Partnership Lakeside Systracv Software en NOVA IT Solutions

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About Lakeside Software
Independent Software Vendor
Founded in 1997
Privately held
HQ in Michigan with footprints EMEA and APAC
Patented Technology
Over 2000 customers, managing more than 3 million seats
24/7 global Technical Support
Partner Centric Focus

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Partner Centric Focus
More then 500 Channel Partners
Worldwide SI Partners
Strategic Alliances
MarketPlace Partners

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SysTrack MarketPlace

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Back to Basics and the IT Evolution
Acceptable User Experience
User IT Evolution

6. “My desktop
is slow”
“My session
freezes/crashes/hangs”
“Takes ages
to login”
user user
CPU & memory
bottlenecks
Network
bandwidth
Network
latency
VM host
bottlenecks/issues
Storage
constraints
App & OS
faults
Application
latency
Hardware
faults
IT NET SQL

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What is the problem?
…and you can’t what you
don’t see
Assess
Design
Build
Operate
Fix
There is no insight !!!

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What is required?
The Right Information
At the Right Time
In the Right Place

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Lakeside SysTrack
Performance and health monitoring for the user and the desktop
• to improve the user experience
• to solve problems
• to plan, scale and design a desktop environment
• with migrations and transformations
• with information for charge back
• with license management and auditing
• with problem-desktop projects
• with Asset Management
• with Procurement management
Gives you insight in basically everything!

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Improve the user experience
Comparative
analysis
Root cause
analysis
Implement
fix
Measure
User
Experience
Focus on
top 3 issues
Install

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Architecture
Agents deployed to:
• Desktops, laptops, virtual desktops (inc. non-persistent)
• Intrastructure & app servers
• XenApp/Terminal Services
Bi-directional micro agent
• 100Mb local storage
• Less than 0.5% CPU utilisation
• 100k/day network upload
Samples every 15 secs with daily uploads
Scalable to 1M+ nodes

12. SysTrack Business Intelligence Solution