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How to build an engaged
audience for your research
Course tutor:
Charlie Rapple
Co-founder, Kudos
www.growkudos.com
Welcome! Webinar will begin at 11:00 UK!
Topics:
What do we mean by engagement?
Why is engagement important?
What can you do to engage audiences with your work?
How can you evaluate engagement?
By the end of this short course you will be able to:
Understand the role of engagement in research impact
Apply a broader and more strategic approach to engagement
to your next project
Choose appropriate engagement activities for different target
audiences
Measure engagement meaningfully
Introduction
and course
overview
Course tutor:
Charlie Rapple
Co-founder, Kudos
www.growkudos.com
What do we mean by
engagement?
What do we mean by
engagement?
Research engagement is the
interaction between researchers
and research end-users outside of academia,
for the mutually beneficial transfer of knowledge, technologies,
methods or resources.
Australian Catholic University
https://www.acu.edu.au/research/why-research-with-acu/
engagement-and-impact
What do we mean by
engagement?
Societal challenges
Greater good
Consultation
Collaboration
Relationships
Transparency
Trust
Why is research engagement important?
RESEARCH MOBILIZATION
DISCOVER CONNECT UNDERSTAND APPLY ADVOCATE
target audiences
REACH INTERACT CHANGE AMPLIFY IMPACT
a model for accelerating research impact, by
Why is research engagement important?
Why is research engagement important?
Have a strategy and a plan!
Because research impact is
maximized if you:
Involve
research
end-users in
the design and
methodology
Solicit
feedback from
research end-
users during
the project
Ensure
end-users
understand and
accept your
findings and
recommendations
Why is research engagement important?
L I C E N C E TO R E S E A R C H
Research
participants /
volunteers
Donors, taxpayers
and other funders
Governments and
policy makers
Beneficiaries /
people whose
behaviour you
hope to influence
Why is research engagement important?
“Researchers
are like
mosquitoes;
they suck
your blood
and leave.”
Alaskan Native saying
quoted in Cochran et al.
"Indigenous Ways of Knowing: Implications
for Participatory
Research and Community".
American Journal of Public Health.
98 (1): 22–27.
doi:10.2105/AJPH.2006.093641
Don’t be a mosquito!
How does engagement help drive impact?
Have a strategy and a plan!
• It helps strengthen and broaden your understanding of the
problem you are trying to solve, ensuring your research is as
responsive as possible to society’s needs
• It helps ensure that you capture a high level of good quality
data because processes reflect the culture and capacity of
participants
• It helps you ensure that your research is relevant to and
inclusive of the full diversity of your stakeholder
communities, rather than unconsciously biased
Involve
research
end-users in
the design and
methodology
How does engagement help drive impact?
Have a strategy and a plan!
Involve
research
end-users in
the design and
methodology
Our advice is: before you think of the research, think about the
long term impact – who needs to get involved – and get their
input on framing your research question. You’re more likely to
have impact if the audiences you’ll impact are engaged at the
start.
University administrator / policymaker
Teleinterviewed for “Swimming Upstream” study
DOI: 10.26303/6f16-8e76
https://link.growkudos.com/1k090ap6hog
How does engagement help drive impact?
Have a strategy and a plan!
• Your anticipated research end-users can tell you whether
the research is evolving towards findings that they would
find credible, or recommendations they would find useful
– and help you adjust the design if necessary
• It helps maintain and strengthen your relationship with
your participants / end users by increasing transparency
over a potentially long period between project initiation
and completion
• It maximizes the likelihood of your work leading to
effective solutions that will be widely accepted
Solicit
feedback from
research end-
users during
the project
How does engagement help drive impact?
Have a strategy and a plan!
Solicit
feedback from
research end-
users during
the project
A lot of researchers have an ambition to work with marginalised
communities but they don’t already have a relationship with
those communities. You need to make sure that the process is
set up in a way that tries to shift that power hierarchy as much
as possible.
Knowledge exchange professional
Teleinterviewed for “Swimming Upstream” study
DOI: 10.26303/6f16-8e76
https://link.growkudos.com/1k090ap6hog
How does engagement help drive impact?
Have a strategy and a plan!
• It helps give end-users a sense of ownership that will
maximize the likelihood of them implementing your
findings
• It helps create advocates who can help scale the reach
and impact of your work
• It gives the strategic context in which to communicate
your work in more accessible ways – using formats,
channels and language beyond traditional academic
dissemination
Ensure
end-users
understand and
accept your
findings and
recommendations
How does engagement help drive impact?
Have a strategy and a plan!
We’re in the post-truth era: it’s difficult to open doors and have a
conversation with certain communities. It’s needs deeper
engagement – you can’t just rock up on your science bus and
expect them to listen! You need to make sure you’re relevant in
the first place, because why would they bother to speak to you
otherwise?
Research funder
Teleinterviewed for “Swimming Upstream” study
DOI: 10.26303/6f16-8e76
https://link.growkudos.com/1k090ap6hog
Ensure
end-users
understand and
accept your
findings and
recommendations
How should you plan your engagement?
What should be included
in your engagement
strategy and plan?
W H O Which audiences do you want to engage?
W H Y What do you hope to achieve by engaging with them?
W H E N When will engagement take place?
W H I C H
Which members of your team (or other colleagues /
support staff) will take on which engagement tasks?
W H AT What channels / activities will you use to engage audiences?
H O W How will you evaluate engagement?
H O W
M U C H
How will you fund / resource engagement?
TARGET
AUDIENCES
FOR
RESEARCH
ACADEMICS
STAKEHOLDERS AND
BENEFICIARIES
ADVOCATES
AMPLIFIERS
THE PUBLIC
TARGET
AUDIENCES
FOR
RESEARCH
ACADEMICS
STAKEHOLDERS AND
BENEFICIARIES
ADVOCATES
AMPLIFIERS
THE PUBLIC
Industry
Clinicians
Professionals
Practitioners
Educators
Local communities
e.g. residents, patients
Funders
TARGET
AUDIENCES
FOR
RESEARCH
ACADEMICS
STAKEHOLDERS AND
BENEFICIARIES
ADVOCATES
AMPLIFIERS
THE PUBLIC
Industry
Clinicians
Professionals
Practitioners
Educators
Local communities
e.g. residents, patients
Funders
Research participants
Community organizations
Service providers
Policy makers
TARGET
AUDIENCES
FOR
RESEARCH
ACADEMICS
STAKEHOLDERS AND
BENEFICIARIES
ADVOCATES
AMPLIFIERS
THE PUBLIC
Industry
Clinicians
Professionals
Practitioners
Educators
Local communities
e.g. residents, patients
Funders
Research participants
Community organizations
Service providers
Policy makers
Policy makers
Media
Press office
Influencers
TARGET
AUDIENCES
FOR
RESEARCH
ACADEMICS
STAKEHOLDERS AND
BENEFICIARIES
ADVOCATES
AMPLIFIERS
THE PUBLIC
Industry
Clinicians
Professionals
Practitioners
Educators
Local communities
e.g. residents, patients
Funders
Research participants
Community organizations
Service providers
Policy makers
Policy makers
Media
Press office
Influencers
Citizen scientists
Schoolchildren
Local communities
TARGET
AUDIENCES
FOR
RESEARCH
ACADEMICS
STAKEHOLDERS AND
BENEFICIARIES
ADVOCATES
AMPLIFIERS
THE PUBLIC
Industry
Clinicians
Professionals
Practitioners
Educators
Local communities
e.g. residents, patients
Funders
Research participants
Community organizations
Service providers
Policy makers
Policy makers
Media
Press office
Influencers
Citizen scientists
Schoolchildren
Local communities
Potential collaborators
Open peer review
Different engagement
activities for different
audiences
Stakeholders Advocates Amplifiers Public
Other
academics
Email updates Online consultation
Science fairs / museum talks / visits to schools
Academic
conferences
Public debates
Targeted briefings (relevant recommendations, in appropriate language, format, channel) for
each audience
Project websites Blogging
Social media,
podcasts
Academic
network
Collaboration / co-production Infographics, visual summaries Journals, books
Stakeholder workshops
Consultancy, partnerships Press releases Radio, TV
Training and materials Print media
Laying out your plan ⇒ http://bit.ly/Kudos-Pro
Custom
briefings for
target audiences
including press,
industry, educators
and funders
How should you measure your engagement?
Engagement activity / channel How to measure engagement
Email, blogs, social media
Include a trackable link to more information; count how many of the
recipients / participants / readers click through
Online consultation
Talks / visits / debates / workshops
Count attendees. Create a simple handout with a trackable link to more
information and count how many people click
Academic conferences
Find out the approximate number of delegates. Include trackable links in
posters and slides. Take business cards with trackable links to information
about your project.
Targeted briefings
Include trackable links to briefings for the appropriate audience when
sending emails, giving talks or providing information in handouts /
business cards
Project websites
Graphics, audio, video
Count views and (unique) visitors. Track at both project level but also the
level of individual outputs hosted / linked to on the site to gauge which
create most engagement
How to evaluate
your success
Kudos Pro: http://bit.ly/Kudos-Pro
Kudos Pro
• Target broad audiences and increase the impact potential of your
research through better engagement
• Showcase your work, create and action an engagement plan, and
track reach and results – all in one place.
• Report quickly and easily to funders and institutions, providing
evidence of your engagement and impact.
⇒ http://bit.ly/Kudos-Pro
Questions?
Course tutor:
Charlie Rapple
Co-founder, Kudos
www.growkudos.com

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Kudos impact webinar_no_3_oct19 (1)

  • 1. How to build an engaged audience for your research Course tutor: Charlie Rapple Co-founder, Kudos www.growkudos.com Welcome! Webinar will begin at 11:00 UK!
  • 2. Topics: What do we mean by engagement? Why is engagement important? What can you do to engage audiences with your work? How can you evaluate engagement? By the end of this short course you will be able to: Understand the role of engagement in research impact Apply a broader and more strategic approach to engagement to your next project Choose appropriate engagement activities for different target audiences Measure engagement meaningfully Introduction and course overview Course tutor: Charlie Rapple Co-founder, Kudos www.growkudos.com
  • 3. What do we mean by engagement?
  • 4. What do we mean by engagement? Research engagement is the interaction between researchers and research end-users outside of academia, for the mutually beneficial transfer of knowledge, technologies, methods or resources. Australian Catholic University https://www.acu.edu.au/research/why-research-with-acu/ engagement-and-impact
  • 5. What do we mean by engagement?
  • 7. Why is research engagement important?
  • 8. RESEARCH MOBILIZATION DISCOVER CONNECT UNDERSTAND APPLY ADVOCATE target audiences REACH INTERACT CHANGE AMPLIFY IMPACT a model for accelerating research impact, by Why is research engagement important?
  • 9. Why is research engagement important? Have a strategy and a plan! Because research impact is maximized if you: Involve research end-users in the design and methodology Solicit feedback from research end- users during the project Ensure end-users understand and accept your findings and recommendations
  • 10. Why is research engagement important? L I C E N C E TO R E S E A R C H Research participants / volunteers Donors, taxpayers and other funders Governments and policy makers Beneficiaries / people whose behaviour you hope to influence
  • 11. Why is research engagement important? “Researchers are like mosquitoes; they suck your blood and leave.” Alaskan Native saying quoted in Cochran et al. "Indigenous Ways of Knowing: Implications for Participatory Research and Community". American Journal of Public Health. 98 (1): 22–27. doi:10.2105/AJPH.2006.093641 Don’t be a mosquito!
  • 12. How does engagement help drive impact? Have a strategy and a plan! • It helps strengthen and broaden your understanding of the problem you are trying to solve, ensuring your research is as responsive as possible to society’s needs • It helps ensure that you capture a high level of good quality data because processes reflect the culture and capacity of participants • It helps you ensure that your research is relevant to and inclusive of the full diversity of your stakeholder communities, rather than unconsciously biased Involve research end-users in the design and methodology
  • 13. How does engagement help drive impact? Have a strategy and a plan! Involve research end-users in the design and methodology Our advice is: before you think of the research, think about the long term impact – who needs to get involved – and get their input on framing your research question. You’re more likely to have impact if the audiences you’ll impact are engaged at the start. University administrator / policymaker Teleinterviewed for “Swimming Upstream” study DOI: 10.26303/6f16-8e76 https://link.growkudos.com/1k090ap6hog
  • 14. How does engagement help drive impact? Have a strategy and a plan! • Your anticipated research end-users can tell you whether the research is evolving towards findings that they would find credible, or recommendations they would find useful – and help you adjust the design if necessary • It helps maintain and strengthen your relationship with your participants / end users by increasing transparency over a potentially long period between project initiation and completion • It maximizes the likelihood of your work leading to effective solutions that will be widely accepted Solicit feedback from research end- users during the project
  • 15. How does engagement help drive impact? Have a strategy and a plan! Solicit feedback from research end- users during the project A lot of researchers have an ambition to work with marginalised communities but they don’t already have a relationship with those communities. You need to make sure that the process is set up in a way that tries to shift that power hierarchy as much as possible. Knowledge exchange professional Teleinterviewed for “Swimming Upstream” study DOI: 10.26303/6f16-8e76 https://link.growkudos.com/1k090ap6hog
  • 16. How does engagement help drive impact? Have a strategy and a plan! • It helps give end-users a sense of ownership that will maximize the likelihood of them implementing your findings • It helps create advocates who can help scale the reach and impact of your work • It gives the strategic context in which to communicate your work in more accessible ways – using formats, channels and language beyond traditional academic dissemination Ensure end-users understand and accept your findings and recommendations
  • 17. How does engagement help drive impact? Have a strategy and a plan! We’re in the post-truth era: it’s difficult to open doors and have a conversation with certain communities. It’s needs deeper engagement – you can’t just rock up on your science bus and expect them to listen! You need to make sure you’re relevant in the first place, because why would they bother to speak to you otherwise? Research funder Teleinterviewed for “Swimming Upstream” study DOI: 10.26303/6f16-8e76 https://link.growkudos.com/1k090ap6hog Ensure end-users understand and accept your findings and recommendations
  • 18. How should you plan your engagement?
  • 19. What should be included in your engagement strategy and plan? W H O Which audiences do you want to engage? W H Y What do you hope to achieve by engaging with them? W H E N When will engagement take place? W H I C H Which members of your team (or other colleagues / support staff) will take on which engagement tasks? W H AT What channels / activities will you use to engage audiences? H O W How will you evaluate engagement? H O W M U C H How will you fund / resource engagement?
  • 22. TARGET AUDIENCES FOR RESEARCH ACADEMICS STAKEHOLDERS AND BENEFICIARIES ADVOCATES AMPLIFIERS THE PUBLIC Industry Clinicians Professionals Practitioners Educators Local communities e.g. residents, patients Funders Research participants Community organizations Service providers Policy makers
  • 23. TARGET AUDIENCES FOR RESEARCH ACADEMICS STAKEHOLDERS AND BENEFICIARIES ADVOCATES AMPLIFIERS THE PUBLIC Industry Clinicians Professionals Practitioners Educators Local communities e.g. residents, patients Funders Research participants Community organizations Service providers Policy makers Policy makers Media Press office Influencers
  • 24. TARGET AUDIENCES FOR RESEARCH ACADEMICS STAKEHOLDERS AND BENEFICIARIES ADVOCATES AMPLIFIERS THE PUBLIC Industry Clinicians Professionals Practitioners Educators Local communities e.g. residents, patients Funders Research participants Community organizations Service providers Policy makers Policy makers Media Press office Influencers Citizen scientists Schoolchildren Local communities
  • 25. TARGET AUDIENCES FOR RESEARCH ACADEMICS STAKEHOLDERS AND BENEFICIARIES ADVOCATES AMPLIFIERS THE PUBLIC Industry Clinicians Professionals Practitioners Educators Local communities e.g. residents, patients Funders Research participants Community organizations Service providers Policy makers Policy makers Media Press office Influencers Citizen scientists Schoolchildren Local communities Potential collaborators Open peer review
  • 26. Different engagement activities for different audiences Stakeholders Advocates Amplifiers Public Other academics Email updates Online consultation Science fairs / museum talks / visits to schools Academic conferences Public debates Targeted briefings (relevant recommendations, in appropriate language, format, channel) for each audience Project websites Blogging Social media, podcasts Academic network Collaboration / co-production Infographics, visual summaries Journals, books Stakeholder workshops Consultancy, partnerships Press releases Radio, TV Training and materials Print media
  • 27. Laying out your plan ⇒ http://bit.ly/Kudos-Pro
  • 28. Custom briefings for target audiences including press, industry, educators and funders
  • 29. How should you measure your engagement?
  • 30. Engagement activity / channel How to measure engagement Email, blogs, social media Include a trackable link to more information; count how many of the recipients / participants / readers click through Online consultation Talks / visits / debates / workshops Count attendees. Create a simple handout with a trackable link to more information and count how many people click Academic conferences Find out the approximate number of delegates. Include trackable links in posters and slides. Take business cards with trackable links to information about your project. Targeted briefings Include trackable links to briefings for the appropriate audience when sending emails, giving talks or providing information in handouts / business cards Project websites Graphics, audio, video Count views and (unique) visitors. Track at both project level but also the level of individual outputs hosted / linked to on the site to gauge which create most engagement
  • 31. How to evaluate your success Kudos Pro: http://bit.ly/Kudos-Pro
  • 32. Kudos Pro • Target broad audiences and increase the impact potential of your research through better engagement • Showcase your work, create and action an engagement plan, and track reach and results – all in one place. • Report quickly and easily to funders and institutions, providing evidence of your engagement and impact. ⇒ http://bit.ly/Kudos-Pro Questions? Course tutor: Charlie Rapple Co-founder, Kudos www.growkudos.com