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Yang Perlu Diketahui???
 ATTITUDE / sikap
 KNOWLEDGE / pengetahuan
 SKILLS / ketrampilan
 Courage / semangat
 Discipline / Disiplin
 Hard-working / kerja keras – rajin
 Responsibility / tanggung jawab
 Manner / sopan santun
 GOOD HABIT / kebiasaan baik creates –
CHARACTER / karakter creates –
INTEGRITY berintegritas – nama baik
(kejujuran, dapat dipercaya, etc / dll.
 Family background / keluarga
 Culture background / budaya
 Education background / pendidikan
 Working environment / lingkungan kerja
 Example: General / umum – Specific / khusus
 LocalWisdom / kearifan lokal
 Education / pendidikan (formal – non formal)
 Information / informasi
 Self Study / autodidak
 Conceptual Skills / berpikir
 Human Relation Skills / hubungan
 Administrative Skills / administrasi
 Technical Skills / teknis
 Mental ability - identifying relationships among
different pieces of information. / kemampuan
menyatukan informasi.
 Information – Acquire, Analyze & Interpret /
mencari, menganalisa dan mengartikan
 “See the big pictures” / melihat secara luas
 Decision making / pengambilan keputusan &
problem solving / pemecahan masalah
 Understanding other people / mengerti orang
lain
 Leading function involve communicating with,
motivating, leading, coaching, empowering &
facilitating employees. / komunikasi,
memimpin, membina dan melatih.
 Dealing not only with individuals but also with
people in groups & even with relationships
among groups. / berhubungan dengan
kelompok
 Procedures to process paperwork in an orderly
manner. / administrasi surat-menyurat
 The ability some people have to “make things
happen” & “get things done”. / membuat
sesuatu dan menyelesaikan sesuatu.

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LEARNING ABILITY TRAINING FOR HOTELIER.ppt

  • 2.  ATTITUDE / sikap  KNOWLEDGE / pengetahuan  SKILLS / ketrampilan
  • 3.  Courage / semangat  Discipline / Disiplin  Hard-working / kerja keras – rajin  Responsibility / tanggung jawab  Manner / sopan santun  GOOD HABIT / kebiasaan baik creates – CHARACTER / karakter creates – INTEGRITY berintegritas – nama baik (kejujuran, dapat dipercaya, etc / dll.
  • 4.  Family background / keluarga  Culture background / budaya  Education background / pendidikan  Working environment / lingkungan kerja
  • 5.  Example: General / umum – Specific / khusus  LocalWisdom / kearifan lokal  Education / pendidikan (formal – non formal)  Information / informasi  Self Study / autodidak
  • 6.  Conceptual Skills / berpikir  Human Relation Skills / hubungan  Administrative Skills / administrasi  Technical Skills / teknis
  • 7.  Mental ability - identifying relationships among different pieces of information. / kemampuan menyatukan informasi.  Information – Acquire, Analyze & Interpret / mencari, menganalisa dan mengartikan  “See the big pictures” / melihat secara luas  Decision making / pengambilan keputusan & problem solving / pemecahan masalah
  • 8.  Understanding other people / mengerti orang lain  Leading function involve communicating with, motivating, leading, coaching, empowering & facilitating employees. / komunikasi, memimpin, membina dan melatih.  Dealing not only with individuals but also with people in groups & even with relationships among groups. / berhubungan dengan kelompok
  • 9.  Procedures to process paperwork in an orderly manner. / administrasi surat-menyurat  The ability some people have to “make things happen” & “get things done”. / membuat sesuatu dan menyelesaikan sesuatu.