1. I. AM.
Michelle Tomsik, Grand Hyatt San Francisco

2. Making a lasting impression involves investing in each and every individual,
showing them a truly memorable experience.
Investing in the Human Spirit

3. I bring my practice with me everyday in my work life.
 “Your life is a sacred journey. It is about change,
growth, discovery, movement, transformation,
continuously expanding your vision of what is possible,
stretching your soul, learning to see clearly and
deeply, listening to your intuition, taking courageous
challenges at every step along the way. You are on
the path… exactly where you are meant to be right
now… And from here, you can only go forward,
shaping your life story into a magnificent tale of
triumph, of healing, of courage, of beauty, of wisdom,
of power, of dignity, and of love.”
~ by Caroline Adams

4. How do I create memorable experiences?
 Creativity
 Loyalty
 Patience
 Genuine
 Happiness
 Care through Dedication
…..Relationships that last a lifetime.

5. Creativity – Recipe for Success
Creativity. Innovation. Collaboration.
Whether it’s an event for 5 or 500, we will work together to create a vision that will be
unique & spectacular. Hyatt challenges me to thrive in changing environments where
diversity of thought fosters innovation and creativity.

6. Loyalty Is Golden
It is my goal to make my customer’s not only
loyal to the Hyatt Brand, but loyal to my
brand. I strive to build the trust to execute
your meeting flawlessly so you don’t have to
sweat the small stuff. I have done my job when
I have exceeded my customer’s expectations,
and my customers continuously partner on
future events & meetings. Loyalty is golden
and that is my motto.

7. Patience is Listening
My success is gauged by my client’s success. By
remaining patient and listening to my clients
needs, we can collaborate together to ensure
success. I am motivated by service. Serving
you creates success.

8. Genuine
Caring leaders build trust and engagement
by cultivating genuine relationships.
My customers are confident that when they trust their most important
conference, cocktail reception, or business meeting in my hands, that I am
genuine in the process. I want to do what is best for them by ensuring all of
their needs are met before anything else. I put myself in their shoes as if I it
is my own event.

9. Happiness….
Don’t Worry, Be Happy!
Planning events is really fun! And that’s
why you don’t have to worry. Your special
event, meeting, or wedding is a happy
experience. Let’s have fun with it, and let
me do all the hard work.
When you
work with
me:

10. Caring Through Dedication –
My “Higher” Purpose
Human care is at the heart of
our business. I put each one
of my clients first by providing
the attention they deserve. I
instill piece of mind that their
meeting or event is in good
hands.

11. Building Lasting Relationships..
5/9/13 Brown & Toland Physician’s Town Hall Event, San Francisco, CA
I hope you had an amazing weekend! I can’t thank you enough for everything you did to go way beyond my
expectation of QUALITY CUSTOMER SERVICE!!!! You were right there with me side by side every step of the
way in planning this event and in some cases you were two steps ahead (e.g. suggestions for the photo booth J)
which worked out in our favor!!! I will be looking forward to working with you on other events in the future.
Every logistical detail of our event went off without a hitch and expertise were to credit! I hope other customers
that you work with are as appreciative of your talent and ability at doing what you do.
10/10/12 E-Tourism Summit, San Francisco, CA
Just a little note to thank you and the Hotel staff for all your hard work and help with eTourism Summit last
week. Everybody gets a gold star. Also a special mention to Michelle who handled all our crazy last minute
curve-balls in the morning of Oct. 11 all by herself. It did not go by unnoticed, we really appreciate it. Hope to
work with all of you again in the future.

12. Building Lasting Relationships..
4/11/13 Lucas Films/Disney Interactive Career Fair, San Francisco, CA
It has been a PLEASURE working with you and I truly appreciate you pulling together everything you have so far. THANK
YOU!!
5/16/12 Anoerobic Digestion Conference, San Francisco, CA
I hope you had a lovely weekend! I just wanted to thank you and your team for your efforts at our event, Anaerobic Digestion.
Oliver was very pleased with the team and the smooth running of the event. You were also all very attentive with me in the lead
up to the event so thank you for that.
7/18/11 Women’s Committee of the Cleveland Orchestra 90th Anniversary Event, Severance Hall, Cleveland, Ohio
Words fail me! On behalf of The Women’s Committee, I want to thank all of you so very much for making our 90th
Anniversary celebration such a smashing success. Everyone had such a good time and my email hasn’t stopped pinging since
Monday afternoon with people (men too!) who want to become involved! From start to finish this event went seamlessly. I have
been thanked constantly for the day , but truth be known the accolades belong to all of you as much (and probably even more)
than they do me. Please know that all of you have my deepest respect and gratitude.

13. What does my team say?

14. Michelle Tomsik, Grand Hyatt San Francisco