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![“Industrial companies [need] to
capitalize on digital technologies
to defend and advance their
competitive advantage.”
DIGITAL TRANSFORMATION’S TIME IS NOW
of skilled energy workers may retire in next years.
50%
Sharp oil price fluctuations
Create a cloud of uncertainty in upstream
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Leadership Exchange Houston Shared Presentations
- 1.
- 2. 2 WELCOME Thomas Bailey Regional VicePresident, Sales PTC
- 3. 3 AGENDA Time Session Speaker(s) 9:00– 9:30 AM Registration & Breakfast 9:30 AM Welcome Thomas Bailey, Sales Regional Vice President, PTC 9:35 AM Digital Transformation CXOs Can Believe In Howard Heppelmann, GM, Connected Operations, PTC 10:05 AM Minimizing Gas Lift Downtime with ThingWorx Logan Stokes, Sr. Staff Reservoir Engineer, Emerging Technology Joe Pauly, Data Scientist, Pioneer Natural Resources Company 10:35 AM Improving Equipment Utilization in Fracturing Operations with Intelligent Connectivity Chris Harvell, PMP, VP, Product Innovation and Chief Technology Officer, Stewart & Stevenson Industrial Technologies 11:05 AM Unlocking Operator Super Powers with Vuforia Augmented Reality Ryan Orwoll, Senior Director Product Management, PTC 11:35 AM Better Together: Microsoft and PTC Accelerate Time To Value and Future Proof Your Solutions Darryl Willis, Vice President, Energy Industry, Microsoft 11:55 AM Networking Luncheon & Demos 12:55 PM Smart Asset Integrity Management for Tank Farms and Fuel Facilities Dr. Meraj Mohebi, Director of Engineering Innovation, Argus Consulting 1:25 PM Delivering Enhanced Business Outcomes with the PTC AR Portfolio Preston Johnson, Sr. Solution Manger, CB Technologies 1:55 PM Enterprise Connectivity for the Field Powered by ThingWorx Kepware Edge: The Onramp to Digital Transformation Steve Sponseller, Senior Director, Kepware Americas Channel, PTC 2:15 PM Smart Connected Operations for Southwest Airlines Brandon Sorrell, Principal, Sabel Systems 3:00 PM Successful Digital Transformation Starts and Ends with Financial Impact Rafael Hernandez, Digital Transformation Fellow, PTC 3:30 PM Wrap Up Thomas Bailey, Sales Regional Vice President, PTC 3:35 – 5:00 PM Afternoon Reception & Networking
- 4. 4 DIGITAL TRANSFORMATION CXOSCAN BELIEVE IN Howard Heppelmann, GM, Connected Operations PTC
- 5. UNLOCK DOUBLE-DIGIT IMPACT WITH CONNECTED OPERATIONSFebruary 2020 Howard Heppelmann GM, Connected Operations Solutions
- 6. 6 PTC AT AGLANCE IoT Software Platforms AR Platforms for Connected Workers Enterprise Augmented Reality Platforms Industrial IoT Platforms Magic Quadrant Recognized by Analysts Augmented Reality (AR)Industrial Internet of Things (IIoT) Digital Thread & Digital Twin Transformative Technologies and Solutions $1 Billion investment in PTC Strategic Technology Partners #1 Mixed Reality Partner #2 IoT Partner (#1 Accenture) #1 Manufacturing Partner Enterprise Digital Transformation Ecosystem
- 7. 7 CUSTOMER REPRESENTATION INENERGY INDUSTRY Upstream and Field Development Midstream and Downstream Power, Coal, Gas and Renewables, Water
- 8. 8 RECOGNIZED TRANSFORMATION THOUGHTLEADER By Michael E. Porter and James E. Heppelmann, 2014-2017 “Industrie 4.0 Maturity Index” guiding German manufacturers on how to capture value from I4.0 Next release at HMI 2020 China Industrial Internet whitepaper and China Industrial Internet Maturity Index, 2017-2019 Practical guidance on how to realize double-digit impact at scale
- 9. “Industrial companies [need]to capitalize on digital technologies to defend and advance their competitive advantage.” DIGITAL TRANSFORMATION’S TIME IS NOW of skilled energy workers may retire in next years. 50% Sharp oil price fluctuations Create a cloud of uncertainty in upstream and downstream investments
- 10. 10 DEMONSTRATED SUCCESS DEFINESFUTURE LEADERS * World Economic Forum - Fourth Industrial Revolution Beacons of Technology and Innovation in Manufacturing, Jan of 2019 Over the next 10 years, ½ of today’s S&P 500 firms will be displaced Lighthouse implementations yield huge impact …but failure to act is serious Reported KPIs from At-Scale Deployments Quality cost reduction 5% 90% Productivity increase 5% 160% OEE increase 3% 50% 100%0% Factory output increase 10% 200% 200% Product costs reduction 5% 40% Energy efficiency increase 2% 50% Inventory reduction 10% 90% Lead time reduction 10% 90% Time to market reduction 30% 90% Change over shortening 30% 70% Lot Size Reduction 50% 90% Double-digit KPI Improvement
- 11. 11 MOST COMPANIES FAILTO CAPTURE VALUE AT SCALE …but McKinsey Digital Manufacturing Global Expert Survey 8 digital transformation related pilots running 75% of these fail to scale
- 12. 12 WHY COMPANIES GETSTUCK IN ‘PILOT PURGATORY’ Financial • Technology led, not value led • Lack of clarity to: • P&L Impact • Return on investment People • Lack of available & dedicated resources • Digital skills gap Operational • Lack focus on high value, repeatable use cases • Change management & user adoption • Lack of scaling plan Digital Infrastructure • IT / OT convergence • Last mile connectivity • Do-it-yourself development (DIY)
- 13. 13 WHERE WE’RE SEEINGSUCCESS Technology First Financial Impact First “I don’t believe it makes a difference. Show me others that are doing it.” “There’s a double-digit impact. Of course, I’ll own it, and drive it. We need to make it a priority.” MOVING FROM TO
- 14. ALIGNING TO VALUE,MAKING AN IMPACT Impact Speed Scale
- 15. 15 FINANCIAL VALUE DICTATESHOW ENGAGED YOUR ORGANIZATION WILL BE Maximize Revenue Growth Reduce Operating Costs Increase Asset Efficiency SpeedImpact Scale
- 16. 16 Operations CONNECTING THE DOTS RevenueOperating Costs ServiceEngineering Sales & Marketing Double-digit impact driven by operational improvements Asset Efficiency5-12%3-10% 10-30% Volume Price & Margin 5-20% 1-5% OEE Inventory Efficiency 5-20% 3-25% Labor Costs 5-25% Material Costs 2-10% Overhead Costs 5-10% Across the Value Chain SpeedImpact Scale
- 17. 17 BUSINESS GOALS OPERATIONALBOTTLENECKS HIGH-VALUE USE CASES EXPECTED OPERATIONAL OUTCOMES EXAMPLE: INCREASE ASSET EFFICIENCY Increase Asset Efficiency Increase Revenue Decrease Operating Cost Planned and Unplanned Downtime Equip Production Speed Quality Rework and Process Waste Asset condition monitoring & predictive maintenance Asset utilization Asset health monitoring Predictive maintenance Operational Intelligence Connected Worker Predictive quality analytics Mixed reality training + 5-8 hours Reduction in unplanned downtime 30 – 45% 0% 50%
- 18. 18 BUSINESS GOALS OPERATIONALBOTTLENECKS HIGH-VALUE USE CASES EXPECTED OPERATIONAL OUTCOMES Digital operator workstation Predictive quality analytics Expert knowledge capture & instructions Enterprise asset perf. benchmarking Operational Intelligence Connected Worker Predictive quality analytics Mixed Reality Training EXAMPLE: INCREASE ASSET EFFICIENCY OVERALL SAVINGS Increase Asset Efficiency Increase Revenue Decrease Operating Cost Planned and Unplanned Downtime Equip Production Speed Quality Rework and Process Waste Asset condition monitoring & predictive maintenance Asset utilization Asset health monitoring Predictive maintenance + 5-8 hours Reduction in unplanned downtime 30 – 45% 0% 50% $0 CAPEX avoidance $400M $20M -$100M 0% Increased asset efficiency/OEE 50% 5 – 20% +4-6 hours Increase worker productivity 30 – 50% 0% 100% +2-3 hours Increase yield 7 – 20% 0% 50% Additional use cases can be layered in to achieve even greater benefit
- 19. 19 SPEED & SCALELEAD TO COMPETITIVE ADVANTAGE SpeedImpact Scale Leveraging existing systems & investments Wrap & extend Don’t rip & replace Getting started quickly with solutions Digital workforce productivity Intelligent Asset Optimization Operational intelligence Scalable production management Implementation scale and expertise
- 20. 2020 DATA, DATA EVERYWHERE Break-Thru Innovation Existingsystems and investments Current SUPPLIERS ENVIRONMENTALLOGISTICS IOT GATEWAY % WRAP & EXTEND PLANT & CORP. MANAGEMENT MAINTENANCEQUALITYOPERATORS • Unified and real-time data • Role/Task-based applications • Analytics / AI powered resources and processes • Connected workforce • Agile innovationSource Contextualize Analyze Orchestrate Engage DITITAL SOLUTIONS PLATFORM SpeedImpact Scale Artificial Lift Processing Station Water Metering Process Safety Management Scheduling Historians Field Service ERP
- 21. 2121 SOLUTIONS ACCELERATE DIGITALTRANSFORMATION Intelligent Asset Optimization solution enables real-time monitoring, diagnostics, predictive and prescriptive analytics into asset capacity, performance and health status to avoid unplanned downtime, maximize asset utilization Enterprise Operational Intelligence solution provides real-time manufacturing performance management from top floor to shop floor to reduce manufacturing costs, increase flexibility and agility of manufacturing networks Scalable Production Management solution brings agile process enforcement and dynamic scheduling capabilities into shop floor to reduce cost of inventory and quality, accelerate time to market Digital Workforce Productivity solution empowers manufacturing workforce with actionable, augmented intelligence to improve productivity and quality, avoid safety and compliance risk SpeedImpact Scale
- 22. 22 DIGITAL USE CASESAT ENTERPRISE SCALE Geographically Capability Use cases Site Region Global Yields Double-Digit Impact SpeedImpact Scale
- 23. 23 BETTER TOGETHER INTHE ENERGY INDUSTRY Simplify Industrial Transformation Accelerate Business Outcomes Innovate with Agility
- 24. • Discover, captureand validate value through transformation journey • Reduced unplanned downtime by 30%, reduced energy consumption by 13%, reduced cycle time by 16%, rolled out 12 sites in 2019 CASE STUDY: FIELD DEVELOPMENT
- 25. CASE STUDY: UPSTREAM Gained65 hours of drilling time with Rig Health Workflow by: • Reducing duration and frequency of downtime events • Lowering frequency of bit changes • Increasing efficiency of digital shift handover
- 26. CASE STUDY: DOWNSTREAM •Consortium project of refinery of the future at Texmark with leading use cases of connected worker and predictive maintenance • 50% reduction in planned maintenance cost
- 27. 27 TAKEAWAYS Together we comprisethe industry’s most powerful ecosystem for ensuring successful transformation Speed Impact Scale Clients Technology Consulting Impact-centric programs with executive governance are critical for achieving value with speed and at scale Invest in connecting the dots between the P&L and digital use case that unlock double digit impact
- 29. 29 UNLOCKING OPERATOR SUPERPOWERS WITH VUFORIA AUGMENTED REALITY Ryan Orwoll, Senior Director Product Management PTC
- 30. UNLOCKING SUPERPOWERS WITH AUGMENTED REALITY Sr.Director, Product Management Vuforia February 18, 2020 Ryan Orwoll
- 31.
- 32. Visualize critical information Interactwith the system in context Be guided through a task Keep the worker Safe and in Compliance
- 33. ACCELERATING VALUE WITHVUFORIA AR ✓ Improve technician efficiency and safety while reducing costs ✓ Boost first-time fix rates and customer satisfaction ✓ Modernize training and increase worker satisfaction ✓ Drive new revenue opportunities and competitive differentiation ✓ Increase productivity of machine operators ✓ Reduce Scrap and Rework
- 34. KEY BUSINESS GOALS ReduceProduct Returns Reduce Scrap Reduce Travel and Lodging Costs CURRENT STATE VALUE CREATION X% Less Scrap X% Less Returns POTENTIAL VALUE Lower Return Rate Lower Scrap Costs Lower Travel Costs $ XXX $ XXX $ XXX Company X $???? M potential value per facility Manual Documentation Return Rate = 0.07% Scrap = 5-7% Overtime = 12% Ontime Delivery = 90% Paper-Based Assembly Instruction Training = Shadow Employees Reactive to High and Low Demands Increase Ontime Delivery Increase in Output $ XXXX% Increase In Revenue Lower New Employee Training Costs $ XXXX% Faster Training Time X% Less Travel for Remote Support
- 35. VUFORIA ENTERPRISE ARSUITE Remote Assistance 3D Work Instructions Procedural Guidance Virtual Product Demos Remote Assistance - Vuforia Chalk • Enables anyone to easily access and engage with remote experts PTC is the only company in the market today offering a scalable suite of Enterprise AR Solutions Procedural Guidance - Vuforia Expert Capture • Facilitates knowledge transfer and sharing 3D Work and Training Instructions - Vuforia Studio • Delivers faster time-to-value for customers who want to leverage CAD & IoT Product Visualization - Vuforia Engine • Enables developers to create unique branded AR experiences
- 36. Efficient, scalable, AR authoringand publishing • Boost workforce safety and performance • Improve assembly, inspection & quality • Increase revenue & customer satisfaction Accelerate Time-to- Value Deliver Actionable IoT Insights Streamline Enterprise Scalability Precisely Display Information
- 37. Howden Challenge: Howden equipment isa critical asset for plant operation. Unplanned downtime is disruptive and costly. Solution: Using Vuforia Studio, Howden created immersive MR experiences for Microsoft HoloLens infused with real-time IoT and predictive analytics from Thingworx Outcome: Customers now have real-time insights into the equipment which enables them to optimize performance and prevent failures and downtime DIFFERENTIATED SERVICE OFFERING
- 38.
- 39.
- 40. KEY BUSINESS GOALS ReduceService Costs Quicker Repeatable Training with Reduced Costs CURRENT STATE Current SOPs are manuals and documents which are time consuming and hard to maintain Commissioning is remote and onsite it require knowledge and expertise which could be remote or expert assisted Training is onsite in Facilities and is time consuming and costly VALUE CREATION MTTR reduced by 10% 50 % Reduction in Training costs POTENTIAL VALUE Less time spent to repair Number of days spent training reduced €1.1 M €2 M 50 % Reduction in Authoring time Number of days spent creating documents €0.4 M Machine Operator € 3.5 M potential value per division
- 41. Fast and easyknowledge capture and sharing • Increase workforce productivity • Reduce cost of errors and downtime • Improve safety and compliance adherence Capture expertise when it is used Effortlessly Scale Expertise Simplify Knowledge Transfer
- 42.
- 43. Capture expertise when itis used Effortlessly Scale Expertise Simplify Knowledge Transfer Enhance Expertise | editor Capture Expertise VIDEOS & PHOTOS AUDIO STEPS BOOK- MARKS LOCATIONS Scale Expertise
- 47. KEY BUSINESS GOALS ReduceScrap & Rework Reduce Labor Costs CURRENT STATE VALUE CREATION 20% Less Rework POTENTIAL VALUE Lower Scrap & Rework Costs Increase Worker Productivity $1.57M $436k Mining & Construction $4.011 M potential value per facility Manual Training Material and Work Instruction Scrap: 10% Cycle Time: 14 weeks Service trips: TBD Warranty: $10M On-site Support & Service Calls Gap Between Training and Task Aging Workforce Increase Worker Proficiency & Quality Reduce Warranty Costs $2M 50% Less Authoring Time 20% Increase in Quality 25% Less & Scrap
- 48. Easy-to-use, Real-time Remote ExpertGuidance • Accelerate problem resolution • Reduce cost of expert truck rolls • Improve uptime and customer satisfaction Facilitate Instant Collaboration Leverage Existing Devices Improve Access to Experts Precisely Annotate Directions
- 49.
- 50. 5050 Chalk for Desktop Chalkfor Desktop connects your Frontline workers on-location or in the field with Remote Experts that may work from a desk ✓ Web-based application ✓ No download or installation necessary ✓ Same live, 3D annotations as mobile ✓ Initial release limited to Hosts Access today at: https://connect.vuforia.com
- 51. 5151 Chalk for HandsFree Devices Many of today’s frontline workers rely on hands free devices in the field Chalk for Hands Free Devices will give technicians access to remote expertise using a RealWear HMT-1 headset, all while keeping their hands free to complete a task safely and efficiently. Coming in 2020
- 52. KEY BUSINESS GOALS ReduceProduct Returns Reduce Scrap Reduce Travel and Lodging Costs CURRENT STATE VALUE CREATION 15% Less Scrap 25% Less Returns POTENTIAL VALUE Lower Return Rate Lower Scrap Costs Lower Travel Costs $1.07M $612K $25K High Tech Manufacturer $2.960 M potential value per facility Manual Documentation Return Rate = 0.07% Scrap = 5-7% Overtime = 12% Ontime Delivery = 90% Paper-Based Assembly Instruction Training = Shadow Employees Reactive to High and Low Demands Increase Ontime Delivery Increase in Output $1.19M1% Increase In Revenue Lower New Employee Training Costs $63K50% Faster Training Time 27% Less Travel for Remote Support
- 53. Vuforia Enterprise ARSuite Remote Assistance 3D Work Instructions Procedural Guidance Virtual Product Demos Remote Assistance - Vuforia Chalk • Enables anyone to easily access and engage with remote experts PTC is the only company in the market today offering a scalable suite of Enterprise AR Solutions Procedural Guidance - Vuforia Expert Capture • Facilitates knowledge transfer and sharing 3D Work and Training Instructions - Vuforia Studio • Delivers faster time-to-value for customers who want to leverage CAD & IoT Product Visualization - Vuforia Engine • Enables developers to create unique branded AR experiences
- 54.
- 55.
- 56. 56 BETTER TOGETHER: MICROSOFTAND PTC ACCELERATE TIME TO VALUE AND FUTURE PROOF YOUR SOLUTIONS Darryl Willis, Vice President, Energy Industry Microsoft
- 57. Better Together Darryl Willis,Vice President, Energy Industry
- 58. Empower every person andevery organization on the planet to achieve more Microsoft’s mission
- 59. Data & AI Transform products Engage customers Empower people Optimize operations Digitaltransformation Aggregating the digital feedback loops
- 60. Renewable energy Efficientoperations Drive the lowest impact production and transmission, coupled with decreasing and optimized consumption Cleaner energy Microsoft for energy Drive investment and enablement of renewables Increase sustainability of energy production to fulfill the world’s energy demands
- 61. Powering a sustainablefuture Increase reliability and recovery rates, and decrease variability of your operations, reducing environmental impact while generating value for stakeholders Operate for the future Keep people, products, and the world moving, while realizing reductions in carbon emissions and intelligently fulfilling demand with new renewable energy sources Transition to clean Attract, train, and retain your next generation workforce, equipping them with the skills and technologies to drive your transformation to sustainable energy operator and service provider Transform your workforce Shape the future of energy beyond power generation and distribution with innovations in smart cities, infrastructure, vehicles and homes, and energy services Reimagine energy
- 62. Importance of partners Customersneed to accelerate their digital transformation Customers need to respond and react quickly • Cybersecurity • Cost management • Data challenges • Reliability of services Customer buying journey is changing • Cloud workloads surge • Gig economy of services • BDM influence partner selection • Increasing buyer self-service Customer approach to partner selection is evolving • Shifting to specialist partners • Expertise in choosing, configuring, and managing services • Relying on partner ecosystems
- 63. Microsoft & PTC Acceleratingdigital transformation across the enterprise Azure IoT Stack, Mixed Reality, D365 + PTC Intelligent Solutions HoloLens Domain ExpertiseDynamics 365 PTC ‘s deep industry knowledge driving the next-generation industrial solutions: • Remote monitoring • Predictive maintenance • Plant safety and security • Mixed Reality • Computer Aided Design (CAD) • Product Lifecycle Management (PLM) Customers can use best- in-class solutions, accelerating time to value, without worrying about scalability, security, availability and TCO
- 64.
- 65.
- 66. Darryl Willis, VicePresident, Energy Industry, Microsoft Corporation LinkedIn: Darryl Willis
- 67. 67 DELIVERING ENHANCED BUSINESSOUTCOMES WITH THE PTC AR PORTFOLIO Preston Johnson, Sr. Solution Manager CB Technologies
- 68. Enhancing Business Outcomes with PTC ARSolutions Preston Johnson Sr Solution Manager February 11, 2020
- 69. Private | Confidential| ©CBT 2019 Define use cases, conduct iterative tests, extract insight from data and make informed decisions Drive for DataBe Agile Employ agile-led thinking to help shape future experiences and innovate at speed. Build an innovation and validation engine that anticipates campus scale and complexity. Build For Scale Reduce risk and uncertainty before you invest, implement and integrate into your operations. Start Lean Proven Approach
- 70. Jumpstart A design thinkingexercise led by our product teams to help your leaders experience and integrate the best in product development strategy. Innovation Delivery Cycles IDCs DISCOVER Validate Launch & Scale Validated solutions are integrated into the enterprise and rolled out to the entire organization. INTEGRATE BUILD + ITERATE Iterative technology sprints designed to rapidly surface the big opportunities that can positively impact your business goals and objectives. February 18, 2020 The Path to Innovation Delivery Private | Confidential | ©CBT 2019
- 71. A multi-year, multi-Partner project created to deliver Industrial IoT & AR based solutions from Proof of Concept to Production environment. Process Manufacturing’s Technology Lab
- 72. Domain Expert Integrator ofTexmark’s Refinery of the Future Deploying IIoT and AR solutions in production environments provides direct access to, and allows you to pull experiences from, the people who have been doing the job manually or with limited technology.
- 73. 04 Integration of Vuforia Studio& Thingworx
- 74. 888.241.7585 | cbtinfo@cbtechinc.com| cbtechinc.com 2/18/2020 Confidential | Do Not Distribute © CBT 2020. All rights reserved. Vuforia View By integrating the workers into the development of Use Cases, we have nurtured an extensive level of collaboration. The workers who assisted in the initial fact finding and Agile design and build approach are now self-actuating the iterative process.
- 75. 888.241.7585 | cbtinfo@cbtechinc.com| cbtechinc.com 2/18/2020 Confidential | Do Not Distribute © CBT 2020. All rights reserved. Vuforia Chalk The Use Case solutions that have been delivered into production across Industrial IoT have grown in capability based on real-life business issues obtained from the end users.
- 76. 888.241.7585 | cbtinfo@cbtechinc.com| cbtechinc.com Expert Capture 2/18/2020 Confidential | Do Not Distribute © CBT 2020. All rights reserved.
- 77. 888.241.7585 | cbtinfo@cbtechinc.com| cbtechinc.com Questions? 2/18/2020 Confidential | Do Not Distribute © CBT 2020. All rights reserved.
- 78.
- 79. 79 ENTERPRISE CONNECTIVITY FORTHE FIELD POWERED BY THINGWORX KEPWARE EDGE: THE ONRAMP TO DIGITAL TRANSFORMATION Steve Sponseller, Senior Director, Kepware Americas Channel PTC
- 80. ENTERPRISE CONNECTIVITY FOR THEFIELD, POWERED BY THINGWORX KEPWARE EDGE: THE ONRAMP TO DIGITAL TRANSFORMATION Steve Sponseller Senior Director, Kepware Business Development & Americas Channel Feb 11, 2020
- 81. 81 DIGITAL TRANSFORMATION IMPLEMENTATIONGOALS Simplified IoT implementation Accelerate adoption Enable scalability and future innovation Accelerate time to value
- 82. 82 http://www.philipkosloski.com/do-we-choose-to-go-to-purgatory/ BUT FIRST, AWORD ABOUT PILOT PURGATORY
- 83. 83 TOP REASONS FORPILOT PURGATORY Complex, heterogeneous environments and unconnected machines keep 85% of companies in pilot stage for longer than a year HETEROGENEOUS DEVICES Ad hoc connectivity is a root cause of data siloes in industrial settings; successful digital transformation requires an integrated view SILOED DATA CYBERSECURITY Security is one of the top three concerns keeping organizations from moving from PoC to a full production deployment.
- 84. 84 DATA ACQUISITION CONCERNSFOR ENABLING IOT SCALABILITY Standardized Data Access Scalable, de-coupled architecture Security best practices
- 85. 85 Critical issues createdby limited (non-standardized) connectivity: • Siloed Information • Multiple programs to learn • Need to rip and replace • IIoT Pilot Purgatory • No cross-factory visibility LIMITED DATA ACCESS CREATES CHALLENGES Line 1Line 1 Line 1 Assembly Environmental Machining Packaging SCADA Historian Quality Management Factory 1 CIP Modbus OPC UA CODESYS IIoT Factory 2 Factory 3 Factory 4 API API
- 86. 86 STANDARDIZED CONNECTIVITY ENABLESRESULTS SCADA Historian Quality Management Factory 1 IIoT Factory 2 Factory 3 Factory 4 Key benefits of standardized connectivity: • Wrap and Extend • Standardized tools • Role-based information • Data-driven decisions • IIoT scalability • Multi-site benchmarking
- 87. 87 • Connects tovirtually any device or machine via 150+ drivers and plug-ins • Start data flow in just minutes • IoT communication is secured via modern encryption • Reliability proven in over 75,000 sites • Supported by a team of OT connectivity experts • Trusted in the factory for over 20 years THINGWORX KEPWARE SERVER
- 88. 88 Flow Computer Allocations &Custody Transfer TODAY’S OIL & GAS SCADA/IOT ARCHITECTURE Real-time Data Production Operations in Field SCADA Operations OPC DA/ OPC UA N wellsites Enterprise Field Custom Dev Interoperability IT/OT Bridge CFX, CSV, ODBC Historian Custom Dev Interoperability IT/OT Bridge SCADA/HMI Measurement/Gas Balancing & Backoffice Accounting IIoT Polling Engine PLC for ControlArtificial Lift Low Band-Width Wireless Networks Challenges - Inefficient Poll/Response data acquisition - Insecure protocols going across WAN - Data loss from network Outages - Increased data flow required for IoT/Analytics (bandwidth and $$$ concerns)
- 89. 89 THINGWORX KEPWARE SERVER “Thisis The Edge!”
- 90. 90 EDGE-BASED ARCHITECTURE WITHTHINGWORX KEPWARE EDGE TKE Server Embedded in hardware running Linux OS for local data collection and analytics, directly connected to devices Enterprise Field Wellsite 2 SCADA Operations AlwaysOn™ MQTT REST OPC UA Measurement/Gas Balancing CFX, CSV, ODBC Wellsite 1 Wellsite N OPC UA Benefits - More efficient Publish/Subscribe and secure encrypted protocols across the WAN - Local storage to lessen data loss From network outages - Reduced data flow for IoT/Analytics in the cloud or enterprise - Local analytics/AR Field HMI and/or local analytics
- 91. 91 ThingWorx Kepware Edgeoffers: • Out-of-the-box connectivity • Remote configuration • Code base trusted at over 75,000 industrial sites • Native integration with ThingWorx, the leading Industrial IoT Platform • Application connectivity to: – SCADA, Historian, and others via OPC – Azure, AWS, and others via MQTT THINGWORX KEPWARE EDGE
- 92. 92 • Interfaces/ applicationconnectivity: – OPC Unified Architecture (OPC UA) Server – Message Queuing Telemetry Transport (MQTT) Client – ThingWorx Native Interface (AlwaysOnTM) • Configuration – REST API (HTTP and HTTPS) • Supported operating systems: – Ubuntu 18.04 LTS • Supported architectures – 64 bit – x86 • Tested hardware – Advantech UNO-2271G – Logic Supply CL100 • Drivers/ device connectivity: – Modbus Ethernet – Allen-Bradley ControlLogix Ethernet – Siemens TCP/IP Ethernet SPECIFICATIONS (V1.0)
- 93. 9393 POWER OF PTC’STECHNOLOGY PLATFORMS 3D LIFECYCLE ORCHESTRATION EXPERIENCE Generative Design Contextualization Spatial Recognition & Tracking Associative 3D Modeling IT & OT Data Acquisition Object Recognition & Tracking 3D Work Instructions Business Process Flow Expertise Capture IOT-Connected 3D Digital Twin Data Analytics & Visualization Experience Authoring Configured Digital Mockup UX Composition Logical Procedure Guidance 3D Spatial & Object Capture Domain-specific Logic Composition Ad Hoc Collaborative Experiences Design for Additive Manufacturing Domain-specific Data Models Composition HMI / Experience of Things Multi-CAD Collaboration Requirements Management Industrial Protocol Translation Multi-Platform Device Support Real-time Simulation Digital Content Management & Remote Access Content Management Content Management BOM Management Project Collaboration, Governance & Workflow Manufacturing Process Management Service Process Management Change & Configuration Management/Digital Thread Product Variability Management Quality Management
- 95. 95 SMART CONNECTED OPERATIONSFOR SOUTHWEST AIRLINES Brandon Sorrell, Principal Sabel Systems
- 96. Smart Connected Operations for SouthwestAirlines PTC Leadership Exchange Houston, TX Brandon Sorrell, Principal © Sabel Systems Technology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com Analyze | Design | Deliver
- 97. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 972/18/2020 About us ▪ People, Process, & Technology Consultancy & Integrator ▪ We are a professional services firm, featuring a staff experience average of 17 years, that focuses on innovative solutions and being an agent of change ▪ Our mission is to be a valued business partner by delivering a positive return on our clients’ business, training, and technology investments 9 Business Intelligence Business Transformation IT Infrastructure Application Design VAR & Partner Agreements Business/Mission Support Turn your data into something more meaningful Implement cost effective, highly functional, secure and reliable solutions Address the evolving challenges of your business with agile and easy to maintain solutions Business and technical solutions for a broad range of transformation and efficiency initiatives Measurable yet flexible project management processes that are scalable to meet your needs Utilize our certified network and delivery expertise to get what you need
- 98. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com WHAT KEEPS YOU UP AT NIGHT? 982/18/2020
- 99. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com ▪ CONNECTING TO CRITICAL REMOTE EQUIPMENT AND SYSTEMS WILL PROVIDE VALUE ACROSS YOUR ORGANIZATION 992/18/2020 ▪ Allows for proactive responses (rather than reactive) ▪ Improves operational insight at all levels ▪ Reduces risk SLEEP LIKE A BABY…
- 100. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1002/18/2020 Southwest Airlines ▪ Largest U.S. Air Carrier (134 million passengers in 2018) ▪ 100 destinations ▪ 100+ million bags handled ▪ 59,000+ employees ▪ Served 62 million bags of pretzels
- 101. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1012/18/2020 Route Network - 1971
- 102. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1022/18/2020 Route Network - 2019
- 103. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1032/18/2020 Airports Are Systems of Systems ▪ Most of which are critical to operations and/or customer satisfaction ▪ Multiple independent systems ▪ Baggage Handling Systems (BHS) ▪ Passenger Boarding Bridges (PBBs) ▪ Provide ground power and pre-conditioned air ▪ Glycol Blending Stations for de-icing ▪ Fuel Farms ▪ Building Systems ▪ HVAC, electrical, plumbing, network ▪ Most systems produce data but few, if any, are connected ▪ Many are serviced and maintained by 3rd party providers
- 104. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1042/18/2020 Bags are very important to Southwest
- 105. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com Identifying the Business Opportunity 1052/18/2020 Pre-Conditioned Air (PCA)Ground Power Unit (GPU) Deicing Mixing Dispensing System Fuel Farms Baggage Handling System (BHS) Passenger Boarding Bridges (PBB) Weather info External data
- 106. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1062/18/2020 Project Challenges ▪ Getting stakeholder buy-in on solution architecture and security ▪ Airport IT ▪ TSA ▪ SWA IT ▪ Working with vendors of other systems and understanding their data ▪ Not everyone is as invested in the success of your project as you are ▪ Connectivity challenges ▪ Wired vs. Wireless ▪ Whose network? ▪ Don’t touch the little white button…
- 107. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1072/18/2020 We were able to find smooth air ▪ Spent time with each stakeholder and addressed their concerns ▪ Explained to vendors that Sabel is providing a service for our mutual customer and is not looking to take over their business ▪ Some vendors are now exploring how we might be able to provide better monitoring tools for their products ▪ Thingworx connectivity options allowed us to find a solution each time ▪ When you shut down a bag system, pray that it is not during a busy time of day
- 108. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1082/18/2020 Key Benefits ▪ Transitions service to be proactive instead of reactive ▪ Issues are identified before someone has to pick up the phone ▪ Leads to faster resolution and increased customer satisfaction ▪ Solution has custom notification and escalation feature to drive action ▪ Work orders are automatically generated ▪ Improves operational insight ▪ Know what is really happening in your operation and reduce reliance on 3rd party reporting ▪ Internal and external customers now have access to data and can identify new business cases you never thought of ▪ Data gathered from PBBs filled a huge gap for ground operations and a much larger ROI was identified related to fuel savings
- 109. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com DEMO 1092/18/2020
- 110. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1102/18/2020 Benefits for Southwest ▪ Reduce equipment maintenance costs ▪ Avoid catastrophic failures ▪ Increase visibility to equipment performance-related data (not available before) that can be analyzed by various stakeholders ▪ Increase equipment reliability to enable improved aircraft at-the-gate services usage resulting in fuel burn savings ▪ Better ensure the customers have a great travel experience
- 111. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1112/18/2020 Community of Stakeholders Continues to Grow
- 112. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1122/18/2020 Keys to Project Success ▪ Southwest identified the right partner with subject matter expertise ▪ Aviation/Airport Processes ▪ Data Analytics ▪ Sabel Systems identified the right IoT platform (Thingworx) that allowed POC from ideation to production in 5 months ▪ Started with Proof of Concept at one airport to prove business case ▪ Scaled to 5 additional airports in 2019 ▪ 7 more and HQ Campus planned in 2020 ▪ Getting buy-in from internal and external stakeholders (airport, TSA, vendors)
- 113. © Sabel SystemsTechnology Solutions, LLC | Arlington, Virginia 22202 | 800.303.2588 | info@sabelsystems.com 1132/18/2020 Questions? Brandon Sorrell Principal Mobile 214.641.6041 Office 202.684.8335 brandon.sorrell@sabelsystems.com www.sabelsystems.com
- 114. 114 WRAP-UP Thomas Bailey, SalesRegional Vice President PTC
- 115. 115 Technologists Experts Tech Demos Demo PowerHours Multiple Evening Activities and So Much More! Breakouts THE DEFINITIVE EVENT FOR DIGITAL TRANSFORMATION LIVEWORX.COM | #LIVEWORX Use Code: LW20DEAL for $100 off Your All Access Pass REGISTER TODAY!