The document discusses unfair contract terms and consumer protection acts in the UK. It asks a series of questions about exclusion clauses, the Unfair Contract Terms Act 1977, and the Unfair Terms in Consumer Contracts Regulations 1999. Specifically: 1) Exclusion clauses allow businesses to avoid liability but are subject to strict rules developed by judges to protect consumers. 2) The Unfair Contract Terms Act 1977 protects consumers against unfair terms. It aims to address the imbalance between consumers and businesses. 3) The test of reasonableness and factors like good faith are used to determine which exclusion clauses are valid under the Acts and Regulations.

3. Name the Act which protects consumers against unfair contract terms (1)

4. Why did the UK put this Act in place? (2)

5. What is the difference between a consumer contract and an inter-business contract (4)

6. Name 3 types of exclusion clauses that will be invalid against a consumer under this Act of Parliament. (3)

9. Some clauses will be valid against the consumer if they are REASONABLE. Give 2 examples of these clauses. (4)

12. What is the test for reasonableness? Give an example (3)

14. How does the regulations define what is an ‘unfair term’. (2)

15. What factors will the court look at when deciding if a term goes against ‘good faith’ (4)

16. What types of term will be unfair? Give 2 examples. (4)

17. What are the limitations of the regulations (2)