This document provides an overview of how leadership can impact organizational culture and effectiveness in the public sector. It discusses key topics such as leadership styles, organizational culture, communication, and decision making. The document contains references and sources for further information on leadership and organizational culture.

1. Northern Leadership Academy
Lancaster Leadership Centre
Management School
Lancaster University
Lancaster LA1 4YX
Leeds University Business School
Maurice Keyworth Building
The University of Leeds
Leeds LS2 9JT
University of Liverpool
Management School
Chatham Street
Liverpool L69 7ZH
How Does Leadership Make
Difference to Organisational Culture
and Effectiveness?
An overview for the public sector

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Feedback
Identity
Relationships
Information
• Diversity and
multiple
perspectives
• Conversations fit
for purpose
• Conflict as source
of energy
•
• Access
• Open to new
information
• Communication as
the Co-ordination
of behaviour
• Evidence-based
decisions
• Meaning – why we
belong together
• How agents make
sense and choose to
act
• Rituals
• Language

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