „Library 2.0“ workshops in
Frankfurt

50. Ann Arbor: Let's go blue! –
Conclusion
• Information and media literacy programs
help bridge the „digital divide“
• „Library 2.0“ ≠ only technology
• „Library 2.0“ = new concept for all library
services
• Traditional library services, functional
buildings and focus on our user's needs are
still key factors
• Last but not least: meeting great people!

51. © http://flickr.com/photos/gi/304120801

52. © http://icanhascheezburger.files.wordpress.com/2007/10/lolcats-funny-pictures-questionmark.jpg
Fabienne Kneifel
fabienne.kneifel@stadt-frankfurt.de
www.tinyurl.com/lunchtalk2008