Sabrina Malone has over 15 years of experience in administrative, customer service, and payroll roles. She has worked for companies such as Archer Sheridan Leasing, PayPal, IBM, and the Department of Foreign Affairs. Most recently, she was an Account Manager for 360 Group, where she handled contractor queries, processed payroll daily, and maintained databases. Malone has also completed diplomas in psychology and counselling. In her personal time, she enjoys fundraising, yoga, quizzes, and writing reviews.
Blends knowledge gained from 20 years in various industries with prudent judgment and strong work ethic. Candidate thrives providing exceptional service in fast-paced environments that require resourcefulness, commitment to timeframes, and high quality results. Experienced working in a virtual workforce.
1. Sabrina Malone
2 Stocking Wood Walk, Stocking Avenue, Ballyboden, Dublin 16
0879813462 Dcbina@gmail.com
Educational Details:
April 2013 – October 2013 ATI Psychology Institute Diploma in Psychology, Psychoanalysis and
Psychotherapy
Feb 2014 – May 2014 City College, Dublin 2 Diploma in Counselling/Psychology
1992 – 1996 Blakestown Community School Junior Cert & Leaving Certificate
Employment Details:
Sept 2014 – Feb 2015 360 Group(Uk Umbrella group)
Title: Account Manager/Payroll
Duties: Dealing with contractor queries via phone/email
Processing payroll daily
Accessing databases
Setting up new contractors contracts on system
Sending out P45’s and p60’s
July 2011 – May 2014 Archer Sheridan Leasing
Title: Accounts Administrator(Accounts Payable & Receivable)
Duties:
o Processing of high quantity of invoices
o Processing credit notes and reinvoicing clients
o Setting up of new client and garage accounts on
system
o General Administration Duties
o Daily cash petty cash duties
o Setting up of new vehicles on system
o Relief switchboard operator, operate front of house
reception dutites
2. Jan 2010 – July 2011 PayPal & EBay Inc
Title: Customer Service and Limitations Operator
Duties:
o Dealt with high volume of calls and emails
o Trouble shoot customer queries in a professional
manner
o detect fraudulent behaviours, conduct investigations,
and educate
o customers on how to maintain the security of their
accounts
o and transactions
o Chair morning team meetings
October 2009 – December 2009 Next Department Store
Title: Stockroom and Shop Floor assistant (Christmas Staff)
Duties:
• Assisting in any extra duties that were required
• Organising stockroom in preparation for next days
trading
• Welcome and advising customers
• Handlings funds
• Arrange ordering and assisting with deliveries
Jan 2009 – May 2009 Travelling Australia
June 2008 – Dec 2008 Unemployed, looking for temp work ahead of travelling
Oct 2007 – May 2008 IBM, Damastown Industrial Estate
Title: Payroll Operator
Duties:
o Handling high volume of calls on payroll hotline
o Deal with queries from employees
o Update Revenue online with appropriate
o employee information
o Balance monthly payroll
o Used basic Sage
3. o Processed employee pensions where appropriate
Sept 2002 – Sept 2007 Archer Sheridan Leasing
Title: Accounts Administrator(Accounts Payable & Receivable)
Duties:
o Processing of high quantity of invoices
o Processing credit notes and reinvoicing clients
o Setting up of new client and garage accounts on
system
o General Administration Duties
o Daily cash petty cash duties
o Setting up of new vehicles on system
o Relief switchboard operator, operate front of house
reception dutites
September 1999 – September 2002 Department of Foreign Affairs
Title: Clerical Officer
Duties:
general admin and clerical work
o Compiling official briefs ahead of government
meetings
o Prepping for ministry and morning meetings
• Communicate with other departments
Performed PA responsibilities for a small
period of time
I have a huge interest in widening my knowledge in all elements of life, I am
currently in the process of completing a Sage office and accounting course online.
I have completed two diplomas in psychology as well as having a cert in sociology
and the science of psychology.
I am also an avid fundraiser and have hosted coffee mornings for aware and Pieta
house to name a few as well as completing some 5K runs to benefit same.
In my spare time I like to take part in quizzes, practice yoga and write reviews for
menupages.