The document summarizes key findings from the April 2012 Kenya Healthcare Monitor national omnibus survey. The survey assessed health service provision, medical insurance coverage, supply chain management, non-communicable diseases, and the impact of illness. It found that over 75% of Kenyans lacked medical insurance, and satisfaction with health services varied by region. The survey also examined willingness to pay for health insurance and rational drug use. Contact information was provided for the healthcare lead at Ipsos to request more data.

1. Kenya Healthcare Monitor
Measuring the Pulse of the Kenyan Health Sector
Data from April 2012 National Omnibus Survey
Not for public release
01. 05.2012 © 2012 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and
may not bedisclosed or reproduced without the prior written consent of Ipsos.

2. What is it?
A regular mixed-method survey to
assess key elements of the Kenyan
Health Sector.
Purpose:
 Tool for advocacy and accountability
 Detecting health sector trends
 Public Relations
2

3. How does it work?
5 Thematic Areas
Health Service Provision
Medical Insurance Coverage
Supply Chain
Non-Communicable Diseases
Impact of Ill Health
3

4. Health Service Provision
Did you think the money paid for the services you
received at the health facility (excluding drugs)
was a fair price, in view of the services you
received?
5.4
1 (too much) (very fair) 10
4

5. Health Service Provision
How satisfied were you with the service you
received?
6.4
1 (not at all) (highly) 10
women 6.50
men 6.21 5

6. Health Service Provision
How satisfied were you with the service you
received?
6.60
6.50
6.40
6.30
6.20
6.10
6.00
5.90
5.80
18-24 25-34 35-44 45+
6

7. Health Insurance
medical cover/
How satisfied are you with your
medical allowance?
Please rate on a scale from 1 to 10, where 1 means that you are
not satisfied at all, and 10 means that you are highly satisfied?
mean score
NHIF 7.44 n=542
Medical cover offered by employer (6.86) n=38
Individual medical cover (6.80) n=38
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8. Willingness to Pay for Health Insurance
“Suppose you have to pay health costs
yourself, meaning that no one else pays for it.
What would you choose between paying
health costs in cash as they arise, or to buy a
medical insurance that is affordable to you?”
*Disclaimer: Data not reviewed
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9. • No difference between gender.
• Younger & more educated more likely to chose health insurance.
• Immense regional (cultural) difference
100%
90% 18-34 35+
80%
67% 62%
70%
60%
50%
79%
40%
30%
20%
10%
46%
0%
Coast
*Disclaimer: Data not reviewed Nyanza 9

10. Rational Use of Drugs
22%
“Have you or has someone in your family received
any medicine that was prescribed/recommended by
a doctor or a clinical officer in the last 3 months?
- 46% Yes -
8%
…was this medicine used or shared by any other
person than person for whom it was prescribed /
recommended by the doctor?”
Central 13% Yes
Western
*Disclaimer: Data not reviewed
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11. Impact of Ill Health
Days missed, past 90 days?
Sept-Dec 1.33
Jan-Apr 2.06
(main breadwinner)
Days missed per Year
December Updated
Estimate Estimate
5.3 6.8
11

12. MORE INFORMATION
Joel Lehmann
Healthcare
+254 738 98 99 50
joel.lehmann@ipsos.com
© 2012 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information
and may not bedisclosed or reproduced without the prior written consent of Ipsos.
12

13. Medical Insurance Coverage, Kenya - April 2012
No Medical Cover 77%
NHIF 18%
Medical cover offered by employer 1%
Individual medical cover 1%
Medical allowance
Covered by employer of someone else in HH 0%
Micro-Insurance/tied to micro-finance
Others 1%
Don't know 2%
*Disclaimer: Data not reviewed.
Sample Size: 3,000 countrywide.
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14. Willingness to Pay for Health Insurance, Kenya - April 2012
5% 1%
Pay health costs in cash
as they arise
29% Buy a health insurance
Don't know
65% No response
*Disclaimer: Data not reviewed
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