Keenan Martin is seeking a position where he can apply his skills from previous experiences in an evolving work environment. He graduated from Saginaw Valley State University in 2011 with a Bachelor's degree in Professional, Scientific and Technical Writing and a minor in Business Management. His experience includes working as a Service Delivery Coordinator at Burroughs Payment Systems, a Call Center Agent for Google at Teleperformance, and an Associate and Assistant Manager at Radio Shack. He has strong skills in Microsoft Office, customer service, verbal and written communication.

1. Keenan S. Martin
2789 Bent Tree Dr. Dexter, MI, 48130 Ph:734-657-2738 Email: keenan_martin@comcast.net
Mission: To apply skills learned through my experiences to an ever changing work environment
Education Graduated: May 2011
Bachelor of Arts Degree from Saginaw Valley State University
Majoring in: Professional, Scientific and Technical Writing
Minor in: Business Management
Experience
Burroughs Payment Systems-Service Delivery Coordinator February 2014-Present
Location: 13250 Haggerty Rd. N Plymouth, MI 48170
Job Requirements:
 Parts ordering for both technicians and ATM owners
 Quoting/Pricing future work orders
 Hired in as full time Burroughs employee through Great Staff Solutions (August 2014)
Supervisor: Susan Smith-734-737-4400
Teleperformance-Call Center Agent July, 2013-January, 2014
Location: Ann Arbor, MI
Contracted to: Google
Job Requirements:
 Phone Support for Google Android users
 Phone Support for Google Chromecast
 Troubleshooting solutions via email for both Android and Chromecast users
Supervisor: Atiba Steward
Radio Shack-Associate/Assistant Manager May 2011-July 2013
Location: 205 N. Maple Rd. Ann Arbor, MI 48103
Job Requirements:
 Interaction with customers on a wide product base
 6 month inventory practices
 Promoted to Assistant Manager( June 2012)
Supervisor: Tim White-734-327-3661

2. Skills
Microsoft Office products-Excel, Word, Outlook, Powerpoint and OneNote
Customer Service
Verbal Communication
Written Communication