Karl Morton has over 20 years of experience in sales, account management, and training roles. He is currently a Tele Account Manager at Carlsberg UK where he is responsible for capturing weekly orders, upselling products, advising accounts, and mentoring/training new employees. Prior to this role, he held several senior sales and training positions at Molson Coors Brewers, Northern Rock, and Advanced Communications where he consistently exceeded sales targets and delivered training programs. Karl holds qualifications in training, assessment, and first aid. He is a highly motivated individual with strong communication, customer service, and leadership skills.

1. 2 Bangor Terrace,
LEEDS
West Yorkshire
LS12 5PS
Mobile Number: - 07784820433
E-mail address: - karl_morton@hotmail.com
Full clean UK driving license
Karl Morton
I am a highly positive individual I display a balanced, analytical and level headed attitude. Always open to
suggestions and thrive with in a high paced dynamic environment. I am passionate results and performance. about
furthering my career in management and development within a sales environment. I display are my calm reflective
level headed attitude I remain calm under pressure and good listening skills.
Employment History
Carlsberg UK March 2012- to date
Tetley House , Hunslet , Road,Leeds,LS10 1JQ
Current Role Tele Account manager
Key Responsibilities
* Capturing weekly orders, upselling and advising accounts about products and promotions.
* Working closely with account managers in order to grow existing accounts and new business.
* Tam /FSR – Marriage building and team mentoring developing W-O-W
* Liaising with relevant departments and stock control.
* Recruitment through the BSP enrolment period screening potential new recruits.
* Deliver induction training- identify strengths and development areas.
* Mentoring/Tam Sign Off-
* Coaching and mentoring of new employees/existing – developing skills and objective setting.
* RD Meeting- Skype weekly meeting communicating Contact Centre News ,focus ,Q & A.

2. * First Aider- on site
* South Team mentor supporting colleagues, development plans and SMART objectives.
* Monthly Business performance communicating -Business, Brand and Channel performance YTD & MTD.
* Draught master –CCC champion involved with the pilot team.-communicating route to markets ,deliveries
and picking ,equipment and tech service issues . Product and brand awareness and communicate across
the contact Centre.
Molson Coors Brewers - June 2007 to March 2012
3150 Century Way,Thorpe Park,Leeds,LS15 8ZB
Senior Tele- Account Manager/ Training Co- Ordinator
Key Responsibilities
* Taking weekly orders, selling and advising accounts about products and promotions.
* Work closely with account managers in order to grow existing accounts and new business.
* Contact all accounts at agreed time to ensure that sales to the outlet are captured and maximized.
* liaising with all internal functions (Trade Team, Technical Services, Marketing etc.) so that the customer
receives excellent customer service and fully appreciates doing business with MCBC (UK)’s National Sales
team.
* Responsible for providing sales and customer service of the highest quality for a large number of accounts
within the ‘free on trade’ sector, capturing and maximizing weekly orders and dealing with any queries to
ensure maximum customer satisfaction.
* Delivery of multiple Training modules to meet company excellence policy.
* Training at all levels new employees, existing, management, cooperate level and business to business.
* Training - Telephone techniques and call control
* Highly self-motivated with excellent planning, organizational, communication and negotiation skills which
combined with your high levels of customer service and strong business acumen will enable you to drive t

3. accounts volume up and maximize revenues.
Northern Rock September 2005 – 2007
Hepworth House,Claypitt Lane,Leeds,West Yorkshire
National Sales Executive/Team leader
Key Responsibilities
* Focusing entirely towards the public, who are requiring a personal
unsecured loan to the value of £25.000 for various reasons.
* Deliver training -FSA compliant.
* Training Data Protection.
* Interviewing and Recruitment of new employees.
* Daily targets are being met analyzed.
* Design and introduce training modules.
* Coaching and development sessions.
May 2003 – September 2005
Advanced Communications-Valley Road,Business Park,Liversedge,Heckmondwike,West Yorkshire
Operational International Sales Control Manager
Key Responsibilities
* Outsourcing Mobile Phone contracts Uk market.
* Global sites UK ,Dubai and India (Mumbai)
* Increased national sales connected contracts from 15% to 5%.
* Building relationships with all major Mobile phone networks Orange ,T-mobile ,Vodaphone and O2.
* Targets and performance results personal and employees.
* Projection and business Marketing plans and strategies dependent on Network targets.
* Launch and develop international Call Centre in Dubai
* Recruitment and interview UK and Dubai candidates via email ,skype interviews.
* Business analysis of sales results identify trends and factors that influence performance.

4. * Marketing and Promotion through a variety of means. National Press, Internet campaigns and through
agents cold calling promoting the company and all recent and future promotions.
* Managed 250 sales representatives including finance Team, connections experts ,Team leaders and call
Centre agents.
* Implemented training course for new recruits.
24/09/1999-OCTOBER 2003 ROYAL MAIL (CONSIGNIA)
Arlington Business Park,Millshaw Business Park,Leeds,West Yorkshire
Training coordinator Manager
Key Responsibilities
* Induction of all new Royal Mail, Parcel Force and Post Office Counter employees.
* Delivery of multiple Training modules to meet company excellence policy.
* Health and safety training.
* Training at all levels new employees, existing, management, cooperate level and business to business.
* Training - Telephone techniques and call control to all levels of employees.
* IT and software training Siebel, word excel and PowerPoint.
* Design and deliver new training modules dictated by company climate and demands.
* First Aider.
Education and Qualifications
* Train the Trainer.
* D31 & D32 NVQ Assessor.
* First Aider NVQ Level 3
* Wset level 1.
* Bronze Medallion- Life guard.
1984-1988 Campsmount High School
Campsall

5. South Yorkshire
GCSE’s A-C Grades
English Language, English Literature, Physical Education, Math’s, Physical Science (Chemistry and
Physics) Geography and Biology.
O’level English lit and language C
O’Level Maths B
1988-1990 Mexborough College
College of Higher Education
Mexborough
South Yorkshire
GCSE’S - C GRADE
Health Education &Welfare in Society
A Level’s
Physiology B
Health Education B
General Studies B
INTERESTS
I have a wide variety of interests and I am a keen sports man having a passion for swimming ,
throughout my childhood and into adult hood I actively swam and trained on a daily basis reaching
national level and one of my proudest achievements is that of achieving an qualifying time at the age of
twelve years old in the England squad which I competed and represented on a number of occasions.
Asa- life Guard
Asa – Swimming instructor I have taught numerous children and adults to swim
My other interest cover things such as home improvement , mini allotment growing my own
vegetables throughout the seasons.

6. I Enjoy the cinema, theatre, socializing with family and friends or simply walking my dog on abandon
beach and not a sole in site gives me equally as much pleasure.

7. I Enjoy the cinema, theatre, socializing with family and friends or simply walking my dog on abandon
beach and not a sole in site gives me equally as much pleasure.