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LEGHET CLEANING SERVICES
BUSINESS PROFILE
Plot # 60-69, Samoyazi Street, Kijinyama, P.O.Box 8424 Dar es Salaam, Contact: +255 714 552681,
Mail:leghetcleaning@gmail.com
1. BUSINESS DESCRIPTION
Leghet Cleaning Services is a partnership business established in 2015 after discovering a
need to provide greater services to the commercial sector and non-commercial sector. We
offer a suite of services which meet commercial and residential cleaning requirements,
fumigation of commercial office and residential houses, office/residential relocation solutions
and salvage disposal.
VISION
We are constantly working to establish ourselves to the client as the most respect and
sought lender of cleaning, fumigating, office relocation and salvage disposal services in
Tanzania. Also we seek to build strong trust relationship with our key stakeholder
MISSION
LEGHET is strongly dedicated to deliver uppermost excellence commercial cleaning
services, fumigation, office relocation and salvage disposal beyond our client’s expectation
LEGHET management performs its functions under the guideline of the following principles
Planning: defining goal, formulating strategy, development of sub-plans and coordinate
activities through flexible management approach
Organizing: determining what needs to be done, how it will be done and who is to do it
Leading: directing and motivating all involved parties through in-house and on-site
training, employee suggestions and conflict resolutions
Controlling: through regular audit, maintenance activities to ensure that they are
accomplished as planned and reviewing outcome with the aim of continuing improvement
update
VALUE FOR MONEY
At LEGHET we offer the best value cleaning services, fumigation, office relocation and
salvage disposal that satisfy your money. Our experienced personnel provides most
efficient services and we pride ourselves on being competitive on price
2. OUR SERVICES
Our services includes provision of hygiene supplies, pest control, once off‐ specialized
cleaning, contract cleaning, office plants supplies, landscaping and garden services,
fumigation, office relocation, salvage disposal and chemical supplies.
Contract cleaning, salvage disposal and fumigation services
LEGHET enter into a contract with a client for the purpose of provision of cleaning,
fumigation, salvage disposal and maintenance services. The service includes of:
 Shopping malls
 Commercial offices
 Government offices
 Hospitals
 Schools
 Industrial premises
 Others
Once-off cleaning and office relocation services
This services is provided once or on a periodic time as per client’s need, the service includes
 Post construction cleaning- for homes, offices and building after constructors have
completed their job
 Stripping and sealing various floor surfaces
 Building exterior cleaning
 Window cleaning
 Spring clean offices, factories and houses
 Flood or fire damages cleaning services
 Steam cleaning of carpets and upholstered
 Steam cleaning of Mattresses
 Move in and move out cleaning services, offered before and/or after a tenant move
in/out
3. MANAGEMENT PLAN
ORGANIZATION STRUCTURE
Managing Partner
Operational Manager
Administration Finance and Accounting
Department
Quality Control Manager
Audit
Operational Officer
Cleaners & Operators
Human Resources Manager
Compliance Officer
Legal Advisory
Partners
Technical
Department
Quality management
Leghet cleaning services will ensure that it provides quality services that adhere to
the current cleaning standards. The following schedule/procedures will be followed:
 Quality, safety and user friendly machinery
 Regular service schedules for all machinery
 Use of machinery and chemicals that adheres to international recognized
standards
 Staff training in safety issues, good work practice
 Monitoring tools and following cleaning protocols (TO ENSURE JUST IN TIME
DELIVERY)
Proposed Area Supervisor Role
Supervisor in charge will be responsible to make sure that the following tasks are
performed at the field:
 To oversee all the activities on the site, communicate with both the clients and
the manager
 Take register of cleaners on site
 Keep services records of machinery and inventory
 Quality assurance on the site
 To see that cleaning standards are met
 Health and safety supervisor
 Environmental policy
 Record keeping
4. QUALITY MANAGEMENT AND QUALITY ASSURANCE SYSTEM
Supervision of Cleaners
Cleaners are managed by highly experienced and competent supervisors. The
supervisors use check list and daily duties charts. This method is highly effective as it
covers all areas that need to be cleaned on a daily basis. The checklist is also used on
scheduled cleaning activities for floor care, pest control and carpet and upholstery
cleaning.
The cleaner’s performance is also monitored by random/ surprise checks by
supervisors. This method is highly effective as it keeps the cleaners on their toes to
ensure that their job is done properly all the time. Performance is also used as an
incentive to qualify for performance bonuses at the end of the year.
Methodology and Cleaning Approach
Cleaning crew follows a very easy and efficient cleaning approach. All cleanable
areas and times that the areas need to be cleaned are discussed and agreed with
each cleaner before they start the cleaning contract. They are given charts of daily
cleaning schedule fully stating what needs to be done on a daily basis per area that
they are assigned to. They are also given periodic cleaning schedules. These would
state which areas need to be cleaned and when. For example, high
windows/glazing, deep cleaning of carpets, strip and seal of floors and cleaning of
upholstery. They are well trained in all areas that they are expected to perform.
Our approach is that by the time officers starts work most of the cleaning inside
the respective offices should be done to minimize disturbances in the offices. Our
cleaning crew starts work at
06:30 am. They start with the office interior following the cleaning procedure
outlined (but not limited to), their daily cleaning schedules. The cleaners then move
to other areas such as hallways, restrooms, kitchen and the exterior surroundings.
Tea and refreshments are also served to officers as required.
Our teams take turns to break for lunch, however they ensure that by the time the
officers go for lunch, they are all back from their lunch breaks to resume their
cleaning. This ensures minimum disruptions to officers. Areas such as kitchens,
main entrances and restrooms are cleaned frequently
5. EQUIPMENTS USED IN CLEANING PROCESS
Leghet has trained all staff on the use of cleaning equipment’s including machines
NORMAL EQUIPMENT MACHINE EQUIPMENT
1 Brush ware 1 Scrubber
2 Soap dispenser 2 Polisher
3 Mops 3 Burnishes
4 Cloth 4 Industrial vacuum cleaner
5 Floor pads 5 Floor boy
6 Hand pads 6 Wet and dry vacuum cleaner
7 Plastic buckets
6. PROVISION OF CLEANING SERVICES
Daily Cleaning
Item Place Description
1
Room/Offices  General House keeping
 Open window and
Curtains
 Sweeping and mopping
floor
 Dump dusting of fixture,
woodworks fitting,
electrical plugs and light
switches
 Hand basin, soap
dispenser, Kleenex holder
 Separation of waste
 Bin clear plastic-paper
needed
 Bin black plastic –domestic
paper-empty as needed
 Sweeping and vacuum
carpeted floors
 Dump dusting window
8 Chemicals
9 Liquid Soap
and window seals
 Dump dusting and
cleaning top door frames
and wall pictures
 Cleaning and sanitizing
telephone and both
mouth and ear pieces
 Dump dusting walls,
skating, doors and door
2 Bathrooms/Toilet/Showers  General housekeeping
 Scrubbing and cleaning of
bath tub, soap
dishes/dispensers,
showers, wall, door and
door handles
 Sweeping and mopping
floor
 Disinfection of bath
tubs/showers and toilets
3 Passages and corridors  Daily sweeping and
mopping
4 Store rooms  General housekeeping
 Putting stored in the right
place
5 Kitchen/Team room  General housekeeping
 Clean tables, chairs, Zink,
cabinets, utensil
 Separation of
waste/domestic cans
,bottles
6 Office plant  Dump clean and water
them
Weekly cleaning
Item Place Description
1 Floor  Mopping, scrubbing
and polishing floor
2 Window  Cleaning interior and
exterior window,
window ledges and
window frames
3 Storerooms  Dusting of internal
shelves
 Re-packing of store
items
Monthly Cleaning
Item Place Descriptions
1 Carpet floors  Steaming of carpet
areas/floor and fabric
areas
2 Window and window curtains  Washing and putting
up new one
Weekly/Monthly Checklist
Items Place Description Sores/Marks awarded
1 2 3 4 5
1 Rooms/Office
s
 General good
house keeping
 Clean: curtains/rails
and screen
curtains/blinds
 Windows and seal
 File cabinets
 Hands basin, soap
dispensers
,urine basins and mirrors
 Floors and Ceiling
 Walls, skating,
doors and door
handles
 Office plants
 Waste: dust bins
Comments:
Comments:
2 Kitchen/tea rooms  General good house
keeping
 Clean: tables and chairs
 Zink
 Cabinets
 Kitchen utensils
 Windows/window seal
 Floors
 Curtain/blinds and floors
 Waste: bins
Comments :
3 Bathroom/toilets
/showers
 Clean: showers
 Bath tubs
 Hand basin
 Soap dishes and doors
handles
 Walls, floor ,skating and
doors
Comments:
4 Storerooms  Floor
 Walls
 Doors and door handles
 Windows
Comments:
5 Boardroom  General good
housekeeping
 Clean:tables,chairs,
skating, curtains, window
seals Door and door handles,
wall
7. FUMIGATION PEST CONTROL
Our team of professionals is well equipped and adequately trained to carry out
fumigation, whether is residential house, office, factory, and warehouse. We are
capable enough to eradicate Insects, mites, bed bugs, mosquito, lizards,
cockroaches, flies and the like organism and rodent control
8. OFFICE RELOCATION SOLUTIONS
In acquiring new office or shifting from one premise to another you need
relocation support. LEGHET has a team of experienced hands to complete your job
in professional way. You just point out where to place your furniture, office
equipmenls, electrical appliances; where to shelve your files and books, out expert to
do the rest with care and delicacy
9. GLASS WALL CLEANING
We offer best services for exterior glass wall cleaning to high buildings. We have special
glass wall cleaning equipment that helps to simplify the work
10.SCRAP AND SALVAGE SERVICES
Get best offer for disposal of junk materials like outdated office equipment,
obsolete furniture , waste paper, plastic bottles, junk metallic articles
Our clients
EFC M.F.C TANZANIA LIMITED UMOJA SWITCH AL DUA TOWER
SCORE AWARDED
1=Poor
2=Better
3=Good
4=Very Good
5=Excellent
11.LEGAL DOCUMENTS
LEGHET BUSINESS PROFILE-2
LEGHET BUSINESS PROFILE-2
LEGHET BUSINESS PROFILE-2

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LEGHET BUSINESS PROFILE-2

  • 1. LEGHET CLEANING SERVICES BUSINESS PROFILE Plot # 60-69, Samoyazi Street, Kijinyama, P.O.Box 8424 Dar es Salaam, Contact: +255 714 552681, Mail:leghetcleaning@gmail.com
  • 2. 1. BUSINESS DESCRIPTION Leghet Cleaning Services is a partnership business established in 2015 after discovering a need to provide greater services to the commercial sector and non-commercial sector. We offer a suite of services which meet commercial and residential cleaning requirements, fumigation of commercial office and residential houses, office/residential relocation solutions and salvage disposal. VISION We are constantly working to establish ourselves to the client as the most respect and sought lender of cleaning, fumigating, office relocation and salvage disposal services in Tanzania. Also we seek to build strong trust relationship with our key stakeholder MISSION LEGHET is strongly dedicated to deliver uppermost excellence commercial cleaning services, fumigation, office relocation and salvage disposal beyond our client’s expectation LEGHET management performs its functions under the guideline of the following principles Planning: defining goal, formulating strategy, development of sub-plans and coordinate activities through flexible management approach Organizing: determining what needs to be done, how it will be done and who is to do it Leading: directing and motivating all involved parties through in-house and on-site training, employee suggestions and conflict resolutions Controlling: through regular audit, maintenance activities to ensure that they are accomplished as planned and reviewing outcome with the aim of continuing improvement update VALUE FOR MONEY At LEGHET we offer the best value cleaning services, fumigation, office relocation and salvage disposal that satisfy your money. Our experienced personnel provides most efficient services and we pride ourselves on being competitive on price 2. OUR SERVICES Our services includes provision of hygiene supplies, pest control, once off‐ specialized cleaning, contract cleaning, office plants supplies, landscaping and garden services, fumigation, office relocation, salvage disposal and chemical supplies. Contract cleaning, salvage disposal and fumigation services LEGHET enter into a contract with a client for the purpose of provision of cleaning, fumigation, salvage disposal and maintenance services. The service includes of:  Shopping malls  Commercial offices
  • 3.  Government offices  Hospitals  Schools  Industrial premises  Others Once-off cleaning and office relocation services This services is provided once or on a periodic time as per client’s need, the service includes  Post construction cleaning- for homes, offices and building after constructors have completed their job  Stripping and sealing various floor surfaces  Building exterior cleaning  Window cleaning  Spring clean offices, factories and houses  Flood or fire damages cleaning services  Steam cleaning of carpets and upholstered  Steam cleaning of Mattresses  Move in and move out cleaning services, offered before and/or after a tenant move in/out 3. MANAGEMENT PLAN ORGANIZATION STRUCTURE Managing Partner Operational Manager Administration Finance and Accounting Department Quality Control Manager Audit Operational Officer Cleaners & Operators Human Resources Manager Compliance Officer Legal Advisory Partners Technical Department
  • 4. Quality management Leghet cleaning services will ensure that it provides quality services that adhere to the current cleaning standards. The following schedule/procedures will be followed:  Quality, safety and user friendly machinery  Regular service schedules for all machinery  Use of machinery and chemicals that adheres to international recognized standards  Staff training in safety issues, good work practice  Monitoring tools and following cleaning protocols (TO ENSURE JUST IN TIME DELIVERY) Proposed Area Supervisor Role Supervisor in charge will be responsible to make sure that the following tasks are performed at the field:  To oversee all the activities on the site, communicate with both the clients and the manager  Take register of cleaners on site  Keep services records of machinery and inventory  Quality assurance on the site  To see that cleaning standards are met  Health and safety supervisor  Environmental policy  Record keeping 4. QUALITY MANAGEMENT AND QUALITY ASSURANCE SYSTEM Supervision of Cleaners Cleaners are managed by highly experienced and competent supervisors. The supervisors use check list and daily duties charts. This method is highly effective as it covers all areas that need to be cleaned on a daily basis. The checklist is also used on scheduled cleaning activities for floor care, pest control and carpet and upholstery cleaning. The cleaner’s performance is also monitored by random/ surprise checks by supervisors. This method is highly effective as it keeps the cleaners on their toes to ensure that their job is done properly all the time. Performance is also used as an incentive to qualify for performance bonuses at the end of the year.
  • 5. Methodology and Cleaning Approach Cleaning crew follows a very easy and efficient cleaning approach. All cleanable areas and times that the areas need to be cleaned are discussed and agreed with each cleaner before they start the cleaning contract. They are given charts of daily cleaning schedule fully stating what needs to be done on a daily basis per area that they are assigned to. They are also given periodic cleaning schedules. These would state which areas need to be cleaned and when. For example, high windows/glazing, deep cleaning of carpets, strip and seal of floors and cleaning of upholstery. They are well trained in all areas that they are expected to perform. Our approach is that by the time officers starts work most of the cleaning inside the respective offices should be done to minimize disturbances in the offices. Our cleaning crew starts work at 06:30 am. They start with the office interior following the cleaning procedure outlined (but not limited to), their daily cleaning schedules. The cleaners then move to other areas such as hallways, restrooms, kitchen and the exterior surroundings. Tea and refreshments are also served to officers as required. Our teams take turns to break for lunch, however they ensure that by the time the officers go for lunch, they are all back from their lunch breaks to resume their cleaning. This ensures minimum disruptions to officers. Areas such as kitchens, main entrances and restrooms are cleaned frequently 5. EQUIPMENTS USED IN CLEANING PROCESS Leghet has trained all staff on the use of cleaning equipment’s including machines NORMAL EQUIPMENT MACHINE EQUIPMENT 1 Brush ware 1 Scrubber 2 Soap dispenser 2 Polisher 3 Mops 3 Burnishes 4 Cloth 4 Industrial vacuum cleaner 5 Floor pads 5 Floor boy 6 Hand pads 6 Wet and dry vacuum cleaner 7 Plastic buckets
  • 6. 6. PROVISION OF CLEANING SERVICES Daily Cleaning Item Place Description 1 Room/Offices  General House keeping  Open window and Curtains  Sweeping and mopping floor  Dump dusting of fixture, woodworks fitting, electrical plugs and light switches  Hand basin, soap dispenser, Kleenex holder  Separation of waste  Bin clear plastic-paper needed  Bin black plastic –domestic paper-empty as needed  Sweeping and vacuum carpeted floors  Dump dusting window 8 Chemicals 9 Liquid Soap
  • 7. and window seals  Dump dusting and cleaning top door frames and wall pictures  Cleaning and sanitizing telephone and both mouth and ear pieces  Dump dusting walls, skating, doors and door 2 Bathrooms/Toilet/Showers  General housekeeping  Scrubbing and cleaning of bath tub, soap dishes/dispensers, showers, wall, door and door handles  Sweeping and mopping floor  Disinfection of bath tubs/showers and toilets 3 Passages and corridors  Daily sweeping and mopping 4 Store rooms  General housekeeping  Putting stored in the right place 5 Kitchen/Team room  General housekeeping  Clean tables, chairs, Zink, cabinets, utensil  Separation of waste/domestic cans ,bottles 6 Office plant  Dump clean and water them Weekly cleaning Item Place Description 1 Floor  Mopping, scrubbing and polishing floor 2 Window  Cleaning interior and exterior window, window ledges and window frames 3 Storerooms  Dusting of internal shelves  Re-packing of store items
  • 8. Monthly Cleaning Item Place Descriptions 1 Carpet floors  Steaming of carpet areas/floor and fabric areas 2 Window and window curtains  Washing and putting up new one Weekly/Monthly Checklist Items Place Description Sores/Marks awarded 1 2 3 4 5 1 Rooms/Office s  General good house keeping  Clean: curtains/rails and screen curtains/blinds  Windows and seal  File cabinets  Hands basin, soap dispensers ,urine basins and mirrors  Floors and Ceiling  Walls, skating, doors and door handles  Office plants  Waste: dust bins Comments: Comments:
  • 9. 2 Kitchen/tea rooms  General good house keeping  Clean: tables and chairs  Zink  Cabinets  Kitchen utensils  Windows/window seal  Floors  Curtain/blinds and floors  Waste: bins Comments : 3 Bathroom/toilets /showers  Clean: showers  Bath tubs  Hand basin  Soap dishes and doors handles  Walls, floor ,skating and doors Comments: 4 Storerooms  Floor  Walls  Doors and door handles  Windows Comments: 5 Boardroom  General good housekeeping  Clean:tables,chairs, skating, curtains, window seals Door and door handles, wall
  • 10. 7. FUMIGATION PEST CONTROL Our team of professionals is well equipped and adequately trained to carry out fumigation, whether is residential house, office, factory, and warehouse. We are capable enough to eradicate Insects, mites, bed bugs, mosquito, lizards, cockroaches, flies and the like organism and rodent control 8. OFFICE RELOCATION SOLUTIONS In acquiring new office or shifting from one premise to another you need relocation support. LEGHET has a team of experienced hands to complete your job in professional way. You just point out where to place your furniture, office equipmenls, electrical appliances; where to shelve your files and books, out expert to do the rest with care and delicacy
  • 11. 9. GLASS WALL CLEANING We offer best services for exterior glass wall cleaning to high buildings. We have special glass wall cleaning equipment that helps to simplify the work 10.SCRAP AND SALVAGE SERVICES Get best offer for disposal of junk materials like outdated office equipment, obsolete furniture , waste paper, plastic bottles, junk metallic articles
  • 12. Our clients EFC M.F.C TANZANIA LIMITED UMOJA SWITCH AL DUA TOWER SCORE AWARDED 1=Poor 2=Better 3=Good 4=Very Good 5=Excellent