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MAY 17-18, 2011 | THE WESTIN BONAVENTURE HOTEL, LOS ANGELES
      17-




Legal Project Management
 ega    oject a age e t

                     Moderator:
George udoy, C O, teg ated ega ec o ogy, C
Geo ge Rudoy, CEO, Integrated Legal Technology, LLC
                      Panelists:
Bobby Malhotra, Staff Counsel, Munger, Tolles & Olson
Joy Murao, Director of Practice Support, Paul Hastings
     Chris Wilen, Technology Counsel, Fios Inc.
Project Management




LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-           22
What is a Project?
    • A project is a temporary endeavor undertaken to create
        p j             p      y
      unique products, services or results
    • A project has limits or constraints (time, cost and scope)
    • A project has stakeholders which are people or organizations:
        – Who are actively involved in the project
        – Who exert influence over the project
        – Whose interests may be positively or negatively affected by the
          performance or completion of the project
        Examples: Project Sponsor(s), Project team members, Clients/Users, Firm
                          Sponsor(s)               members Clients/Users
          management, Vendors




LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                                    33
What is not a project?
    •   Litigation task or assignment
    •   On-going operations, e.g., IT, CSS
    •   Case – a group of related projects i a program
        C                 f l d       j    is
    •   Multiple matters – if related, then a program




LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                           44
Litigation Project Stakeholders
                                                 Client               Client
                                                General              business
                                                Counsel             manager(s)
                        Firm
                               p
                     Partnership                                                           Client IT
                                                                                         Department
                                                                                         D     t     t

                                                          Billing
                                                          Partner

                                                                        Associate
              Firm                      Partner
                                                                        (discovery
                                                                        (di
          Professional                (case lead)                                                    Magistrate
                                                                            lead)
            Services
          Management

                                                          Project
                                                          Manager
                                   Collection                                Paralegal
                                     Team

                                                                                                    Opposing
              Collection
               Vendor                                                                                Party
                                                Lit Support         Review
                                                                     Team


                                                                                     Hosted
                            Processing                                               Review
                              Vendor                                                 Vendor




LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                                                           Tim Slattery 2010   5
You may be a project manager if….

        You recently did something like this:
         Calculated a 35-minute schedule to be seated at the
          theater, with a +/- 10% estimation range


        Watch Movie at Theater Schedule
        •   Begin driving – 0 minutes
        •   Turn back to get spouse’s g
                         g p          glasses – 5 minutes
        •   Drive to theater – 15 minutes
        •   Buy tickets – 5 minutes (may fast-track task by using
            Fandango)
                    g )
        •   Purchase food – 7 minutes
        •   Walk to theater & find seats -- 3 minutes




LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                      6
Project Management History
      • Since early civilization – pyramids
      • M d
        Modern & systemic since 1950’
                            i i     1950’s
      • Grew from construction, engineering,
        defense
      • Henry Gantt, Frederick Taylor (scientific
        management)
      • 1969 -- Project Management Institute
        (PMI)
      • 1981 – 1st Project Management Book of
        Knowledge (
              l d (PMBOK)      )
      • >200,000 certified Project Management
        Professionals (PMP) in 170 countries
      Sources: Wikipedia & Project Management Institute



LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                            7
Project Management
    • The application of knowledge, skills, tools, and techniques to
             pp                    g ,     ,      ,            q
      project activities to meet the project requirements
    • Is intended to enable a balance between the three primary
      project constraints: ti
           j t     t i t time, cost and performance
                                     t d      f
    • Is used for planning and control of activities in order to
      complete a p j successfully in spite of risks
            p      project            y   p




                                                       Performance

LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                         88
Project Management Processes
    Project management consists of 5 distinct groups of
    processes:
    •Initiation - project is defined, objectives and high-level requirements
    are determined
    •Planning - scope is established, requirements are defined/refined and
    activities are planned
                   p
    •Execution - the work necessary to meet requirements and achieve
    goals is completed
    •Monitoring & C t l - project performance i t k d and regulated
     M it i          Control       j t     f         is tracked d        l t d
    •Closure - project activities are finalized and the project is closed out



LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                                   99
The 9 PM Knowledge Areas
    •   Procurement Management
                          g
    •   Risk Management
    •                       g
        Communication Management
    •   Human Resource Management
    •   Quality Management
    •   Cost Management
    •   Time Management
    •   Scope Management
    •   Integration Management

LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-           10
Project Types




LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-              11
Project Management & E-
                      Discovery
                      Di
                                                 Monitor
                 Initiate     Plan       Execute   &       Close
                                                 Control




LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                     12
Effectiveness, Efficiency & Cost Savings
         Available Information
                                                  Litigation
                                                  Cone of
                                                 Uncertainty
              Variance




                                                      Trial

                           Productivity Window



        Knowledge
                                                       TIME
LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                 13
The E-Discovery WBS
 Identification   Preservation    Collection      Processing     Analysis    Review           Production



    Custodian       Retention                          Virus                                   Production Set
                                      Email                         Index    Host - Batch       Designation
    Mapping           Policy                         Scanning


      Data           Litigation                        Text                     1st Pass
                                  Workstations                     Analyze                          QC
     Mapping            Hold                        Extraction                  Review


                    Litigation                                                 2nd Pass         Conversion
                                  Tape Archives    Signaturing      Report
                       Hold                                                    Review


                                    Doc Mgmt                                                   Metadata Load
                                                     Hashing        Report    Redactions           Files
                                     Systems


                                                                             Priv / Redact.
                                                     Indexing       Report
                                                                                  Logs


                                                     DeNist /                   QC &
                                                     Culling                  Reporting

                                                     Quality
                                                     Control


LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                                                             14
The Litigation Lifecycle
                                                                        Case
                                                                        Strategy

                 Analysis /
                                          Investigation /   Pre Trial
                 Doc                                                               Filings    Trial Prep
                                          Research          Motions
                 Production

                                                                                   Argument   Witness
                 Discovery
                                                                                   Prep       Prep


                              Paper
       E-Discovery
                              Discovery




LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                                                             15
Obstacles, pitfalls and how to avoid them

    • View as long-term investment, not quick fix
              long term

    • Not everyone is suited for project management

    • New terms & acronyms / micro culture
                             micro-culture

    • Expect different project management styles



LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                        16
Certification – The Pros and Cons
       • Project Management Certification and Education
           – Consistent fundamentals
           – Certification or degrees do not guarantee effective project
             management
           – Industry considerations




LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                             17
Questions
    • George Rudoy, CEO, Integrated Legal Technology, LLC
    grudoy@integratedlegaltechnology.com
    grudoy@integratedlegaltechnology com

    • Bobby Malhotra, Staff Counsel, Munger, Tolles & Olson
           y                            g
    bobby.malhotra@mto.com

    • Joy Murao, Director of Practice Support, Paul Hastings
    joymurao@paulhastings.com

    • Chris Wilen, Technology Counsel, Fios Inc.
    cwilen@fiosinc.com
    cwilen@fiosinc com

LEGALTECH® WEST COAST| MAY 17-18, 2011
                           17-                                 18
                                                                18

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Legal Project Management

  • 1. MAY 17-18, 2011 | THE WESTIN BONAVENTURE HOTEL, LOS ANGELES 17- Legal Project Management ega oject a age e t Moderator: George udoy, C O, teg ated ega ec o ogy, C Geo ge Rudoy, CEO, Integrated Legal Technology, LLC Panelists: Bobby Malhotra, Staff Counsel, Munger, Tolles & Olson Joy Murao, Director of Practice Support, Paul Hastings Chris Wilen, Technology Counsel, Fios Inc.
  • 2. Project Management LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 22
  • 3. What is a Project? • A project is a temporary endeavor undertaken to create p j p y unique products, services or results • A project has limits or constraints (time, cost and scope) • A project has stakeholders which are people or organizations: – Who are actively involved in the project – Who exert influence over the project – Whose interests may be positively or negatively affected by the performance or completion of the project Examples: Project Sponsor(s), Project team members, Clients/Users, Firm Sponsor(s) members Clients/Users management, Vendors LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 33
  • 4. What is not a project? • Litigation task or assignment • On-going operations, e.g., IT, CSS • Case – a group of related projects i a program C f l d j is • Multiple matters – if related, then a program LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 44
  • 5. Litigation Project Stakeholders Client Client General business Counsel manager(s) Firm p Partnership Client IT Department D t t Billing Partner Associate Firm Partner (discovery (di Professional (case lead) Magistrate lead) Services Management Project Manager Collection Paralegal Team Opposing Collection Vendor Party Lit Support Review Team Hosted Processing Review Vendor Vendor LEGALTECH® WEST COAST| MAY 17-18, 2011 17- Tim Slattery 2010 5
  • 6. You may be a project manager if…. You recently did something like this:  Calculated a 35-minute schedule to be seated at the theater, with a +/- 10% estimation range Watch Movie at Theater Schedule • Begin driving – 0 minutes • Turn back to get spouse’s g g p glasses – 5 minutes • Drive to theater – 15 minutes • Buy tickets – 5 minutes (may fast-track task by using Fandango) g ) • Purchase food – 7 minutes • Walk to theater & find seats -- 3 minutes LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 6
  • 7. Project Management History • Since early civilization – pyramids • M d Modern & systemic since 1950’ i i 1950’s • Grew from construction, engineering, defense • Henry Gantt, Frederick Taylor (scientific management) • 1969 -- Project Management Institute (PMI) • 1981 – 1st Project Management Book of Knowledge ( l d (PMBOK) ) • >200,000 certified Project Management Professionals (PMP) in 170 countries Sources: Wikipedia & Project Management Institute LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 7
  • 8. Project Management • The application of knowledge, skills, tools, and techniques to pp g , , , q project activities to meet the project requirements • Is intended to enable a balance between the three primary project constraints: ti j t t i t time, cost and performance t d f • Is used for planning and control of activities in order to complete a p j successfully in spite of risks p project y p Performance LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 88
  • 9. Project Management Processes Project management consists of 5 distinct groups of processes: •Initiation - project is defined, objectives and high-level requirements are determined •Planning - scope is established, requirements are defined/refined and activities are planned p •Execution - the work necessary to meet requirements and achieve goals is completed •Monitoring & C t l - project performance i t k d and regulated M it i Control j t f is tracked d l t d •Closure - project activities are finalized and the project is closed out LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 99
  • 10. The 9 PM Knowledge Areas • Procurement Management g • Risk Management • g Communication Management • Human Resource Management • Quality Management • Cost Management • Time Management • Scope Management • Integration Management LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 10
  • 11. Project Types LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 11
  • 12. Project Management & E- Discovery Di Monitor Initiate Plan Execute & Close Control LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 12
  • 13. Effectiveness, Efficiency & Cost Savings Available Information Litigation Cone of Uncertainty Variance Trial Productivity Window Knowledge TIME LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 13
  • 14. The E-Discovery WBS Identification Preservation Collection Processing Analysis Review Production Custodian Retention Virus Production Set Email Index Host - Batch Designation Mapping Policy Scanning Data Litigation Text 1st Pass Workstations Analyze QC Mapping Hold Extraction Review Litigation 2nd Pass Conversion Tape Archives Signaturing Report Hold Review Doc Mgmt Metadata Load Hashing Report Redactions Files Systems Priv / Redact. Indexing Report Logs DeNist / QC & Culling Reporting Quality Control LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 14
  • 15. The Litigation Lifecycle Case Strategy Analysis / Investigation / Pre Trial Doc Filings Trial Prep Research Motions Production Argument Witness Discovery Prep Prep Paper E-Discovery Discovery LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 15
  • 16. Obstacles, pitfalls and how to avoid them • View as long-term investment, not quick fix long term • Not everyone is suited for project management • New terms & acronyms / micro culture micro-culture • Expect different project management styles LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 16
  • 17. Certification – The Pros and Cons • Project Management Certification and Education – Consistent fundamentals – Certification or degrees do not guarantee effective project management – Industry considerations LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 17
  • 18. Questions • George Rudoy, CEO, Integrated Legal Technology, LLC grudoy@integratedlegaltechnology.com grudoy@integratedlegaltechnology com • Bobby Malhotra, Staff Counsel, Munger, Tolles & Olson y g bobby.malhotra@mto.com • Joy Murao, Director of Practice Support, Paul Hastings joymurao@paulhastings.com • Chris Wilen, Technology Counsel, Fios Inc. cwilen@fiosinc.com cwilen@fiosinc com LEGALTECH® WEST COAST| MAY 17-18, 2011 17- 18 18