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Kelly Services Overview
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- 2. Kelly Overview Over61 years as a world leader in human resource solutions 2008 sales of $5.5 billion Financially stable; no long-term debt 2,600 wholly-owned and -operated offices worldwide Operations in 37 countries with strategic alliances in several others Over 1,500 locations in U.S. Over 750 Partnered Staffing (on-site) offices Fully networked operating system Industry-leading quality management system - KQMS Compliance of all Kelly locations Best-in-class programs Fully integrated total quality management system
- 3. Kelly Overview: WhyKelly Services? Staying power and stability . After founding the staffing industry, we’re still a leader 61 years later. With only three CEOs in our company history, we have a focus and continuity our competitors can’t match. Financial strength. Kelly remains free of long-term debt. We have the financial soundness to meet our long-term commitments, and the financial agility to invest in key partnerships as needed, when needed. Company-owned structure. Kelly stands alone as the only wholly-owned and operated global staffing company. We provide consistent service delivery and contract compliance, whether it’s around the corner or across the globe. Full-service global staffing solutions. We have company-owned offices in 37 countries and territories, and offer the broadest range of staffing solutions in the industry. Third-party vendor management, contact center, IT, legal, finance, accounting—just to name a few.
- 4. Best Practices Testingand Screening: CAD Automatically defaults requirements into orders: I-9 Verification Drug Screening GED/Diploma Verification Pre-Assignment Testing: Safety Video and Assessment Light Industrial Skills Test (LISA) Pinpoint Testing Screening Requirements Default into Order from CAD Branch Requests Screen Directly Through Kelly StaffNet Background Screening Vendor Conducts Screen, Adjudicates Results and Sends Them to Kelly StaffNet Branch Receives Results and Responds Accordingly (e.g., Assigns Employee or Takes Action According to the FCRA)
- 5. Candidate Quality KellyServices’ Hiring Process Applicant is “conditionally hired” Administer remaining forms Show orientation video Review employee handbook and acknowledgement Contact references Conduct customer-specific screening (s), training, and orientation Complete the following: Background Screening Disclosure and Authorization Employment Application Reference Verification Form Introductions Begin Applicant Register Qualify candidate using Screening and Interview Worksheet Review applicant resume Review completed forms Determine what evaluations to administer Record scores and review them with the applicant Determine types of assignment for which the applicant might be qualified and/or need training Complete Applicant Register Enter employee information into Kelly StaffNet File forms Step 1 Greet and Qualify the Applicant Step 2 Administer Employment Forms Step 3 Interview the Applicant Step 4 Administer Evaluations Step 5 Conduct Orientation Step 6 Document and File Employee Information
- 6. Candidate Quality EmployeeBenefits Service Bonus Holiday Pay Optional Group Benefits: Medical Insurance and Vision Care Dental Insurance Prescription Drug Plan Group Term Life Insurance/ Disability Short-Term Disability Income Plan Direct Deposit, Pay Card, Weekly Pay Free Skill Enhancement and Training Toll-free Office Automation Hotline
Editor's Notes
- #6 Kelly’s human resource expertise and quality awareness govern every step of the hiring process. We evaluate a candidate’s ability, skills, experience, work history and suitability to ensure that every employee meets our standards and earns your approval. The pre-screening step of our selection process starts with a preliminary qualification process (salary objectives, work interests and business skills, industry experience and qualifications, etc.) to determine whether an applicant has the skills, knowledge, and experience to merit further consideration for employment with Kelly. Kelly conducts the next phase of the selection process with a series of behavior-based interview questions. Recognizing that behavior is often more critical to success on the job than hard skills, Kelly carefully considers candidate responses to behavioral questions as part of our final hiring and placement decision criteria. We perform two or three reference checks for every employee. On customer request, we also implement background screens. Background screens are administered according to specific job-relatedness and customer requirements. The Kelly Guarantee: "Kelly Services guarantees that the Kelly employees assigned to the Customer shall satisfactorily perform the services ordered by the Customer. Upon reasonable notice from the Customer, Kelly will cancel all charges for unsatisfactory service."
- #7 Competitive Pay and Benefits As more workers are choosing temporary or contract employment as a full-time, long-term career, benefits are becoming an increasingly important consideration in attracting and retaining qualified candidates. As an employer of choice within the staffing industry, we ensure that our employees are paid commensurate wages and provided medical and other benefit options that are critical to their quality of life. We conduct pay rate analyses to ensure that the wages we offer are competitive within the industry and local markets. And we make health benefits available to our employees, including medical, prescription drug, vision, dental, life and short-term disability options. In addition, all of our employees are eligible for vacation and holiday pay. 401k and other benefit options are also available, although on a more limited basis. Benefit Evaluation & Analysis To remain competitive in today ’ s labor market, Kelly recognizes that our benefits must meet or exceed those offered by our competitors. Kelly regularly analyzes what benefits are available and those that are important to our temporary employees. Benefit packages are revised or created to meet these changing needs.