The document discusses a web application called the Kwyjibos Lab that allows users to design and order their own plush creatures. The goal of the customization process is to inspire users to create meaningful objects they feel personally connected to. It explores how to enable mass customization while maintaining aesthetic concerns and the user experience of comfort, familiarity, playfulness and nostalgia. It also looks at fostering user-generated narratives through ownership of the customized object. While the Kwyjibos Lab achieves the goal of user-generated narratives, there is room to explore deeper connections and the influence of the designer's own aesthetic on the customized creatures.