Lead Business Solutions with 10 years experience in BFSI, Energy, Retail, and Telecommunication industries

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Vishwajit Vatsa
Lead, Business Solutions
Vishwajit.vatsa@gmail.com
https://linkedin.com/in/vishwajitvatsa
Vishwajit.vatsa
(+91) 9899 541 620
Objective
Vishwajit is a resourceful IT professional who has over 9 years’ experience in Technical Writing,
Business Analysis, Testing, Training, and Business Development. He is seeking an opportunity
where he can play an active role in product management and delivery.
Professional Competencies
 Proficient at documenting functional requirements with use cases
 Expertise in writing Technical Knowledge Articles, User Manual, API Manual, and SDK
Guide
 Excellent communication, analytical, interpersonal, and presentation skills
 Experience in writing business requirements, functional requirements, non-functional
requirements, As-Is processes, To-Be processes, data models, BRD, and business case
 Functional knowledge of SAP Business One and its integration with third-party
application
 Prioritizing project delivery while handling multiple projects simultaneously
 Define, understand, and can analyses the non-functional requirements of the project
 Able to define and understand detailed requirements and scope for any required POCs
 An impressive communicator with strong coordination, stakeholder relationship
management, transition management, analytical and team management skills
 Good understanding about banking products such as Equity, Derivatives (Futures &
Options), and Mutual Funds
Summary and Achievements
 Developed more than 600 technical and non-technical courses, and did voice-over
 Written multiple articles on human psychology for sales and marketing professional that
helped them increase productivity
 Backed up the QA team in resource crunch and undertaken software testing assignment
and ensure a smooth and bug free product delivery
 Worked with PSU client in Energy Distribution industry (at onsite location) to
understand the system, gather requirements, and liaison between the development
team and the client
 Worked with product development team to extend features and functionalities of
Microsoft Navision and SAP Business One
 Worked on a migration project where the entire systemwas migrated from SharePoint
to Office 365

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Skill Sets
GUI/ Authoring
Tools &
Technologies
Visio, MS Project (Familiarity), Captivate, Photoshop, SnagIT, Flash,
HTML, CSS, MS Office, RoboHelp 8, Perforce, HelpAndManual,
Document X, GhostDoc Pro, Wiki,JIRA, Confluence, Scroll Office,Scroll
Version
SharePoint 2013, Office 365, SAP Business One, Point Of Sale,
Management Console, SCADA (Supervisory Control and Data
Acquisition), ENMS (Electricity Network Management System), CRM,
Perforce, TFS
Databases MS Access, Microsoft SQL Server 2008 R2
Operating Systems Windows 98, XP, 2000, 7, 8
Methodologies Agile, and SCRUM
Employment History
Jan 2017 – Working Nagarro Lead, Business Solutions
Responsibilities
 Work closely with the Delivery Head to share "Content Authority" responsibility for the
solution.
 Build, prune and maintain the program backlog with input from the Product Manager,
EPIC Owner and other stakeholders.
 Create and prioritize user stories; provide story acceptance criteria
 Accept user stories after ensuring that the story meets acceptance criteria
 Drive iteration content via prioritized stories
 Coordinate content dependencies with other Product Owners
 Review and re-prioritize backlog for Agile Release Train (ART) ceremony readiness
 Contribute to Vision and Program Backlogs
 Define content and guide the team in preparing for product demos to key business
stakeholders
 Work with Product Management to help assure strategy and execution alignment
 Assist Product Manager in the identification and resolution of functional business or
technical spikes
 Work with Solution Architect to identify and resolve areas requiring upfront design prior
to PSI Release Planning
 Create Sprint/ PSI artifacts such as Release Notes, User Guides, Rally updates, etc.
 Support User Acceptance Testing
 Participate in Agile Release Train Planning ceremonies, backlog refinement and release
planning activities
 Preparing daily, weekly, and monthly progress report of the team
 Keeping up-to-date with leave plan of the team

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 Participate in various status calls, and team/client meetings
 Create User Manual, Installation Guide, Release Notes
 Write Technical Knowledge Articles on product features
 Test product features & functionalities
 Give recommendation on product features and functionality enhancement
Aug 2015 – Jan 2017 CitiXsys Tech Solutions Pvt. Ltd. Technical Writer
Responsibilities
 Creating SDK Guide, API Manual, User Manual, Installation Guide, Release Notes
 Writing Technical Knowledge Articles on product features
 Preparing To-Be Document to propose new product features
 Testing product features & functionalities
 Creating process design/document
 Participating in various status calls, and team/client meetings
 Effort estimation and tracking project status using Clarizen Project Management System
Nov 2014 – Aug 2015 Polaris Consulting & Services Ltd. Team Lead – Technical Writer
Responsibilities
 Prepared Disaster Recovery Plan and documentation
 Prepared Site Retirement and Deletion plan and respective documents
 Prepared Site Provisioning documents/presentation
 Testing various functionalities of SharePoint sites
 Creating process design/document for external users
 Creating process documents/templates for COC team, SharePoint Admin, and external
users
 Developed help manuals/user guide for various topics on SharePoint 2013 and Office
365
 Participating in various status calls, and team/client meetings to gather in-depth
understanding of ongoing activities and project development
 Keep track of project activities and prepare monthly project status report
Jan 2014 – May 2014 Sapient Corporation Pvt. Ltd. Business Analyst
Responsibilities
 Gathering requirements from different business personals to create various levels of
intake forms, feature matrix, release document, and training guide
 Writing release documents for new product features and updating the older features in
a consolidated document
 Produce business/technical focused deliverables for each release or set of project
objectives (Functional Specifications, Use Cases, Wire Frames, etc.)
 Conducting M-level sessions to give feature overview of the new releases
 Administering SDL Tridion CMS and other document repository sites

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Jan 2013 – Sep 2013 R Systems International Ltd. Senior Technical Writer
Responsibilities
 Developing/updating functional documents according to client’s new requirements
 Writing help document for new requirements and updating them in Online Help Manual
 Backing up QA & Testing Team in by conducting software testing in LINUX environment
[IPTV]
 Taking additional responsibilities to check and correct organization’s QMS documents
Sep 2011 – JAN 2013 Beehive Systems Pvt. Ltd. Senior Technical Writer
Projects: Drone Designer,DataBuzz, COMB Builder, Sting Client, WASPi Mimosa, and Class Library
Responsibilities
 Interviewing project leads, managers, and SMEs
 Developing installation guide, administration guides, quick reference guide, training
guides, web help, reference material, release notes, SDK Guide
Oct 2008 – Nov 2010 NexGEN Consultancy Pvt. Ltd. Technical Writer
Projects: R-APDRP (Himachal Pradesh State Electricity Board), HPSEB, DHBVN (Dakshin Haryana
Bidyut Vitran Nigam), SCADA, and ENMS
Responsibilities
 Developing Help Manual, User Guides, and Training Materials
 Training the client to make them efficient user of the application
 Executing functional test cases
 Designing templates, and writing release notes
 Writing Product Brochure, Presentation, Demo, and Newsletter
Sep 2006 - Oct 2008 Ebiz.Com Pvt. Ltd. Content Writer
Project: Education.ebizel.com
Responsibilities
 Designing curriculum for the courses and developing training material
 Developing User Guides for utility product
 Executing the test case for manual testing for matrimonial site and e-learning site
Core Skills
 Retail & Supply Chain
 Power Distribution
 eLearning
 BFSI
Educational Details
Course Name Board/University Completion

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BCA
Intermediate (Science, Math)
Matriculation
I.G.N.O.U., Delhi 2014
B.I.E.C., Patna 2003
B.I.E.C., Patna 2001
Personal Detail
Date of Birth: 03.07.1986
Marital Status: Unmarried
Language: English, and Hindi
Nationality: Indian
Passport Number: K9501655 (Valid Until 31.01.2020)
Schengen Visa: Valid till August 2017