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FOR INTERNAL USE
LGT5169
Airport Business Management
Lecture 2
Airport Finance & Commercial
Management
1
1
FOR INTERNAL USE
Overview of the Lecture
• Introduction
• Airport ownership, regulation and stakeholders
• Airport costs and revenues
• Airport credit ratings
• Airport management models
2
FOR INTERNAL USE
Introduction
• Airport finance is a key tool for ensuring the
longevity of an airport. The roles:
– Crucial to an airport’s long-term survival is a consistent
volume of traffic
– Airline determine the level of service to an airport
primarily based on the volume and characteristics of
demand and internal consideration
– Airline’s consideration
• Sufficient infrastructure, extra cost incurred
• Airport charge
– Effective management influenced airport finance
3
FOR INTERNAL USE
Introduction
• Traditionally, all airports were owned by the public
sector
– Strategically important asset for regional and national
economic development
• The privately owned airports tended to be the very
small general aviation airports
• Commercial management practices were not given
top priority
4
FOR INTERNAL USE
• Moves towards commercialization
– Effects of airline deregulation
– Establishment of more independent airport authorities
– Airports were given more commercial and operational
freedom
– An increasing number of airports started adopting more
commercial accounting practices in the 1970s and 1980s
– Greater reliance on commercial revenue
5
Introduction
FOR INTERNAL USE
• Airports are effectively regional monopolies
– Requires high capital investment costs with sole purpose
of competition, highly inefficient
– Airports and airport systems become regional monopolies
– US model
• Airports are publicly owned (by cities, States)
• Receive AIP funding cannot make a profit for owners
– UK model
• Major airports are privately owned through Heathrow Airport
Holding Limited (formerly BAA)
• Airport user charges are regulated and reviewed every 5 years
(retail price index – x)%
6
AIP – airport improvement program
Airport ownership, regulation and stakeholders
FOR INTERNAL USE
• Multitude of stakeholders, within and outside the physical
and organizational boundaries of the airport
7
Airport ownership, regulation and stakeholders
FOR INTERNAL USE
• Not all of them responsible of the airport organization
8
Airport ownership, regulation and stakeholders
FOR INTERNAL USE
• Airports depend on capital and operating revenue to
pay for capital projects and operating expenses
9
Airport cost and revenues
FOR INTERNAL USE
• Airports operate either on a single-till or dual-till
model
10
Airport cost and revenues
FOR INTERNAL USE
• Airports operating cost cover many different
11
Airport cost and revenues
FOR INTERNAL USE
• Airports takes different approaches to determine
which work to handle in-house vs outsource
12
Airport cost and revenues
FOR INTERNAL USE
• Capital cost come through very large projects
and through small and medium-sized
equipment
13
Airport cost and revenues
FOR INTERNAL USE
14
Airport cost and revenues
Airport Revenue
Aeronautical revenue
Non aeronautical
revenue
FOR INTERNAL USE
15
Airport cost and revenues
Sources of Aeronautical Revenue
Runway usage fee A/C Take off & landing
Passenger fee Terminal service, airport security and ???
Aircraft parking fee Per hour or per session
Handling fee Ground handling service
Others ATC, navigation, lighting, air bridge, CO2 emission etc…..
Who set airport charges?
– Usually by government or by the airport
– The charges framework is very uniform but can be very different
among similar airports
FOR INTERNAL USE
16
Airport cost and revenues
ICAO’s Policies on Charges for Airports and Air Navigation Services
Basic principles
▪ Non discrimination
▪ No abuse of dominant position
▪ Transparency
▪ Encourage efficiency and efficiency in the provision of services
▪ Monitor and encourage investments to meet future demand
▪ Ensure user’s views are taken into account
FOR INTERNAL USE
Terminal
• Duty & tax Free
• Other retail
• News & Gifts
• Car Hire
Property
• Offices
• Utilities
• Advertising
• Real estate
• Hotels
Car Parking
• Short Stay
• Medium Stay
• Long-Stay
• Staff
17
Airport cost and revenues
• Sources of non-aeronautical revenue
FOR INTERNAL USE
• Factors affect terminal sales
– Traffic
– Dwell Time
– Psychology
– Regulations
– Terminal design / unit location
– Retail / F&B mix
– Contracts
– Success of operator
18
Airport cost and revenues
FOR INTERNAL USE
Factors that Affect Terminal Sales
terminal design and unit location
Check-in Check-in
Security
Schematic diagram of passenger airside flow
Retail
Food & Beverage
Seating
Business Lounge
19
FOR INTERNAL USE
Factors that Affect Terminal Sales
terminal design and unit location
Security
Retail
Food & Beverage
Seating
Business Lounge
FIDS
display
Schematic diagram of passenger airside flow
20
FOR INTERNAL USE
• Property income generated from lease of:
– Offices
– Business lounges
– Industrial real estate (hangars, cargo facilities, business
parks)
– Hotels
• Airports are attractive development sites
• Importance of property depends on:
– Traffic volume and characteristics
– Scale of freight activity
– Airport land use planning agreements
– Distance from urban centre
21
Airport cost and revenues
FOR INTERNAL USE
• Airports can be attractive advertising sites –
(especially for premium brands)
– Depends on:
• Volume and characteristics of passengers
• Architecture of airport
• Quality of Media
• General economic conditions
22
Airport cost and revenues
FOR INTERNAL USE
23
Airport cost and revenues
0 10 20 30 40
Birmingham
Amsterdam
BAA
Los Angeles
Manchester
Zurich
Athens
ADP
Fraport
Beijing
Car Parking Revenue as % of
Total Commercial Revenue
FOR INTERNAL USE
• Airport can benefit from both active approaches and
operational conditions for driving non-aeronautical
revenues.
– Strategies approach:
• Creating an attractive atmosphere in which passenger are more
likely to spend money
• Dwell times are an important metric; a facility which the
passenger simply pass through quickly may be convenient to
passenger but will not generate significant non-aeronautical
revenues
• Many airports have been laid out to ensure that passenger have to
pass through a variety of retail outlets on the way to the gate
24
Airport cost and revenues
FOR INTERNAL USE
– Operational conditions
• A certain level of delays may have a positive impact on the level of
non-aeronautical revenues since they increase passenger dwell
times
• Passengers that are stuck waiting for a delayed flight are more
likely to spend money on food and in retail
25
Airport cost and revenues
FOR INTERNAL USE
• Some airports also have unusual sources of revenue
26
Airport cost and revenues
FOR INTERNAL USE
0
1
0
20
30
40
50
60
70
80
90
1
00
Asia Pacific Europe Latin America /
Carribean
North America
Other
Advertising
Property
Car Rental
Car Parking
Retail
Breakdown of Non-aeronautical Revenues 2008 ACI airports by region in %
Source: 2008 ACI airport economics survey 27
Airport cost and revenues
FOR INTERNAL USE
• Determined by a multitude of factors and are the key
drivers of the cost of borrowing for capital projects
28
Airport credit ratings
FOR INTERNAL USE
• The level of O&D traffic and expected growth are
an important credit rating determinant
29
Airport credit ratings
FOR INTERNAL USE
Source: Pagliari (2010)
30
Airport management models
Current situation
Traditional airports managed all their commercial activities in-house.
At some airports, duty-free business was managed by the national airline.
In past 30 years, airports have increasingly relied on 3rd party operators (duty-free,
F&B, car parking and etc)
Airport retail / F&B is dominated by a few large specialist companies.
Different contractual agreements have been established between airports and 3rd
party operators.
FOR INTERNAL USE
High level of airport
control
Low level of airport
control
Direct
management
Management
contract
Joint -venture
Concession
agreement
Source: Pagliari (2010) 31
Airport management models
FOR INTERNAL USE
• Direct management
– Airport operator responsible for entire business (marketing,
pricing, procurement)
– Traditional model – today mainly used in very small airports
– Limited application to terminal retail because airports do not:
• Have competency to manage retail directly
• Have same bargaining leverage with suppliers as major retail
operators do
– Few examples of direct management of retail include Dubai,
Dublin, Malaysian Airports, Amsterdam
– Can work well in large airports with established airport
operators that have retailing experience
– Car parking at many major airports is managed directly
– Property managed directly by airport property departments
32
Airport management models
FOR INTERNAL USE
• Management contract
– Airport authority owns the business – pays all costs and
receives all revenue
– A third-party operator is contracted to manage the
business – paid a performance-based fee
– Contracts last for a fixed term (3 to 10 years)
– Airport not involved in staffing issues
– Greater financial risk to airport
– Not common in terminal retail – mostly used in car parking
33
Airport management models
FOR INTERNAL USE
• Joint-ventures
– Airport and operator establish JV company to develop business
– Airport able to develop long-term strategy with an experienced
operator (long-term contract agreement)
– High administration / bureaucracy costs associated with
contract-based models (e.g. concession) are removed
– Risks, profits, capital expenditure shared between airport &
operator
– JV will work well in large airports with high retail / F&B activity
• Aéroports de Paris with Aelia (travel retail operator)
• TAV with Gebr Heinemann in Istanbul
– Favoured model by retail / F&B operators (longer term security)
34
Airport management models
FOR INTERNAL USE
• Concession
– Most widely adopted model in retail / F&B.
– Most airports do not have expertise in retail / F&B
– The operator pays the airport company a % of the shop /
outlet turnover
– Contracts between the airport and the operator run for
periods of between 5 to 10 years
– Revenue sharing ensures cooperation
– Contracts with operators are secured through a competitive
tender
35
Airport management models
FOR INTERNAL USE
36
Airport management models
Concession
Master concession contract
(single contract)
▪ Works better in smaller airports
▪ Economic of scales
▪ Retail operators able to transfer knowledge of travel
retail experience
▪ Easier for the airport authority to manage
Separate contracts with
individual retailers
▪ Works better in larger airports
▪ More diversity / competition may improve quality of
retail offer
▪ More complicated for the airport authority to
manage
▪ Possible high turnover of retails
FOR INTERNAL USE
Thank You
37

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Lecture 2 - Airport Finance and Commercial Management_2023.pdf

  • 1. FOR INTERNAL USE LGT5169 Airport Business Management Lecture 2 Airport Finance & Commercial Management 1 1
  • 2. FOR INTERNAL USE Overview of the Lecture • Introduction • Airport ownership, regulation and stakeholders • Airport costs and revenues • Airport credit ratings • Airport management models 2
  • 3. FOR INTERNAL USE Introduction • Airport finance is a key tool for ensuring the longevity of an airport. The roles: – Crucial to an airport’s long-term survival is a consistent volume of traffic – Airline determine the level of service to an airport primarily based on the volume and characteristics of demand and internal consideration – Airline’s consideration • Sufficient infrastructure, extra cost incurred • Airport charge – Effective management influenced airport finance 3
  • 4. FOR INTERNAL USE Introduction • Traditionally, all airports were owned by the public sector – Strategically important asset for regional and national economic development • The privately owned airports tended to be the very small general aviation airports • Commercial management practices were not given top priority 4
  • 5. FOR INTERNAL USE • Moves towards commercialization – Effects of airline deregulation – Establishment of more independent airport authorities – Airports were given more commercial and operational freedom – An increasing number of airports started adopting more commercial accounting practices in the 1970s and 1980s – Greater reliance on commercial revenue 5 Introduction
  • 6. FOR INTERNAL USE • Airports are effectively regional monopolies – Requires high capital investment costs with sole purpose of competition, highly inefficient – Airports and airport systems become regional monopolies – US model • Airports are publicly owned (by cities, States) • Receive AIP funding cannot make a profit for owners – UK model • Major airports are privately owned through Heathrow Airport Holding Limited (formerly BAA) • Airport user charges are regulated and reviewed every 5 years (retail price index – x)% 6 AIP – airport improvement program Airport ownership, regulation and stakeholders
  • 7. FOR INTERNAL USE • Multitude of stakeholders, within and outside the physical and organizational boundaries of the airport 7 Airport ownership, regulation and stakeholders
  • 8. FOR INTERNAL USE • Not all of them responsible of the airport organization 8 Airport ownership, regulation and stakeholders
  • 9. FOR INTERNAL USE • Airports depend on capital and operating revenue to pay for capital projects and operating expenses 9 Airport cost and revenues
  • 10. FOR INTERNAL USE • Airports operate either on a single-till or dual-till model 10 Airport cost and revenues
  • 11. FOR INTERNAL USE • Airports operating cost cover many different 11 Airport cost and revenues
  • 12. FOR INTERNAL USE • Airports takes different approaches to determine which work to handle in-house vs outsource 12 Airport cost and revenues
  • 13. FOR INTERNAL USE • Capital cost come through very large projects and through small and medium-sized equipment 13 Airport cost and revenues
  • 14. FOR INTERNAL USE 14 Airport cost and revenues Airport Revenue Aeronautical revenue Non aeronautical revenue
  • 15. FOR INTERNAL USE 15 Airport cost and revenues Sources of Aeronautical Revenue Runway usage fee A/C Take off & landing Passenger fee Terminal service, airport security and ??? Aircraft parking fee Per hour or per session Handling fee Ground handling service Others ATC, navigation, lighting, air bridge, CO2 emission etc….. Who set airport charges? – Usually by government or by the airport – The charges framework is very uniform but can be very different among similar airports
  • 16. FOR INTERNAL USE 16 Airport cost and revenues ICAO’s Policies on Charges for Airports and Air Navigation Services Basic principles ▪ Non discrimination ▪ No abuse of dominant position ▪ Transparency ▪ Encourage efficiency and efficiency in the provision of services ▪ Monitor and encourage investments to meet future demand ▪ Ensure user’s views are taken into account
  • 17. FOR INTERNAL USE Terminal • Duty & tax Free • Other retail • News & Gifts • Car Hire Property • Offices • Utilities • Advertising • Real estate • Hotels Car Parking • Short Stay • Medium Stay • Long-Stay • Staff 17 Airport cost and revenues • Sources of non-aeronautical revenue
  • 18. FOR INTERNAL USE • Factors affect terminal sales – Traffic – Dwell Time – Psychology – Regulations – Terminal design / unit location – Retail / F&B mix – Contracts – Success of operator 18 Airport cost and revenues
  • 19. FOR INTERNAL USE Factors that Affect Terminal Sales terminal design and unit location Check-in Check-in Security Schematic diagram of passenger airside flow Retail Food & Beverage Seating Business Lounge 19
  • 20. FOR INTERNAL USE Factors that Affect Terminal Sales terminal design and unit location Security Retail Food & Beverage Seating Business Lounge FIDS display Schematic diagram of passenger airside flow 20
  • 21. FOR INTERNAL USE • Property income generated from lease of: – Offices – Business lounges – Industrial real estate (hangars, cargo facilities, business parks) – Hotels • Airports are attractive development sites • Importance of property depends on: – Traffic volume and characteristics – Scale of freight activity – Airport land use planning agreements – Distance from urban centre 21 Airport cost and revenues
  • 22. FOR INTERNAL USE • Airports can be attractive advertising sites – (especially for premium brands) – Depends on: • Volume and characteristics of passengers • Architecture of airport • Quality of Media • General economic conditions 22 Airport cost and revenues
  • 23. FOR INTERNAL USE 23 Airport cost and revenues 0 10 20 30 40 Birmingham Amsterdam BAA Los Angeles Manchester Zurich Athens ADP Fraport Beijing Car Parking Revenue as % of Total Commercial Revenue
  • 24. FOR INTERNAL USE • Airport can benefit from both active approaches and operational conditions for driving non-aeronautical revenues. – Strategies approach: • Creating an attractive atmosphere in which passenger are more likely to spend money • Dwell times are an important metric; a facility which the passenger simply pass through quickly may be convenient to passenger but will not generate significant non-aeronautical revenues • Many airports have been laid out to ensure that passenger have to pass through a variety of retail outlets on the way to the gate 24 Airport cost and revenues
  • 25. FOR INTERNAL USE – Operational conditions • A certain level of delays may have a positive impact on the level of non-aeronautical revenues since they increase passenger dwell times • Passengers that are stuck waiting for a delayed flight are more likely to spend money on food and in retail 25 Airport cost and revenues
  • 26. FOR INTERNAL USE • Some airports also have unusual sources of revenue 26 Airport cost and revenues
  • 27. FOR INTERNAL USE 0 1 0 20 30 40 50 60 70 80 90 1 00 Asia Pacific Europe Latin America / Carribean North America Other Advertising Property Car Rental Car Parking Retail Breakdown of Non-aeronautical Revenues 2008 ACI airports by region in % Source: 2008 ACI airport economics survey 27 Airport cost and revenues
  • 28. FOR INTERNAL USE • Determined by a multitude of factors and are the key drivers of the cost of borrowing for capital projects 28 Airport credit ratings
  • 29. FOR INTERNAL USE • The level of O&D traffic and expected growth are an important credit rating determinant 29 Airport credit ratings
  • 30. FOR INTERNAL USE Source: Pagliari (2010) 30 Airport management models Current situation Traditional airports managed all their commercial activities in-house. At some airports, duty-free business was managed by the national airline. In past 30 years, airports have increasingly relied on 3rd party operators (duty-free, F&B, car parking and etc) Airport retail / F&B is dominated by a few large specialist companies. Different contractual agreements have been established between airports and 3rd party operators.
  • 31. FOR INTERNAL USE High level of airport control Low level of airport control Direct management Management contract Joint -venture Concession agreement Source: Pagliari (2010) 31 Airport management models
  • 32. FOR INTERNAL USE • Direct management – Airport operator responsible for entire business (marketing, pricing, procurement) – Traditional model – today mainly used in very small airports – Limited application to terminal retail because airports do not: • Have competency to manage retail directly • Have same bargaining leverage with suppliers as major retail operators do – Few examples of direct management of retail include Dubai, Dublin, Malaysian Airports, Amsterdam – Can work well in large airports with established airport operators that have retailing experience – Car parking at many major airports is managed directly – Property managed directly by airport property departments 32 Airport management models
  • 33. FOR INTERNAL USE • Management contract – Airport authority owns the business – pays all costs and receives all revenue – A third-party operator is contracted to manage the business – paid a performance-based fee – Contracts last for a fixed term (3 to 10 years) – Airport not involved in staffing issues – Greater financial risk to airport – Not common in terminal retail – mostly used in car parking 33 Airport management models
  • 34. FOR INTERNAL USE • Joint-ventures – Airport and operator establish JV company to develop business – Airport able to develop long-term strategy with an experienced operator (long-term contract agreement) – High administration / bureaucracy costs associated with contract-based models (e.g. concession) are removed – Risks, profits, capital expenditure shared between airport & operator – JV will work well in large airports with high retail / F&B activity • Aéroports de Paris with Aelia (travel retail operator) • TAV with Gebr Heinemann in Istanbul – Favoured model by retail / F&B operators (longer term security) 34 Airport management models
  • 35. FOR INTERNAL USE • Concession – Most widely adopted model in retail / F&B. – Most airports do not have expertise in retail / F&B – The operator pays the airport company a % of the shop / outlet turnover – Contracts between the airport and the operator run for periods of between 5 to 10 years – Revenue sharing ensures cooperation – Contracts with operators are secured through a competitive tender 35 Airport management models
  • 36. FOR INTERNAL USE 36 Airport management models Concession Master concession contract (single contract) ▪ Works better in smaller airports ▪ Economic of scales ▪ Retail operators able to transfer knowledge of travel retail experience ▪ Easier for the airport authority to manage Separate contracts with individual retailers ▪ Works better in larger airports ▪ More diversity / competition may improve quality of retail offer ▪ More complicated for the airport authority to manage ▪ Possible high turnover of retails