This document is a curriculum vitae for Mufhadi Mpho. It summarizes his personal details, education history, skills, work experience and references. Mpho has an A+ certification with distinction and N+ certification in Networking from Damelin. He has 10 years of experience as a Network Operator at Tracker, where his duties include monitoring systems, providing end user support, and server administration. His references are his current supervisor Chantelle Malindi and IT Manager Marius Meyer from Tracker.

1. CURRICULUM
VITAE
OF
MUFHADI MPHO
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2. COVERING LETTER
Dear Sir/Madam
A creative candidate, a talented, skilled, and dutiful person with a strong foundation A+ and N+, I’m goal
oriented and willing to pursue my studies doing MCSE, able to focus on the task with proven reliability to get
the Job done. I am also willing to learn as much as possible for Me to gain knowledge and able to add value to
the company. My computer skills are I am both quick and accurate on computerized entries.
I would welcome the opportunity to participate in a personal interview to answer
any of your questions and better present my qualifications. Thank you for your
time and consideration. I look forward to speaking with you soon.
Sincerely,
Mufhadi Mpho
0725848777 / 079677 5207
011 380 0300
Ext 1947
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3. [Your Name]
Personal Details
Name Mpho Mufhadi
Contact Details
1004 Preston place
30 Alexandra street
Johannesburg
Berea
2198
E-mail: mmufhadi@tracker.co.za
Cell no . 0725848777 / 0761744649
ID 8011095681085
Nationality South African
Area GAUTENG
Driver’s Licence Yes
Languages Venda, English, Zulu, Sotho, and Tswana
Marital Status Single
Criminal Transgressions none
Gender Male
Disability None
Availability 1 month notice
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4. Tertiary
Education
Qualification A+ (distinction) and N+ (Networking)
Institution Damelin
Year Obtained 2009 / 2010
Skills
Interpersonal skills
Good communication skills
Reading
Writing
Listening skills
Commitment
Flexibility
Teamwork
Problem solving skills
Time management skills
Leadership Skills
Computer/IT skills
Other skills acquired from the college :
- -Manage user access and security
-proficient in hardware, software
installation and Network
-Installing, implementing, trouble shooting
Windows xp
-Knowledgeable in network
infrastructure..eg. DNS,DHCP,IIS and
remote desktop connections
-including anti-virus installing, Norton,
kapesky
CAREER OBJECTIVES
• To gain experience within a company environment that demands high standards and encourages or inspires self
development.
• To set up my career in the field of while learning new and creative ways of improving my skills.
• To establish myself as a leader in the public and as well as private vocation through hard work and maintaining
the elevated standards and values required of the profession.
• To start a sustainable project within a company that will create opportunities for young intellectuals to be creative
and ingenious.
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School Education
Matric Tshianane High school
Venda Afrikaans
English Geography
Biology
Agriculture
Biblical studies

5. WORKING EXPERIENCE
Name of Company : TRM (Total Relation management)
Position : Agent (capturing)
: 2004-2005 (Contract expired)
Current
Name of Company : Tracker
Position : Network operator
Period : 10 years
Current duties as Network operator
- Monitoring of all production systems and services
- Regular physical checks of all the equipment in the server
- Escalate incidents to the necessary resources for resolution
- Consistent feedback and follow-ups on outstanding incidents logged to service desk
- Communicate outages to affected staff as necessary
- Providing End user support
- Handling of all 1st
line support
- providing full support to the after-hours employees
- Ensuring that all service requests and work orders are updated comprehensively with all relevant troubleshooting and
necessary information
- investigate and trouble shoot any issues that arise during normal operations
- Server administration
- Managing Active directory
REFERENCES
Name : Chantelle Malindi
Position : Supervisor
Contact number : 011380 0300
Name : Marius Meyer
Position : Manager of IT
Contact number : 0113800301 / 0827781619 /
DECLARATION
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6. I, Mr MC Mufhadi, hereby proclaim that the above mentioned and stated information is true and valid. Furthermore, I
declare that if there is any doubt or mistrust with regard to the above printed information, you are permitted to call my
references at any time to authenticate and verify.
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7. I, Mr MC Mufhadi, hereby proclaim that the above mentioned and stated information is true and valid. Furthermore, I
declare that if there is any doubt or mistrust with regard to the above printed information, you are permitted to call my
references at any time to authenticate and verify.
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