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Tatiana Labkovich
Agile Belarus Community
Meet-up
Lean
Product Management
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
Agenda
• What Is Lean?
• What’s Important about Lean?
What is Lean?
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
Lean is a …
… management strategy to create more value for customers with
fewer resources within shortest period of time.
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
Lean is a …
… management strategy to create more VALUE for customers
with fewer resources within shortest period of time.
Agile Belarus #AgileBelarusCommunityMeet-up
Then… How Do We Know
• What value is?
• We are delivering value, and
• How do we know we are doing the
right thing?
Agile Belarus #AgileBelarusCommunityMeet-up
Discovering Value
• Listen to your customers
• Understand their PROBLEMS
• 5 Why Technique helps
• Prioritize
Agile Belarus #AgileBelarusCommunityMeet-up
Backlog Prioritization Techniques
Weighted Shortest Job First
W𝑆𝐽𝐹 =
𝐶𝑜𝑠𝑡 𝑜𝑓 𝐷𝑒𝑙𝑎𝑦
𝐽𝑜𝑏 𝑆𝑖𝑧𝑒
Cost of delay
• Determined by business
• = User business value + Time criticality + Risk
reduction-opportunity enablement value
• Relative
Job Size
• Determined by the team
• Relative
WSJF – Scaled Agile Framework
Easiest but most important job first
Priority = 𝐼𝑚𝑝𝑜𝑟𝑡𝑎𝑛𝑐𝑒 ∗ 𝐶𝑜𝑚𝑝𝑙𝑒𝑥𝑖𝑡𝑦
Importance
• Determined by business
• 1- Critical, 2- Very Important, 3- Important)
• Relative
Complexity
• Determined by the team
• 1- Easy, 2- Medium, 3- High
• Relative
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
Lean Approach Goals
Eliminate
Waste
Improve
Quality
Reduce
Lead Time
Reduce
Total Cost
Agile Belarus #AgileBelarusCommunityMeet-up
Lean Principles
Lean
Principles
1.1.
Define
Value
1.2. Map
Value
Stream
1.3.
Create
Flow
1.4.
Establish
Pull
1.5.
Pursuit
Perfection
1. Specify value as the customer sees it
2. Identify the value stream; eliminate
waste
3. Make value flow at the customer’s pull
4. Involve and empower employees
5. Continuously improve to pursue
perfection
What is Important about
Lean?
Agile Belarus #AgileBelarusCommunityMeet-up
1. Specify & Share Value
• Clearly identify project goals,
objectives and requirements
• Visualize them and share with all
stakeholders
• Use them as acceptance criteria
• Doing the right projects right means
- Satisfying needs of all stakeholders
Agile Belarus #AgileBelarusCommunityMeet-up
2. Eliminate Waste: Shift Mindset
Current Thinking
Waste
Lean Thinking
Process
Methods
Movem
ent
Defects
Waiting
Inventor
y
Overpro
duction
Agile Belarus #AgileBelarusCommunityMeet-up
2. Eliminate Waste: Common Causes of Waste
• Long setup time
• Lack of training
• Layout (distance)
• Poor maintenance
• Poor work methods
• Incapable processes
• Ineffective production
• Lack of workplace organization
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
2. Eliminate Waste: Project as Value Stream
• Identify Project Value Stream
– all the actions, (both value added and non-value added) required to
create a product
• Look at the project as a process
• Look at weak chains
• Eliminate bottlenecks
• Build strong routine
Agile Belarus #AgileBelarusCommunityMeet-up
2. Eliminate Waste: Value Stream Thinking
Current
State
Ideal
State
Future
State
• Remove
• Unnecessary steps
• Steps that overly burden resources
• Steps that impact risk, relationships
and quality
• Iterate
* avoid sub-optimization
Agile Belarus #AgileBelarusCommunityMeet-up
2. Eliminate Waste: Control Your System
Facts
• Customer’s don’t like waiting
• Too much work causes:
• Chaos
• Priority Battles
• Constant Expediting
• Low Performance
• Frustration
Characteristics that govern process
behavior
• Work in Progress (WIP) – total
amount of work in the system
• Lead Time – waiting time
• Throughput Rate
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
2. Eliminate Waste: Little’s Law
Agile Belarus #AgileBelarusCommunityMeet-up
2. Eliminate Waste: Little’s Law
• Throughput rate requires either
• Shorten number of work in
progress
• Optimize process and decrease
lead time
Example
WIP: 20 passengers in the queue
Lead Time: 5 passengers per
minute
Throughput Rate: 20/5 = 4
minutes of waiting
Agile Belarus #AgileBelarusCommunityMeet-up
3. “Pull” System
With Customers
• Use Pull Planning
• Find the most direct route to the
customer and pull the demand
• Ensure that Project Addresses
Meaningful Needs
• Increase Visibility for All Stakeholders
With Team
• Build prioritized queue
• Pull work from the next phase of
the value stream
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
4. Engage & Empower Team(s)
• De-centralize decision making where possible
• Get to know your team motivation
• Empower team with clear boundaries
• Involve the team in planning, estimating, and scheduling
• Avoid committing teams to unrealistic schedules and budgets
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
4. Engage & Empower Team(s): Build Trust
• mingle,
don't
meddle)
• stay true to
your own
values
• consistent
behavior
• communi
cate this
clearly
Trust your
people
Earn trust
from your
people
Help
people to
trust each
other
Trust
yourself
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
5. Continuously Improve: Keep it small
• Look for quick wins
• Promote positive impact of the process changes
Small
Project
Small
Impact
Small
Impact
Easier to
Fix
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
5. Continuously Improve
• Support continuous reflection and improvement
• Define lessons learned
• Take actions to implement lessons learned
• Manage towards perfection
Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up
More Useful Tips
• Create a culture of fixing problems to maintain the highest quality
standards
• Visualize and highlight problem areas and reporting
• Focus on reliable and tested technology for your team and project
Thank you
t.labkovich@gmail.com

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Lean Product Management

  • 1. Tatiana Labkovich Agile Belarus Community Meet-up Lean Product Management
  • 2. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up Agenda • What Is Lean? • What’s Important about Lean?
  • 4. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up Lean is a … … management strategy to create more value for customers with fewer resources within shortest period of time.
  • 5. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up Lean is a … … management strategy to create more VALUE for customers with fewer resources within shortest period of time.
  • 6. Agile Belarus #AgileBelarusCommunityMeet-up Then… How Do We Know • What value is? • We are delivering value, and • How do we know we are doing the right thing?
  • 7. Agile Belarus #AgileBelarusCommunityMeet-up Discovering Value • Listen to your customers • Understand their PROBLEMS • 5 Why Technique helps • Prioritize
  • 8. Agile Belarus #AgileBelarusCommunityMeet-up Backlog Prioritization Techniques Weighted Shortest Job First W𝑆𝐽𝐹 = 𝐶𝑜𝑠𝑡 𝑜𝑓 𝐷𝑒𝑙𝑎𝑦 𝐽𝑜𝑏 𝑆𝑖𝑧𝑒 Cost of delay • Determined by business • = User business value + Time criticality + Risk reduction-opportunity enablement value • Relative Job Size • Determined by the team • Relative WSJF – Scaled Agile Framework Easiest but most important job first Priority = 𝐼𝑚𝑝𝑜𝑟𝑡𝑎𝑛𝑐𝑒 ∗ 𝐶𝑜𝑚𝑝𝑙𝑒𝑥𝑖𝑡𝑦 Importance • Determined by business • 1- Critical, 2- Very Important, 3- Important) • Relative Complexity • Determined by the team • 1- Easy, 2- Medium, 3- High • Relative
  • 9. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up Lean Approach Goals Eliminate Waste Improve Quality Reduce Lead Time Reduce Total Cost
  • 10. Agile Belarus #AgileBelarusCommunityMeet-up Lean Principles Lean Principles 1.1. Define Value 1.2. Map Value Stream 1.3. Create Flow 1.4. Establish Pull 1.5. Pursuit Perfection 1. Specify value as the customer sees it 2. Identify the value stream; eliminate waste 3. Make value flow at the customer’s pull 4. Involve and empower employees 5. Continuously improve to pursue perfection
  • 11. What is Important about Lean?
  • 12. Agile Belarus #AgileBelarusCommunityMeet-up 1. Specify & Share Value • Clearly identify project goals, objectives and requirements • Visualize them and share with all stakeholders • Use them as acceptance criteria • Doing the right projects right means - Satisfying needs of all stakeholders
  • 13. Agile Belarus #AgileBelarusCommunityMeet-up 2. Eliminate Waste: Shift Mindset Current Thinking Waste Lean Thinking Process Methods Movem ent Defects Waiting Inventor y Overpro duction
  • 14. Agile Belarus #AgileBelarusCommunityMeet-up 2. Eliminate Waste: Common Causes of Waste • Long setup time • Lack of training • Layout (distance) • Poor maintenance • Poor work methods • Incapable processes • Ineffective production • Lack of workplace organization
  • 15. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up 2. Eliminate Waste: Project as Value Stream • Identify Project Value Stream – all the actions, (both value added and non-value added) required to create a product • Look at the project as a process • Look at weak chains • Eliminate bottlenecks • Build strong routine
  • 16. Agile Belarus #AgileBelarusCommunityMeet-up 2. Eliminate Waste: Value Stream Thinking Current State Ideal State Future State • Remove • Unnecessary steps • Steps that overly burden resources • Steps that impact risk, relationships and quality • Iterate * avoid sub-optimization
  • 17. Agile Belarus #AgileBelarusCommunityMeet-up 2. Eliminate Waste: Control Your System Facts • Customer’s don’t like waiting • Too much work causes: • Chaos • Priority Battles • Constant Expediting • Low Performance • Frustration Characteristics that govern process behavior • Work in Progress (WIP) – total amount of work in the system • Lead Time – waiting time • Throughput Rate
  • 18. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up 2. Eliminate Waste: Little’s Law
  • 19. Agile Belarus #AgileBelarusCommunityMeet-up 2. Eliminate Waste: Little’s Law • Throughput rate requires either • Shorten number of work in progress • Optimize process and decrease lead time Example WIP: 20 passengers in the queue Lead Time: 5 passengers per minute Throughput Rate: 20/5 = 4 minutes of waiting
  • 20. Agile Belarus #AgileBelarusCommunityMeet-up 3. “Pull” System With Customers • Use Pull Planning • Find the most direct route to the customer and pull the demand • Ensure that Project Addresses Meaningful Needs • Increase Visibility for All Stakeholders With Team • Build prioritized queue • Pull work from the next phase of the value stream
  • 21. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up 4. Engage & Empower Team(s) • De-centralize decision making where possible • Get to know your team motivation • Empower team with clear boundaries • Involve the team in planning, estimating, and scheduling • Avoid committing teams to unrealistic schedules and budgets
  • 22. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up 4. Engage & Empower Team(s): Build Trust • mingle, don't meddle) • stay true to your own values • consistent behavior • communi cate this clearly Trust your people Earn trust from your people Help people to trust each other Trust yourself
  • 23. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up 5. Continuously Improve: Keep it small • Look for quick wins • Promote positive impact of the process changes Small Project Small Impact Small Impact Easier to Fix
  • 24. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up 5. Continuously Improve • Support continuous reflection and improvement • Define lessons learned • Take actions to implement lessons learned • Manage towards perfection
  • 25. Agile Belarus #AgileBelarusCommunityMeet-upAgile Belarus #AgileBelarusCommunityMeet-up More Useful Tips • Create a culture of fixing problems to maintain the highest quality standards • Visualize and highlight problem areas and reporting • Focus on reliable and tested technology for your team and project

Editor's Notes

  1. Value points На эти вопросы ответим позже
  2. Value points На эти вопросы ответим позже
  3. Value points
  4. lean principles view the customer as the next person to receive your work
  5. Infrequent Decisions: not made very often and usually not urgent (ex. internationalization strategy) Long Lasting Decisions once made, highly unlikely to change (ex. technology platform) Significant Economies of Scale provides large and broad economic benefit (ex. compensation strategy)
  6. Project Charter