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Landlords NY
Online Marketing Group
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12	
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12	
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  onlinemarke9nggrp.com	
  	
  	
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12	
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12	
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Female	
  
Male	
  
12	
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12	
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12	
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  •	
  	
  	
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12	
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  •	
  	
  	
  212.532.0600	
  
12	
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  •	
  	
  	
  212.532.0600	
  
12	
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  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
5 Things You Can
Do To Succeed
Online in 2014
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5 Things You Can Do To Succeed Online
•  Take PPC Beyond GoogleAdWords
•  Organic Social Media is changing…
•  Get on Google+!
•  Reputation Management &Trust
•  Digital Channel Integration
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Tip 1: Take PPC Beyond Google AdWords
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  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
Tip 1: Take PPC Beyond Google AdWords
•  How?
– 1. Bing &Yahoo!
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  •	
  	
  	
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  10010	
  	
  	
  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
Tip 1: Take PPC Beyond Google AdWords
•  How?
– 2. Mobile & Local
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  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
Tip 2: Organic Social Media is Dying L
•  Why?
– Overcrowding
– IPOs & £££
– Unsettled users
– Algorithm changes
– Ad blindness
12	
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  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
Tip 2: Organic Social Media is Changing J
•  What CanYou Do?
– Focus on the right channels
– Social Media Advertising
•  Facebook
•  Twitter
•  LinkedIn
•  YouTube
•  Instagram/Pinterest etc
12	
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  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
Tip 2: Organic Social Media is Changing
•  What CanYou Do?
– CustomTabs &
Promotions
– SM to boost other
channels
•  E.g. mailing list
12	
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  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
Top Takeaways…
•  Go beyondAdWords
•  Start there or elsewhere
•  Bing/Yahoo!
•  Mobile/Local
•  Consider SM a paid channel
•  Focus your efforts
•  Social Media Advertising
•  Promotions,Tabs & Integration
12	
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  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
Get On Google+ Right Now!
•  Eugh, not another social media site!
•  If your customers are on...
– Facebook, use Facebook
– Twitter, use Twitter
– LinkedIn, use LinkedIn
– ONLINE, use Google+!
12	
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Google+ Is Growing...Fast!
•  2nd Biggest
•  800,000/month
•  70% bus. brands
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Lastly…
Consider that for a moment...
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  •	
  	
  	
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Reputation Management & Trust
“It takes 20 years to build a reputation and five minutes to
ruin it” ~ Warren Buffett
Even in 2014, Online reputation is not thought about
enough
- monitor, protect & promote...
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  •	
  	
  	
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Three Areas
•  3rd Party Sites (Yelp, apartmentratings, SE talk)
•  Native / On Site (testimonials/product reviews)
•  Social Media chatter
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3rd Party Sites
“Increasingly,consumers are making decisions well before the actual
moment of in-store or online purchase.In fact,88% of
consumers research before they buy,consulting an
average of 10.4 sources.”~ Google
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Pos9ng	
  	
  
Is	
  the	
  post	
  balanced	
  &	
  Accurate?	
  
No	
  
Trolls	
  
Is	
  this	
  poster	
  dedicated	
  to	
  causing	
  problems?	
  
No	
  
Misguided	
  
Are	
  there	
  inaccuracies	
  in	
  the	
  pos9ng?	
  
No	
  
Unhappy	
  
Is	
  this	
  the	
  result	
  of	
  a	
  bad	
  experience?	
  
No	
  
Evalua9on	
  
Could	
  this	
  go	
  viral?	
  Could	
  this	
  risk	
  hur9ng	
  brand	
  reputa9on?	
  
Do	
  you	
  want	
  
to	
  respond?	
  
Let	
  it	
  
Stand	
  
No	
  
Yes	
  
Share	
  Success	
  
Is	
  there	
  an	
  opportunity	
  to	
  share	
  a	
  
further	
  story?	
  
Yes	
  Yes	
  
Yes	
  
Monitor	
  Only	
  
–	
  Do	
  Not	
  
Respond	
  	
  
Yes	
  
Fix	
  the	
  Facts	
  
Yes	
  
Restora9on	
  
Do	
  you	
  wish	
  to	
  
make	
  the	
  
situa9on	
  right?	
  
Respond
Discovery
Evaluate
Yes	
  
Prepare	
  
to	
  Push	
  
Down	
  
Alerts	
  
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  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
Adopting a Good Digital Strategy!!!
•  Choose Relevant
channels!
•  Consider your budget…
•  Proper planning
implementation
12	
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  New	
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  10010	
  	
  	
  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
12	
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  New	
  York	
  10010	
  	
  	
  •	
  	
  	
  onlinemarke9nggrp.com	
  	
  	
  •	
  	
  	
  212.532.0600	
  
Video if Time Permits

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Landlords NY Presentation March - Digital and Social - Ilana Schwartz Online Marketing Group

  • 1. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Landlords NY Online Marketing Group
  • 2. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 3. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 4. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 5. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 6. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Female   Male  
  • 7. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 8. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 9. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 10. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 11. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 12. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   5 Things You Can Do To Succeed Online in 2014
  • 13. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   5 Things You Can Do To Succeed Online •  Take PPC Beyond GoogleAdWords •  Organic Social Media is changing… •  Get on Google+! •  Reputation Management &Trust •  Digital Channel Integration
  • 14. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Tip 1: Take PPC Beyond Google AdWords
  • 15. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Tip 1: Take PPC Beyond Google AdWords •  How? – 1. Bing &Yahoo!
  • 16. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Tip 1: Take PPC Beyond Google AdWords •  How? – 2. Mobile & Local
  • 17. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Tip 2: Organic Social Media is Dying L •  Why? – Overcrowding – IPOs & £££ – Unsettled users – Algorithm changes – Ad blindness
  • 18. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Tip 2: Organic Social Media is Changing J •  What CanYou Do? – Focus on the right channels – Social Media Advertising •  Facebook •  Twitter •  LinkedIn •  YouTube •  Instagram/Pinterest etc
  • 19. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Tip 2: Organic Social Media is Changing •  What CanYou Do? – CustomTabs & Promotions – SM to boost other channels •  E.g. mailing list
  • 20. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Top Takeaways… •  Go beyondAdWords •  Start there or elsewhere •  Bing/Yahoo! •  Mobile/Local •  Consider SM a paid channel •  Focus your efforts •  Social Media Advertising •  Promotions,Tabs & Integration
  • 21. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Get On Google+ Right Now! •  Eugh, not another social media site! •  If your customers are on... – Facebook, use Facebook – Twitter, use Twitter – LinkedIn, use LinkedIn – ONLINE, use Google+!
  • 22. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Google+ Is Growing...Fast! •  2nd Biggest •  800,000/month •  70% bus. brands
  • 23. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Lastly… Consider that for a moment...
  • 24. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Reputation Management & Trust “It takes 20 years to build a reputation and five minutes to ruin it” ~ Warren Buffett Even in 2014, Online reputation is not thought about enough - monitor, protect & promote...
  • 25. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Three Areas •  3rd Party Sites (Yelp, apartmentratings, SE talk) •  Native / On Site (testimonials/product reviews) •  Social Media chatter
  • 26. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   3rd Party Sites “Increasingly,consumers are making decisions well before the actual moment of in-store or online purchase.In fact,88% of consumers research before they buy,consulting an average of 10.4 sources.”~ Google
  • 27. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Pos9ng     Is  the  post  balanced  &  Accurate?   No   Trolls   Is  this  poster  dedicated  to  causing  problems?   No   Misguided   Are  there  inaccuracies  in  the  pos9ng?   No   Unhappy   Is  this  the  result  of  a  bad  experience?   No   Evalua9on   Could  this  go  viral?  Could  this  risk  hur9ng  brand  reputa9on?   Do  you  want   to  respond?   Let  it   Stand   No   Yes   Share  Success   Is  there  an  opportunity  to  share  a   further  story?   Yes  Yes   Yes   Monitor  Only   –  Do  Not   Respond     Yes   Fix  the  Facts   Yes   Restora9on   Do  you  wish  to   make  the   situa9on  right?   Respond Discovery Evaluate Yes   Prepare   to  Push   Down   Alerts  
  • 28. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Adopting a Good Digital Strategy!!! •  Choose Relevant channels! •  Consider your budget… •  Proper planning implementation
  • 29. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600  
  • 30. 12  West  23rd  Street      •      New  York,  New  York  10010      •      onlinemarke9nggrp.com      •      212.532.0600   Video if Time Permits