Ally Khumalo is applying for a position in the IT division and believes their training and experience as a Technical Support Specialist and Desktop Support Technician would allow them to significantly contribute to the company. They have valuable experience troubleshooting, installing, and maintaining various hardware, software, and desktop operations. Additionally, Ally has strong communication skills and can explain complex technical issues simply. They are multi-task oriented, enjoy challenges, and stay up to date on the latest IT advancements.