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I M P A C T
KONVERTERING I ET
OMNICHANNEL-UNIVERS
I M P A C T
10 KONVE RTE RINGSPRINCIPPE R
1. Fokusér på majoriteten
2. Data finder hullerne
3. Guide kunden
4. Test dine tekster
5. Test på baggrund af hypoteser
6. Test ekstremer først
7. Forvent ikke resultater hver gang
8. Kend dine kunder
9. Konventioner skal testes
10. Alle kunder er forskellige
I M P A C T
JACOB BAY WORSØE
Senior Digital Marketing Consultant
 Ansvarlig for Traffic & Insights
 8 års erfaring med digital marketing
I M P A C T
D I G I T A L C O M M E R C E / P E O P L E / R E S U L T S
I M P A C T
I M P A C T
I M P A C T
1 0 5
B U T I K K E R
5 3
B U T I K K E R
I M P A C T
I M P A C T
NYTW E B S I T E
I M P A C T
OMNI- C H A N N E L
I M P A C T
3 KØBSFLOWS
R E S E R V É R I B U T I KH E N T I B U T I KK Ø B O N L I N E
I M P A C T
I M P A C T
I M P A C T
I M P A C T
I M P A C T
I M P A C T
54%H U R T I G E R E L O A D T I D
I M P A C T
16 %O F F L I N E O M S Æ T N I N G I D E C E M B E R
I M P A C T
+34 %Ø G E T K O N V E R T E R I N G
I M P A C T
OPTIMERING
W H E R E T O S T A R T ?
I M P A C T
PRINCIP #1
FOKUSÉR
P Å M A J O R I T E T E N
I M P A C T
MOBILE
F I R S T
I M P A C T
MOBILE
F I R S T
I M P A C T
5 3 % 24% 23%
I M P A C T
5 3 % 24% 23%
77%
I M P A C T
PRINCIP #2
DATA
F I N D E R H U L L E R N E
I M P A C T
OVERBLIK OVER
TRAGTEN
I M P A C T
I M P A C T
I M P A C T
BOUNCE RATE
I M P A C T
65%B O U N C E R A T E P Å F I L T E R S I D E R
I M P A C T
I M P A C T
I M P A C T
I M P A C T
I M P A C T
I M P A C T
INGENF O R S K E L
I M P A C T
I M P A C T
I M P A C T
I M P A C T
I M P A C T
I M P A C T
INGENF O R S K E L
I M P A C T
PRINCIP #3
GUIDE KUNDEN
I M P A C T
I M P A C T
I M P A C T
+16,5 %H Ø J E R E K O N V E R T E R I N G
I M P A C T
PRINCIP #4
TEST DINE
TEKSTER
I M P A C T
I M P A C T
K O N T R O L
V A R I A N T E R
I M P A C T
I M P A C T
K O N T R O L V I N D E R
I M P A C T
+11,5 %H Ø J E R E K O N V E R T E R I N G
I M P A C T
+24 %F O R B E D R E T B O U N C E R A T E
I M P A C T
PRINCIP #5
TEST PÅ BAGGRUND AF
HYPOTESER
I M P A C T
“ P E R F E C T I O N I S A C H I E V E D ,
N O T W H E N T H E R E I S N O T H I N G M O R E T O
A D D ,
B U T W H E N T H E R E I S N O T H I N G M O R E
L E F T T O T A K E A W A Y . ”
I M P A C T
I M P A C T
I M P A C T
PRINCIP #6
TEST
EKSTREMER
FØRST
I M P A C T
K O N T R O L V A R I A N T A V A R I A N T B
I M P A C T
K O N T R O L V A R I A N T A V A R I A N T B
I M P A C T
INGENF O R S K E L
I M P A C T
PRINCIP #7
FORVENT IKKE
RESULTATER
HVER GANG
I M P A C T
67%I N G E N F O R S K E L
I M P A C T
22%Ø G E R
K O N V E R T E R I N G
67%I N G E N F O R S K E L
I M P A C T
11%S Æ N K E R
K O N V E R T E R I N G
22%Ø G E R
K O N V E R T E R I N G
67%I N G E N F O R S K E L
I M P A C T
I M P A C T
240 TESTS 20% RESULTAT
I M P A C T
TESTM E G E T
I M P A C T
TESTS T O R E Æ N D R I N G E R
I M P A C T
TESTE K S T R E M E R N E
I M P A C T
PRINCIP #8
KEND DINE
KUNDER
I M P A C T
I M P A C T
I M P A C T
I M P A C T
PRINCIP #9
KONVENTIONER
SKAL TESTES
I M P A C T
☰
I M P A C T
☰
I M P A C T
☰MENU
I M P A C T
I M P A C T
I M P A C T
SE RESULTATET PÅ
WWW.IMPACT.DK/BLOG
I M P A C T
PRINCIP #10
ALLE KUNDER ER
FORSKELLIGE
I M P A C T
I M P A C T
I M P A C T
I M P A C T
10 KONVE RTE RINGSPRINCIPPE R
1. Fokusér på majoriteten
2. Data finder hullerne
3. Guide kunden
4. Test dine tekster
5. Test kun på baggrund af hypoteser
6. Test ekstremer først
7. Forvent ikke resultater hver gang
8. Kend dine kunder
9. Konventioner skal testes
10. Alle kunder er forskellige
I M P A C T
+34 %Ø G E T K O N V E R T E R I N G
I M P A C T
JACOB BAY WORSØE
www.impact.dk
jwj@impact.dk
https://twitter.com/jacobworsoe
https://plus.google.com/+jacobworsoe
https://dk.linkedin.com/in/jacobworsoe
I M P A C T
I M P A C T
BONUS
I M P A C T
MERSALG
I KURVEN
I M P A C T
I M P A C T
6%K Ø B E R S T R Ø M P E R N E

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Konvertering i et omnichannel-univers

  • 1. I M P A C T KONVERTERING I ET OMNICHANNEL-UNIVERS
  • 2. I M P A C T 10 KONVE RTE RINGSPRINCIPPE R 1. Fokusér på majoriteten 2. Data finder hullerne 3. Guide kunden 4. Test dine tekster 5. Test på baggrund af hypoteser 6. Test ekstremer først 7. Forvent ikke resultater hver gang 8. Kend dine kunder 9. Konventioner skal testes 10. Alle kunder er forskellige
  • 3. I M P A C T JACOB BAY WORSØE Senior Digital Marketing Consultant  Ansvarlig for Traffic & Insights  8 års erfaring med digital marketing
  • 4. I M P A C T D I G I T A L C O M M E R C E / P E O P L E / R E S U L T S
  • 5. I M P A C T
  • 6. I M P A C T
  • 7. I M P A C T 1 0 5 B U T I K K E R 5 3 B U T I K K E R
  • 8. I M P A C T
  • 9. I M P A C T NYTW E B S I T E
  • 10. I M P A C T OMNI- C H A N N E L
  • 11. I M P A C T 3 KØBSFLOWS R E S E R V É R I B U T I KH E N T I B U T I KK Ø B O N L I N E
  • 12. I M P A C T
  • 13. I M P A C T
  • 14. I M P A C T
  • 15. I M P A C T
  • 16. I M P A C T
  • 17. I M P A C T 54%H U R T I G E R E L O A D T I D
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  • 20. I M P A C T OPTIMERING W H E R E T O S T A R T ?
  • 21. I M P A C T PRINCIP #1 FOKUSÉR P Å M A J O R I T E T E N
  • 22. I M P A C T MOBILE F I R S T
  • 23. I M P A C T MOBILE F I R S T
  • 24. I M P A C T 5 3 % 24% 23%
  • 25. I M P A C T 5 3 % 24% 23% 77%
  • 26. I M P A C T PRINCIP #2 DATA F I N D E R H U L L E R N E
  • 27. I M P A C T OVERBLIK OVER TRAGTEN
  • 28. I M P A C T
  • 29. I M P A C T
  • 30. I M P A C T BOUNCE RATE
  • 31. I M P A C T 65%B O U N C E R A T E P Å F I L T E R S I D E R
  • 32. I M P A C T
  • 33. I M P A C T
  • 34. I M P A C T
  • 35. I M P A C T
  • 36. I M P A C T
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  • 38. I M P A C T
  • 39. I M P A C T
  • 40. I M P A C T
  • 41. I M P A C T
  • 42. I M P A C T
  • 43. I M P A C T INGENF O R S K E L
  • 44. I M P A C T PRINCIP #3 GUIDE KUNDEN
  • 45. I M P A C T
  • 46. I M P A C T
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  • 48. I M P A C T PRINCIP #4 TEST DINE TEKSTER
  • 49. I M P A C T
  • 50. I M P A C T K O N T R O L V A R I A N T E R
  • 51. I M P A C T
  • 52. I M P A C T K O N T R O L V I N D E R
  • 53. I M P A C T +11,5 %H Ø J E R E K O N V E R T E R I N G
  • 54. I M P A C T +24 %F O R B E D R E T B O U N C E R A T E
  • 55. I M P A C T PRINCIP #5 TEST PÅ BAGGRUND AF HYPOTESER
  • 56. I M P A C T “ P E R F E C T I O N I S A C H I E V E D , N O T W H E N T H E R E I S N O T H I N G M O R E T O A D D , B U T W H E N T H E R E I S N O T H I N G M O R E L E F T T O T A K E A W A Y . ”
  • 57. I M P A C T
  • 58. I M P A C T
  • 59. I M P A C T PRINCIP #6 TEST EKSTREMER FØRST
  • 60. I M P A C T K O N T R O L V A R I A N T A V A R I A N T B
  • 61. I M P A C T K O N T R O L V A R I A N T A V A R I A N T B
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  • 65. I M P A C T 22%Ø G E R K O N V E R T E R I N G 67%I N G E N F O R S K E L
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  • 67. I M P A C T
  • 68. I M P A C T 240 TESTS 20% RESULTAT
  • 69. I M P A C T TESTM E G E T
  • 70. I M P A C T TESTS T O R E Æ N D R I N G E R
  • 71. I M P A C T TESTE K S T R E M E R N E
  • 72. I M P A C T PRINCIP #8 KEND DINE KUNDER
  • 73. I M P A C T
  • 74. I M P A C T
  • 75. I M P A C T
  • 76. I M P A C T PRINCIP #9 KONVENTIONER SKAL TESTES
  • 77. I M P A C T ☰
  • 78. I M P A C T ☰
  • 79. I M P A C T ☰MENU
  • 80. I M P A C T
  • 81. I M P A C T
  • 82. I M P A C T SE RESULTATET PÅ WWW.IMPACT.DK/BLOG
  • 83. I M P A C T PRINCIP #10 ALLE KUNDER ER FORSKELLIGE
  • 84. I M P A C T
  • 85. I M P A C T
  • 86. I M P A C T
  • 87. I M P A C T 10 KONVE RTE RINGSPRINCIPPE R 1. Fokusér på majoriteten 2. Data finder hullerne 3. Guide kunden 4. Test dine tekster 5. Test kun på baggrund af hypoteser 6. Test ekstremer først 7. Forvent ikke resultater hver gang 8. Kend dine kunder 9. Konventioner skal testes 10. Alle kunder er forskellige
  • 88. I M P A C T +34 %Ø G E T K O N V E R T E R I N G
  • 89. I M P A C T JACOB BAY WORSØE www.impact.dk jwj@impact.dk https://twitter.com/jacobworsoe https://plus.google.com/+jacobworsoe https://dk.linkedin.com/in/jacobworsoe
  • 90. I M P A C T
  • 91. I M P A C T BONUS
  • 92. I M P A C T MERSALG I KURVEN
  • 93. I M P A C T
  • 94. I M P A C T 6%K Ø B E R S T R Ø M P E R N E