This document describes an improvisation learning simulation used at Billings Clinic and other hospitals to address the spread of MRSA. The simulation involves staging improv scenes acted out by staff to demonstrate safe behaviors for isolation precautions. Early results show a 22-70% drop in MRSA transmissions at some sites. The simulation provides structure but allows for creative adaptation. Scenes explore challenging situations and positive behaviors through roles like nurses and patients. Feedback helps refine the scenes to better fit each unit. The goal is to notice, amplify and develop safe behaviors through this powerful learning experience.
New Directions for Virtual Worlds for HealthParvati Dev
Keynote presented at Games for Health, Boston, for the Virtual Worlds and Social Games Day, May 25th. (First three slides are to introduce the pre-conference. Rest are my talk.)
No harm, no foul: Canadian Journal of Medical Laboratory ScienceJane Langille
Hands-on simulation experience allows healthcare workers to get messy, make mistakes and hone problem-solving skills — with no risk to patients. In this feature story for the Canadian Journal of Medical Laboratory Science, I explore trends in simulation in education at the undergrad level at The Michener Institute for Applied Health Sciences in Toronto, as well as in-field training provided by a unique mobile simulation specialist in remote areas in northern Alberta.
Responsive Marketing: being more accessible, engaging, and purposefulDee Heffernan
Responsive marketing is all about making it easy for
potential customers to find, learn about, and engage
with you. It’s about leveraging your website, your social
media, your email, and every part of your marketing
ecosystem toward ensuring a healthy ROI.
Responsive Marketing // Are you ready for 2016?Dee Heffernan
“Responsive marketing is all about making it easy for
potential customers to find, learn about, and engage
with you. It’s about leveraging your website, your social
media, your email, and every part of your marketing
ecosystem toward ensuring a healthy ROI.
Kim Solez Intro to Tech&Future of Medicine course 5 Sept 2013Kim Solez ,
Introductory lecture for Technology and Future of Medicine course LABMP 590 on September 5, 2013 at the University of Alberta in Edmonton, Canada. http://www.singularitycourse.com
We know that, as designers mature, they need to understand how to tell a story about their work. But how do you coach them in storytelling when stories can take so many forms depending on the phase of a project? In this presentation, Dani Nordin of athenahealth will share a framework she’s created to help designers at athenahealth craft a compelling story at various phases of a project—from design scenarios to research plans to portfolio case studies.
New Directions for Virtual Worlds for HealthParvati Dev
Keynote presented at Games for Health, Boston, for the Virtual Worlds and Social Games Day, May 25th. (First three slides are to introduce the pre-conference. Rest are my talk.)
No harm, no foul: Canadian Journal of Medical Laboratory ScienceJane Langille
Hands-on simulation experience allows healthcare workers to get messy, make mistakes and hone problem-solving skills — with no risk to patients. In this feature story for the Canadian Journal of Medical Laboratory Science, I explore trends in simulation in education at the undergrad level at The Michener Institute for Applied Health Sciences in Toronto, as well as in-field training provided by a unique mobile simulation specialist in remote areas in northern Alberta.
Responsive Marketing: being more accessible, engaging, and purposefulDee Heffernan
Responsive marketing is all about making it easy for
potential customers to find, learn about, and engage
with you. It’s about leveraging your website, your social
media, your email, and every part of your marketing
ecosystem toward ensuring a healthy ROI.
Responsive Marketing // Are you ready for 2016?Dee Heffernan
“Responsive marketing is all about making it easy for
potential customers to find, learn about, and engage
with you. It’s about leveraging your website, your social
media, your email, and every part of your marketing
ecosystem toward ensuring a healthy ROI.
Kim Solez Intro to Tech&Future of Medicine course 5 Sept 2013Kim Solez ,
Introductory lecture for Technology and Future of Medicine course LABMP 590 on September 5, 2013 at the University of Alberta in Edmonton, Canada. http://www.singularitycourse.com
We know that, as designers mature, they need to understand how to tell a story about their work. But how do you coach them in storytelling when stories can take so many forms depending on the phase of a project? In this presentation, Dani Nordin of athenahealth will share a framework she’s created to help designers at athenahealth craft a compelling story at various phases of a project—from design scenarios to research plans to portfolio case studies.
The Improvement Practice - Brochure - Lean Healthcare Study Experience (EN)antonvanlankveld
When you have the ambition to deliver world class healthcare, then join us to learn from organizations with 15-20 years of experience based on continuous improvement (lean).
The Emergence of Positive Technology: Potential Applications - Giuseppe Riva...Riva Giuseppe
It is generally assumed that technology assists individuals in improving the quality of their lives. However, the impact of new technologies and media on well-being and positive functioning is still somewhat controversial. In this presentation, I suggest that the quality of Personal Experience should become the guiding principle in the design and development of new technologies, as well as a primary metric for the evaluation of their applications. The emerging discipline of Positive Technology —the scientific and applied approach to the use of technology for improving the quality of our personal experience through its structuring, augmentation, and/or replacement— provides a useful framework to address this challenge. Specifically, I suggest that it is possible to use technology to influence three specific features of our experience—affective quality, engagement/actualization, and connect-edness—that serve to promote adaptive behaviors and positive functioning. In this framework, positive technologies are classified according to their effects on a specific feature of personal experience.
Hysteroscopy Newsletter 5th Issue online!!!
Dear colleagues,
We are pleased to inform you that the fifth issue of our publication is ready and available for you to enjoy. We hope that our great enthusiasm and eagerness for a better knowledge of hysteroscopy, will make reading this journal arouse your interest in this fascinating field. Hysteroscopy Newsletter is an opened forum to all professionals who want to contribute with their knowledge and even share their doubts with a word-wide gynecological community.
SHARE & ENJOY IT !!!!!!
http://www.hysteroscopy.info/
Innovation UK - VR Technology for MedicineJamie Denham
In the medical VR session I will be demonstrating key do’s and don’ts in developing a VR pipeline, bringing in some learnings from our early projects. Given the nature of production, planning all the asset requirements is key.
We also talk about the benefits of VR in medicine.
Good attention grabbers for an essay. attention grabber examples. Essay Attention Grabbers by Stine Kasallis | Teachers Pay Teachers. 002 Grabbers For Essays Essay Example Attention Examples Anecdote In .... Attention grabbers for essays list. School essay: Examples of attention grabbers for essays. Hook C Lead C Attention Grabber Beginning an essay with an | Expository ....
Handwashing in hospitals is a major issue. This presentation looks at a design thinking approach we undertook to address some of these issues.
Unfortunately the talk doesn't translate well as a flat presentation, if you're interested in talking about this topic more please feel free to contact me.
It was presented at UX Australia in 2014.
1. Acting Our Way Into New ThinkingPrototyping Safe Behaviors With Improv Learning Simulations Billings Clinic Players Executive Producers Joelle Everett & Keith McCandless
2. Scenes from the Isolation Precautions Room Making the Invisible Visible The Billings Clinic is one of seven hospitals in a RWJF funded initiative focused on eliminating transmissions of MRSA. The Plexus Institute is coordinating a bold unit-based, self-organizing approach called Positive Deviance. Early results are impressive.
3. WHY MRSA? Why Create A Learning Simulation for MRSA? MRSA (Methicillin Resistant staphylococcus aureus) is a common bacterium that has quickly adapted to resist nearly all antibiotics. MRSA is a growing global crisis that causes unnecessary suffering, death and staggering expense. It has spread across many barriers in part because of the iceberg effect – millions of people are colonized with only a small fraction showing visible symptoms. Most importantly, evidence is being generated which suggests that when everyone gets involved the spread of MRSA can be stopped [1]. Precautions are relatively simple but involve changing everyday “autopilot” behaviors for providers, patients, and families. A fitting, creative challenge for a learning simulation.
4. Beta Site Hospitals Albert Einstein Medical Center, Philadelphia, PA Billings Clinic, Billings, MT Franklin Square Hospital Center, Baltimore, MD The Johns Hopkins Hospital, Baltimore, MD University of Louisville Hospital, Louisville, KY VA Pittsburgh Healthcare System, Pittsburgh, PA Al Tunal Hospital, Bogota, Colombia Photo: David F. Gasser
5. WHY Positive Deviance?Acting Our Way Into New Thinking In every community there are certain individuals whose uncommon practices & behaviors enable them to find better solutions to problems than their neighbors who have access to the same resources. The focus in on social proof -- within the unit -- embodied in tacit and latent behaviors.
6. Setting the Stagewith the MRSA Design Team Ensemble, rapid-cycle script writing by the infection control staff, OD leader & infectious disease MD chief. Min specs for 4 scenes in 90 minutes flat! “What’s my line?” Improv Photos by Keith McCandless
7. Casting CallsCalling All Units! A flurry of casting calls, Want to be an improv player? Everyone says, Yes!
8. Theatre In the Round A diverse audience, from many units across the clinic, assembles in the conference room… now an inpatient medical room. For the next 60 minutes, no one knows what to expect.
10. Audience As Active Participant Participant feedback forms at-the-ready. What helps? What else? Who wants to join in the ongoing design work?
11.
12. Working Without a Script Players getting into character. Hey, is that our MRSA clinical leader playing a patient!?
13. Scene I Patient Is MRSA + Is The Room Safe & Ready? Min Specs needed to start the action.
14. Rrrring, Rrrring, … the Scene Opens in Empty Space The patient is out of the room with a rehab therapist. “Rrrring, Rrrring, Rrrring,” a Lab Tech is calling the Inpatient Medical unit clerk with swabbing results.
15. The long-awaited, much anticipated PERFECT YELLOW SUPPLY CART is wheeled into the room in preparation from Mr. Graham’s return from rehab. Nurse Christi comments, “Wow, this cart has everything! Check out the coat rack and super sized garbage can!” :-)
16. Clerk and nurse check and re-check the supplies. “Hey, let’s put up the new-and-improved Isolation Precautions sign from the MRSA Prevention Partnership!
34. Ready to roll, calm, cool and well dressed. Let’s go, We are ready for surgery.
35. The CEO joins in the action. This is hard and very important work locally and nationally. I appreciate all your efforts to eliminate MRSA transmissions!
36. To date, thirty-five improvs have been staged covering 75% of clinic staff. Also, the approach is spreading across beta-site hospitals.
37. Results So Far… Early Signals -- 2007 versus 2006 22% to 70% drop in transmissions and other infections in three sites Clear shifts toward collectively mindful safe behaviors Vigorous engagement across departmental silos “Spillover” into other change initiatives Collaboration outside the hospital with clinics, LTC, & community settings
40. Setting Up and FacilitatingImprov Learning SimulationsMinimum structure that unleashes creative adaptability! Setting the Stage Pick situations/scenes together that are challenging… in which exploring positively deviant “how to” solutions may be helpful Specify the minimum details of the local context in a simple storyboard: Location and props needed (e.g., ICU, clinic, bed, hallway, phone, cart, sign) Key roles (e.g., nurse, doctor, patient, family member) Handful of clinical details (e.g., 62 year old male with diabetes, leg wound) Title, including a simple question to be explored, for the scene (e.g., “Safe Travel: What Do I Wear?”) The event that starts the scene (e.g., phone call from the lab to the unit) Rules for the Facilitator Clarify the purpose of this activity (e.g., to provide a powerful learning experience, helping everyone notice, amplify, and develop behaviors that fulfill your aim) Create a response form so ALL participants can suggest specifically how each scene can be more full of learning and better fit their local context or unit Convene fast-feedback exchanges immediately after each scene (2 minutes in pairs or threesomes… then full group conversations work well) Try to document everything with video, photos, words (helps with prototyping) Thank everyone for “acting their way into new thinking!” Rules for the Creative Director Recruit players with interest in and enthusiasm for resolving the challenges at hand (acting experience not required) Start and stop the action using your intuition Offer side-coaching as needed at any time (keep it fun and light) Create opportunities for post-performance feedback to the players Specify the minimum to get the action started (see “Setting the Stage”) Rules for the Players Trust and accept all offers (“Yes, and…”) Make action-filled choices, giving and taking Engage in one conversation at a time Listen, watch, concentrate (Look, don’t think!) Work to the top of your intelligence Now that ALL the rules are clear, GO WILD. More details available @ www.socialinvention.net