Kathleen John has worked at TGI Fridays for six years, taking on roles as a lead server, bartender, and trainer. She guides staff to provide excellent customer service and ensures operational standards are met. The letter writer recommends Kathleen for her organizational, critical thinking, and compassionate skills that will serve her well as a nurse.

1. ^gFRID^
ION. West End Blvd.
Quakertown, PA 18951
Tel: 215-529-4490
August 27,2015
To Whom It May Concern:
This letter is to serve as an official reference for Kathleen John. Kathleen has worked for
me the past six years and in those years she has been a dedicated resource to my business.
Kathleen has played many roles here at TGI Fridays. As a lead server, bartender, and
trainer Kathleen guides the staffto providing top performance in the guest experience and
ensures all working parts in the area of service are maintained. She has trained countless servers
though out the years, many who are still employed. She maintains a high level of standards with
the staffto ensure cleanliness and guest satisfaction as a priority. She provides the guest with a
memorable experience she also directs the staffon shift to ensure the flow of business is
continuous and flawless.
During our years together I have watched Kathleen grow into an outstanding mature
woman. Her ability to balance her family, schooling, and work responsibilities show a true
testament ofher organizational abilities that will surly translate well into the field ofhealth care.
Having a mother who is a nurse, I understand the importance of listening to the patients and the
high level of critical thinking it takes to care for them. Kathleen possesses these skills and I
watch her use them on a regular basis, particularly during high volume periods ofbusiness.
Kathleen John is kind, compassionate, and quick to react under pressure. I give her my
full recommendation as she will be a true asset to the nursing profession. If there are any further
questions that need be answered please do not hesitate to call.
Sincerely,
David Prestwood
General Manager