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Leadership by Design
PRESENTED BY
ERIC SCHLEIEN
3 Ways to Participate
2
★ AUDITING
★ DOING THE BEST I CAN
★ ALL IN
Purpose
1) TO DEEPEN THE DISTINCTIONS ‘LEADER’ AND
‘LEADERSHIP’
2) TO DEEPEN THE LEADER’S RELATIONSHIP TO
‘RELATIONSHIP’
Promises
1) LEADERSHIP VS MANAGEMENT
2) ACTUAL “TEAM-BUILDING”
3) PROJECT DESIGN
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Hierarchical Learning Model
5
RESULTS
Training Routines
Coaching
Inquiry
Practices
Principles
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Access to power is through mastery in distinction NOT passion,
rhetoric, or “getting shit done”
Patrick HenryThomas Jefferson
Principles / Distinctions
6
VS
APRIL 8, 2014
HONORING THE PAST (mapping)
DESIGNING THE FUTURE
7
APRIL 8, 2014
Gap Analysis
8
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Gap Analysis
Project #1: _______
Measurable Outcome: _____
Project #2: _______
Measurable Outcome: _____
9
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
GAP Rating System
5: Over the Moon
4: Winning — Working with Others
3: Working / Hard / Alone
2: Working Hard / Failing / Circumstances
1: Flat Lined
1 0
THE CULTURAL MAP
1 1
STAGE TRIBAL
RELATIONSHIP FOCUS THEME
5 Vital Team “Life is great”
4 Important Stable Partnership “We’re great”
3 Useful
Personal
Domination
“I’m great”
2 Ineffective Separate “My life sucks”
1 Undermining Alienated “Life sucks”
© 2011 Cultural
Architecture Inc
Cardinal Principle
“Structure NEVER lies”
LIFE
SUCKS
STAGE 1
1 3
APRIL 8, 2014
MY LIFE
SUCKS
STAGE 2
1 4
APRIL 8, 2014
I’M GREAT
STAGE 3
1 5
APRIL 8, 2014
I’M GREAT
STAGE 3
1 6
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Dyadic Relationships
1 7
Person A Person B
Commodity
Based
Stable Relationship Dynamics
1 8
Respect Integrity
Honor
TRIADIC RELATIONSHIP
Stage 4
1 9
We’re Great
Trio, Troika, Triad
Stage 5 - Life is Great
2 1
Life is Great
APRIL 8, 2014
Cultural
Distribution
2 2
Cultural Anatomy
2 3
Exterior Monad
Interior Monad
Hub & Spoke Dyad
Stable Partnership
Triad
Webbed Network
Team
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Strong Tie RelationshipsWeak Tie Relationships
The Power of Triading
2 4
GROWTH STABILITY
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Weak Tie / Strong Tie TriadsCommodity Based Dyadic
The Power of Triading
2 5
COMPARE / CONTRAST
2 6
APRIL 8, 2014
“Culture Eats Strategy for
Breakfast Every Day”
— Peter Drucker
2 7
SECTIONNo.
APRIL 8, 2014
Operating
Principle 1
2 8
★ MANAGEMENT IS GRANTED BY AUTHORITY
SECTIONNo.
APRIL 8, 2014
Operating
Principle 2
2 9
★ LEADERSHIP IS GRANTED BY PERMISSION
APRIL 8, 2014
Craft or Art?
3 0
★ WHICH IS CALLED FOR?
Maslow’s Hierarchy of Needs
3 1
Self
Actualization
Esteem
Societal
Safety
Physiological
Hierarchy of Organizational Concerns
3 2
Work/Life
Balance
Career Growth
Belonging-ness
Pay & Benefits
Safe & Secure
Source: INVESTOR’S BUSINESS DAILY,
Aon Consulting's Loyalty Institute
Flow Model
3 3
Challenge
Skill
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Three Basic Guidelines of Effective Communication
1. Communication begins with listening

Ends with speaking

2. It’s not what you get out. 

It’s what you get in.

3. You are responsible for what people are left with
after you’re gone
3 4
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
4 Canons of Speech
★ All speaking outside of Canons does not cause,
create, or have one be responsible for something.



★ All speaking outside of Canons = Social Grease
3 5
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Canon 1: Declaration
★ Most powerful statement

★ Standing in the presence with no evidence, support, or
agreement

★ Making a statement that creates a future for yourself
and/or others to step into
★ Takes no proof (creating a new possibility)
★ Takes no empirical evidence which lives in the realm of
probability
3 6
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Canon 2: Assertion
★ Standing in the presence of looking to the past to
predict a “probable” future
★ Case Studies, Best Practices (Harvard Business
Review), Underpromise-Overdeliver
3 7
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Declaration VS Assertion
★ One is not better than the other — both can be used at
appropriate times

★ If you want to take the love out of love — ask why.

★ When we look for reasons or ask why — we undermine a
declaration
★ We live in an assertive/agreement reality
★ Create enough evidence to warm up the listening in the
room to be able to hear a declaration
3 8
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
INVITATIONREQUESTDEMAND
The DRI Continuum
3 9
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Canon 3: Requests
1. Generated by a complaint

2. Effectiveness of mastery is turning complaints into requests
- “I get your complaint” — what is your request?
- Turn a problem into an opportunity

3. Find Complaints:
- Very little value, “The American People are fed up with
Hilary Clinton” (no point of action) VS

- “The American People are fed up with Hilary Clinton and
her point of view”….(and then identify an opportunity)

4. Accept, Reject, Counter-Offer
4 0
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Cannon 4: Promises
★ Not the truth, enlightened POV

★ Fulfillment of Promise is MY accountability



“do you need anything from me to support you in
keeping that promise?”

4 1
Listening
Blah…blah….blah…blah…blah…blah…blah!
People don’t listen
….unless they do.
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Leader As A Listener
★ What are you listening to?

★ What are you listening for?

★ Listening is a function of the environment

★ Most people are at the effect of (the listening) of their
environment

★ The Leader (one who causes the listening) is the
Ecologist for the listening of his or her environment.
4 3
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Leader As An Ecologist
★ Is responsible for everything in the environment

★ Involves everyone as keepers of the environment
— no one left out.
4 4
Listening
4 5
PEOPLE DON’T LISTEN…UNLESS THEY DO.
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Listening
People don’t listen….


…Unless they do

…Unless they hear:

4 6
VALUE
How Are We Known?
4 7
Core Values
Stereotype Reputation
YOU
APRIL 8, 2014
List Your Core Values
4 8
Values Are The Vitamins
STORIES ARE THE WATER
Conversation Creates Culture
VALUES PING-PONG
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Components Of A Value Driven Story
★ It’s personal
★ It highlights a contribution of another to you
★ It delivers resonant value
★ It triggers others to tell their story
★ It touches the heart
★ It’s memorable
5 1
APRIL 8, 2014
Do People Lie?
5 2
Form Dictates Function
STRUCTURE NEVER LIES
Shared Intention /
Noble Cause
WHAT WORLD ARE YOU LEADING US INTO?
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
★ Noble Cause / Shared Intention
★ Gap Analysis
★ Strategy
Where Is The Power?
5 5
★ Stable Partnerships
★ Culture
★ Core Values
★ Listening
Noble Cause / Shared Intention
AGREEMENT VS ALIGNMENT
Declaring Your Noble Cause
MY NOBLE CAUSE IS ______ FOR ALL PEOPLE.
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Serving the noble cause
_______________________ for all people.”
The Leadership Declaration
“My Values Are: ___________________
5 8
Tactics
SETTING THINGS IN ORDER
Strategy
TAKING EVERYTHING INTO ACCOUNT
OR CONSIDERATION
Formula For A Happy Camper
CORE VALUES DRIVING PROJECTS
THAT UNFOLD A NOBLE CAUSE
APRIL 8, 2014 6 2
Strategy Model Worksheet
Outcome:
By:
y/n y/n
y/n
Resources Behaviors
PITFALLS:
APRIL 8, 2014
The Pitch
6 3
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Elements of The Pitch
1. Setup
2. Wheel
3. Close
6 4
The Setup
THE TRIGGER QUESTION
The Wheel
6 6
Outcomes
Resources Behaviors
Lather > Rinse > Repeat
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
The Close
★ So what do you think?
★ Is there anything missing?
★ Would you like to participate
6 7
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
The Ecology of the Environment
★ Establish Borders
★ Nurture
★ Protect Resources
★ Sustainable Environment
★ Safety
★ Stability
★ Fostering Growth
★ Guarding Against Threats
★ Recycle
6 8
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
The Ecology
★ A LEADER IS RESPONSIBLE FOR:

A. The quality of the listening in an
environment

B. Hard Decisions (The bucks stop here)

C. And the #1 threat to the Ecology
6 9
OFFSET POWERPOINT TEMPLATEAPRIL 8, 2014
Project Contract
A. By _____, I will complete the
______ project.
B. _____, I will complete the
______ project.
Schedule: _______ at ______
Signed: _______ Contact: _____
7 0

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Leadership By Design | Eric Schleien