Komfo Summit is all about enabling meaningful moments. Stay ahead of the curve with chatbots, customer service, data activation, ROI, AI, machine learning, influencers, and much more. What is this presentation about? With extensive digital and social media experience from communication agencies as well as one of the largest banks in the Nordics - Danske Bank Group, Mads knows how to utilize the possibilities within the digital and social media to reach important stakeholders and customers at scale.